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Virtual Staffing Jobs in Ohio (NOW HIRING)

Contributes to the professional development of peers, colleagues, and others. 1. Participates in 75% of staff meetings and 75% of council meetings as appropriate. 2. Participates in unit based ...

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Virtual Staffing information

What is virtual staffing?

A Virtual Staffing job involves working remotely to support businesses with administrative, customer service, technical, or other professional tasks. Virtual staff can include virtual assistants, customer support agents, data entry specialists, and more. Companies hire virtual staff to reduce costs, increase efficiency, and access a global talent pool. These jobs typically require good communication skills, self-discipline, and familiarity with digital tools.

What does virtual staffing do?

Virtual staffing involves hiring remote workers to perform various business tasks, such as customer service, administrative support, data entry, and technical assistance. These professionals typically use online communication tools and work flexible schedules to support companies from a distance.

What are the key skills and qualifications needed to thrive in virtual staffing, and why are they important?

To thrive in Virtual Staffing, you need strong administrative abilities, experience with remote team management or talent acquisition, and usually a background in human resources or business administration. Familiarity with HR management systems, video conferencing platforms, and digital collaboration tools is typical, with some employers preferring certifications in HR or staffing. Outstanding communication, organizational, and problem-solving skills make candidates stand out in coordinating remote teams and addressing client needs. These capabilities are crucial for efficiently sourcing, onboarding, and managing virtual staff while maintaining high productivity and client satisfaction in a remote work environment.

What does a typical workday look like for someone in virtual staffing?

A typical day in Virtual Staffing involves sourcing and screening candidates, conducting video interviews, and coordinating placements for various remote roles across multiple clients or departments. You’ll communicate regularly with both job seekers and employers, manage onboarding processes, and resolve any issues related to remote work arrangements. Collaboration with recruiters, HR professionals, and hiring managers is frequent, ensuring all staffing needs are met efficiently. This role is highly dynamic, requiring adaptability to changing client requirements and the ability to manage multiple tasks simultaneously, making every day both engaging and fast-paced.

What are the most commonly searched types of Staffing jobs in Ohio?

The most popular types of Staffing jobs in Ohio are:

What are popular job titles related to Virtual Staffing jobs in Ohio?

For Virtual Staffing jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Virtual Staffing jobs?

Cities in Ohio with the most Virtual Staffing job openings:

Infographic showing various Virtual Staffing job openings in Ohio as of August 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Temporary. Highlights an 100% In-person job distribution.

VIRTUAL BRANCH FLOAT REPRESENTATIVE

Kemba Financial Credit Union

Columbus, OH

$16.50 - $22.25/hr

Full-time

Posted 22 days ago


Kemba Financial Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Title: Virtual Branch Float Representative
Reports to: Virtual Branch Sales Assistant Manager
Supervises: None
Status: Non-Exempt
Objective
The Virtual Branch Float Representative is responsible for member outreach such as onboarding new members, shortfall member calls, contacting new and existing members who have purchased a vehicle and as well as floating between the Virtual Branch Service and Virtual Branch Sales teams as member and staffing needs dictate. This high-contact position cross-sells additional products and services that enhances the members financial situation and requires the ability to deal effectively with Members and other KEMBA Associates primarily by telephone and in writing.
Duties and Responsibilities
  • Assumes responsibility for the effective and professional performance of Member service functions:
    • Presents and explains Credit Union services and products to Members and assists in meeting their financial needs; opens and closes accounts; orders checks for Member accounts; completes payroll deductions and authorization forms
    • Answers questions and solves problems for Members by listening to problems, collecting data, securing answers and reporting results to the inquiring party; resolves Member bookkeeping and account related issues
    • Receives and directs Members and telephone calls; responds to inquiries and questions, or directs them as necessary; records and relays messages
    • Performs file maintenance and account changes as necessary
    • Maintains IRA accounts and answers questions regarding IRAs
    • Cross-sell services, provide referrals, and promote automated services
    • Complete member outreach calls as directed by management with 100% on time completion
    • Ensure Member satisfaction by addressing member complaints and resolve account-related problems that may arise through member contact
  • Aggressively targets new services for existing Members and non-Members:
    • Initiates outbound telemarketing activities that will result in the acquisition of qualified new memberships and an increased level of products/services utilization by all Members
    • Qualifies deposit services for Members in a manner consistent with policy and procedures
    • Targets, sells, and originates new memberships for all qualified non-Member candidates
  • Provides a high level of service support for all inbound Member phone call coverage as support is needed in the service or sales queues
  • Meets or exceeds targeted referral and productivity goals established for this position
  • Registers with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintains and renews the registration in addition to completing related compliance training as directed by KEMBA
  • Maintains an up-to-date status of all sales support and processing activity with routine reporting to management
  • Performs all duties in a manner that is fully compliant with applicable industry regulations as well as KEMBA policy and procedures
  • Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
  • On a self-direct basis, continues to improve individual level of competency through training and certification on established educational programs
  • Relates to others beyond giving and receiving instructions:
    • Communicates with coworkers or peers without exhibiting behavioral extremes
    • Performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
    • Responds appropriately to criticism from a supervisor
  • Performs other duties as required by management
Required Qualifications
  • High school diploma or equivalent education and experience
  • One to two years of experience in a sales/customer service environment
  • Prior experience in a financial/banking institution preferred
  • Strong organizational skills and attention to detail
  • Good understanding of member services and products provided
  • Ability to work well independently, or as part of a team
  • Basic PC skills (Windows)
  • Assertive problem-solving skills
  • Must value a high degree of accuracy
  • Professional demeanor
  • Effective communication skills
Physical Demands
The physical demands listed below represent those necessary to perform the essential functions of this role. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions.
The employee is regularly required to sit, use their hands, reach with arms, and communicate verbally and orally. Occasional standing, walking, and lifting of objects up to 25 pounds are required. Vision requirements include close, distance vision, and focus adjustment.
Eligibility
Laptop: No
Remote/Hybrid Work: Yes
Cell Phone Reimbursement: No
Vehicle Reimbursement: No
Incentive(s): Yes

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