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Virtual Concierge Jobs in Silver Spring, MD (NOW HIRING)

Solomon Page

Travel CVICU Registered Nurse

Reston, VA · On-site

Receive free, 100% company paid, virtual care access. Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access ...

Solomon Page

Travel Cardiac Cath Lab RN

Reston, VA · On-site

Receive free, 100% company paid, virtual care access. Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access ...

New

Solomon Page

Travel Pediatric Oncology Nurse

Washington, DC · On-site

$2.3K - $3.2K/wk

Receive free, 100% company paid, virtual care access. Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access ...

Solomon Page

Travel Pediatric Oncology RN

Washington, DC · On-site

$2.3K - $3.2K/wk

Receive free, 100% company paid, virtual care access. Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access ...

Solomon Page

Travel Pediatric Physical Therapist

Rockville, MD · On-site

$1.6K - $2.1K/wk

Receive free, 100% company paid, virtual care access. Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access ...

Dental Care Alliance

Dental Hygienist

Columbia, MD · On-site

$37 - $48.75/hr

Virtual care, mental health resources, and concierge medical and care navigation services * Supplemental benefit options, including accident, critical illness, and hospital indemnity plans with ...

Dental Care Alliance

Dental Hygienist

College Park, MD · On-site

$56 - $66/hr

Virtual care, mental health resources, and concierge medical and care navigation services * Supplemental benefit options, including accident, critical illness, and hospital indemnity plans with ...

Dental Care Alliance

Dental Hygienist

College Park, MD

$56 - $66/hr

Virtual care, mental health resources, and concierge medical and care navigation services * Supplemental benefit options, including accident, critical illness, and hospital indemnity plans with ...

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Virtual Concierge information

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How much do virtual concierge jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for virtual concierge in Silver Spring, MD is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges Virtual Concierges face when managing multiple guest requests simultaneously?

Virtual Concierges often juggle a high volume of inquiries across various platforms, which can make prioritizing and addressing each guest’s needs challenging. Effective time management, strong communication skills, and the ability to quickly access and relay information are essential to ensuring prompt, personalized service. The role frequently requires multitasking—coordinating reservations, answering questions, and resolving issues—all while maintaining a friendly, professional demeanor. Leveraging digital tools and establishing clear workflows can help manage these demands efficiently.

What are virtual concierges?

Virtual concierges are digital or remote professionals who assist clients or customers with a variety of tasks, such as making reservations, answering questions, providing recommendations, and managing appointments. They use online communication tools like chat, email, or phone to deliver personalized services without being physically present. Virtual concierges are commonly employed by hotels, property management companies, and businesses looking to enhance customer experience. Their goal is to provide convenient, efficient, and accessible support tailored to individual needs.

What are the key skills and qualifications needed to thrive as a Virtual Concierge, and why are they important?

To thrive as a Virtual Concierge, you need strong customer service skills, attention to detail, and often a background in hospitality or administration. Familiarity with CRM software, booking platforms, and communication tools like live chat or email systems is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help deliver personalized and seamless guest experiences remotely. These skills ensure that clients receive prompt, accurate assistance, fostering satisfaction and loyalty in a virtual environment.

What Is a Virtual Concierge?

A virtual concierge, also known as a personal concierge, offers various administrative and organizational services while working and communicating remotely to help busy clients or businesses. As a virtual concierge, you’re typically on-call and fulfill the essential tasks that your clients don’t have time to do or can’t do on their own. Job duties include making travel arrangements, scheduling meetings, answering phone calls and emails, researching various information, and invoicing or maintaining files. Customer service skills are vital for this career, and you need to be highly organized to manage daily activities for several clients at a time.

What is the difference between Virtual Concierge vs Virtual Assistant?

AspectVirtual ConciergeVirtual Assistant
CredentialsCustomer service experience, hospitality or related certifications often preferredAdministrative skills, basic computer proficiency, sometimes specific software training
Work EnvironmentRemote, client-facing, often in hospitality or luxury servicesRemote, administrative support across various industries
Employer & IndustryHotels, resorts, luxury services, travel companiesBusinesses, entrepreneurs, corporate clients across multiple sectors
Search & Comparison IntentCustomer service, hospitality, guest experienceAdministrative support, scheduling, email management

While both roles operate remotely and require strong communication skills, a Virtual Concierge focuses on guest services and hospitality-related tasks, whereas a Virtual Assistant handles administrative duties across various industries. Understanding these differences helps job seekers target the right opportunities based on their skills and career goals.

More about Virtual Concierge jobs
What are the most commonly searched types of Concierge jobs in Silver Spring, MD? The most popular types of Concierge jobs in Silver Spring, MD are:
What are popular job titles related to Virtual Concierge jobs in Silver Spring, MD? For Virtual Concierge jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Virtual Concierge jobs in Silver Spring, MD look for? The top searched job categories for Virtual Concierge jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Virtual Concierge jobs? Cities near Silver Spring, MD with the most Virtual Concierge job openings:
Virtual Concierge jobs near you
Director, Brand Sales and Commercial Integration

Director, Brand Sales and Commercial Integration

Hilton Worldwide Holdings, Inc.

Mclean, VA • On-site

$120K - $175K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 12 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 749 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels

Job description


Exceptional Hospitality Starts with You
The location for this position is virtual/remote
This is your chance to be part of a high performing Commercial Services team that propels Hilton's sales, revenue management, reservations, and analytics functions! As a Director, Brand Sales and Commercial Integration, you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve RevPAR and market share growth. On the Brand Sales and Integration team, you will report to the Sr. Director, Brand Sales and Commercial Integration. As an individual contributor, you will lead initiatives that inspire brand-centric sales performance, commercial adoption of brand priorities, and integration across Hilton's commercial engine.
What you'll do during a typical day:
  • Lead the development of brand-aligned sales strategies that enhance revenue performance across segments, channels, and regions.
  • Partner with Brand, Sales, Revenue Management, and Marketing teams to operationalize brand priorities within commercial systems and tools.
  • Identify opportunities to improve conversion, share shift, and cross-sell by aligning brand storytelling with sales enablement and account strategies.
  • Analyze performance data and market trends to inform recommendations and improve brand-driven commercial outcomes

How you'll collaborate with others:
  • Work with Sales, Brand, Marketing, Revenue Management, and Distribution teams to ensure agreement on priorities and execution
  • Partner with enterprise accounts, field sales leaders, and hotel teams to increase adoption of brand strategies and tools
  • Engage with senior leadership through strategy updates, performance reviews, and important initiative governance forums

Projects you'll take ownership of:
  • Lead end-to-end execution of brand-driven commercial initiatives, including campaign launches, sales strategies, and performance tracking frameworks.
  • Oversee integration of new brand programs into commercial channels, ensuring understanding across systems, training, and field enablement.
What It Takes to Make the Stay
You have these minimum qualifications:
  • Ten (10) years of experience in sales strategy, brand strategy, commercial operations, or hospitality leadership roles
  • Expertise in leadership, strategic planning, and revenue optimization
  • Experience using data to guide decision-making and performance improvements
  • Experience creating and delivering presentation to senior leaders in a matrixed organization
  • Willingness to travel up to 25%

It would be useful if you have:
  • Experience within hospitality, travel, or multi-brand consumer organizations
  • Familiarity with sales enablement platforms, CRM systems (e.g., Salesforce), and commercial analytics tools

How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $120,000 - $175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company. #LI_REMOTE
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

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