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Entry Level Voice Analyst Jobs (NOW HIRING)

TOGA Technology

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Entry Level Technical Support Analyst

Naperville, IL · On-site

$16 - $18/hr

Position Summary TOGA Technology is looking for a Technical Support Analyst to support our retail ... We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice ...

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Remote Data Entry Assistant / Entry Level

$17.25 - $22.75/hr

Basic analytical and problem-solving skills. * Adaptability and a willingness to learn new tools ... Join a team that celebrates uniqueness and fosters an environment where everyone's voice is heard.

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Entry Level Voice Analyst information

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How much do entry level voice analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level voice analyst in the United States is $38.63, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $48.32 per hour, depending on experience, location, and employer.

What does an entry level voice analyst do?

An Entry Level Voice Analyst is responsible for monitoring, analyzing, and improving voice communication systems within an organization. They typically work with technologies like VoIP (Voice over Internet Protocol), troubleshoot call quality issues, and help ensure stable and efficient voice network operations. Their duties may include running diagnostics, maintaining call logs, and assisting with the configuration of voice communication hardware and software. This role is ideal for those starting a career in telecommunications or IT and provides a foundation for more advanced network or voice analyst positions.

What is the difference between Entry Level Voice Analyst vs Entry Level Speech Analyst?

AspectEntry Level Voice AnalystEntry Level Speech Analyst
Required CredentialsTypically a bachelor's degree in communications, linguistics, or related fieldSimilar educational background, often with additional focus on linguistics or speech sciences
Work EnvironmentCall centers, customer service, telecommunication companiesResearch labs, tech companies, government agencies
Employer & Industry UsageTelecom, customer support, voice recognition techSpeech recognition, language processing, AI development
Common Search & ComparisonYesYes

The main difference between an Entry Level Voice Analyst and an Entry Level Speech Analyst lies in their work focus and industry application. Voice Analysts primarily evaluate voice quality and performance in telecommunication settings, while Speech Analysts focus on analyzing speech patterns for research or AI development. Both roles require similar educational backgrounds and are found in related industries, but their specific tasks and environments differ.

What are the key skills and qualifications needed to thrive as an entry level voice analyst, and why are they important?

To thrive as an Entry Level Voice Analyst, you generally need a basic understanding of voice technologies, analytical skills, and a relevant degree in computer science, telecommunications, or a related field. Familiarity with call center systems, speech analytics software, and tools like SQL or Excel is typically expected. Strong attention to detail, effective communication, and problem-solving abilities help you stand out in this role. These skills are crucial for accurately analyzing voice data, identifying patterns, and providing actionable insights to improve customer experience and operational efficiency.

How to become an entry level voice analyst?

To become an entry-level voice analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in fields like linguistics, communications, or related areas. Developing skills in speech analysis tools, understanding of phonetics, and strong communication abilities are important, and some positions may require familiarity with call center software or transcription tools. Entry-level roles often provide on-the-job training to build expertise in voice data evaluation and analysis.

What are some common challenges faced by entry level voice analysts, and how can they overcome them?

Entry Level Voice Analysts often encounter challenges such as adapting to new voice recognition technologies, managing large volumes of audio data, and ensuring high accuracy in transcription or analysis. To overcome these, it's helpful to stay updated on industry-standard tools and participate in ongoing training provided by employers. Collaborating closely with more experienced analysts and regularly seeking feedback can also accelerate learning and help build confidence in handling complex tasks.
What are the most commonly searched types of Voice Analyst jobs? The most popular types of Voice Analyst jobs are:
Entry Level Voice Analyst jobs near you
Infographic showing various Entry Level Voice Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $80,350 per year, or $38.6 per hour.

Entry Level - After Hours Analyst

Voxai Solutions, Inc.

Coppell, TX • On-site

$20 - $24/hr

Full-time, Other

Re-posted 11 days ago

Job description

Description:

About Voxai

At Voxai, our Managed Services team partners with large enterprise organizations and government entities to deliver comprehensive managed services for cutting edge Contact Center solutions. As an Analyst, you will play a critical role by directly engaging with customers to support and evolve their customer experience (CX) strategies.


In this role, you’ll leverage industry-leading application data analytics, select cloud platforms, and AI-powered insights to help deliver customer experiences that set the standard across the industry. Voxai is a trusted Genesys and AWS Connect partner, offering a full spectrum of services that include AI cloud application solutions, web service integrations, and database integrations.

Join Voxai and contribute to the success of a fast-growing organization while building a long-term professional home. You’ll benefit from hands-on training, meaningful customer engagement, and opportunities to apply and expand your skills across a broad range of IT disciplines.


About You!

As the right candidate for this Entry Level position; should be innovative and eager to absorb new concepts and technologies. Motivated to accept additional responsibilities while developing your technical skills.


Job Description

Provide monitoring and support of customer applications and cloud environments on a 24 x 7 x 365 basis. Participate in applying AI solutions, automating existing processes, delivering net new enhancements for Customer specific needs/requests, and overseeing management and performance of our Customers' Applications. All assignments are in support and focused on delivering high system availability, reliability and real time data/health monitoring. Facilitate and manage scheduled changes or events and facilitate Customer communication. Interface directly with Customers; to include performing basic health validations of systems, coordinating communications between technical teams, following defined processes for problem classification, triaging and management of the appropriate internal and external parties for the sake of remediation, when required.

Requirements:Requirements
  • General networking concepts
  • Windows Server fundamentals
  • General application troubleshooting
  • Strong Verbal communication skills with Excellent writing skills
  • Security background check and Drug test required
  • Ability to work variable shifts
  • Interest and aptitude in growing technically
  • Highly motivated

Not Required – Bonus Points

  • Cloud or contact center concepts
  • Networking / Voice - LDAP, AD, SSL Certificates, TCP/IP, DHCP, VLAN, SIP, UDP, QoS, VoIP, VLAN
  • Contact center concepts or technology
  • Associate’s degree and/or Technical Certifications
  • Genesys Cloud CX fundamentals
  • AWS Connect fundamentals
  • KPI frameworks & CX improvement methodologies
  • Data storytelling and visualization (Excel/Power BI)
  • AI-assisted analytics for speech, routing, and forecasting
  • Consulting communication and client-facing delivery

What you will Learn:

  • Genesys Cloud CX fundamentals
  • Analytics concepts
  • AI concepts
  • Speech recognition concepts
  • Bot integration concepts
  • Client communication and client-facing delivery
  • Customer satisfaction concepts
  • Change and validation processes
  • Contact center and support engagement concepts

Job Types: Full-time, Contract

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Work Location: In person


Schedule:

  • Evening shift
  • Night shift
  • Weekends when scheduled

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