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Virtual Customer Service Jobs in Raleigh, NC (NOW HIRING)

Walgreens

Customer Service Associate

Raleigh, NC · On-site

$12.50 - $17.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Raleigh, NC · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Raleigh, NC · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Wake Forest, NC

$12.50 - $17.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Sunrock

Customer Service Representative

Kittrell, NC · On-site

$13.75 - $18.75/hr

Sunrock is looking for a customer-focused Customer Service Representative to serve as the primary point of contact for customers, truck drivers, and internal operations. While you'll receive training ...

Pratt Industries

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month : Eligible for insurance benefits At 3 Months ...

WCPSS

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer Service Representative-Transportation SCHOOL/DEPARTMENT Transportation LOCATION Rock Quarry Road Office ...

NC Farm Bureau

Customer Service Agent

Durham, NC

$37K/yr

Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an ...

Capitol Coffee

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Capitol Coffee Systems is seeking a detail-oriented and proactive Customer Service Representative to manage customer interactions and ensure a seamless experience for clients. The ideal candidate ...

Walgreens

Customer Service Associate

Chapel Hill, NC · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Chapel Hill, NC · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Robert Half

Customer Service Representative

Durham, NC · On-site

$20.90 - $22/hr

We are looking for a Customer Service Representative to support a busy insurance service environment in Durham, North Carolina. This Long-term Contract position is ideal for someone who is ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Raleigh, NC

Virtual Customer Service information

See Raleigh, NC salary details

$9

$16

$25

How much do virtual customer service jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for virtual customer service in Raleigh, NC is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.74 per hour, depending on experience, location, and employer.

What jobs make $3,000 a day?

High-level roles such as senior sales executives, investment bankers, or specialized consultants can earn $3,000 or more per day, often through commissions, bonuses, or project-based pay. These positions typically require extensive experience, advanced skills, and sometimes certifications, and they may involve high-pressure environments or client-facing responsibilities.

What are the key skills and qualifications needed to thrive in the Virtual Customer Service position, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

What is a virtual customer service job?

A virtual customer service job involves providing support to customers remotely, often through phone, email, or live chat platforms. It requires strong communication skills, familiarity with customer service software, and the ability to work independently from a home or remote location.

How can I make $2000 a week working from home?

A virtual customer service representative can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and gaining experience or specialized skills such as technical support or multilingual communication. High earnings may also depend on the company, commission structures, and the ability to handle high call volumes efficiently. Building a strong skill set, reliable internet, and a dedicated workspace are essential for maximizing income in this role.

What is a typical workday like for a Virtual Customer Service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a Virtual Customer Service job?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to use customer service tools like chat and phone systems.
What are the most commonly searched types of Customer Service jobs in Raleigh, NC? The most popular types of Customer Service jobs in Raleigh, NC are:
What are popular job titles related to Virtual Customer Service jobs in Raleigh, NC? For Virtual Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service jobs in Raleigh, NC look for? The top searched job categories for Virtual Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Virtual Customer Service jobs? Cities near Raleigh, NC with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Raleigh, NC as of July 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,345 per year, or $16.5 per hour.
Customer Service Associate

Customer Service Associate

Walgreens

Raleigh, NC • On-site

$12.50 - $17.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,151 frontline employees who took The Breakroom Quiz

92nd of 104 rated pharmacies

Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

What Walgreens employees say

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