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Vp Customer Success Jobs in Reston, VA (NOW HIRING)

EmpowerHome Team

Vice President Of Marketing

Chantilly, VA · On-site

$100K - $150K/yr

Success will be measured by the quality, consistency, and business impact of the opportunities marketing generates. What Success Looks Like The VP of Marketing will be successful when: * Existing ...

Applied Physics

VP of Sales

Washington, DC · On-site

Review customer activity, anticipate needs, and improve satisfaction Requirements * Proven work experience as a VP of Sales or similar role * In-depth knowledge of selling strategies and methods, as ...

Thomson Reuters

Vice President of Sales

Mclean, VA · On-site

The VP of Sales will develop and execute targeted sales campaigns in partnership with these ... Monitoring customer needs, market trends, competitive activity, and emerging opportunities across ...

THOMSON REUTERS

Vice President of Sales

Mclean, VA

The VP of Sales will develop and execute targeted sales campaigns in partnership with these ... Monitoring customer needs, market trends, competitive activity, and emerging opportunities across ...

Applied Physics

VP of Sales

Washington, DC · On-site

Review customer activity, anticipate needs, and improve satisfaction Requirements * Proven work experience as a VP of Sales or similar role * In-depth knowledge of selling strategies and methods, as ...

Applied Physics

VP of Sales

Washington, DC

Review customer activity, anticipate needs, and improve satisfaction Requirements * Proven work experience as a VP of Sales or similar role * In-depth knowledge of selling strategies and methods, as ...

Sprinklr

VP of Global Field Operations

Washington, DC · On-site +1

The VP of Global Field Operations reports into the SVP of Revenue Operations in a $1B SaaS business ... customer success and outcome-based expansion. 6. Deal Desk & Commercial Rigor * Commercial ...

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All JobsVp Customer Success JobsVp Customer Success Jobs in Reston, VA

Vp Customer Success information

See Reston, VA salary details

$82.7K

$169.8K

$272.6K

How much do vp customer success jobs pay per year?

As of Sep 6, 2026, the average yearly pay for vp customer success in Reston, VA is $169,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $144,100.00 and $184,700.00 per year, depending on experience, location, and employer.

What does a VP of Customer Success do?

A VP of Customer Success is responsible for overseeing the customer success team and ensuring that clients have a positive experience with a company's products or services. They develop strategies to increase customer satisfaction, retention, and loyalty, often collaborating with other departments such as sales, product, and support. Their role includes managing customer relationships, analyzing feedback, and implementing improvements to drive business growth. They also set the vision and goals for the customer success team and measure key performance indicators to ensure targets are met.

What are the key skills and qualifications needed to thrive as a VP of Customer Success?

To thrive as a VP of Customer Success, you need deep expertise in customer lifecycle management, strategic account planning, and leadership, usually backed by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (like Salesforce), customer success software (such as Gainsight or Totango), and data analytics tools is commonly required. Exceptional communication, cross-functional collaboration, and a customer-centric mindset are vital soft skills for driving team performance and client satisfaction. These skills and qualities are essential for fostering long-term client relationships, reducing churn, and ultimately driving company growth.

What are some common challenges faced by a VP of Customer Success, and how can they be addressed?

A VP of Customer Success often faces the challenge of balancing strategic leadership with hands-on client engagement, especially as teams scale. Navigating cross-departmental collaboration—such as aligning with sales, product, and support—is crucial to ensure a seamless customer journey and drive retention. Another common challenge is implementing effective metrics to measure customer health and success, which requires both technical acumen and strong communication skills. Proactively fostering a customer-centric culture and building robust feedback loops can help address these challenges and position the team as a key driver of growth.

What is the difference between Vp Customer Success vs Customer Success Manager?

AspectVp Customer SuccessCustomer Success Manager
ResponsibilitiesOversees entire customer success strategy, manages teams, and aligns with company goalsManages individual customer accounts, ensures customer satisfaction, and renewals
Required CredentialsBachelor's degree, experience in leadership roles, industry-specific knowledgeBachelor's degree, experience in customer service or success roles
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, client-facing, team-oriented
Industry UsageCommon in SaaS, tech, and enterprise software companiesWidely used across SaaS, tech, and service industries

The Vp Customer Success holds a strategic leadership role, focusing on overall customer success strategies and team management. In contrast, the Customer Success Manager handles day-to-day client interactions and account management. Both roles are vital but differ significantly in scope and responsibilities.

What are the most commonly searched types of Customer Success jobs in Reston, VA?

The most popular types of Customer Success jobs in Reston, VA are:

What are popular job titles related to Vp Customer Success jobs in Reston, VA?

For Vp Customer Success jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Vp Customer Success jobs in Reston, VA look for?

The top searched job categories for Vp Customer Success jobs in Reston, VA are:

What cities near Reston, VA are hiring for Vp Customer Success jobs?

Cities near Reston, VA with the most Vp Customer Success job openings:

Vp Customer Success jobs near you
Infographic showing various Vp Customer Success job openings in Reston, VA as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $169,803 per year, or $81.6 per hour.

Vice President of National Restaurant Chains

Trinity Technology Solutions

Sterling, VA • On-site

Full-time

Re-posted yesterday

Job description

IMPORTANT: FOOD MANUFACTURING EXPERIENCE IS A MUST HAVE (MANDATORY REQUIREMENT)

Job Title: Vice President of National Restaurant Chains(VP of NRC)
Location: Sterling, VA( hybrid)
Reports To: Chief Commercial Officer / EVP of Sales
Department: Sales
Salary: $170k; Bonus-$30k
 

Position Summary:
The Vice President of National Retail Chains (VP of NRC) is a strategic leadership role responsible for driving revenue growth, market share, and profitability across key national retail accounts. This executive will lead the development and execution of retail strategies, manage high-impact partnerships, and oversee a team focused on delivering exceptional results across major retail channels.

Key Responsibilities:

  • Strategic Leadership: Develop and execute a comprehensive retail strategy aligned with company goals, focusing on growth, innovation, and customer experience across national retail chains.

  • Account Management: Own executive-level relationships with top national retailers (e.g., Walmart, Target, Costco, Best Buy, etc.), ensuring strong collaboration, joint business planning, and long-term partnership success.

  • Team Leadership: Lead, mentor, and develop a high-performing team of account directors and managers. Foster a culture of accountability, agility, and excellence.

  • Sales & Revenue Growth: Drive top-line growth through effective negotiation, promotional planning, assortment optimization, and execution of retail programs.

  • Cross-Functional Collaboration: Partner with Marketing, Supply Chain, Finance, and Product teams to ensure alignment and flawless execution of retail initiatives.

  • Forecasting & Analytics: Oversee sales forecasting, performance tracking, and retail analytics to inform decision-making and identify growth opportunities.

  • Innovation & Trends: Stay ahead of retail trends, consumer behavior, and competitive dynamics to inform strategy and maintain a leadership position in the market.

Qualifications:

  • Bachelor's degree in Business, Marketing, or related field; MBA preferred.

  • 10+ years of progressive experience in retail sales, account management, or commercial leadership.

  • Proven success managing national retail accounts with significant revenue responsibility.

  • Strong negotiation, communication, and relationship-building skills.

  • Experience leading and developing high-performing teams.

  • Analytical mindset with a data-driven approach to decision-making.

  • Ability to thrive in a fast-paced, dynamic environment.