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Virtual Training Jobs in Columbus, OH (NOW HIRING)

CyrusOne

Operations Training Specialist

Columbus, OH · Hybrid

You should have experience performing classroom and virtual training for an operational/engineering organization or in a learning role, in large, multi-national, preferably a tech company. The ideal ...

CyrusOne

Operations Training Specialist

Columbus, OH · On-site

You should have experience performing classroom and virtual training for an operational/engineering organization or in a learning role, in large, multi-national, preferably a tech company. The ideal ...

CyrusOne

Operations Training Specialist

Columbus, OH · Hybrid

You should have experience performing classroom and virtual training for an operational/engineering organization or in a learning role, in large, multi-national, preferably a tech company. The ideal ...

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$5

$29

$43

How much do virtual training jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual training in Columbus, OH is $29.27, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $38.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Trainer, and why are they important?

To thrive as a Virtual Trainer, you need expertise in instructional design, subject matter knowledge, and experience with remote teaching methodologies, often supported by a relevant degree or training certification. Familiarity with learning management systems (LMS), video conferencing platforms, and digital collaboration tools is essential. Strong communication, adaptability, and engagement skills help create interactive and effective learning experiences in a virtual environment. These skills are crucial for delivering impactful training, maintaining learner engagement, and achieving desired learning outcomes remotely.

What are some common challenges faced by Virtual Training professionals, and how can they be addressed?

Virtual Training professionals often encounter challenges such as keeping participants engaged remotely, managing technical issues, and ensuring effective communication. To address these, trainers can use interactive tools like polls, breakout rooms, and quizzes to foster participation. It's also important to prepare backup plans for technical difficulties and establish clear communication channels with learners. Consistently gathering feedback helps refine sessions and improve learner outcomes.

What is virtual training?

Virtual training refers to educational or instructional sessions delivered remotely via digital platforms, allowing participants to learn from any location with internet access. It often uses video conferencing tools, interactive modules, and online resources to simulate a classroom experience. Virtual training can be live (synchronous), self-paced (asynchronous), or a mix of both, and is commonly used for employee onboarding, professional development, and skill-building. This flexible approach enables organizations and individuals to efficiently access training without geographical limitations.

What is the difference between Virtual Training vs E-Learning Specialist?

AspectVirtual TrainingE-Learning Specialist
CredentialsOften requires training certifications, instructional design knowledgeRequires instructional design, multimedia skills, sometimes certifications
Work EnvironmentLive, interactive sessions via video conferencingDevelops online courses, often working independently
Industry UsageUsed in corporate training, education, webinarsUsed in online course creation, educational platforms

Virtual Training involves live, interactive sessions delivered remotely, focusing on real-time engagement. E-Learning Specialists design and develop self-paced online courses. While both roles require instructional design skills and familiarity with digital tools, Virtual Training emphasizes live delivery, whereas E-Learning Specialists focus on course development for asynchronous learning.

What are the most commonly searched types of Training jobs in Columbus, OH? The most popular types of Training jobs in Columbus, OH are:
What are popular job titles related to Virtual Training jobs in Columbus, OH? For Virtual Training jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Virtual Training jobs in Columbus, OH look for? The top searched job categories for Virtual Training jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Virtual Training jobs? Cities near Columbus, OH with the most Virtual Training job openings:
Virtual Training jobs near you
Infographic showing various Virtual Training job openings in Columbus, OH as of May 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 49% Physical, 2% Hybrid, and 49% Remote job distribution, with an average salary of $60,883 per year, or $29.3 per hour.
Small Business Center Training Specialist

Small Business Center Training Specialist

World Insurance Associates LLC

Columbus, OH • On-site

Full-time

Posted 15 days ago

World Insurance Associates rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

73rd of 258 rated insurance

Job description

Position Summary
The Small Business Center Training Specialist is responsible for the training, development, and onboarding of employees within the center, ensuring team members are equipped with the knowledge, skills, and tools needed to succeed in their roles. This position delivers process, customer service, workflow, and technology training through customized learning programs, instructor-led sessions, and virtual training platforms.
The Small Business Center Training Specialist partners closely with leadership, carriers, vendors, recruiting, and key stakeholders to coordinate training schedules, support system enhancements, and drive continuous improvement. This role plays a critical part in maintaining training effectiveness, supporting operational excellence, and ensuring a seamless onboarding and development experience for center colleagues.
Primary Responsibilities
  • Facilitate engaging and effective training sessions aligned with organizational goals, strategic initiatives, and operational priorities
  • Deliver process, workflow, customer service, and technology training through instructor-led, on-demand, onsite, and live virtual sessions
  • Develop, enhance, and maintain training materials, e-learning tools, job aids, and training programs to improve learning effectiveness and operational efficiency
  • Create and continuously improve quick reference guides, standard operating procedures (SOPs), and process documentation to support employee success
  • Collaborate with leadership and key stakeholders to establish training schedules, provide progress updates, gather feedback, and ensure successful training outcomes
  • Serve as a subject matter expert (SME) and training support resource during software upgrades, system enhancements, and new technology integrations, including participation in user acceptance testing (UAT)
  • Maintain visibility into current and upcoming training initiatives to ensure alignment across departments and proactive planning
  • Coordinate with carriers and vendors to schedule and facilitate training sessions related to new systems, tools, and carrier platforms
  • Provide weekly progress reports, training updates, and needs assessments to the Process Governance team and leadership
  • Promote a culture of continuous improvement by identifying training gaps, collecting feedback, and recommending enhancements to processes and learning programs
  • Stay current on carrier websites, tools, and resources, ensuring center colleagues are trained and knowledgeable on available platforms and best practices
  • Serve as the primary point of contact for onboarding new center colleagues, ensuring a smooth and effective onboarding experience
  • Partner closely with the recruiting team and hiring managers to stay aligned on new hires and proactively prepare customized training plans

Position Specific Skills/Qualifications
Work Experience
  • Property & Casualty insurance industry experience required
  • Previous training, facilitation, or employee development experience within the insurance industry required
  • Experience training in a call center or service center environment strongly preferred
  • Experience supporting onboarding, workflow training, and process improvement initiatives preferred

Professional Licenses/Certifications
  • Not Required

Computer Skills/Software Skills
  • Advanced proficiency in Microsoft Office applications, including Outlook, Excel, PowerPoint, and Word
  • Experience with Applied Epic Agency Management System required
  • Experience with virtual training platforms and e-learning tools preferred

Essential Skills/Competencies
  • Strong attention to detail and organizational skills
  • Excellent verbal and written communication skills
  • Strong presentation and facilitation abilities
  • Passion for coaching, developing, and educating others
  • Effective change management skills with the ability to support organizational transitions
  • Strong problem-solving and critical-thinking abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Collaborative team player with strong interpersonal skills
  • Ability to work independently while maintaining alignment with leadership and stakeholders
  • Strong customer service mindset and commitment to employee success
Education
  • College degree preferred, or equivalent combination of education and relevant work experience

Travel
  • Up to 25% travel required

Physical Demands & Working Conditions
Office work: Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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