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Voip Telecom Jobs in Texas (NOW HIRING)

VIVANT CORP

Network VoIP Support Engineer

Dallas, TX · On-site

$50K - $75K/yr

Escalate advanced issues to senior telecom engineers when appropriate * Maintain ticket SLAs with clear, fast response times Key Responsibilities: * First-level support for VoIP, networking, and ...

New

Clayco

Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

Integrate wireless communication systems, DAS (Distributed Antenna Systems), and VoIP solutions ... Work with vendors and contractors to oversee telecom system deployment, commissioning, and testing.

Clayco

Senior Telecom Engineer-Mission Critical

Dallas, TX

$103K - $142K/yr

Integrate wireless communication systems, DAS (Distributed Antenna Systems), and VoIP solutions ... Work with vendors and contractors to oversee telecom system deployment, commissioning, and testing.

Clayco

Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

Integrate wireless communication systems, DAS (Distributed Antenna Systems), and VoIP solutions ... Work with vendors and contractors to oversee telecom system deployment, commissioning, and testing.

Clayco

Senior Telecom Engineer-Mission Critical

Dallas, TX

$103K - $142K/yr

Integrate wireless communication systems, DAS (Distributed Antenna Systems), and VoIP solutions ... Work with vendors and contractors to oversee telecom system deployment, commissioning, and testing.

Clayco

Senior Telecom Engineer-Mission Critical

Dallas, TX

$103K - $142K/yr

Integrate wireless communication systems, DAS (Distributed Antenna Systems), and VoIP solutions ... Work with vendors and contractors to oversee telecom system deployment, commissioning, and testing.

Clayco

Senior Telecom Engineer-Mission Critical

Dallas, TX

$103K - $142K/yr

Integrate wireless communication systems, DAS (Distributed Antenna Systems), and VoIP solutions ... Work with vendors and contractors to oversee telecom system deployment, commissioning, and testing.

GDH

Network Field Services Technician

Denton, TX · On-site

$32 - $38/hr

Support telecom functions by troubleshooting IP phone issues, configuring VoIP phones, and resolving call quality problems. * Assist in setting up and configuring VoIP systems and services such as ...

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Voip Telecom information

What is a VoIP Telecom professional?

A VoIP Telecom professional is responsible for managing and maintaining Voice over Internet Protocol (VoIP) communication systems within an organization. They ensure that voice communications are transmitted over the internet efficiently and securely, troubleshoot technical issues, and often configure, install, and update telecom hardware and software. These professionals may also assist with integrating VoIP solutions with other business systems and provide technical support to end users. Their work helps organizations reduce communication costs and improve connectivity.

What are typical challenges faced by VoIP Telecom professionals when integrating new systems with existing infrastructure?

VOIP Telecom professionals often encounter challenges such as ensuring compatibility between legacy telephony hardware and modern IP-based systems, minimizing service disruptions during migration, and addressing network bandwidth or security issues. They must carefully plan cutovers, coordinate with IT and network teams, and conduct thorough testing to ensure a seamless transition. Effective communication and detailed documentation are key to managing these complexities and maintaining high service quality.

What is the difference between Voip Telecom vs Voip Support Specialist?

AspectVoip TelecomVoip Support Specialist
Required CertificationsNetworking certifications (e.g., CCNA, CompTIA Network+)VoIP-specific certifications (e.g., CCNA Voice, Cisco CCNP Collaboration)
Work EnvironmentTelecom companies, service providers, network operations centersCustomer support centers, technical support teams, IT departments
Industry UsageTelecommunications, internet service providersIT support, telecommunications, customer service

Voip Telecom professionals focus on managing and maintaining VoIP networks at an organizational or provider level, while Voip Support Specialists handle customer issues, troubleshooting, and support related to VoIP services. Both roles require technical knowledge, but their focus areas differ within the VoIP industry.

What are the key skills and qualifications needed to thrive as a VoIP Telecom specialist?

To thrive as a VoIP Telecom Specialist, you need expertise in networking, telecommunications protocols (like SIP and RTP), troubleshooting, and often a degree in information technology or a related field. Familiarity with VoIP platforms (such as Cisco, Avaya, or Asterisk), network monitoring tools, and certifications like Cisco CCNA or CompTIA Network+ are typically required. Strong problem-solving abilities, communication skills, and attention to detail help professionals excel in diagnosing issues and supporting users. These skills ensure reliable, high-quality voice communications and efficient resolution of technical challenges in business environments.
What are popular job titles related to Voip Telecom jobs in Texas? For Voip Telecom jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Voip Telecom jobs in Texas look for? The top searched job categories for Voip Telecom jobs in Texas are:
Voip Telecom jobs near you
Infographic showing various Voip Telecom job openings in Texas as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Network VoIP Support Engineer

VIVANT CORP

Farmers Branch, TX • On-site

$50K - $75K/yr

Full-time

Posted 3 days ago

New

Job description

Vivant is on a mission to eliminate business downtime. We guarantee 100% uptime for SMBs, and we're looking for a Level 1-2 Support Engineers to help us deliver on that promise.

Essential Criteria

  • Must reside in the Dallas-Fort Worth (DFW) area.
  • Comfortable working 100% on-site: this is an in-office position with no remote or work-from-home option.
  • Not Desktop Support: If your background is primarily hardware repair or general IT helpdesk, please do not apply.
  • Hands-On VoIP & Network Support Experience: You must have real-world experience troubleshooting SIP trunks, PBX systems, routers, switches, WiFi networks, and network routing.

Requirements

Your day to day life as a Support Engineer:

  • Answer incoming client calls related to VoIP, internet, or WIFI issues
  • Work tickets involving call quality, dropped calls, network drops, or routing problems
  • Run diagnostics (SIP traces, pings, traceroutes, MOS score review, packet loss checks)
  • Assist with PBX provisioning, phone registration, and softphone setup
  • Prioritize outages (phones down, internet down, WiFi down)
  • Document every step clearly and communicate status updates professionally
  • Escalate advanced issues to senior telecom engineers when appropriate
  • Maintain ticket SLAs with clear, fast response times

Key Responsibilities:

  • First-level support for VoIP, networking, and connectivity issues
  • Troubleshoot SIP, call quality, latency, jitter, and registration failures
  • Perform basic network troubleshooting (TCP/IP, DNS, DHCP, routing basics)
  • Troubleshoot WiFi drops, access point connectivity, and cabling-related issues
  • Provision phones, extensions, voicemail, call flows, and SIP trunk configs
  • Manage and prioritize tickets through our help desk system
  • Escalate complex problems with proper documentation
  • Update knowledge base articles and internal processes

Minimum Requirements:

  • 2+ years of VoIP or Network Support experience.
  • Strong understanding of TCP/IP, DNS, DHCP, and NAT.
  • Practical expertise with:
    • SIP, PBX systems, and SIP trunks.
    • Routers, switches, and WiFi troubleshooting.
  • Experience with ticketing systems and remote customer rapport.
  • Ability to communicate technical information clearly and simply to non-technical users.
  • A driven and proactive mindset paired with a passion for continuous learning and making a meaningful impact on our company's success.
  • Solid understanding of key VoIP metrics such as MOS score, latency, jitter, and packet loss.

Nice to Have

  • CompTIA Network+, CCNA, or VoIP-related certifications
  • Experience in telecom, MSP, or VoIP carrier environment
  • Experience with Poly, Grandstream, or cloud PBX platforms

Benefits

Why Vivant?

  • Growth: Competitive salary + bonuses. We hire for impact and promote leaders.
  • Culture: We value Reliability, Product Knowledge, and Autonomy.
  • Impact: Help us eliminate the frustrations of internet and phone outages for good.


Schedule: 

  • Monday to Friday, 8:00 am - 5:00 pm

Compensation: 

  • Base Salary: $50,000 - $75,000 USD
  • Determining Factors: Final offer depends on technical expertise, years of relevant experience, and specific skills.
  • Note: This range covers base pay only; all other benefits will be discussed during the offer stage.

Join Vivant and level up your career!

Apply