Job Title: Telecom Voice Engineer Job Location: Rolling Meadows - Illinois Job Type: Contract ... Experience with contact center analytics and reporting tools * Knowledge of hybrid telephony ...
Quick apply
Job Title: Telecom Voice Engineer Job Location: Rolling Meadows - Illinois Job Type: Contract ... Experience with contact center analytics and reporting tools * Knowledge of hybrid telephony ...
Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Strong communication skills for documentation, requirements analysis, and customer interaction ...
Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Strong communication skills for documentation, requirements analysis, and customer interaction ...
Enterprise Voice Engineer III
$73K - $132K/yr
... analysis and configuration of voice subscribers, call handlers and call routing rules. • Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules. Basic ...
Enterprise Voice Engineer III
$73K - $132K/yr
... analysis and configuration of voice subscribers, call handlers and call routing rules. • Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules. Basic ...
Enterprise Voice Engineer II
$59K - $106K/yr
The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management ... Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling ...
Enterprise Voice Engineer II
$59K - $106K/yr
The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management ... Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling ...
Enterprise Voice Engineer III
$73K - $132K/yr
... analysis and configuration of voice subscribers, call handlers and call routing rules. • Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules. Basic ...
Enterprise Voice Engineer III
$73K - $132K/yr
... analysis and configuration of voice subscribers, call handlers and call routing rules. • Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules. Basic ...
Develop and execute comprehensive test plans and test cases regression testing of Voice features Analyze test results, identify defects, and track them through the bug tracking system (e.g., Jira)
Develop and execute comprehensive test plans and test cases regression testing of Voice features Analyze test results, identify defects, and track them through the bug tracking system (e.g., Jira)
Enterprise Voice Engineer III
$73K - $132K/yr
Analyze and resolve remote site registration, signaling and media problems. Validate change requests and ensure accuracy. Perform fault analysis and configuration of voice subscribers, call handlers ...
Enterprise Voice Engineer III
$73K - $132K/yr
Analyze and resolve remote site registration, signaling and media problems. Validate change requests and ensure accuracy. Perform fault analysis and configuration of voice subscribers, call handlers ...
Enterprise Voice Engineer II
Shiloh, IL · On-site
$59K - $106K/yr
The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management ... Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling ...
Enterprise Voice Engineer II
Shiloh, IL · On-site
$59K - $106K/yr
The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management ... Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling ...
Voice Technician
Arlington, VA · On-site
Problem analysis and problem solving. * Provide attention to detail and accuracy. * Monitor the performance and health of voice network infrastructure, proactively identifying and resolving issues to ...
Voice Technician
Arlington, VA · On-site
Problem analysis and problem solving. * Provide attention to detail and accuracy. * Monitor the performance and health of voice network infrastructure, proactively identifying and resolving issues to ...
Enterprise Voice Engineer II
$59K - $106K/yr
The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management ... Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling ...
Enterprise Voice Engineer II
$59K - $106K/yr
The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management ... Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling ...
Telecom Voice Engineer
Chicago, IL · On-site
$80K - $100K/yr
... analytical and problem-solving skills, with the ability to work under tight deadlines. • Certifications such as Genesys Cloud Certified Professional (GCP-GC) or Microsoft Teams Voice Engineer ...
Telecom Voice Engineer
Chicago, IL · On-site
$80K - $100K/yr
... analytical and problem-solving skills, with the ability to work under tight deadlines. • Certifications such as Genesys Cloud Certified Professional (GCP-GC) or Microsoft Teams Voice Engineer ...
Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling ... Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling ... Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
Voice Engineer
Oklahoma City, OK · On-site
$57K - $116K/yr
Job Title: Voice Engineer Job Category: Information Technology Time Type: Full time Minimum ... analysis. * Review network design and configuration and make recommendations to improve ...
Voice Engineer
Oklahoma City, OK · On-site
$57K - $116K/yr
Job Title: Voice Engineer Job Category: Information Technology Time Type: Full time Minimum ... analysis. * Review network design and configuration and make recommendations to improve ...
Network & Voice Engineer
Apex, NC · On-site
Monitor and resolve network and voice incidents, including proactive performance analysis and operational troubleshooting. * Manage network and voice infrastructure projects from planning through ...
Network & Voice Engineer
Apex, NC · On-site
Monitor and resolve network and voice incidents, including proactive performance analysis and operational troubleshooting. * Manage network and voice infrastructure projects from planning through ...
Problem analysis and problem solving. * Provide attention to detail and accuracy. * Monitor the performance and health of voice network infrastructure, proactively identifying and resolving issues to ...
Problem analysis and problem solving. * Provide attention to detail and accuracy. * Monitor the performance and health of voice network infrastructure, proactively identifying and resolving issues to ...
Monitor and resolve network and voice incidents, including proactive performance analysis and operational troubleshooting. * Manage network and voice infrastructure projects from planning through ...
Monitor and resolve network and voice incidents, including proactive performance analysis and operational troubleshooting. * Manage network and voice infrastructure projects from planning through ...
Voice Technician
Arlington, VA · On-site
The Voice Technician is a key member of the Telecommunications and Voice Services team and is ... Problem analysis and problem-solving. * Attention to detail and accuracy. * Outstanding mathematics ...
Voice Technician
Arlington, VA · On-site
The Voice Technician is a key member of the Telecommunications and Voice Services team and is ... Problem analysis and problem-solving. * Attention to detail and accuracy. * Outstanding mathematics ...
Problem analysis and problem solving. * Provide attention to detail and accuracy. * Monitor the performance and health of voice network infrastructure, proactively identifying and resolving issues to ...
Quick apply
Problem analysis and problem solving. * Provide attention to detail and accuracy. * Monitor the performance and health of voice network infrastructure, proactively identifying and resolving issues to ...
Voice Technician
Arlington, VA · On-site
The Voice Technician is a key member of the Telecommunications and Voice Services team and is ... Problem analysis and problem-solving. * Attention to detail and accuracy. * Outstanding mathematics ...
Quick apply
Voice Technician
Arlington, VA · On-site
The Voice Technician is a key member of the Telecommunications and Voice Services team and is ... Problem analysis and problem-solving. * Attention to detail and accuracy. * Outstanding mathematics ...
Problem analysis and problem solving. * Provide attention to detail and accuracy. * Monitor the performance and health of voice network infrastructure, proactively identifying and resolving issues to ...
Problem analysis and problem solving. * Provide attention to detail and accuracy. * Monitor the performance and health of voice network infrastructure, proactively identifying and resolving issues to ...
Voice Analyst information
See salary details
$16.11 - $20.72
11% of jobs
$24.87 is the 25th percentile. Wages below this are outliers.
$20.72 - $25.33
16% of jobs
$25.33 - $29.94
17% of jobs
The median wage is $31.48 / hr.
$29.94 - $34.55
19% of jobs
$34.55 - $39.16
12% of jobs
$39.42 is the 75th percentile. Wages above this are outliers.
$39.16 - $43.77
10% of jobs
$43.77 - $48.38
3% of jobs
$48.38 - $52.99
4% of jobs
$52.99 - $57.60
4% of jobs
$57.60 - $62.22
2% of jobs
$62.22 - $66.83
2% of jobs
$16
$35
$66
How much do voice analyst jobs pay per hour?
As of Jun 6, 2026, the average hourly pay for voice analyst in the United States is $35.97, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $42.07 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Voice Analyst position, and why are they important?
To thrive as a Voice Analyst, you typically need skills in acoustic analysis, speech signal processing, and data interpretation, often supported by a degree in linguistics, computer science, or a related field. Familiarity with specialized software like Praat, MATLAB, or speech recognition systems, as well as certifications in speech analytics or audio technology, are commonly required. Attention to detail, analytical thinking, and effective communication are important soft skills for analyzing complex vocal data and presenting findings. These competencies enable Voice Analysts to deliver accurate insights, support voice technology development, and enhance user experiences by interpreting voice data effectively.
What is a Voice Analyst job?
A Voice Analyst is responsible for monitoring, analyzing, and optimizing voice communication systems within an organization. They ensure the efficiency, quality, and security of voice networks, including VoIP and traditional telephony systems. Their duties may include troubleshooting call quality issues, configuring phone systems, and working with vendors to enhance performance. Voice Analysts often collaborate with IT and network teams to maintain seamless voice communications.
What are some typical challenges Voice Analysts face in their daily work?
Voice Analysts often encounter challenges such as handling large volumes of diverse voice data, distinguishing subtle variations in speech patterns, and ensuring data privacy and compliance with regulations. They may also need to troubleshoot technical issues with audio hardware or software and adapt analyses to multiple dialects or languages. Collaboration with cross-functional teams—including engineers, product managers, and UX designers—is common to interpret analysis results and provide actionable recommendations. Overcoming these challenges requires both technical expertise and strong problem-solving abilities, making continuous learning and adaptability key parts of the role.
More about Voice Analyst jobs
What cities are hiring for Voice Analyst jobs? Cities with the most Voice Analyst job openings:
What are the most commonly searched types of Voice Analyst jobs? The most popular types of Voice Analyst jobs are:
What states have the most Voice Analyst jobs? States with the most job openings for Voice Analyst jobs include:
What job categories do people searching Voice Analyst jobs look for? The top searched job categories for Voice Analyst jobs are:
Job description
Job Title: Telecom Voice Engineer
Job Location: Rolling Meadows - Illinois
Job Type: Contract
Job Description:
Technical Skills Primary
Deep expertise in Genesys Cloud architecture call routing and telephony integrations
Demonstrated experience in MA voice system integrations and migrations
Strong knowledge of SIP QoS VLANs and cloud telephony solutions
Familiarity with Microsoft Teams Phone System Direct Routing SBC management and Cisco VoIP CUCM solutions
Experience with contact center analytics and reporting tools
Knowledge of hybrid telephony environments and cloud migration strategies
Certifications such as Genesys Cloud Certified Professional GCPGC or Microsoft Teams Voice Engineer Expert
Familiarity with regulatory compliance for voice systems eg E911
Lead the assessment design and deployment of Genesys Cloud platforms during MA activities
Evaluate legacy contact center infrastructures and recommend integration or migration strategies
Configure and optimize Genesys Cloud applications routing and workforce management systems
Manage and integrate telephony solutions with SIP trunks and cloud infrastructure
Develop and implement call flow designs and routing strategies for operational continuity
Serve as backup support for Microsoft Teams Phone System and Cisco Unified Communications Manager CUCM
Assist with integration of hybrid communication environments as needed
Collaborate with IT network and security teams to ensure Genesys Cloud integration aligns with broader infrastructure
Provide technical expertise and training to internal stakeholders during MA projects
Technical Skills Secondary Nice to have
Project management and organizational skills
Collaboration with vendors and service providers to address system issues
Soft Skills
Excellent analytical and problem-solving skills
Strong verbal and written communication abilities
About Staffingine
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Atlanta, GA, US
Year founded
2016