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Voip Telecom Jobs (NOW HIRING)

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Account Executive

Front Royal, VA · On-site

$30K - $150K/yr

Experience working with VoIP, telecom, or security systems Company Description ACOM is a home-grown telecommunications and security company based in Front Royal, Virginia. Founded in 2016, we have ...

Top Skills' Details 1) 5 to 8 years exp. in the telecommunications/UC world supporting Telecom, or ... PBX and UC , including a broad knowledge of PBX systems like NEC, Cisco VOIP. 3) 5 to 8 years ...

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... telecom, managed services, or enterprise VoIP support Advanced troubleshooting experience across routers, switches, firewalls, DHCP, DECT, SIP-to-analog hardware, or VoIP QoS What You Will Gain A ...

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At 5x5 Telecom , we're all about shaking things up in the telecom world! We're a dynamic team with a proven track record of making things happen, offering enterprise solutions like internet, VoIP ...

... telecom, managed services, or enterprise VoIP support Advanced troubleshooting experience across routers, switches, firewalls, DHCP, DECT, SIP-to-analog hardware, or VoIP QoS What You Will Gain A ...

... telecom, managed services, or enterprise VoIP support Advanced troubleshooting experience across routers, switches, firewalls, DHCP, DECT, SIP-to-analog hardware, or VoIP QoS What You Will Gain A ...

... in telecom, managed services, or enterprise VoIP support • Advanced troubleshooting experience across routers, switches, firewalls, DHCP, DECT, SIP-to-analog hardware, or VoIP QoS What You Will ...

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Voip Telecom information

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$14

$30

$47

How much do voip telecom jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for voip telecom in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.

What is a VoIP Telecom professional?

A VoIP Telecom professional is responsible for managing and maintaining Voice over Internet Protocol (VoIP) communication systems within an organization. They ensure that voice communications are transmitted over the internet efficiently and securely, troubleshoot technical issues, and often configure, install, and update telecom hardware and software. These professionals may also assist with integrating VoIP solutions with other business systems and provide technical support to end users. Their work helps organizations reduce communication costs and improve connectivity.

What are typical challenges faced by VOIP Telecom professionals when integrating new systems with existing infrastructure?

VOIP Telecom professionals often encounter challenges such as ensuring compatibility between legacy telephony hardware and modern IP-based systems, minimizing service disruptions during migration, and addressing network bandwidth or security issues. They must carefully plan cutovers, coordinate with IT and network teams, and conduct thorough testing to ensure a seamless transition. Effective communication and detailed documentation are key to managing these complexities and maintaining high service quality.

What is the difference between Voip Telecom vs Voip Support Specialist?

AspectVoip TelecomVoip Support Specialist
Required CertificationsNetworking certifications (e.g., CCNA, CompTIA Network+)VoIP-specific certifications (e.g., CCNA Voice, Cisco CCNP Collaboration)
Work EnvironmentTelecom companies, service providers, network operations centersCustomer support centers, technical support teams, IT departments
Industry UsageTelecommunications, internet service providersIT support, telecommunications, customer service

Voip Telecom professionals focus on managing and maintaining VoIP networks at an organizational or provider level, while Voip Support Specialists handle customer issues, troubleshooting, and support related to VoIP services. Both roles require technical knowledge, but their focus areas differ within the VoIP industry.

What are the key skills and qualifications needed to thrive as a VoIP Telecom Specialist, and why are they important?

To thrive as a VoIP Telecom Specialist, you need expertise in networking, telecommunications protocols (like SIP and RTP), troubleshooting, and often a degree in information technology or a related field. Familiarity with VoIP platforms (such as Cisco, Avaya, or Asterisk), network monitoring tools, and certifications like Cisco CCNA or CompTIA Network+ are typically required. Strong problem-solving abilities, communication skills, and attention to detail help professionals excel in diagnosing issues and supporting users. These skills ensure reliable, high-quality voice communications and efficient resolution of technical challenges in business environments.
More about Voip Telecom jobs
What states have the most Voip Telecom jobs? States with the most job openings for Voip Telecom jobs include:
Infographic showing various Voip Telecom job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $63,321 per year, or $30.4 per hour.
VoIP / UC Engineer (MSP Environment)

VoIP / UC Engineer (MSP Environment)

Back Bay Networks

Dover, NH • On-site

$75K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 19 hours ago


Job description

Back Bay Networks is seeking a VoIP / Unified Communications Engineer to support and evolve voice and collaboration environments across our managed client base.
This is a hands-on engineering role focused on VoIP systems, SIP-based communications, and call flow design, with supporting network configuration as needed. You'll work across multiple platforms, including Elevate UC, Microsoft Teams Phone, and other hosted VoIP systems, helping clients deploy, troubleshoot, and optimize their communication infrastructure.
If you enjoy solving real-world call quality issues, working across diverse environments, and owning outcomes in an MSP setting, this role will give you the variety and autonomy to do it.
What You'll Do
VoIP & UC Engineering
  • Design, configure, and support VoIP and UC systems across multiple client environments.
  • Build and maintain call flows, auto attendants, ring groups, hunt groups, and dial plans.
  • Deploy and support platforms such as Elevate UC, Teams Phone, RingCentral, and similar solutions.
  • Manage SIP trunks, number provisioning, failover routing, and voice services.

Troubleshooting & Optimization
  • Diagnose and resolve call quality issues (latency, jitter, packet loss, one-way audio)
  • Analyze SIP signaling and call paths to identify and resolve issues
  • Monitor system performance and implement improvements to ensure reliability

Network Support (VoIP-Focused)
  • Configure and troubleshoot VLANs, QoS, and network settings impacting voice traffic
  • Work with firewalls and routers to ensure proper SIP/RTP handling (NAT, ACLs, QoS)
  • Collaborate with internal engineers on network-related VoIP issues.

Client & Service Delivery
  • Work directly with clients to implement solutions and resolve issues
  • Handle adds, moves, and changes (AMCs) across customer environments
  • Coordinate with carriers and vendors to resolve external voice and routing issues
  • Maintain clear, accurate documentation of systems, call flows, and configurations

Required Experience
  • 2-5+ years of hands-on experience with VoIP or Unified Communications systems
  • Experience with at least one platform (Elevate UC, Teams Phone, RingCentral, Zoom Phone, etc.)
  • Strong understanding of SIP, call routing, and dial plans
  • Solid networking fundamentals (VLANs, QoS, TCP/IP)
  • Experience in troubleshooting call quality and connectivity issues
  • Ability to manage work across multiple clients or environments

Nice to Have
  • Experience with SBCs, media gateways, or ATAs
  • Microsoft Teams Voice or VoIP-related certifications
  • Firewall configuration for VoIP traffic (NAT, QoS rules, SIP handling)
  • Experience with call center features (ACD, reporting, analytics)
  • Prior experience in an MSP environment
  • Basic cabling or low-voltage experience

Why Join Back Bay Networks
  • Work across multiple VoIP and UC platforms, not just a single stack
  • Gain exposure to real-world SIP and networking challenges across industries
  • High-impact role with ownership over client communication systems
  • Collaborative engineering team with opportunities to grow your skillset
  • Fast-paced MSP environment with meaningful, varied work

Work Environment
  • Travel within the lower 48 States (~20-30% depending on projects)
  • Occasional after-hours work for maintenance or critical issues (not a heavy on-call role)
  • Work performed in office environments, network closets, and client sites

Compensation & Benefits
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Company Vehicle for client travel
  • Ongoing training and certification support

Requirements
  • Valid driver's license and reliable transportation
  • Ability to lift and install equipment when needed (network/telecom hardware)

Apply Today
If you're a VoIP/UC professional looking to work across modern platforms in a hands-on, client-facing engineering role, we'd like to hear from you.