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Voice Analyst Jobs in Texas (NOW HIRING)

Kinder Morgan

Senior IT Voice Engineer

Houston, TX · On-site

Analyze and resolve complex call quality and signaling issues Network & Infrastructure Engineering * Ensure enterprise network readiness for Teams Voice, including QoS, bandwidth planning, and ...

TradeSTAR

Voice & Data Technician

Austin, TX · On-site

$20 - $35/hr

Voice & Data Technician Location: Austin, TX 78704 Pay Rate: $20 $35/hr TradeSTAR is hiring ... Experience with Fluke testers, cable analyzers, fusion splicers, or OTDR equipment is a plus.

TradeSTAR

Voice & Data Technician

Hutto, TX · On-site

$20 - $35/hr

Voice & Data Technician Location: Hutto, TX 78634 Pay Rate: $20 $35/hr TradeSTAR is hiring ... Experience with Fluke testers, cable analyzers, fusion splicers, or OTDR equipment is a plus.

Vistra Corp

Lead Analyst, BI & Analytics

Irving, TX · On-site

... HANA, Voice Analytics desirable Experience in creating visual dashboards using tools like Tableau Strong problem solving and analytical skills Experience in a customer-focused role Excellent ...

TXU Energy

Lead Analyst, BI & Analytics

Irving, TX · On-site

... HANA, Voice Analytics desirable Experience in creating visual dashboards using tools like Tableau Strong problem solving and analytical skills Experience in a customer-focused role Excellent ...

Vistra Energy

Lead Analyst, BI & Analytics

Irving, TX · On-site

... HANA, Voice Analytics desirable Experience in creating visual dashboards using tools like Tableau Strong problem solving and analytical skills Experience in a customer-focused role Excellent ...

Vst

Lead Analyst, BI & Analytics

Irving, TX

... HANA, Voice Analytics desirable Experience in creating visual dashboards using tools like Tableau Strong problem solving and analytical skills Experience in a customer-focused role Excellent ...

Vistra Corp.

Lead Analyst, BI & Analytics

Irving, TX · On-site

... Voice Analytics desirable • Experience in creating visual dashboards using tools like Tableau • Strong problem solving and analytical skills • Experience in a customer-focused role • ...

YO AI Labs

English Voice Coach - Remote

Austin, TX · Remote

$50 - $60/hr

English Voice Coach Job Type: Contract Location: Remote Job Summary We are seeking native English ... Excellent listening and analytical skills. * Strong attention to detail. * Excellent written ...

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How much do voice analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for voice analyst in Texas is $33.51, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $39.18 per hour, depending on experience, location, and employer.

What is a voice analyst?

A Voice Analyst is responsible for monitoring, analyzing, and optimizing voice communication systems within an organization. They ensure the efficiency, quality, and security of voice networks, including VoIP and traditional telephony systems. Their duties may include troubleshooting call quality issues, configuring phone systems, and working with vendors to enhance performance. Voice Analysts often collaborate with IT and network teams to maintain seamless voice communications.

What are the key skills and qualifications needed to thrive as a voice analyst?

To thrive as a Voice Analyst, you typically need skills in acoustic analysis, speech signal processing, and data interpretation, often supported by a degree in linguistics, computer science, or a related field. Familiarity with specialized software like Praat, MATLAB, or speech recognition systems, as well as certifications in speech analytics or audio technology, are commonly required. Attention to detail, analytical thinking, and effective communication are important soft skills for analyzing complex vocal data and presenting findings. These competencies enable Voice Analysts to deliver accurate insights, support voice technology development, and enhance user experiences by interpreting voice data effectively.

What are some typical challenges voice analysts face in their daily work?

Voice Analysts often encounter challenges such as handling large volumes of diverse voice data, distinguishing subtle variations in speech patterns, and ensuring data privacy and compliance with regulations. They may also need to troubleshoot technical issues with audio hardware or software and adapt analyses to multiple dialects or languages. Collaboration with cross-functional teams—including engineers, product managers, and UX designers—is common to interpret analysis results and provide actionable recommendations. Overcoming these challenges requires both technical expertise and strong problem-solving abilities, making continuous learning and adaptability key parts of the role.

What are the most commonly searched types of Voice Analyst jobs in Texas?

The most popular types of Voice Analyst jobs in Texas are:

What are popular job titles related to Voice Analyst jobs in Texas?

For Voice Analyst jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Voice Analyst jobs in Texas look for?

The top searched job categories for Voice Analyst jobs in Texas are:

Voice Analyst jobs near you
Infographic showing various Voice Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $69,709 per year, or $33.5 per hour.

Senior IT Voice Engineer

Kinder Morgan

Houston, TX • On-site

Full-time

Re-posted 24 days ago

Kinder Morgan rating

8.6

Company rating: 8.6 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

11th of 53 rated energy and utility

Job description

What We Are Looking For
We are seeking a Senior IT Voice Engineer for our enterprise voice and network environment. This role will contribute as a team member for both Cisco CUCM and Microsoft Teams Voice, playing a critical role in our active migration from Cisco to Microsoft Teams Voice.
The ideal candidate has deep hands-on experience, strong architectural skills, and a proven ability to lead complex voice migrations while maintaining operational stability.
What You Will Do
Responsibilities
Voice Architecture
  • Support the migration from Cisco CUCM to Microsoft Teams Voice.
  • Design voice architecture, including Direct Routing, Calling Plans, and hybrid scenarios
  • Provide expert-level support for Microsoft Teams Voice, Cisco CUCM, Unity Connection, CCX, gateways, and SIP integrations during transition
  • Configure, manage, and optimize Session Border Controllers (SBCs)
  • Develop and maintain dial plans, call routing, normalization rules, and number porting strategies
  • Analyze and resolve complex call quality and signaling issues

Network & Infrastructure Engineering
  • Ensure enterprise network readiness for Teams Voice, including QoS, bandwidth planning, and latency optimization
  • Support enterprise LAN/WAN environments with a focus on voice quality and QoS
  • Configure and troubleshoot VLANs, QoS, routing, and switching
  • Collaborate with network and security teams to ensure voice traffic reliability and security
  • Monitor system performance and proactively address issues

Operations
  • Work closely with vendors, carriers, and Microsoft/Cisco support
  • Establish operational standards, monitoring, and documentation
  • Develop continuous improvement initiatives for voice and collaboration services

Required Qualifications
  • Strong hands-on experience with Microsoft Teams Voice, preferably Direct Routing
  • Extensive experience supporting Cisco CUCM in large enterprise environments
  • Deep understanding of SIP, VoIP, RTP, TLS, and telephony signaling
  • Proven experience leading or architecting voice migration projects
  • Strong networking fundamentals (QoS, VLANs, routing, switching)
  • Advanced troubleshooting skills across voice and network layers

Preferred Qualifications
  • Direct experience leading Cisco CUCM to Microsoft Teams Voice migrations
  • Experience with global or multi-site voice deployments

Soft Skills & Leadership Attributes
  • Strong technical leadership and decision-making skills
  • Excellent written and verbal communication
  • Ability to influence architecture and standards
  • Comfortable working in complex, high-visibility initiatives
  • Self-directed with strong ownership mentality

Why Join Kinder Morgan
Kinder Morgan is a large energy infrastructure company operating in North America. Access to reliable, affordable energy is a critical component for improving lives around the world. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve.
Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law.
For more information about Kinder Morgan, our culture, opportunities available, and to join our Talent Community, please visit our careers site at www.kindermorgan.com.

What Kinder Morgan employees say

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About Kinder Morgan

Sourced by ZipRecruiter

Kinder Morgan is moving the fuels of today for the energy of the future. From the natural gas that heats your home to the gasoline that fuels your vehicle, our pipeline and terminal assets provide the necessary infrastructure to meet today's growing global energy demand and play a key role in the low-carbon energy transition of the future.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1997

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