ZipRecruiter

Log In

1

Voip Telecom Jobs (NOW HIRING)

In-Telecom

VoIP Technician (Cloud Voice)

Slidell, LA · On-site

$28 - $33/hr

Skills, Knowledge & Expertise * 2+ years of experience in telecommunications, VoIP, cloud phone systems, structured cabling, low-voltage, or related networking/telecom work. * Hands-on experience ...

next page

Showing results 1-20

All JobsVoip Telecom Jobs

Voip Telecom information

See salary details

$14

$30

$47

How much do voip telecom jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for voip telecom in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.

What is a VoIP Telecom professional?

A VoIP Telecom professional is responsible for managing and maintaining Voice over Internet Protocol (VoIP) communication systems within an organization. They ensure that voice communications are transmitted over the internet efficiently and securely, troubleshoot technical issues, and often configure, install, and update telecom hardware and software. These professionals may also assist with integrating VoIP solutions with other business systems and provide technical support to end users. Their work helps organizations reduce communication costs and improve connectivity.

What are typical challenges faced by VoIP Telecom professionals when integrating new systems with existing infrastructure?

VOIP Telecom professionals often encounter challenges such as ensuring compatibility between legacy telephony hardware and modern IP-based systems, minimizing service disruptions during migration, and addressing network bandwidth or security issues. They must carefully plan cutovers, coordinate with IT and network teams, and conduct thorough testing to ensure a seamless transition. Effective communication and detailed documentation are key to managing these complexities and maintaining high service quality.

What is the difference between Voip Telecom vs Voip Support Specialist?

AspectVoip TelecomVoip Support Specialist
Required CertificationsNetworking certifications (e.g., CCNA, CompTIA Network+)VoIP-specific certifications (e.g., CCNA Voice, Cisco CCNP Collaboration)
Work EnvironmentTelecom companies, service providers, network operations centersCustomer support centers, technical support teams, IT departments
Industry UsageTelecommunications, internet service providersIT support, telecommunications, customer service

Voip Telecom professionals focus on managing and maintaining VoIP networks at an organizational or provider level, while Voip Support Specialists handle customer issues, troubleshooting, and support related to VoIP services. Both roles require technical knowledge, but their focus areas differ within the VoIP industry.

What are the key skills and qualifications needed to thrive as a VoIP Telecom specialist?

To thrive as a VoIP Telecom Specialist, you need expertise in networking, telecommunications protocols (like SIP and RTP), troubleshooting, and often a degree in information technology or a related field. Familiarity with VoIP platforms (such as Cisco, Avaya, or Asterisk), network monitoring tools, and certifications like Cisco CCNA or CompTIA Network+ are typically required. Strong problem-solving abilities, communication skills, and attention to detail help professionals excel in diagnosing issues and supporting users. These skills ensure reliable, high-quality voice communications and efficient resolution of technical challenges in business environments.
More about Voip Telecom jobs
What states have the most Voip Telecom jobs? States with the most job openings for Voip Telecom jobs include:
What job categories do people searching Voip Telecom jobs look for? The top searched job categories for Voip Telecom jobs are:
Voip Telecom jobs near you
Infographic showing various Voip Telecom job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 6% Part Time, 6% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $63,321 per year, or $30.4 per hour.

VoIP Technician (Cloud Voice)

In-Telecom

Slidell, LA • On-site

$28 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

Job description

Description
The VoIP Technician is responsible for the installation, programming, deployment, cutover, and support of cloud-based phone system projects built on a NetSapiens platform. This role includes both on-site client work and remote system programming, with responsibility for phone staging, call-flow configuration, structured cabling support, go-live testing, client training, and project documentation.
This position requires someone who can work in a project-driven environment, communicate professionally with clients, troubleshoot voice and basic network issues, and help ensure cloud phone deployments are completed efficiently, accurately, and with a strong client experience.
This is an in-office role with client site visits as needed.

Key Responsibilities
  • Install, configure, program, and deploy cloud-based VoIP phone systems using a NetSapiens platform.
  • Program users, extensions, devices, call queues, hunt groups, auto attendants, schedules, holiday routing, voicemail, voicemail-to-email, call forwarding, and other hosted voice features.
  • Stage, provision, label, and test phones prior to deployment, including MAC assignment, user/extension mapping, device templates, and pre-deployment validation.
  • Support project cutovers and go-live events, including inbound/outbound call testing, E911 validation, fax/ATA testing, paging testing, and user acceptance testing.
  • Deploy and configure cloud-compatible phone models such as Yealink, Poly, and similar devices.
  • Set up and troubleshoot paging systems, fax machines, e-fax solutions, analog devices, and ATA adapters.
  • Perform structured cabling tasks as needed, including running cable, terminating on 66-blocks and 110-blocks, toning/testing cables, labeling, and verifying connectivity.
  • Assist with basic network troubleshooting related to VoIP services, including VLANs, DHCP, QoS, SIP ALG, switches, routers, and firewalls.
  • Work on-site at client locations to complete system installations, phone swaps, network integrations, and go-live support.
  • Collaborate with project managers, engineers, carriers, vendors, and clients to ensure smooth project execution.
  • Utilize ConnectWise or a similar PSA/project management system to document project progress, configuration details, client-specific call flows, testing results, issues, follow-up items, and time entries.
  • Provide end-user training on phone system features, voicemail, call handling, and common user functions.
  • Assist with project closeout by confirming completed scope, updating documentation, and identifying any remaining client needs or follow-up items.
  • Help improve deployment standards, checklists, and installation processes to increase efficiency and client satisfaction.
  • Participate in occasional after-hours or weekend cutovers when required by client project schedules.

Skills, Knowledge & Expertise
  • 2+ years of experience in telecommunications, VoIP, cloud phone systems, structured cabling, low-voltage, or related networking/telecom work.
  • Hands-on experience installing, configuring, or supporting business phone systems, cloud voice platforms, or VoIP endpoints.
  • Basic understanding of VoIP call flows, users, extensions, devices, voicemail, call forwarding, auto attendants, hunt groups, and call queues.
  • Experience with structured cabling, cable testing, phone deployment, device labeling, and basic low-voltage installation work.
  • Familiarity with paging systems, fax lines, analog devices, and ATA adapters.
  • Basic understanding of networking concepts related to VoIP, including IP addressing, DHCP, VLANs, switches, routers, and firewall-related troubleshooting.
  • Ability to follow project scopes, complete deployment checklists, document work accurately, and enter time daily.
  • Excellent written and verbal communication skills.
  • Professional appearance and strong client-facing communication skills.
  • Ability to work independently in the field while also collaborating with project managers, engineers, and other team members.
  • Strong troubleshooting skills, attention to detail, and ownership of assigned tasks.
Preferred / Nice to Have Experience:
  • 5+ years of experience in telecommunications, VoIP installation, cloud phone implementation, or business phone system support.
  • Experience with NetSapiens or another cloud-based voice platform.
  • Experience programming users, devices, call queues, auto attendants, schedules, voicemail, call routing, and other hosted voice features.
  • Experience migrating clients from legacy PBX systems to cloud-based VoIP platforms.
  • Understanding of QoS, SIP ALG, VLAN tagging, firewall rules, carrier services, number porting, and cutover coordination.
  • Experience with Yealink, Poly, and other cloud-compatible VoIP phones.
  • Experience working in ConnectWise or another PSA/project management platform.
  • Certifications related to VoIP, networking, or telecommunications, such as CompTIA Network+, BICSI, or vendor-specific certifications.
  • Experience working in a Managed Services Provider or fast-paced project-driven environment.

Job Benefits
• Medical
• Dental
• Vision
• Life Insurance
• Disability
• 401(k) with Company Match
• Gym Membership Reimbursement