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Voip Telecom Jobs (NOW HIRING)

One, Inc.

Business Systems Administrator- VoIP

Coordinate with telecom vendors and carriers for support, changes, and escalations, license renewals/upgrades * Manage number provisioning, porting, and telecom inventory * Integrating VoIP with CRM ...

ClifyX

Senior VoIP/FreeSWITCH Engineer

Austin, TX · On-site

Senior VoIP/FreeSWITCH Engineer Work Location: Austin, TX / Sunnyvale, CA (Hybrid) Contract ... Telecom or unified communications background. Sincerely, Shivendra Tiwari Senior US IT Recruiter ...

Hudson Automotive Group

Telecom Analyst

Charleston, SC · Remote

The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades ... Knowledge of SIP, PBX, VoIP, and cloud telephony systems. * Experience with automation or AI ...

Hudson Automotive Group

Telecom Analyst

Charleston, SC · On-site +1

The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades ... Knowledge of SIP, PBX, VoIP, and cloud telephony systems. * Experience with automation or AI ...

Atria Group LLC

VOIP Engineer

Atlanta, GA

Multi-site VOIP Configuratin * H.323, SIP and/or MGCP protocols * Exceptional administration ... Working knowledge of telecom/data circuits * T1's * Eithernet * MPLS * PRI's * SIP Trunks * LAN ...

Zones

VOIP Technician

Albany, NY

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom ...

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom ...

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom ...

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Voip Telecom information

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$14

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$47

How much do voip telecom jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for voip telecom in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.

What is a VoIP Telecom professional?

A VoIP Telecom professional is responsible for managing and maintaining Voice over Internet Protocol (VoIP) communication systems within an organization. They ensure that voice communications are transmitted over the internet efficiently and securely, troubleshoot technical issues, and often configure, install, and update telecom hardware and software. These professionals may also assist with integrating VoIP solutions with other business systems and provide technical support to end users. Their work helps organizations reduce communication costs and improve connectivity.

What are typical challenges faced by VOIP Telecom professionals when integrating new systems with existing infrastructure?

VOIP Telecom professionals often encounter challenges such as ensuring compatibility between legacy telephony hardware and modern IP-based systems, minimizing service disruptions during migration, and addressing network bandwidth or security issues. They must carefully plan cutovers, coordinate with IT and network teams, and conduct thorough testing to ensure a seamless transition. Effective communication and detailed documentation are key to managing these complexities and maintaining high service quality.

What is the difference between Voip Telecom vs Voip Support Specialist?

AspectVoip TelecomVoip Support Specialist
Required CertificationsNetworking certifications (e.g., CCNA, CompTIA Network+)VoIP-specific certifications (e.g., CCNA Voice, Cisco CCNP Collaboration)
Work EnvironmentTelecom companies, service providers, network operations centersCustomer support centers, technical support teams, IT departments
Industry UsageTelecommunications, internet service providersIT support, telecommunications, customer service

Voip Telecom professionals focus on managing and maintaining VoIP networks at an organizational or provider level, while Voip Support Specialists handle customer issues, troubleshooting, and support related to VoIP services. Both roles require technical knowledge, but their focus areas differ within the VoIP industry.

What are the key skills and qualifications needed to thrive as a VoIP Telecom Specialist, and why are they important?

To thrive as a VoIP Telecom Specialist, you need expertise in networking, telecommunications protocols (like SIP and RTP), troubleshooting, and often a degree in information technology or a related field. Familiarity with VoIP platforms (such as Cisco, Avaya, or Asterisk), network monitoring tools, and certifications like Cisco CCNA or CompTIA Network+ are typically required. Strong problem-solving abilities, communication skills, and attention to detail help professionals excel in diagnosing issues and supporting users. These skills ensure reliable, high-quality voice communications and efficient resolution of technical challenges in business environments.
More about Voip Telecom jobs
What states have the most Voip Telecom jobs? States with the most job openings for Voip Telecom jobs include:
What job categories do people searching Voip Telecom jobs look for? The top searched job categories for Voip Telecom jobs are:
Voip Telecom jobs near you
Infographic showing various Voip Telecom job openings in the United States as of June 2026, with employment types broken down into 55% Full Time, 31% Part Time, 11% Contract, and 3% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $63,321 per year, or $30.4 per hour.
VoIP Telecom Administrator

VoIP Telecom Administrator

Cognizant Technology Solutions

Poughkeepsie, NY • On-site

$79K - $112K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Cognizant rating

7.5

Company rating: 7.5 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

37th of 57 rated business consultants

Job description

Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
We are seeking a VoIP/Telecom Administrator responsible for managing and optimizing an organization's telecommunications & Contact Center systems (Mitel-OpenSpace & Genesys IVR). This role involves design, develop, deploy, and support telecom-related software and hardware across the company. The Administrator will work in alignment with the full I&O team to ensure adherence to security protocols, industry standards and continuous cost-effective improvements that reduce business downtime.
What you'll do in the role:
Mitel OpenSpace telecom System Management: Oversees day-to-day operation, maintenance, and optimization of the company's telecommunications and Contact center infrastructure to ensure peak performance and reliability.
  • Troubleshooting and Issue Resolution: proactively Identify and resolve complex technical issues related to telecommunications systems, ensuring minimal downtime and high system availability
  • System Upgrades and Integration: Planning and execution of upgrades and integrations to ensure compatibility and efficiency with existing systems
  • Collaborate with subject matter experts (SMEs) to create and revise existing knowledge base articles ensuring they are clear, accurate and comprehensive
  • Vendor Management: Collaborate with vendors to work on Issues and upgrades ensuring smooth operations, negotiate service contracts, and stay updated with the latest product developments and innovations
  • Security and Compliance: Implement and maintain security measures to safeguard telecommunications systems and ensure compliance with relevant regulations and industry standards
  • Develop and document SOPs for key processes and collaborate with cross-functional teams to update SOPs regularly based on process changes, feedback from users, and operational improvements.
  • Participate in telecommunications-related projects, ensuring adherence to budget and timeline.
  • Business Liaison: Collaborates with Business Stakeholders to assess current and future telecommunication system needs in assistance to the telecom Technical Service Owner.
  • Site Visits: Able to visit nearby project sites as needed to resolve emerging issues and support project related tasks.

Managing & Supporting VoIP Systems & Tools:
  • Mitel-Unify OpenSpace VoIP Systems (Atos)
  • OpenSpace Contact Center Enterprise.
  • Genesys IVR Management
  • ASC Call Recording Solutions
  • Optic Voice Traffic management & OpenSpace Voice Trace Manager.
  • Calabrio- Workforce Management. (WFM).
  • Mediatrix Analog-VoIP Adapters.
  • ServiceNow Ticketing Tool.

What you'll need to succeed:
  • Associate's Degree in a relevant field plus 5 years of telecom support experience and 3 years of experience with Contact Center support and IVR platforms
  • Strong understanding and hands-on experience with Mitel OpenSpace & Genesys IVR voice solutions, including deployment, configuration, and troubleshooting.
  • Ability to manage the integration of Mitel voice systems with other applications, such as CRM systems, contact center solutions, and email platforms.
  • Experience creating technical documentation, process maps, and knowledge transfer documents
  • Experienced in VoIP & Analog HW/SW troubleshooting activities and problem resolution.
  • In-depth knowledge of VoIP (Voice over IP), SIP (Session Initiation Protocol), and other telecommunication protocols used in enterprise voice systems.
  • Expertise in diagnosing and resolving VoIP issues, including call quality problems, analyzing call logs, registration failures, and network-related issues.
  • Ability to support voice system installations, upgrades, and migrations, ensuring minimal downtime and efficient delivery.
  • Good Understanding of QoS (Quality of Service) and VoIP traffic management to ensure optimal call quality and network performance.
  • Administration of VOIP-related routing, including carrier level, hunt groups, simultaneous ring groups, etc.
  • Must be able to travel to district locations and be capable of lifting 35lbs
  • A strong understanding of ITIL best practice service delivery

An annual salary between $79,000-$112,000 is being offered for this role. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
    Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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