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Voice Analyst Jobs in Texas (NOW HIRING)

PB consulting

Design, implement, and optimize Microsoft Teams Voice and Unified Communications solutions ... Strong troubleshooting, analytical, and problem-solving skills. * Excellent communication and ...

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$62

How much do voice analyst jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for voice analyst in Texas is $33.51, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $39.18 per hour, depending on experience, location, and employer.

What is a voice analyst?

A Voice Analyst is responsible for monitoring, analyzing, and optimizing voice communication systems within an organization. They ensure the efficiency, quality, and security of voice networks, including VoIP and traditional telephony systems. Their duties may include troubleshooting call quality issues, configuring phone systems, and working with vendors to enhance performance. Voice Analysts often collaborate with IT and network teams to maintain seamless voice communications.

What are the key skills and qualifications needed to thrive as a voice analyst?

To thrive as a Voice Analyst, you typically need skills in acoustic analysis, speech signal processing, and data interpretation, often supported by a degree in linguistics, computer science, or a related field. Familiarity with specialized software like Praat, MATLAB, or speech recognition systems, as well as certifications in speech analytics or audio technology, are commonly required. Attention to detail, analytical thinking, and effective communication are important soft skills for analyzing complex vocal data and presenting findings. These competencies enable Voice Analysts to deliver accurate insights, support voice technology development, and enhance user experiences by interpreting voice data effectively.

What are some typical challenges voice analysts face in their daily work?

Voice Analysts often encounter challenges such as handling large volumes of diverse voice data, distinguishing subtle variations in speech patterns, and ensuring data privacy and compliance with regulations. They may also need to troubleshoot technical issues with audio hardware or software and adapt analyses to multiple dialects or languages. Collaboration with cross-functional teams—including engineers, product managers, and UX designers—is common to interpret analysis results and provide actionable recommendations. Overcoming these challenges requires both technical expertise and strong problem-solving abilities, making continuous learning and adaptability key parts of the role.

What are the most commonly searched types of Voice Analyst jobs in Texas?

The most popular types of Voice Analyst jobs in Texas are:

What are popular job titles related to Voice Analyst jobs in Texas?

For Voice Analyst jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Voice Analyst jobs in Texas look for?

The top searched job categories for Voice Analyst jobs in Texas are:

Voice Analyst jobs near you
Infographic showing various Voice Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $69,709 per year, or $33.5 per hour.

Microsoft Teams Voice Engineer

PB consulting

Fairview, TX • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Key Responsibilities
  • Design, implement, and optimize Microsoft Teams Voice and Unified Communications solutions.
  • Configure, administer, and support Ribbon Session Border Controllers (SBCs) for Microsoft Teams Direct Routing.
  • Participate in technical discussions with stakeholders to define and implement communication solutions.
  • Provide technical guidance on architecture, deployment, migration, and change management activities.
  • Develop roadmaps for Microsoft Teams Voice and collaboration platform enhancements.
  • Perform performance assessments and recommend optimization strategies.
  • Configure and support complex Moves, Adds, Changes, and Deletes (MACDs), bulk provisioning, and site migrations.
  • Integrate Microsoft Teams with third-party voice, telephony, and collaboration platforms.
  • Troubleshoot complex voice, signaling, routing, and connectivity issues across enterprise environments.
  • Support functional testing, failover testing, and disaster recovery validation.
  • Create technical documentation, knowledge base articles, and operational procedures.
  • Collaborate with project teams, service desk, network operations, and infrastructure teams to resolve incidents and implement enhancements.
  • Provide technical training and knowledge transfer to internal teams when required.
  • Support problem management, change management, and continuous service improvement initiatives.
Required Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
  • 5+ years of experience supporting Microsoft Teams Voice or Unified Communications environments.
  • Strong hands-on experience with Microsoft Teams Enterprise Voice and Direct Routing.
  • Expertise in configuring and managing Ribbon Session Border Controllers (SBCs).
  • Experience with Microsoft Teams architecture, migrations, deployments, and troubleshooting.
  • Strong understanding of SIP, VoIP, telephony protocols, and voice networking.
  • Experience with Microsoft 365 collaboration technologies.
  • Experience supporting enterprise voice migrations and platform integrations.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent communication and stakeholder management skills.
Preferred Skills
  • Microsoft Teams Phone deployment and administration.
  • Microsoft 365 and Entra ID administration.
  • PowerShell scripting for Teams administration and automation.
  • Call quality analysis and performance optimization.
  • Experience with enterprise change management processes.
  • Knowledge of networking fundamentals including DNS, TCP/IP, firewalls, and load balancing.
  • Microsoft Teams or Microsoft 365 certifications are a plus

Apply