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Virtual Training Jobs in Alabama (NOW HIRING)

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Virtual Training information

What is virtual training?

Virtual training refers to educational or instructional sessions delivered remotely via digital platforms, allowing participants to learn from any location with internet access. It often uses video conferencing tools, interactive modules, and online resources to simulate a classroom experience. Virtual training can be live (synchronous), self-paced (asynchronous), or a mix of both, and is commonly used for employee onboarding, professional development, and skill-building. This flexible approach enables organizations and individuals to efficiently access training without geographical limitations.

What are the key skills and qualifications needed to thrive as a virtual trainer?

To thrive as a Virtual Trainer, you need expertise in instructional design, subject matter knowledge, and experience with remote teaching methodologies, often supported by a relevant degree or training certification. Familiarity with learning management systems (LMS), video conferencing platforms, and digital collaboration tools is essential. Strong communication, adaptability, and engagement skills help create interactive and effective learning experiences in a virtual environment. These skills are crucial for delivering impactful training, maintaining learner engagement, and achieving desired learning outcomes remotely.

What are some common challenges faced by virtual training professionals, and how can they be addressed?

Virtual Training professionals often encounter challenges such as keeping participants engaged remotely, managing technical issues, and ensuring effective communication. To address these, trainers can use interactive tools like polls, breakout rooms, and quizzes to foster participation. It's also important to prepare backup plans for technical difficulties and establish clear communication channels with learners. Consistently gathering feedback helps refine sessions and improve learner outcomes.

What is the difference between Virtual Training vs E-Learning Specialist?

AspectVirtual TrainingE-Learning Specialist
CredentialsOften requires training certifications, instructional design knowledgeRequires instructional design, multimedia skills, sometimes certifications
Work EnvironmentLive, interactive sessions via video conferencingDevelops online courses, often working independently
Industry UsageUsed in corporate training, education, webinarsUsed in online course creation, educational platforms

Virtual Training involves live, interactive sessions delivered remotely, focusing on real-time engagement. E-Learning Specialists design and develop self-paced online courses. While both roles require instructional design skills and familiarity with digital tools, Virtual Training emphasizes live delivery, whereas E-Learning Specialists focus on course development for asynchronous learning.

What are the most commonly searched types of Training jobs in Alabama?

The most popular types of Training jobs in Alabama are:

What cities in Alabama are hiring for Virtual Training jobs?

Cities in Alabama with the most Virtual Training job openings:

Virtual Training jobs near you
Infographic showing various Virtual Training job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Contact Center Training Specialist (10.13 Start)

Grand Circle LLC

AL • On-site

Full-time

Posted 7 days ago

Job description

Contact Center Trainer (Service & Sales)
Remote • Full-Time • Training & Development
Why Join Grand Circle Corporation?
At Grand Circle, our people aren't just part of the business, they are the business. We're a travel company powered by a people-first culture where feedback is welcomed, new ideas are encouraged, and development never stops.
As a Contact Center Trainer, you'll help develop the associates who create unforgettable experiences for travelers around the world. You'll have the opportunity to shape onboarding, coaching, and development across our service and sales teams.
What Makes GCC Different?
  • A people-first, feedback-driven culture
  • Real career growth across training, leadership, and operations
  • The opportunity to shape and improve training programs
  • A mission that means something: enriching lives through travel
  • Travel perks that let you experience the journeys you help make possible

If you love developing people, improving training programs, and making an impact, we want to meet you.
About the Role
We're looking for an experienced Contact Center Trainer to join our Training team and support talent development across the Traveler Relations Center.
You'll facilitate engaging virtual training, lead new-hire onboarding, and support ongoing coaching and development across both customer service and sales. You'll partner with leaders to identify skill gaps, improve training programs, and help associates reach their full potential.
What You'll Do
  • Deliver engaging virtual training for new and existing contact center associates across service and sales, primarily through Microsoft Teams.
  • Lead new-hire onboarding, upskilling, and continuous learning initiatives.
  • Create and improve training materials including presentations, videos, job aids, assessments, and knowledge checks.
  • Identify opportunities to improve onboarding, learner engagement, ramp time, and post-training performance.
  • Coach associates on systems, software, hardware, and contact center tools.
  • Assess trainee performance, identify skill gaps, and provide targeted coaching.
  • Use feedback, assessment results, and performance data to identify training opportunities and measure effectiveness.
  • Partner with the Training Director and department leaders to align training with evolving business needs.
What We're Looking For
  • Training experience (required): 2+ years of experience as a trainer, facilitator, or learning professional.
  • Virtual training experience (required): Experience facilitating live virtual training through Teams, Zoom, or similar platforms.
  • Contact center training experience (strongly preferred): Experience leading new-hire or cohort-based training in a contact center, customer service, or sales environment.
  • Curriculum development (required): Experience creating, adapting, and improving training content and materials.
  • Innovative mindset (required): Continuously looks for ways to improve training, onboarding, and learner outcomes.
  • Tech savvy (required): Comfortable learning new systems and troubleshooting technical issues.
  • Adaptable (required): Able to remain calm and effective when priorities or processes change.
  • Feedback-driven (required): Comfortable giving and receiving direct feedback in a collaborative environment.
  • People-first (required): Patient, approachable, and able to adapt to different learning styles and skill levels.
  • Sales training or contact center sales experience (strongly preferred).
  • Travel industry experience (preferred).
  • GDS experience (preferred): Familiarity with Sabre, Apollo, Amadeus, or Worldspan is a plus.
What Makes Someone Successful in This Role
The most successful candidates will:
  • Bring new ideas and challenge the status quo.
  • Adapt quickly to changing priorities and business needs.
  • Build trust and credibility with learners and leaders.
  • Use technology, creativity, and data to create effective learning experiences.
  • Balance learner needs with operational and business goals.
  • Embrace feedback and continuously look for ways to improve.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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