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Voice Analyst Jobs in Florida (NOW HIRING)

Govcio LLC

Voice and Video Engineer

Doral, FL · On-site

$108K - $124K/yr

Develops knowledge base articles, conducts root cause analysis for incidents, takes direction from ... In-depth knowledge of voice and video communication technologies, protocols, and standards (e.g ...

Govcio LLC

Voice and Video Engineer

Doral, FL · On-site

$108K - $124K/yr

Develops knowledge base articles, conducts root cause analysis for incidents, takes direction from ... In-depth knowledge of voice and video communication technologies, protocols, and standards (e.g ...

Govcio LLC

Voice and Video Engineer

Doral, FL · On-site

$108K - $124K/yr

Develops knowledge base articles, conducts root cause analysis for incidents, takes direction from ... In-depth knowledge of voice and video communication technologies, protocols, and standards (e.g ...

BayCare Health System

Voice Engineer

Clearwater, FL · On-site

Performs advanced troubleshooting and root cause analysis across diverse systems utilizing in-depth ... Configure and support voice gateways, SIP trunks, and carrier services * Manage dial plans, call ...

Ghr

Enterprise Voice Engineer

Jacksonville, FL · On-site

Drive problem management efforts and perform root cause analysis for complex voice service issues * Participate in architecture reviews and strategic voice transformation initiatives * Manage vendor ...

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How much do voice analyst jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for voice analyst in Florida is $26.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $31.44 per hour, depending on experience, location, and employer.

What is a voice analyst?

A Voice Analyst is responsible for monitoring, analyzing, and optimizing voice communication systems within an organization. They ensure the efficiency, quality, and security of voice networks, including VoIP and traditional telephony systems. Their duties may include troubleshooting call quality issues, configuring phone systems, and working with vendors to enhance performance. Voice Analysts often collaborate with IT and network teams to maintain seamless voice communications.

What are the key skills and qualifications needed to thrive as a voice analyst?

To thrive as a Voice Analyst, you typically need skills in acoustic analysis, speech signal processing, and data interpretation, often supported by a degree in linguistics, computer science, or a related field. Familiarity with specialized software like Praat, MATLAB, or speech recognition systems, as well as certifications in speech analytics or audio technology, are commonly required. Attention to detail, analytical thinking, and effective communication are important soft skills for analyzing complex vocal data and presenting findings. These competencies enable Voice Analysts to deliver accurate insights, support voice technology development, and enhance user experiences by interpreting voice data effectively.

What are some typical challenges voice analysts face in their daily work?

Voice Analysts often encounter challenges such as handling large volumes of diverse voice data, distinguishing subtle variations in speech patterns, and ensuring data privacy and compliance with regulations. They may also need to troubleshoot technical issues with audio hardware or software and adapt analyses to multiple dialects or languages. Collaboration with cross-functional teams—including engineers, product managers, and UX designers—is common to interpret analysis results and provide actionable recommendations. Overcoming these challenges requires both technical expertise and strong problem-solving abilities, making continuous learning and adaptability key parts of the role.

What are the most commonly searched types of Voice Analyst jobs in Florida?

The most popular types of Voice Analyst jobs in Florida are:

What are popular job titles related to Voice Analyst jobs in Florida?

For Voice Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Voice Analyst jobs in Florida look for?

The top searched job categories for Voice Analyst jobs in Florida are:

Voice Analyst jobs near you
Infographic showing various Voice Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $55,915 per year, or $26.9 per hour.

Voice and Video Engineer

Govcio LLC

Doral, FL • On-site

$108K - $124K/yr

Other

Re-posted 10 days ago

GovCIO rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

109th of 224 rated it services

Job description

Overview:

GovCIO is currently hiring for a Voice and Video Engineer to support complex voice and video cmomunications for SOUTHCOM. This position will be located in Doral, FL and will be an onsite position.

Responsibilities:

Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. Day to day activities include, but are not limited to: 

  • Designs, implements, and maintains complex voice and video communication solutions, ensuring seamless and effective organizational communication.
  • Possesses in-depth knowledge of VoIP, video conferencing, unified communications platforms, and network infrastructure.
  • Provides technical leadership, develops communication strategies, and integrates voice and video solutions into the overall communications environment.
  • Designs and engineers scalable, reliable, and secure voice and video solutions to meet business requirements, and develops architectural diagrams and technical specifications.
  • Evaluates and recommends new technologies, leads implementation and deployment of new systems, and collaborates with other IT staff for seamless integration.
  • Monitors system performance, analyzes usage, implements security measures, and provides expert technical support.
  • Develops knowledge base articles, conducts root cause analysis for incidents, takes direction from the DoDIN Operations Lead, and provides guidance to subordinate team members.
Qualifications:

High School with 10+ years (or commensurate experience)

  • BA/BS in Computer Science, Information Technology, Business Administration with 8 years or experience; or 12 years of experience without a degree. 
  • 5 years of the total experience must be relevant voice and video engineering experience. 
  • Expertise in configuring and troubleshooting various voice and video equipment, including IP phones, video conferencing endpoints, gateways, and call control systems.
  • Strong understanding of network infrastructure, including LAN/WAN, QoS, and security protocols.
  • In-depth knowledge of voice and video communication technologies, protocols, and standards (e.g., VoIP, SIP, H.323, WebRTC). Extensive experience with VoIP systems, video conferencing platforms, and unified communications solutions
  • 8570 IASAE certification Level II


Required Skills and Experience

  • Clearance Required: TS/SCI


Preferred Skills and Experience:

  • Master’s degree in Computer Science, Telecommunications, or a related field.
  • Knowledge of emerging voice and video technologies (e.g., cloud-based solutions, AI-powered video analytics). Experience with network automation and orchestration for voice and video systems.
  • Cisco Certified Network Professional (CCNP), Collaboration Avaya Certified Expert (ACE), Unified Communications, Microsoft Certified Teams Administrator‒Associate.
  • Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.
  • Working knowledge of technologies such as Land Mobile Radio, Satcom, Cabling and site surveys, inside and outside Plant and Point to Point.
Posted Salary Range: USD $108,500.00 - USD $124,000.00 /Yr.

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