Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Quick apply
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Quick apply
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Quick apply
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Quick apply
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Tier II Network Voice Telecom Analyst Job Type: Full-Time Function: Network / Voice / Telecom Operations Position Summary Provide Tier II support for enterprise Cisco voice, telecommunications, and ...
Tier II Network Voice Telecom Analyst Job Type: Full-Time Function: Network / Voice / Telecom Operations Position Summary Provide Tier II support for enterprise Cisco voice, telecommunications, and ...
... Voice technologies. * Experience supporting geographically distributed enterprise environments. * Strong analytical, troubleshooting, communication, and customer service skills. * Ability to manage ...
... Voice technologies. * Experience supporting geographically distributed enterprise environments. * Strong analytical, troubleshooting, communication, and customer service skills. * Ability to manage ...
Responsibilities : • Collecting voice samples from users to create and store their unique voiceprint or voice profile • Design, build, and maintain systems that analyze and verify identities ...
Responsibilities : • Collecting voice samples from users to create and store their unique voiceprint or voice profile • Design, build, and maintain systems that analyze and verify identities ...
Communication Analyst
$80K - $104K/yr
Lexington KY Duration: 6+ months (Contract to Hire) The Unified Communications Voice Analyst will be part of the Global Telecommunications team at Aramark. This will be a customer focused position ...
Communication Analyst
$80K - $104K/yr
Lexington KY Duration: 6+ months (Contract to Hire) The Unified Communications Voice Analyst will be part of the Global Telecommunications team at Aramark. This will be a customer focused position ...
Job Role 1: Voice AI Quality Analyst Job Summary EchoMind is seeking a Voice AI Quality Analyst to evaluate, test, and improve speech recognition and recitation accuracy across our AI-driven voice ...
Job Role 1: Voice AI Quality Analyst Job Summary EchoMind is seeking a Voice AI Quality Analyst to evaluate, test, and improve speech recognition and recitation accuracy across our AI-driven voice ...
Perform Root Cause Analysis (RCA) and implement permanent solutions. Lead voice migrations, upgrades, and transformation initiatives. Support major production incidents and customer escalations.
Perform Root Cause Analysis (RCA) and implement permanent solutions. Lead voice migrations, upgrades, and transformation initiatives. Support major production incidents and customer escalations.
Voice Engineer
Woodland Hills, CA · On-site
ShiftCode Analytics, Inc. is a company focused on providing ongoing support for Unified Communications environments. The Voice Engineer role primarily involves managing and resolving service tickets ...
Voice Engineer
Woodland Hills, CA · On-site
ShiftCode Analytics, Inc. is a company focused on providing ongoing support for Unified Communications environments. The Voice Engineer role primarily involves managing and resolving service tickets ...
Carrier Voice Engineer
Albany, NY · On-site
$75 - $95/hr
Protect voice infrastructure against SIP-based attacks, toll fraud, robocalling abuse, traffic ... Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ...
Carrier Voice Engineer
Albany, NY · On-site
$75 - $95/hr
Protect voice infrastructure against SIP-based attacks, toll fraud, robocalling abuse, traffic ... Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ...
Carrier Voice Engineer
Victor, NY · On-site
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Carrier Voice Engineer
Victor, NY · On-site
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Carrier Voice Engineer
Albany, NY · On-site
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Carrier Voice Engineer
Albany, NY · On-site
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Carrier Voice Engineer
Brunswick, ME · On-site
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Carrier Voice Engineer
Brunswick, ME · On-site
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Carrier Voice Engineer
Portsmouth, NH · On-site
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Carrier Voice Engineer
Portsmouth, NH · On-site
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Carrier Voice Engineer
Manchester, NH · On-site
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Carrier Voice Engineer
Manchester, NH · On-site
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Voice Technician
Washington, DC · On-site
ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented ... Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy.
Voice Technician
Washington, DC · On-site
ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented ... Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy.
Voice Engineer
Salisbury, NC · On-site
$125 - $188/hr
Analytical, multi-tasking, and problem-solving skills with a genuine interest in ensuring the best end-user experience. Preferred Qualifications * Experience with cloud voice/UCaaS platforms. * IT ...
Voice Engineer
Salisbury, NC · On-site
$125 - $188/hr
Analytical, multi-tasking, and problem-solving skills with a genuine interest in ensuring the best end-user experience. Preferred Qualifications * Experience with cloud voice/UCaaS platforms. * IT ...
Voice Engineer
Salisbury, NC · On-site
Analytical, multi-tasking, and problem-solving skills with a genuine interest in ensuring the best end-user experience. Preferred Qualifications: * Experience with cloud voice/UCaaS platforms. * IT ...
Voice Engineer
Salisbury, NC · On-site
Analytical, multi-tasking, and problem-solving skills with a genuine interest in ensuring the best end-user experience. Preferred Qualifications: * Experience with cloud voice/UCaaS platforms. * IT ...
Voice Analyst information
See salary details
$16.11 - $20.72
11% of jobs
$24.87 is the 25th percentile. Wages below this are outliers.
$20.72 - $25.33
16% of jobs
$25.33 - $29.94
17% of jobs
The median wage is $31.48 / hr.
$29.94 - $34.55
19% of jobs
$34.55 - $39.16
12% of jobs
$39.42 is the 75th percentile. Wages above this are outliers.
$39.16 - $43.77
10% of jobs
$43.77 - $48.38
3% of jobs
$48.38 - $52.99
4% of jobs
$52.99 - $57.60
4% of jobs
$57.60 - $62.22
2% of jobs
$62.22 - $66.83
2% of jobs
$16
$35
$66
How much do voice analyst jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for voice analyst in the United States is $35.97, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $42.07 per hour, depending on experience, location, and employer.
What is a voice analyst?
A Voice Analyst is responsible for monitoring, analyzing, and optimizing voice communication systems within an organization. They ensure the efficiency, quality, and security of voice networks, including VoIP and traditional telephony systems. Their duties may include troubleshooting call quality issues, configuring phone systems, and working with vendors to enhance performance. Voice Analysts often collaborate with IT and network teams to maintain seamless voice communications.
What are the key skills and qualifications needed to thrive as a voice analyst?
To thrive as a Voice Analyst, you typically need skills in acoustic analysis, speech signal processing, and data interpretation, often supported by a degree in linguistics, computer science, or a related field. Familiarity with specialized software like Praat, MATLAB, or speech recognition systems, as well as certifications in speech analytics or audio technology, are commonly required. Attention to detail, analytical thinking, and effective communication are important soft skills for analyzing complex vocal data and presenting findings. These competencies enable Voice Analysts to deliver accurate insights, support voice technology development, and enhance user experiences by interpreting voice data effectively.
What are some typical challenges voice analysts face in their daily work?
Voice Analysts often encounter challenges such as handling large volumes of diverse voice data, distinguishing subtle variations in speech patterns, and ensuring data privacy and compliance with regulations. They may also need to troubleshoot technical issues with audio hardware or software and adapt analyses to multiple dialects or languages. Collaboration with cross-functional teams—including engineers, product managers, and UX designers—is common to interpret analysis results and provide actionable recommendations. Overcoming these challenges requires both technical expertise and strong problem-solving abilities, making continuous learning and adaptability key parts of the role.
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Cities with the most Voice Analyst job openings:
What are the most commonly searched types of Voice Analyst jobs?
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Who are the top companies hiring for Voice Analyst jobs?
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Job description
Job Title: Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid – onsite and remote
Responsibilities
- Support day-to-day operations for cloud and on-premises voice services.
- Provide Tier 2 support for voice systems and related integrations.
- Act as facilitation point for the managed services provider for triage and escalations.
- Coordinate with internal teams (cabling, network, security, endpoint, etc.) on infrastructure and service issues.
- Generate operational and analytics reports.
- Work closely with the help desk, end users, and managed services provider.
- Evaluate new products and services.
- Lead small projects and system upgrades.
- Provide technical support for larger operational efforts and project implementations.
- Develop operational and support documentation.
- Conduct end-user training.
- 7+ years of telecommunications and networking experience (PSTN, VoIP, UCaaS, CCaaS, SIP, SBCs, QoS, cloud).
- Hands-on experience with Cisco Call Manager and Microsoft Teams Phone.
- Experience with Five9 or similar CCaaS platforms (preferred).
- Experience supporting federal, state, or local government environments (preferred).
About System One
Sourced by ZipRecruiter
System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.
Industry
Business consulting services and recruiting and staffing services
Company size
5,001 - 10,000 Employees
Headquarters location
Pittsburgh, PA, US