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Virtual Customer Service Jobs in Decatur, GA (NOW HIRING)

East Usa

Customer Service Specialist

Atlanta, GA · On-site

$49K - $59K/yr

As a Customer Service Specialist, you will be on the front lines supporting and engaging a ... virtual conference, email, and face-to-face • Work independently and prioritize daily tasks ...

McDonald's

Customer Service

Marietta, GA · On-site

$16 - $21.25/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of ...

McDonald's

Customer Service

Alpharetta, GA · On-site

$16.50 - $22/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of ...

McDonald's

Customer Service

Smyrna, GA · On-site

$16.75 - $22/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of ...

McDonald's

Customer Service

Lithia Springs, GA · On-site

$15.75 - $20.75/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of ...

McDonald's

Customer Service

Powder Springs, GA · On-site

$16 - $21.25/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of ...

McDonald's

Customer Service

Acworth, GA · On-site

$15.25 - $20/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of ...

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All JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Decatur, GA

Virtual Customer Service information

See Decatur, GA salary details

$9

$16

$25

How much do virtual customer service jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for virtual customer service in Decatur, GA is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Customer Service position, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How can I make 2000 a week working from home?

A virtual customer service representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience in specialized areas like technical support or sales. Increasing income may also involve developing strong communication skills, using relevant tools, and seeking roles with higher pay rates or performance bonuses.

What is a typical workday like for a Virtual Customer Service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a Virtual Customer Service job?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software. Some roles may also require specific certifications or training in customer support or related areas.

Is Amazon work from home a real thing?

Amazon offers remote customer service positions that allow employees to work from home, often requiring a dedicated workspace, internet connection, and training on company tools. These roles are legitimate and part of Amazon's flexible work options, though availability may vary by location and position type.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance incentives.
What are the most commonly searched types of Customer Service jobs in Decatur, GA? The most popular types of Customer Service jobs in Decatur, GA are:
What are popular job titles related to Virtual Customer Service jobs in Decatur, GA? For Virtual Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service jobs in Decatur, GA look for? The top searched job categories for Virtual Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Virtual Customer Service jobs? Cities near Decatur, GA with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you

Customer Service Specialist

East Usa

Atlanta, GA • On-site

$49K - $59K/yr

Full-time

Dental, Retirement

Posted 18 days ago

Job description

Company Description
Creating campaigns that reach the audiences you care about. We identify and fetch all potential costumers, and translate them in direct and measurable sales for our clients.
Our specialized and certified team turns your business challenges into a strategic marketing plan, focused on increasing sales.
Creating campaigns that reach the audiences you care about. We identify and fetch all potential costumers, and translate them in direct and measurable sales for our clients.
Our specialized and certified team turns your business challenges into a strategic marketing plan, focused on increasing sales.
Job Description
As a Customer Service Specialist, you will be on the front lines supporting and engaging a passionate community of clients. Responsible for a portfolio of client accounts, Customer Service Specialist help to ensure the successful implementation and retention of all clients assigned to their team. A deft communicator, you empathize with your audience and can strike a friendly and conversational tone even when communicating complex or sensitive information. You're a good listener and take the time to understand the scope of a problem before jumping to a conclusion. You're patient and excel at teaching and training end-users with varied technical abilities.
Salary range: $49000 - $59000 per year.
Responsibilities:
• Drive successful adoption and onboarding to help clients realize the value of our research-based products and services
• Build strong relationships with clients and their staff at all levels by navigating complex, consensus-driven, decision-making environments
• Engage with clients to identify potential risks, working with clients to solve technical and motivational challenges during and after product implementation
• Proactively monitor and track usage, product consumption gaps, and traffic patterns to identify opportunities and address potential future issues such as account churn
• Plan and conduct regularly scheduled account reviews with decision-makers to demonstrate product performance and ROI
• Contribute to a high rate of subscription renewals across your client base by systematically identifying and assessing renewal risks
• Serve as the voice of the client and provide internal feedback on how the company can better serve our clients in the product road map for continuous improvement
Qualifications
• Superb communication and interpersonal skills
• Impeccable service and follow up skills
• A high degree of organization skills
• Goal-oriented, persuasive, persistent, self-motivated, and independent worker
• Takes the initiative, intellectually curious, and a lifelong learner
• Excellent verbal, written communication, presentation and application demonstration skills; ability to engage clients over the phone, virtual conference, email, and face-to-face
• Work independently and prioritize daily tasks effectively
• Interpret product usage reports and diagnose symptoms of underuse
• Navigate data and people to find answers
• Willingness to tolerate some ambiguity in a startup-like culture
• 1+ years of experience in an Account Management, Client Success.
• Experience creating and maintaining productive client relationships
• Demonstration of successfully managing multiple accounts
• BS/BA degree
Additional Information
401(k)
401(k) Matching
Dental Insurance
Disability Insurance

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