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5x5 Telecom

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Telecom Enterprise Account Executive

Pasadena, CA · On-site

$75K - $120K/yr

At 5x5 Telecom , we're all about shaking things up in the telecom world! We're a dynamic team with a proven track record of making things happen, offering enterprise solutions like internet, VoIP ...

Waste Connections

IT Field Technician

Mckinney, TX · On-site

... • VOIP Telecom Phone systems • Running network cabling in indoor and outdoor environments. • Mounting/installing a variety of equipment (Starlink, Wireless AP, Network Bridging, Security ...

Waste Connections

IT Field Technician

Austin, TX · On-site

... • VOIP Telecom Phone systems • Running network cabling in indoor and outdoor environments. • Mounting/installing a variety of equipment (Starlink, Wireless AP, Network Bridging, Security ...

Berkshire Hathaway Energy

Sr Telecom Analyst

Las Vegas, NV · On-site

$102K - $127K/yr

Knowledge of SIP, VoIP, PSTN, and telecom carrier environments * Experience with APIs, integrations, and backend system design Demonstrated skills such as: * Strong analytical, documentation, and ...

IDT

Senior/Lead VoIP (Asterisk) Engineer

San Jose, CA · Remote

The product was named 'VoIP Supplier of the Year' by the Telecom Consulting Group in 2018. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing ...

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Voip Telecom information

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How much do voip telecom jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for voip telecom in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.

What is a VoIP Telecom professional?

A VoIP Telecom professional is responsible for managing and maintaining Voice over Internet Protocol (VoIP) communication systems within an organization. They ensure that voice communications are transmitted over the internet efficiently and securely, troubleshoot technical issues, and often configure, install, and update telecom hardware and software. These professionals may also assist with integrating VoIP solutions with other business systems and provide technical support to end users. Their work helps organizations reduce communication costs and improve connectivity.

What are typical challenges faced by VOIP Telecom professionals when integrating new systems with existing infrastructure?

VOIP Telecom professionals often encounter challenges such as ensuring compatibility between legacy telephony hardware and modern IP-based systems, minimizing service disruptions during migration, and addressing network bandwidth or security issues. They must carefully plan cutovers, coordinate with IT and network teams, and conduct thorough testing to ensure a seamless transition. Effective communication and detailed documentation are key to managing these complexities and maintaining high service quality.

What is the difference between Voip Telecom vs Voip Support Specialist?

AspectVoip TelecomVoip Support Specialist
Required CertificationsNetworking certifications (e.g., CCNA, CompTIA Network+)VoIP-specific certifications (e.g., CCNA Voice, Cisco CCNP Collaboration)
Work EnvironmentTelecom companies, service providers, network operations centersCustomer support centers, technical support teams, IT departments
Industry UsageTelecommunications, internet service providersIT support, telecommunications, customer service

Voip Telecom professionals focus on managing and maintaining VoIP networks at an organizational or provider level, while Voip Support Specialists handle customer issues, troubleshooting, and support related to VoIP services. Both roles require technical knowledge, but their focus areas differ within the VoIP industry.

What are the key skills and qualifications needed to thrive as a VoIP Telecom Specialist, and why are they important?

To thrive as a VoIP Telecom Specialist, you need expertise in networking, telecommunications protocols (like SIP and RTP), troubleshooting, and often a degree in information technology or a related field. Familiarity with VoIP platforms (such as Cisco, Avaya, or Asterisk), network monitoring tools, and certifications like Cisco CCNA or CompTIA Network+ are typically required. Strong problem-solving abilities, communication skills, and attention to detail help professionals excel in diagnosing issues and supporting users. These skills ensure reliable, high-quality voice communications and efficient resolution of technical challenges in business environments.
More about Voip Telecom jobs
What states have the most Voip Telecom jobs? States with the most job openings for Voip Telecom jobs include:
What job categories do people searching Voip Telecom jobs look for? The top searched job categories for Voip Telecom jobs are:
Voip Telecom jobs near you
Infographic showing various Voip Telecom job openings in the United States as of June 2026, with employment types broken down into 55% Full Time, 31% Part Time, 11% Contract, and 3% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $63,321 per year, or $30.4 per hour.
AVP of Information Technology

AVP of Information Technology

Dover Federal Credit Union

Dover, DE • On-site

$156K - $196K/yr

Full-time

Posted 15 days ago

Job description

Job Type
Full-time
Description
The Assistant Vice President (AVP) of IT is a strategic leadership role responsible for the operational excellence and security of the credit union's technology environment. This individual will bridge the gap between high-level strategy and technical execution, overseeing a diverse portfolio that includes infrastructure and member-facing core systems.
The ideal candidate is a hands-on leader with deep roots in the Credit Union industry, possessing a mastery of the Symitar Episys core platform and a commitment to ITSM/ITIL frameworks.
Essential Functions
  • Network & Telecom: Oversee the design, maintenance, and uptime of LAN/WAN, cloud architecture, and VoIP/telecom systems across all branches.
  • Operations & Help Desk: Manage the ticketing system, ensuring high internal satisfaction and adherence to Service Level Agreements (SLAs).
  • Business Continuity: Lead disaster recovery (DR) planning and testing to ensure 24/7 availability of member services.
  • Maintain a robust security posture, overseeing firewalls, endpoint protection, and identity management.
  • Ensure the credit union remains compliant with NCUA regulations and internal audit requirements.
  • Manage the response strategy for potential security incidents or vulnerabilities.
  • Symitar Oversight: Serve as the primary stakeholder for the Symitar (Episys) core environment, including PowerOn scripting, third-party integrations, and release management.
  • Business Analysis: Lead the Business/System Analyst in translating department needs into technical requirements, ensuring IT initiatives align with business goals.
  • Implement ITIL/ITSM best practices to standardize change management, incident response, and all other ITIL best practices
  • Visionary Leadership: Ability to mentor technical staff while communicating complex IT concepts to non-technical stakeholders.
  • Ensure active and on-going coaching and development to assigned department staff
  • Foster a culture of innovation, accountability, and continuous improvement within the Information Technology department.
  • Vendor Management: Experience negotiating contracts and managing relationships with key partners.
  • Adaptive Problem Solving: A "cool under pressure" professional presence is essential for managing system outages or security threats.
  • Responsible for managing risks specific to related job functions with an expectation to make and support risk-informed decisions and remain diligent in identifying emerging risks that could jeopardize the success of the Credit Union.
  • All other duties as assigned.

Requirements
Education & Certifications
  • Education: Bachelor's degree in Computer Science, Information Technology, or Business Administration. A Master's degree (MBA or MS in IT Management) is highly desirable.
  • ITSM Framework: ITIL 4 Foundation certification is required to ensure alignment with service management standards. Intermediate or Expert levels are a significant plus.

Technical Expertise
  • Core Banking: Minimum of 5 years of hands-on experience with the Jack Henry (Symitar) Episys platform. Familiarity with PowerOn, Synergy, OPCON and Image Center is preferred.
  • Network & Telecom: Solid understanding of MSP, SD-WAN, Fortinet, and Cisco-based environments. Experience managing hosted VoIP/PBX solutions.
  • Operations & Infrastructure: Mastery of Microsoft 365 administration, Azure/AWS cloud environments, and Nutanix virtualization.
  • Security Operations: Experience with SIEM tools, multi-factor authentication (MFA) deployment, and vulnerability management.

Experience & Leadership
  • Management: At least 5 years of experience leading multi-disciplinary teams (Help Desk, SysAdmins, and BAs).
  • Financial Services: Deep understanding of the regulatory landscape (NCUA, GLBA, FFIEC) and the unique "people-first" culture of credit unions.
  • Strategic Planning: Proven track record of developing 3-year IT roadmaps and managing CAPEX/OPEX budgets exceeding 1M+.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, bend, kneel, and reach above or at shoulder level. The employee must occasionally lift/push/pull and/or carry up to 10 pounds.

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