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Voip Telecom Jobs (NOW HIRING)

Atria Group LLC

VOIP Engineer

Atlanta, GA

Multi-site VOIP Configuratin * H.323, SIP and/or MGCP protocols * Exceptional administration ... Working knowledge of telecom/data circuits * T1's * Eithernet * MPLS * PRI's * SIP Trunks * LAN ...

Zones LLC.

VOIP Technician

Albany, NY

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom ...

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom ...

Parloa

Forward Deployed Engineer, VoIP

New York, NY · On-site

As a Forward Deployed Engineer, VoIP your mission is to make Parloa work flawlessly in the real ... Work directly with telecom, network, and platform teams to align architectures, test plans, and ...

Parloa

Forward Deployed Engineer, VoIP

Florence, IN

As a Forward Deployed Engineer, VoIP your mission is to make Parloa work flawlessly in the real ... Work directly with telecom, network, and platform teams to align architectures, test plans, and ...

DMI

VoIP Engineer

Qualifications Education and Years of Experience: * 1-3 years enterprise VoIP/UC or telecom engineering; * SIP/call routing, dial plans, endpoint provisioning, voice quality fundamentals ...

Challenger School Human Resources

VoiP Engineer

Sandy, UT · On-site

$90K - $110K/yr

Challenger School is seeking a VoiP Engineer. Location: Salt Lake City, UT Department: Management ... Apply updates and patches to telecom systems * Work with carriers and vendors to resolve service ...

Zones

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom ...

DMI

VoIP Engineer

Qualifications Education and Years of Experience: * 1-3 years enterprise VoIP/UC or telecom engineering; * SIP/call routing, dial plans, endpoint provisioning, voice quality fundamentals ...

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Voip Telecom information

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$47

How much do voip telecom jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for voip telecom in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a VoIP Telecom Specialist, and why are they important?

To thrive as a VoIP Telecom Specialist, you need expertise in networking, telecommunications protocols (like SIP and RTP), troubleshooting, and often a degree in information technology or a related field. Familiarity with VoIP platforms (such as Cisco, Avaya, or Asterisk), network monitoring tools, and certifications like Cisco CCNA or CompTIA Network+ are typically required. Strong problem-solving abilities, communication skills, and attention to detail help professionals excel in diagnosing issues and supporting users. These skills ensure reliable, high-quality voice communications and efficient resolution of technical challenges in business environments.

What are typical challenges faced by VOIP Telecom professionals when integrating new systems with existing infrastructure?

VOIP Telecom professionals often encounter challenges such as ensuring compatibility between legacy telephony hardware and modern IP-based systems, minimizing service disruptions during migration, and addressing network bandwidth or security issues. They must carefully plan cutovers, coordinate with IT and network teams, and conduct thorough testing to ensure a seamless transition. Effective communication and detailed documentation are key to managing these complexities and maintaining high service quality.

What is a VoIP Telecom professional?

A VoIP Telecom professional is responsible for managing and maintaining Voice over Internet Protocol (VoIP) communication systems within an organization. They ensure that voice communications are transmitted over the internet efficiently and securely, troubleshoot technical issues, and often configure, install, and update telecom hardware and software. These professionals may also assist with integrating VoIP solutions with other business systems and provide technical support to end users. Their work helps organizations reduce communication costs and improve connectivity.

What is the difference between Voip Telecom vs Voip Support Specialist?

AspectVoip TelecomVoip Support Specialist
Required CertificationsNetworking certifications (e.g., CCNA, CompTIA Network+)VoIP-specific certifications (e.g., CCNA Voice, Cisco CCNP Collaboration)
Work EnvironmentTelecom companies, service providers, network operations centersCustomer support centers, technical support teams, IT departments
Industry UsageTelecommunications, internet service providersIT support, telecommunications, customer service

Voip Telecom professionals focus on managing and maintaining VoIP networks at an organizational or provider level, while Voip Support Specialists handle customer issues, troubleshooting, and support related to VoIP services. Both roles require technical knowledge, but their focus areas differ within the VoIP industry.

More about Voip Telecom jobs
What states have the most Voip Telecom jobs? States with the most job openings for Voip Telecom jobs include:
What job categories do people searching Voip Telecom jobs look for? The top searched job categories for Voip Telecom jobs are:
Voip Telecom jobs near you
Infographic showing various Voip Telecom job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 9% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $63,321 per year, or $30.4 per hour.

Network Engineer IV / Sr. Contact Center Voice Engineer

4pconsultinginc

Atlanta, GA • On-site

Contractor

Posted 2 days ago

Job description

Position:           Network Engineer IV – Sr. Contact Center Voice Engineer

Location:          Atlanta, GA
Contract :         3 Years
Client:             Georgia Power

Job Summary

We are seeking an experienced Network Engineer IV / Sr. Contact Center Voice Engineer to support enterprise voice, VoIP, and contact center technologies. This role will focus on engineering, configuring, supporting, and managing contact center solutions across both on-premises and cloud-based environments.

The ideal candidate will have strong hands-on experience with enterprise PBX, CCaaS platforms, VoIP, SIP, SBCs, call routing, IVR, cloud migration, scripting, and API integrations. This role will support a voice infrastructure transformation involving cloud technology, automation, AI-enabled voice solutions, and modern contact center platforms.

Key Responsibilities

  • Engineer, configure, maintain, and support enterprise contact center and voice technologies.
  • Support on-premises and cloud-based contact center platforms.
  • Assist with implementation of new voice features, integrations, automation, and cloud technologies.
  • Troubleshoot and resolve VoIP, telephony, SIP, SBC, circuit, and routing issues.
  • Support systems including Avaya, Cisco, Zoom, Webex, Microsoft Teams, Five9, and related platforms.
  • Manage voice moves, adds, and changes, including remote agents, programming, routing, and design updates.
  • Participate in planning, design, implementation, and management of voice and contact center projects.
  • Support new locations, customer onboarding, and deployment of new technologies.
  • Maintain documentation for telecommunications systems, call routing, toll-free numbers, trunking, and circuits.
  • Provide support for system patching, hardening, upgrades, testing, and break/fix remediation.
  • Collaborate with IT teams including Application Services, VM, Compute, Field Operations, Network Services, and Telecom.
  • Work with vendors to resolve issues, manage escalations, and support technology strategy.
  • Train call center personnel on routine system administration and maintenance.
  • Participate in on-call rotation and serve as lead engineer when needed.

Required Qualifications

  • 10+ years of relevant technical experience in contact center, VoIP, telecom, or network engineering.
  • Bachelor’s degree in Computer Science, Engineering, or a related field preferred.
  • Hands-on experience supporting enterprise PBX and CCaaS systems.
  • Strong experience with contact center administration and support.
  • Strong understanding of VoIP and telecom protocols including:
    • SIP
    • RTP
    • RTCP
    • TCP/IP
    • DNS
    • DHCP
  • Experience troubleshooting SBCs, SIP trunks, circuits, and telephony routing issues.
  • Experience with Avaya and Cisco on-premises voice solutions.
  • Working knowledge of Windows, Linux, virtual machines, and ESXi hosts.
  • Experience with dial plans, call routing, translation patterns, voicemail, recording, and monitoring.
  • Ability to manage multiple priorities, meet deadlines, and deliver on customer commitments.
  • Strong communication, documentation, vendor management, and troubleshooting skills.
  • Ability to work effectively in a team environment and collaborate across IT organizations.

Preferred Qualifications

  • Experience with cloud-based contact center platforms and CCaaS technologies.
  • Experience with Zoom Contact Center administration.
  • Experience with Five9, Webex Contact Center, Microsoft Teams, and cloud integrations.
  • Working knowledge of Session Border Controllers such as Avaya and/or Oracle SBCs.
  • Familiarity with VDNs, vectors, variables, route trees, and IVR programming.
  • Experience with call recording, workforce management, and reporting solutions.
  • Experience with AI speech, natural language IVR, AI implementation, and automation.
  • Experience with APIs, JSON, webhooks, and scripting such as Python.
  • Experience building contact center menus, IVR flows, automation, and integration workflows.
  • Knowledge of telephony security concepts and best practices.