ZipRecruiter

Log In

1

Voice Analyst Jobs (NOW HIRING)

System One

Voice Analyst

Leesburg, VA · Remote

Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...

System One

Voice Analyst

Leesburg, VA · Remote

Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...

System One

Voice Analyst

Leesburg, VA · Remote

Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...

System One Holdings, LLC

Voice Analyst

Leesburg, VA · On-site

Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...

System One

Voice Analyst

Leesburg, VA · Remote

Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...

FirstLight

Carrier Voice Engineer

Brunswick, ME · On-site

$75K - $95K/yr

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...

FirstLight

Carrier Voice Engineer

Albany, NY · On-site

$75K - $95K/yr

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...

FirstLight

Carrier Voice Engineer

Victor, NY · On-site

$75K - $95K/yr

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...

FirstLight

Carrier Voice Engineer

Manchester, NH · On-site

$75K - $95K/yr

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...

FirstLight

Carrier Voice Engineer

Portsmouth, NH · On-site

$75K - $95K/yr

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...

asrcfh

Voice Technician

Washington, DC

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented ... Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy.

asrcfh

Voice Technician

Washington, DC · On-site

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented ... Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy.

Vantage Point

Senior Voice Engineer

Mitchell, SD · On-site +1

Perform deep-dive analysis and analysis of voice issues using traces (SIP ladders), and packet captures. * Support and maintain VoIP platforms, including IP PBXs, softswitches, and hosted voice ...

ASRC Federal Holding

Voice Technician

Washington, DC · On-site

Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy. * Ability to monitor the performance and health of voice network infrastructure, and resolve issues.

Hi-Tech Solutions

Network Voice Engineer

Richmond, VA · On-site

Have very good troubleshooting and analytical skills. * Report on Telephony Problems within ... Plan and test voice network software upgrades. * Plan and test disaster recovery and backup plans.

next page

Showing results 1-20

All JobsVoice Analyst Jobs

Voice Analyst information

See salary details

$16

$35

$66

How much do voice analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for voice analyst in the United States is $35.97, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $42.07 per hour, depending on experience, location, and employer.

What does a communications analyst do?

A communications analyst evaluates and improves an organization’s communication strategies, often analyzing data to assess message effectiveness and audience engagement. They may use tools like surveys, analytics software, and communication platforms to develop clear, targeted messaging and ensure consistent information flow. Strong analytical skills and understanding of communication channels are essential for this role.

How to become a Voice Analyst?

To become a Voice Analyst, individuals typically need a bachelor's degree in linguistics, speech pathology, or a related field. Developing skills in audio analysis, familiarity with voice analysis software, and understanding speech patterns are important, and some roles may require certification or specialized training in voice or audio analysis techniques.

What are the key skills and qualifications needed to thrive in the Voice Analyst position, and why are they important?

To thrive as a Voice Analyst, you typically need skills in acoustic analysis, speech signal processing, and data interpretation, often supported by a degree in linguistics, computer science, or a related field. Familiarity with specialized software like Praat, MATLAB, or speech recognition systems, as well as certifications in speech analytics or audio technology, are commonly required. Attention to detail, analytical thinking, and effective communication are important soft skills for analyzing complex vocal data and presenting findings. These competencies enable Voice Analysts to deliver accurate insights, support voice technology development, and enhance user experiences by interpreting voice data effectively.

What skills does a Voice Analyst need?

A Voice Analyst needs strong analytical skills to interpret voice data accurately and proficiency with speech analysis tools and software. Good communication skills and attention to detail are essential, along with a background in linguistics, audio engineering, or related fields. Familiarity with data privacy standards and the ability to work independently or as part of a team are also important.

What is a Voice Analyst job?

A Voice Analyst is responsible for monitoring, analyzing, and optimizing voice communication systems within an organization. They ensure the efficiency, quality, and security of voice networks, including VoIP and traditional telephony systems. Their duties may include troubleshooting call quality issues, configuring phone systems, and working with vendors to enhance performance. Voice Analysts often collaborate with IT and network teams to maintain seamless voice communications.

What are some typical challenges Voice Analysts face in their daily work?

Voice Analysts often encounter challenges such as handling large volumes of diverse voice data, distinguishing subtle variations in speech patterns, and ensuring data privacy and compliance with regulations. They may also need to troubleshoot technical issues with audio hardware or software and adapt analyses to multiple dialects or languages. Collaboration with cross-functional teams—including engineers, product managers, and UX designers—is common to interpret analysis results and provide actionable recommendations. Overcoming these challenges requires both technical expertise and strong problem-solving abilities, making continuous learning and adaptability key parts of the role.

What jobs can you do with your voice?

Voice analysts work in fields such as speech recognition, telecommunications, and audio analysis, where they evaluate and improve voice quality, clarity, and patterns. They often use specialized software and may require knowledge of linguistics, acoustics, or signal processing. These roles can involve remote work, flexible schedules, and certifications in relevant technical areas.
More about Voice Analyst jobs
What cities are hiring for Voice Analyst jobs? Cities with the most Voice Analyst job openings:
What are the most commonly searched types of Voice Analyst jobs? The most popular types of Voice Analyst jobs are:
What states have the most Voice Analyst jobs? States with the most job openings for Voice Analyst jobs include:
What job categories do people searching Voice Analyst jobs look for? The top searched job categories for Voice Analyst jobs are:
Voice Analyst jobs near you
Voice Analyst

Voice Analyst

System One

Leesburg, VA • Remote

Contractor

Posted 29 days ago

Job description

Job Title: Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid – onsite and remote

Responsibilities

  • Support day-to-day operations for cloud and on-premises voice services.
  • Provide Tier 2 support for voice systems and related integrations.
  • Act as facilitation point for the managed services provider for triage and escalations.
  • Coordinate with internal teams (cabling, network, security, endpoint, etc.) on infrastructure and service issues.
  • Generate operational and analytics reports.
  • Work closely with the help desk, end users, and managed services provider.
  • Evaluate new products and services.
  • Lead small projects and system upgrades.
  • Provide technical support for larger operational efforts and project implementations.
  • Develop operational and support documentation.
  • Conduct end-user training.
Requirements
  • 7+ years of telecommunications and networking experience (PSTN, VoIP, UCaaS, CCaaS, SIP, SBCs, QoS, cloud).
  • Hands-on experience with Cisco Call Manager and Microsoft Teams Phone.
  • Experience with Five9 or similar CCaaS platforms (preferred).
  • Experience supporting federal, state, or local government environments (preferred).

Apply