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Voice Analyst Jobs (NOW HIRING)

ViziRecruiter,LLC.

Senior Voice Engineer

Quincy, MA · On-site

$90 - $120/hr

Support voice platform evaluation and migration planning for on‑prem vs cloud calling options, providing technical analysis across Cisco cloud, RingCentral, Zoom, and other UCaaS providers.

New

C3EL

IL · On-site

Enterprise Voice Engineer Security Clearance: Secret Location : Scott AFB, IL (Due to the nature of ... Analyze and configure Cisco or Juniper routing and switching devices. * Support distributed ...

ViziRecruiter,LLC.

Senior Voice Engineer

Salisbury, NC · On-site

$90 - $120/hr

Support voice platform evaluation and migration planning for on‑prem vs cloud calling options, providing technical analysis across Cisco cloud, RingCentral, Zoom, and other UCaaS providers.

New

ASRC Federal Holding

Voice Technician

Washington, DC · On-site

Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy. * Ability to monitor the performance and health of voice network infrastructure, and resolve issues.

Comcast

Voice Platform Engineer

Englewood, CO

$85K - $128K/yr

The Voice Platform Engineer (Engineer 2) supports the operational health, performance, and ... Analyze system performance and recommend improvements to enhance platform stability and operational ...

Comcast

Voice Platform Engineer

Englewood, CO · On-site

The Voice Platform Engineer (Engineer 2) supports the operational health, performance, and ... Analyze system performance and recommend improvements to enhance platform stability and operational ...

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How much do voice analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for voice analyst in the United States is $35.97, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $42.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a voice analyst?

To thrive as a Voice Analyst, you typically need skills in acoustic analysis, speech signal processing, and data interpretation, often supported by a degree in linguistics, computer science, or a related field. Familiarity with specialized software like Praat, MATLAB, or speech recognition systems, as well as certifications in speech analytics or audio technology, are commonly required. Attention to detail, analytical thinking, and effective communication are important soft skills for analyzing complex vocal data and presenting findings. These competencies enable Voice Analysts to deliver accurate insights, support voice technology development, and enhance user experiences by interpreting voice data effectively.

What is a voice analyst?

A Voice Analyst is responsible for monitoring, analyzing, and optimizing voice communication systems within an organization. They ensure the efficiency, quality, and security of voice networks, including VoIP and traditional telephony systems. Their duties may include troubleshooting call quality issues, configuring phone systems, and working with vendors to enhance performance. Voice Analysts often collaborate with IT and network teams to maintain seamless voice communications.

What are some typical challenges voice analysts face in their daily work?

Voice Analysts often encounter challenges such as handling large volumes of diverse voice data, distinguishing subtle variations in speech patterns, and ensuring data privacy and compliance with regulations. They may also need to troubleshoot technical issues with audio hardware or software and adapt analyses to multiple dialects or languages. Collaboration with cross-functional teams—including engineers, product managers, and UX designers—is common to interpret analysis results and provide actionable recommendations. Overcoming these challenges requires both technical expertise and strong problem-solving abilities, making continuous learning and adaptability key parts of the role.

More about Voice Analyst jobs
What cities are hiring for Voice Analyst jobs? Cities with the most Voice Analyst job openings:
What are the most commonly searched types of Voice Analyst jobs? The most popular types of Voice Analyst jobs are:
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What job categories do people searching Voice Analyst jobs look for? The top searched job categories for Voice Analyst jobs are:
Voice Analyst jobs near you
Infographic showing various Voice Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $74,823 per year, or $36 per hour.

Enterprise Voice Engineer

C3EL

Scott Air Force Base, IL

Full-time

Posted 8 days ago

Job description

Overview:

Job Title: Enterprise Voice Engineer

Security Clearance: Secret

Location: Scott AFB, IL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

Description:

C3EL is seeking a cleared and experienced Enterprise Voice Engineer to join our team on-site at Scott Air Force Base in Illinois. In this role, you'll provide technical expertise to sustain, maintain, and enhance critical Defense Information Systems Agency (DISA) voice services—supporting secure, reliable, and mission-ready communications for the Department of Defense and national security organizations.

Responsibilities will include, but not be limited to:

  • Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure.
  • Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
  • Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
  • Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
  • Analyze and configure Cisco or Juniper routing and switching devices.
  • Support distributed firewall infrastructure.
  • Provide input in the development of technical policy, work instructions, and reporting in support of an enterprise IP telephony network.
  • Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
  • Analyze and resolve remote site registration, signaling, and media problems.
  • Validate change requests and ensure accuracy.
  • Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
  • Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules.
Minimum Qualifications:
  • U.S. Citizenship.
  • An active, in-scope US Government issued Secret clearance.
  • Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
  • Experience with one or multiple Cisco, Avaya, or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC), and Avaya Aura Application Server.
  • Expertise in SIP internetworking signaling and call flow.
  • Demonstrable experience of advanced fault analysis to isolate and diagnose network problems for routing, switching, security, and large scale voice implementations.
Desired Qualifications:
  • Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).
  • Experience with Cisco Unified Communications Manager and or Avaya Aura soft switches.
  • Experience with Oracle SBCs and other voice media gateway appliances.
  • Experience supporting distributed firewall infrastructure.
  • Experience creating/supporting IPSec MPLS VPN infrastructure.
  • Experience implementing and supporting BGP routing protocols.
  • Experience designing, configuring and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.).
  • Familiarity with IPSec implementation and troubleshooting.
Education:
  • Requires a Bachelor's degree and 4-8 years of prior relevant experience or a Master's degree with 2-6 years of prior relevant experience. (Or equivalent combination of education and/or experience.)