ZipRecruiter

Log In

1

Virtual Reservations Agent Jobs (NOW HIRING)

next page

Showing results 1-20

People also search for

All JobsReservations Agent JobsVirtual Reservations Agent Jobs

Virtual Reservations Agent information

See salary details

$11

$17

$22

How much do virtual reservations agent jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for virtual reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Virtual Reservations Agent job?

A Virtual Reservations Agent is a remote customer service professional who assists customers with booking reservations, typically for hotels, airlines, car rentals, or other travel services. They handle inquiries, provide pricing and availability details, and process bookings through online systems. Strong communication, problem-solving skills, and familiarity with reservation platforms are essential for this role.

What are the key skills and qualifications needed to thrive in the Virtual Reservations Agent position, and why are they important?

To thrive as a Virtual Reservations Agent, you need strong communication skills, attention to detail, and experience in customer service or hospitality, often supported by a high school diploma or equivalent. Familiarity with online reservation platforms, customer relationship management (CRM) systems, and booking software is highly beneficial, along with basic computer proficiency. Excellent problem-solving abilities, a calm demeanor under pressure, and the ability to multitask effectively help distinguish top performers in this role. These skills are essential to efficiently manage customer inquiries, ensure accurate reservations, and provide a positive client experience in a virtual environment.

What does a typical workday look like for a Virtual Reservations Agent?

As a Virtual Reservations Agent, your day usually involves responding to customer inquiries via phone, email, or live chat, assisting clients in booking reservations, modifying existing bookings, and resolving any issues that may arise. You’ll spend much of your time using specialized reservation and scheduling software, ensuring all information is accurate and up to date. Collaboration with other remote team members and departments, such as sales or operations, is common to address complex requests or provide seamless service. Expect a dynamic environment where multitasking and adaptability are key, as you’ll be juggling multiple customer requests while maintaining high service standards.

More about Virtual Reservations Agent jobs
What cities are hiring for Virtual Reservations Agent jobs? Cities with the most Virtual Reservations Agent job openings:
What are the most commonly searched types of Reservations Agent jobs? The most popular types of Reservations Agent jobs are:
What states have the most Virtual Reservations Agent jobs? States with the most job openings for Virtual Reservations Agent jobs include:
What job categories do people searching Virtual Reservations Agent jobs look for? The top searched job categories for Virtual Reservations Agent jobs are:
Virtual Reservations Agent jobs near you
Infographic showing various Virtual Reservations Agent job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Front Desk Agent - The Craftsman Inn

Schulte Companies

Fayetteville, NY

$13.75 - $17.50/hr

Full-time

Medical, Life, Retirement, PTO

Posted 10 days ago

Job description

Schulte Hospitality Groupis seeking a dynamic, service-oriented Reservations Agent to join our team at The Craftsman Inn! Schulte Hospitality Groupis an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Hospitality Group, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Groupprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
  • Work Today, Get Paid today, with Daily Pay!
  • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan + Company Match
  • Paid Parental Leave
  • Paid Time Off
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Groupis a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
  • Responsible for taking reservations and accurately inputting into the computer system.
  • Answer inquiries of room rates, outlets and room locations.
  • Interact with Group Rooms Coordinator on bookings.
  • Activate "manual system" in the event of system downtime.
  • Keep up to date with knowledge of phone system.
  • Handle all guests' special requests in a professional manner.
  • Post advance deposits and keep accurate records of deposits.
  • Complete all necessary projects by the assigned times. Complete documents as directed and to specifications.
  • Perform various other duties as assigned
EDUCATION AND EXPERIENCE
  • Minimum of High School education
  • Six (6) months prior reservations or front office experience required in a full-service hotel or related
  • Prior experience with Opera PMS is desired.
KNOWLEDGE, SKILLS AND ABILITIES
  • Strong knowledge and ability to use the Microsoft Office
  • Strong working knowledge of Opera PMS
  • Ability to maintain consistency, diplomacy and tact in difficult or challenging situations
  • Ability to follow detailed record-keeping procedures that involve intense administration and attention to detail
  • Ability to make independent decisions
  • Ability to make quick and efficient decisions to benefit the team and guest
  • Ability to use a moderately complex computer system and troubleshoot software problems
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy.This position is tipped eligible.Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Groupis an Equal Opportunity Employer.

About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

Facebook

View All Schulte Jobs

Apply