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Voice Analyst Jobs in Florida (NOW HIRING)

Enterprise Voice Engineer II

Tampa, FL · On-site

$59K - $106K/yr

The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management ... Analyze and configure Cisco or Juniper routing and switching devices. * Support distributed ...

Enterprise Voice Engineer II

Tampa, FL · On-site

$59K - $106K/yr

The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management ... Analyze and configure Cisco or Juniper routing and switching devices. * Support distributed ...

Enterprise Voice Engineer II

Tampa, FL · On-site

$59K - $106K/yr

The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management ... Analyze and configure Cisco or Juniper routing and switching devices. * Support distributed ...

Analyze and document an unfamiliar client environment while assessing the quickest path to ... voice and data networks * Self-motivated with ability to work both independently and in a team ...

Analyze and document an unfamiliar client environment while assessing the quickest path to ... voice and data networks * Self-motivated with ability to work both independently and in a team ...

Analyze and document an unfamiliar client environment while assessing the quickest path to ... voice and data networks * Self-motivated with ability to work both independently and in a team ...

Performs advanced troubleshooting and root cause analysis across diverse systems utilizing in-depth ... Configure and support voice gateways, SIP trunks, and carrier services * Manage dial plans, call ...

Analyze and document an unfamiliar client environment while assessing the quickest path to ... voice and data networks * Self-motivated with ability to work both independently and in a team ...

English Voice Coach Job Type: Contract Location: Remote Job Summary We are seeking native English ... Excellent listening and analytical skills. * Strong attention to detail. * Excellent written ...

Tier 2 Technician (LAK)

Lakeland, FL · On-site

$50K - $600K/yr

IT Voice is a trusted leader in IT solutions, providing everything from network management to ... Ability to analyze and resolve computer problems efficiently, ensuring timely resolution of ...

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Voice Analyst information

See Florida salary details

$12

$26

$49

How much do voice analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for voice analyst in Florida is $26.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $31.44 per hour, depending on experience, location, and employer.

What is a voice analyst?

A Voice Analyst is responsible for monitoring, analyzing, and optimizing voice communication systems within an organization. They ensure the efficiency, quality, and security of voice networks, including VoIP and traditional telephony systems. Their duties may include troubleshooting call quality issues, configuring phone systems, and working with vendors to enhance performance. Voice Analysts often collaborate with IT and network teams to maintain seamless voice communications.

What are the key skills and qualifications needed to thrive as a voice analyst?

To thrive as a Voice Analyst, you typically need skills in acoustic analysis, speech signal processing, and data interpretation, often supported by a degree in linguistics, computer science, or a related field. Familiarity with specialized software like Praat, MATLAB, or speech recognition systems, as well as certifications in speech analytics or audio technology, are commonly required. Attention to detail, analytical thinking, and effective communication are important soft skills for analyzing complex vocal data and presenting findings. These competencies enable Voice Analysts to deliver accurate insights, support voice technology development, and enhance user experiences by interpreting voice data effectively.

What are some typical challenges voice analysts face in their daily work?

Voice Analysts often encounter challenges such as handling large volumes of diverse voice data, distinguishing subtle variations in speech patterns, and ensuring data privacy and compliance with regulations. They may also need to troubleshoot technical issues with audio hardware or software and adapt analyses to multiple dialects or languages. Collaboration with cross-functional teams—including engineers, product managers, and UX designers—is common to interpret analysis results and provide actionable recommendations. Overcoming these challenges requires both technical expertise and strong problem-solving abilities, making continuous learning and adaptability key parts of the role.

What are the most commonly searched types of Voice Analyst jobs in Florida?

The most popular types of Voice Analyst jobs in Florida are:

What job categories do people searching Voice Analyst jobs in Florida look for?

The top searched job categories for Voice Analyst jobs in Florida are:

Infographic showing various Voice Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $55,915 per year, or $26.9 per hour.

Enterprise Voice Engineer II

Leidos

Tampa, FL • On-site

$59K - $106K/yr

Full-time

Posted 12 days ago


Leidos rating

8.3

Company rating: 8.3 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

81st of 500 rated business services


Job description

Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services.
The Leidos Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) contract has an opening for an Enterprise Voice Engineer at MacDill AFB in Tampa FL. The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management services to help ensure secure, reliable, and uninterrupted availability of DISA Voice Services.
Primary Responsibilities:
Responsible for performing the following duties:
  • Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure.
  • Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
  • Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
  • Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
  • Analyze and configure Cisco or Juniper routing and switching devices.
  • Support distributed firewall infrastructure.
  • Provide input in the development of technical policy, work instructions and reporting in support of an enterprise IP telephony network.
  • Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
  • Analyze and resolve remote site registration, signaling and media problems.
  • Configure route plans, route lists, device profiles, calling search spaces, and route partitions.
  • Validate change requests and ensure accuracy.
  • Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
  • Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules.

Basic Qualifications:
  • Requires BS degree and 2-4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience.
  • Currently possess DoD 8750 certification at IAT level II, Security+ CE or equivalent to meet requirement.
  • Currently possess an active Secret security clearance.
  • Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server.
  • Expertise in SIP internetworking signaling and call flow.
  • Demonstrable experience of advanced fault analysis to isolate and diagnose network problems for routing, switching, security and large scale voice implementations.

Preferred Qualifications:
  • Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).
  • Experience with Cisco Unified Communications Manager and or Avaya Aura soft switches.
  • Experience with Oracle SBCs and other voice media gateway appliances.
  • Experience supporting distributed firewall infrastructure.
  • Experience creating/supporting IPSec MPLS VPN infrastructure
  • Experience implementing and supporting BGP routing protocols

GSMO
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
August 27, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $59,150.00 - $106,925.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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