Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Quick apply
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Quick apply
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Quick apply
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Quick apply
Voice Analyst
Leesburg, VA · Remote
Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on-premises voice ...
Tier II Network Voice Telecom Analyst Job Type: Full-Time Function: Network / Voice / Telecom Operations Position Summary Provide Tier II support for enterprise Cisco voice, telecommunications, and ...
Tier II Network Voice Telecom Analyst Job Type: Full-Time Function: Network / Voice / Telecom Operations Position Summary Provide Tier II support for enterprise Cisco voice, telecommunications, and ...
... Voice technologies. * Experience supporting geographically distributed enterprise environments. * Strong analytical, troubleshooting, communication, and customer service skills. * Ability to manage ...
New
... Voice technologies. * Experience supporting geographically distributed enterprise environments. * Strong analytical, troubleshooting, communication, and customer service skills. * Ability to manage ...
New
Voice (Verba) Engineer
Irving, TX · On-site
Knowledge of AI-driven voice analytics, automation, and cloud-based voice solutions. * Experience working within financial services or other highly regulated industries. * Familiarity with DevOps ...
New
Voice (Verba) Engineer
Irving, TX · On-site
Knowledge of AI-driven voice analytics, automation, and cloud-based voice solutions. * Experience working within financial services or other highly regulated industries. * Familiarity with DevOps ...
New
Communication Analyst
$80K - $104K/yr
Lexington KY Duration: 6+ months (Contract to Hire) The Unified Communications Voice Analyst will be part of the Global Telecommunications team at Aramark. This will be a customer focused position ...
Communication Analyst
$80K - $104K/yr
Lexington KY Duration: 6+ months (Contract to Hire) The Unified Communications Voice Analyst will be part of the Global Telecommunications team at Aramark. This will be a customer focused position ...
Perform Root Cause Analysis (RCA) and implement permanent solutions. Lead voice migrations, upgrades, and transformation initiatives. Support major production incidents and customer escalations.
New
Perform Root Cause Analysis (RCA) and implement permanent solutions. Lead voice migrations, upgrades, and transformation initiatives. Support major production incidents and customer escalations.
New
Job Role 1: Voice AI Quality Analyst Job Summary EchoMind is seeking a Voice AI Quality Analyst to evaluate, test, and improve speech recognition and recitation accuracy across our AI-driven voice ...
Job Role 1: Voice AI Quality Analyst Job Summary EchoMind is seeking a Voice AI Quality Analyst to evaluate, test, and improve speech recognition and recitation accuracy across our AI-driven voice ...
Voice Engineer
Irving, TX · On-site
Senior Voice Engineer (13503) Location: Irving, TX Duration: Contract Job Summary: 7-Eleven is ... Analyze, troubleshoot, and resolve issues related to Microsoft Teams Phone, Direct Routing ...
New
Voice Engineer
Irving, TX · On-site
Senior Voice Engineer (13503) Location: Irving, TX Duration: Contract Job Summary: 7-Eleven is ... Analyze, troubleshoot, and resolve issues related to Microsoft Teams Phone, Direct Routing ...
New
Carrier Voice Engineer
Brunswick, ME · On-site
$75K - $95K/yr
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Quick apply
Carrier Voice Engineer
Brunswick, ME · On-site
$75K - $95K/yr
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Carrier Voice Engineer
Victor, NY · On-site
$75K - $95K/yr
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Quick apply
Carrier Voice Engineer
Victor, NY · On-site
$75K - $95K/yr
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Carrier Voice Engineer
Albany, NY · On-site
$75K - $95K/yr
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Quick apply
Carrier Voice Engineer
Albany, NY · On-site
$75K - $95K/yr
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Carrier Voice Engineer
Manchester, NH · On-site
$75K - $95K/yr
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Quick apply
Carrier Voice Engineer
Manchester, NH · On-site
$75K - $95K/yr
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Carrier Voice Engineer
Portsmouth, NH · On-site
$75K - $95K/yr
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Quick apply
Carrier Voice Engineer
Portsmouth, NH · On-site
$75K - $95K/yr
Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks ...
Senior Voice Engineer
Vancouver, WA · On-site
Perform root cause analysis (RCA) and implement permanent fixes. * Lead voice migrations, upgrades, and transformation projects. * Support major incidents and customer escalation calls. * Collaborate ...
Senior Voice Engineer
Vancouver, WA · On-site
Perform root cause analysis (RCA) and implement permanent fixes. * Lead voice migrations, upgrades, and transformation projects. * Support major incidents and customer escalation calls. * Collaborate ...
Voice Technician
Washington, DC · On-site
ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented ... Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy.
Voice Technician
Washington, DC · On-site
ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented ... Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy.
Analytical, multi-tasking, and problem-solving skills with a genuine interest in ensuring the best end-user experience. Preferred Qualifications: * Experience with cloud voice/UCaaS platforms. * IT ...
New
Analytical, multi-tasking, and problem-solving skills with a genuine interest in ensuring the best end-user experience. Preferred Qualifications: * Experience with cloud voice/UCaaS platforms. * IT ...
New
Voice Technician
Washington, DC · On-site
ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented ... Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy.
Voice Technician
Washington, DC · On-site
ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented ... Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy.
Voice Analyst information
See salary details
$16.11 - $20.72
11% of jobs
$24.87 is the 25th percentile. Wages below this are outliers.
$20.72 - $25.33
16% of jobs
$25.33 - $29.94
17% of jobs
The median wage is $31.48 / hr.
$29.94 - $34.55
19% of jobs
$34.55 - $39.16
12% of jobs
$39.42 is the 75th percentile. Wages above this are outliers.
$39.16 - $43.77
10% of jobs
$43.77 - $48.38
3% of jobs
$48.38 - $52.99
4% of jobs
$52.99 - $57.60
4% of jobs
$57.60 - $62.22
2% of jobs
$62.22 - $66.83
2% of jobs
$16
$35
$66
How much do voice analyst jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for voice analyst in the United States is $35.97, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $42.07 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a voice analyst?
To thrive as a Voice Analyst, you typically need skills in acoustic analysis, speech signal processing, and data interpretation, often supported by a degree in linguistics, computer science, or a related field. Familiarity with specialized software like Praat, MATLAB, or speech recognition systems, as well as certifications in speech analytics or audio technology, are commonly required. Attention to detail, analytical thinking, and effective communication are important soft skills for analyzing complex vocal data and presenting findings. These competencies enable Voice Analysts to deliver accurate insights, support voice technology development, and enhance user experiences by interpreting voice data effectively.
What is a voice analyst?
A Voice Analyst is responsible for monitoring, analyzing, and optimizing voice communication systems within an organization. They ensure the efficiency, quality, and security of voice networks, including VoIP and traditional telephony systems. Their duties may include troubleshooting call quality issues, configuring phone systems, and working with vendors to enhance performance. Voice Analysts often collaborate with IT and network teams to maintain seamless voice communications.
What are some typical challenges voice analysts face in their daily work?
Voice Analysts often encounter challenges such as handling large volumes of diverse voice data, distinguishing subtle variations in speech patterns, and ensuring data privacy and compliance with regulations. They may also need to troubleshoot technical issues with audio hardware or software and adapt analyses to multiple dialects or languages. Collaboration with cross-functional teams—including engineers, product managers, and UX designers—is common to interpret analysis results and provide actionable recommendations. Overcoming these challenges requires both technical expertise and strong problem-solving abilities, making continuous learning and adaptability key parts of the role.
More about Voice Analyst jobs
What cities are hiring for Voice Analyst jobs? Cities with the most Voice Analyst job openings:
What are the most commonly searched types of Voice Analyst jobs? The most popular types of Voice Analyst jobs are:
What states have the most Voice Analyst jobs? States with the most job openings for Voice Analyst jobs include:
What job categories do people searching Voice Analyst jobs look for? The top searched job categories for Voice Analyst jobs are:
Job description
Job Title: Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid – onsite and remote
Responsibilities
- Support day-to-day operations for cloud and on-premises voice services.
- Provide Tier 2 support for voice systems and related integrations.
- Act as facilitation point for the managed services provider for triage and escalations.
- Coordinate with internal teams (cabling, network, security, endpoint, etc.) on infrastructure and service issues.
- Generate operational and analytics reports.
- Work closely with the help desk, end users, and managed services provider.
- Evaluate new products and services.
- Lead small projects and system upgrades.
- Provide technical support for larger operational efforts and project implementations.
- Develop operational and support documentation.
- Conduct end-user training.
- 7+ years of telecommunications and networking experience (PSTN, VoIP, UCaaS, CCaaS, SIP, SBCs, QoS, cloud).
- Hands-on experience with Cisco Call Manager and Microsoft Teams Phone.
- Experience with Five9 or similar CCaaS platforms (preferred).
- Experience supporting federal, state, or local government environments (preferred).