ZipRecruiter

Log In

1

Voice Analyst Jobs (NOW HIRING)

System One Holdings, LLC

Voice Analyst

Leesburg, VA · On-site

Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...

System One Holdings, LLC

Voice Analyst

Arlington, VA · On-site

$45 - $48/hr

Voice Analyst Location: Arlington, VA, United States Type: Contract Contractor Work Model: Hybrid - onsite and remote Responsibilities * Provide Tier 2 operational support, including triage ...

asrcfh

Voice Technician

Washington, DC

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented ... Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy.

asrcfh

Voice Technician

Washington, DC

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented ... Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy.

Vantage Point

Senior Voice Engineer

Mitchell, SD · On-site +1

Perform deep-dive analysis and analysis of voice issues using traces (SIP ladders), and packet captures. * Support and maintain VoIP platforms, including IP PBXs, softswitches, and hosted voice ...

Ahold Delhaize USA

Senior Voice Engineer

Quincy, MA · On-site

Analytical, multi-tasking, and problem-solving skills with a genuine interest in ensuring the best end-user experience. Preferred Qualifications: * Experience with cloud voice/UCaaS platforms. * IT ...

ASRC Federal Holding

Voice Technician

Washington, DC · On-site

Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy. * Ability to monitor the performance and health of voice network infrastructure, and resolve issues.

Hi-Tech Solutions

Network Voice Engineer

Richmond, VA · On-site

Have very good troubleshooting and analytical skills. * Report on Telephony Problems within ... Plan and test voice network software upgrades. * Plan and test disaster recovery and backup plans.

C3EL

Enterprise Voice Engineer III

Pahoa, HI · On-site

Enterprise Voice Engineer III Security Clearance: Secret Location : Pearl Harbor, HI (Due to the ... Analyze and configure Cisco or Juniper routing and switching devices. Support distributed firewall ...

C3EL

Enterprise Voice Engineer III Security Clearance: Secret Location : Pearl Harbor, HI (Due to the ... Analyze and configure Cisco or Juniper routing and switching devices. * Support distributed ...

next page

Showing results 1-20

People also search for

All JobsVoice Analyst Jobs

Voice Analyst information

See salary details

$16

$35

$66

How much do voice analyst jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for voice analyst in the United States is $35.97, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $42.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Voice Analyst position, and why are they important?

To thrive as a Voice Analyst, you typically need skills in acoustic analysis, speech signal processing, and data interpretation, often supported by a degree in linguistics, computer science, or a related field. Familiarity with specialized software like Praat, MATLAB, or speech recognition systems, as well as certifications in speech analytics or audio technology, are commonly required. Attention to detail, analytical thinking, and effective communication are important soft skills for analyzing complex vocal data and presenting findings. These competencies enable Voice Analysts to deliver accurate insights, support voice technology development, and enhance user experiences by interpreting voice data effectively.

What is a Voice Analyst job?

A Voice Analyst is responsible for monitoring, analyzing, and optimizing voice communication systems within an organization. They ensure the efficiency, quality, and security of voice networks, including VoIP and traditional telephony systems. Their duties may include troubleshooting call quality issues, configuring phone systems, and working with vendors to enhance performance. Voice Analysts often collaborate with IT and network teams to maintain seamless voice communications.

What are some typical challenges Voice Analysts face in their daily work?

Voice Analysts often encounter challenges such as handling large volumes of diverse voice data, distinguishing subtle variations in speech patterns, and ensuring data privacy and compliance with regulations. They may also need to troubleshoot technical issues with audio hardware or software and adapt analyses to multiple dialects or languages. Collaboration with cross-functional teams—including engineers, product managers, and UX designers—is common to interpret analysis results and provide actionable recommendations. Overcoming these challenges requires both technical expertise and strong problem-solving abilities, making continuous learning and adaptability key parts of the role.

More about Voice Analyst jobs
What cities are hiring for Voice Analyst jobs? Cities with the most Voice Analyst job openings:
What are the most commonly searched types of Voice Analyst jobs? The most popular types of Voice Analyst jobs are:
What states have the most Voice Analyst jobs? States with the most job openings for Voice Analyst jobs include:
What job categories do people searching Voice Analyst jobs look for? The top searched job categories for Voice Analyst jobs are:
Voice Analyst jobs near you
Infographic showing various Voice Analyst job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $74,823 per year, or $36 per hour.
Voice Analyst

Voice Analyst

System One Holdings, LLC

Leesburg, VA • On-site

Full-time

Posted 20 days ago

Job description

Job Title: Voice Analyst
Location: Arlington, VA
Type: Contract
Compensation:
Contractor Work Model: Hybrid - onsite and remote
Responsibilities
  • Support day-to-day operations for cloud and on-premises voice services.
  • Provide Tier 2 support for voice systems and related integrations.
  • Act as facilitation point for the managed services provider for triage and escalations.
  • Coordinate with internal teams (cabling, network, security, endpoint, etc.) on infrastructure and service issues.
  • Generate operational and analytics reports.
  • Work closely with the help desk, end users, and managed services provider.
  • Evaluate new products and services.
  • Lead small projects and system upgrades.
  • Provide technical support for larger operational efforts and project implementations.
  • Develop operational and support documentation.
  • Conduct end-user training.
Requirements
  • 7+ years of telecommunications and networking experience (PSTN, VoIP, UCaaS, CCaaS, SIP, SBCs, QoS, cloud).
  • Hands-on experience with Cisco Call Manager and Microsoft Teams Phone.
  • Experience with Five9 or similar CCaaS platforms (preferred).
  • Experience supporting federal, state, or local government environments (preferred).

Apply