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Virtual Help Desk Jobs in Indiana (NOW HIRING)

Premise Health

Medical Assistant

Columbus, IN · On-site

$16.50 - $21.25/hr

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission ... Performs administrative tasks, assists at the front desk, schedules appointments, makes follow-up ...

Premise Health

Medical Office Receptionist

Columbus, IN · On-site

$15.25 - $18.50/hr

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission ... At least 3 year experience in a front desk/customer service related field required * Experience in ...

Premise Health

Medical Office Receptionist

Columbus, IN · On-site

$15.25 - $18.50/hr

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission ... At least 3 year experience in a front desk/customer service related field required * Experience in ...

Verawholehealth

$24.20 - $36.30/hr

... based virtual and coaching to help members achieve lasting behavior change, navigate healthcare ... Prolonged periods of sitting or standing at a desk. * Technology Usage: Extensive daily time spent ...

Marathon Health

PRN MA

Fort Wayne, IN

$21 - $25/hr

We also offer virtual primary care and mental health services accessible in all 50 states ... Front desk duties, including: patient scheduling, medical record requests and abstraction ...

aFit

Grant Manager - Hybrid

Indianapolis, IN · On-site

$100 - $125/hr

... and help build sustainable monitoring processes that drive accountability, transparency, and ... Oversee desk, virtual, and on-site monitoring activities. * Interpret state and federal grant ...

Marathon Health

PRN MA

Fort Wayne, IN

$21 - $25/hr

We also offer virtual primary care and mental health services accessible in all 50 states ... Front desk duties, including: patient scheduling, medical record requests and abstraction ...

Marathon Health

PRN MA

Huntington, IN · On-site

$21 - $25/hr

We also offer virtual primary care and mental health services accessible in all 50 states ... Front desk duties, including: patient scheduling, medical record requests and abstraction ...

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All JobsHelp Desk JobsVirtual Help Desk JobsVirtual Help Desk Jobs in Indiana

Virtual Help Desk information

See Indiana salary details

$11

$21

$33

How much do virtual help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual help desk in Indiana is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What is a virtual help desk?

Virtual help desk jobs involve providing technical support and assistance to customers or employees remotely, often via phone, email, or chat. Professionals in these roles troubleshoot software, hardware, and network issues, guide users through problem-solving steps, and escalate complex issues as needed. They play a crucial role in maintaining smooth IT operations for organizations by resolving issues quickly and efficiently from a remote location.

What are the key skills and qualifications needed to thrive as a virtual help desk professional?

To thrive as a Virtual Help Desk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a solid understanding of computer systems and networks, often supported by a relevant IT certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems such as Zendesk or ServiceNow, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are vital soft skills for effectively assisting users and managing stressful situations. These skills and qualities ensure efficient, accurate support for end-users and contribute to high customer satisfaction in a remote environment.

What are some common challenges faced by virtual help desk professionals, and how can they be addressed?

Virtual Help Desk professionals often encounter challenges such as managing high volumes of support requests, communicating clearly with users remotely, and troubleshooting issues without physical access to devices. To address these, it's important to prioritize tickets effectively, utilize remote access tools, and develop strong written and verbal communication skills. Additionally, ongoing training in the latest support technologies and regular collaboration with team members can help overcome these challenges and ensure excellent service delivery.

What is the difference between Virtual Help Desk vs Technical Support Specialist?

AspectVirtual Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+
Work EnvironmentRemote, customer service-focusedRemote or on-site, technical troubleshooting
Employer & Industry UsageIT service providers, tech companies, MSPsIT companies, tech support firms, hardware vendors

The Virtual Help Desk and Technical Support Specialist roles both require technical knowledge and certifications like CompTIA A+. The main difference lies in their focus: Virtual Help Desk roles emphasize customer service and remote support, while Technical Support Specialists often handle more technical troubleshooting and hardware issues. Both roles are essential in IT support environments and often overlap in skills and certifications.

What are the most commonly searched types of Help Desk jobs in Indiana?

The most popular types of Help Desk jobs in Indiana are:

Virtual Help Desk jobs near you
Infographic showing various Virtual Help Desk job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $45,680 per year, or $22 per hour.

Student Worker - Graduate Nursing Program

Saint Mary-Of-The-Woods College

Saint Mary Of The Woods, IN • On-site

Full-time

Re-posted 24 days ago

Job description

Description

This position provides administrative and academic support to the Director of the Graduate Nursing Program and graduate nursing faculty in order to enhance program organization, communication, and effectiveness.


 Responsibilities

  • Monitor weekly clinical hour submissions and verify compliance with required totals
  • Maintain organized electronic files of all clinical forms (preceptor agreements, clinical evaluations, hours logs, etc.)
  • Track student progression related to clinical requirements using provided templates
  • Respond to general student inquiries via email and forward complex concerns to appropriate faculty
  • Assist with scheduling and confirming clinical site visits with clinical faculty
  • Assist with managing calendar invites for meetings involving the Director or faculty
  • Perform basic data entry and support for student evaluations and surveys
  • Compile and organize teaching resources or guides across multiple courses, including but not limited to obtaining desk copies and communication with textbook and other curriculum representatives
  • Assist in compiling handbooks and orientation materials
  • Support live and virtual events for graduate nursing students 
  • Help gather data on program outcomes in cooperation with the Program Director
  • Assist the Director with program marketing and engagement activities, including but not limited to scheduling outreach activities, developing and maintaining a strong, appropriate social media presence, and promoting a graduate culture. This may include, but is not limited to, assisting with quality improvement activities, collecting data, etc.
  • Other duties as assigned

Requirements

 Preferred Qualifications

  • Strong organizational and communication skills
  • Proficiency with Microsoft Office, Google Workspace, Canvas and social media platforms 
  • Ability to work independently and maintain confidentiality


Hours & Compensation

  • Approximately 8-10 hours per week
  • The position begins Summer session 2026 

Apply