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Webex Collaboration Jobs (NOW HIRING)

Endpoint & Network Engineer

Chicago, IL ยท On-site

$80K - $90K/yr

Support Webex collaboration infrastructure * Work with AWS hosted network appliances such as Meraki, ISE, and Catalyst virtual routers * Support secure access initiatives aligned with Zero Trust ...

Principal Architect, NICE CXone

Austin, TX ยท On-site +1

$170K - $200K/yr

Existing knowledge and/or industry certifications for Webex Collaboration, Amazon Connect, Genesys Engage/Cloud, Google CCAI, NICE CXone, Verint, Calabrio, CRM's, and process automation technologies ...

Existing knowledge and/or industry certifications for Webex Collaboration, Amazon Connect, Genesys Engage/Cloud, Google CCAI, NICE CXone, Verint, Calabrio, CRM's, and process automation technologies ...

Existing knowledge and/or industry certifications for Webex Collaboration, Amazon Connect, Genesys Engage/Cloud, Zoom, Google CCAI, NICE CXone, Verint, Calabrio, CRMs, and process automation ...

Existing knowledge and/or industry certifications for Webex Collaboration, Amazon Connect, Genesys Engage/Cloud, Google CCAI, NICE CXone, Verint, Calabrio, CRM's, and process automation technologies ...

Existing knowledge and/or industry certifications for Webex Collaboration, Amazon Connect, Genesys Engage/Cloud, Zoom, Google CCAI, NICE CXone, Verint, Calabrio, CRMs, and process automation ...

Support Technician I

Fort Worth, TX ยท Hybrid

$35K - $45K/yr

Basic knowledge of WebEx collaboration software. * Excellent customer service skills. * Ability to accept change and to adapt to shifting organizational challenges and priorities. * Ability to ...

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Webex Collaboration information

What is the difference between Webex Collaboration vs Webex Support Specialist?

AspectWebex CollaborationWebex Support Specialist
Primary RoleFacilitating and managing online meetings, collaboration tools, and team communicationProviding technical support and troubleshooting for Webex products and users
Required SkillsCommunication, collaboration platform management, basic technical knowledgeTechnical troubleshooting, customer service, product knowledge
Work EnvironmentOffice or remote, collaborative team settingsSupport centers, remote, customer-facing roles
CertificationsWebex or Cisco collaboration certifications often preferredTechnical support certifications, Cisco certifications beneficial

Webex Collaboration professionals focus on facilitating effective online meetings and team collaboration, while Webex Support Specialists handle technical issues and customer support related to Webex products. Both roles require technical knowledge and certifications but serve different functions within the same industry.

What are some common challenges faced by professionals working in Webex Collaboration roles, and how can they be addressed?

Professionals in Webex Collaboration roles often encounter challenges such as managing seamless communication across diverse teams, ensuring optimal platform performance, and supporting users with varying technical proficiency. Addressing these challenges typically involves staying up-to-date with Webex updates and best practices, providing proactive training for end-users, and collaborating closely with IT to troubleshoot and resolve issues quickly. Effective communication skills and a customer-centric mindset are essential for success in this dynamic environment.

What is Webex Collaboration?

Webex Collaboration refers to the suite of communication and collaboration tools offered by Cisco Webex, designed to help teams work together more efficiently. These tools include video conferencing, online meetings, screen sharing, messaging, file sharing, and whiteboarding, all accessible via the Webex platform. Webex Collaboration enables teams to connect remotely, share information in real time, and collaborate on projects from any location. It is widely used by businesses, educational institutions, and organizations to facilitate seamless communication and teamwork.

What are the key skills and qualifications needed to thrive as a Webex Collaboration Specialist, and why are they important?

To excel as a Webex Collaboration Specialist, you need solid knowledge of unified communications, networking fundamentals, and experience with collaboration platforms, often backed by relevant IT certifications. Familiarity with Webex Control Hub, Cisco networking tools, and troubleshooting systems is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are valuable soft skills in this role. These competencies are crucial for ensuring seamless collaboration experiences, resolving technical issues efficiently, and supporting organizational productivity.
More about Webex Collaboration jobs
What cities are hiring for Webex Collaboration jobs? Cities with the most Webex Collaboration job openings:
What states have the most Webex Collaboration jobs? States with the most job openings for Webex Collaboration jobs include:
Infographic showing various Webex Collaboration job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 42% In-person, 29% Hybrid, and 29% Remote job distribution.

Endpoint & Network Engineer

hightower

Chicago, IL โ€ข On-site

$80K - $90K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

Our Story

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightowerโ€™s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).

Your Future Team

You will join the Infrastructure and End User Computing team, working closely with network, security, and cloud engineering partners. This role serves as a bridge between endpoint engineering and network operations, acting as an escalation point for Service Desk and collaborating across teams to deliver a secure and seamless end user experience.

What Youโ€™ll Do

As an Endpoint and Network Engineer, you will be responsible for delivering a secure, modern end user computing experience while supporting core network infrastructure and connectivity in a cloud first environment.

  • Design, deploy, and manage endpoint solutions using Microsoft Intune across Windows, macOS, iOS, and Android
  • Administer Microsoft 365 including device compliance, conditional access, and endpoint security policies
  • Manage the endpoint lifecycle including provisioning, patching, compliance, and decommissioning
  • Support and optimize Box and collaboration tools
  • Implement endpoint security controls aligned with Zero Trust principles
  • Troubleshoot complex device, operating system, and application issues
  • Support and maintain Cisco Meraki infrastructure including firewalls, switches, wireless, and SD WAN
  • Assist with Cisco Secure Client including VPN, Zero Trust Access, Umbrella, and Duo Desktop
  • Troubleshoot connectivity issues across LAN, WAN, VPN, and cloud environments
  • Support Webex collaboration infrastructure
  • Work with AWS hosted network appliances such as Meraki, ISE, and Catalyst virtual routers
  • Support secure access initiatives aligned with Zero Trust architecture
  • Monitor and respond to endpoint and network security events
  • Serve as an escalation point for Service Desk
  • Document systems, configurations, and standard operating procedures
  • Collaborate with infrastructure, security, and cloud teams to improve reliability and user experience

What Youโ€™ll Bring

  • 3 to 6 years of experience in endpoint engineering, desktop engineering, or EUC roles
  • Strong hands on experience with Microsoft Intune or Endpoint Manager
  • Experience managing Windows and macOS environments, mobile platform experience preferred
  • Solid understanding of networking fundamentals including DNS, DHCP, TCP IP, and VPNs
  • Experience with Cisco Meraki or similar networking platforms
  • Familiarity with Microsoft 365 ecosystem
  • Working knowledge of endpoint security and compliance frameworks
  • Experience with Cisco Secure Client, Umbrella, Duo, or SSE platforms preferred
  • Exposure to AWS networking or cloud hosted infrastructure preferred
  • Experience with Zero Trust architecture preferred
  • Scripting experience such as PowerShell or Bash is a plus

What We Offer

  • Coverage on the first day of employment for medical, dental, and vision insurance
  • Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
  • Motherโ€™s lounge onsite
  • Flexible PTO plan
  • In office Monday through Thursday and work from home on Fridays
  • Free gym in the Chicago office
  • 401k matching plan
  • HSA employer contributions
  • Student loan assistance
  • Pet insurance
  • Base salary of $80,000 to $90,000 plus discretionary bonus (exact base salary dependent on experience)

AN EQUAL OPPORTUNITY EMPLOYER:

Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age over 40, physical or mental disability, medical condition, gender identity or expression, genetic information, or any other consideration made unlawful by applicable law.

You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship now or in the future.