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Virtual Concierge Jobs in Silver Spring, MD (NOW HIRING)

DiscoverU Health

Primary Care Physican

Laurel, MD · On-site

$120 - $140/hr

DiscoverU Health is a preventive-first medical practice delivering a concierge-style experience to ... Provide in-person, virtual, or in-home primary care visits (depending on membership plan and ...

College Park Dental

Dental Hygienist

College Park, MD · On-site

$55 - $65/hr

Virtual care, mental health resources, and concierge medical and care navigation services * Supplemental benefit options, including accident, critical illness, and hospital indemnity plans with ...

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Virtual Concierge information

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How much do virtual concierge jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for virtual concierge in Silver Spring, MD is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

What is a virtual concierge?

A virtual concierge, also known as a personal concierge, offers various administrative and organizational services while working and communicating remotely to help busy clients or businesses. As a virtual concierge, you’re typically on-call and fulfill the essential tasks that your clients don’t have time to do or can’t do on their own. Job duties include making travel arrangements, scheduling meetings, answering phone calls and emails, researching various information, and invoicing or maintaining files. Customer service skills are vital for this career, and you need to be highly organized to manage daily activities for several clients at a time.

What are the key skills and qualifications needed to thrive as a virtual concierge?

To thrive as a Virtual Concierge, you need strong customer service skills, attention to detail, and often a background in hospitality or administration. Familiarity with CRM software, booking platforms, and communication tools like live chat or email systems is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help deliver personalized and seamless guest experiences remotely. These skills ensure that clients receive prompt, accurate assistance, fostering satisfaction and loyalty in a virtual environment.

What are some common challenges virtual concierges face when managing multiple guest requests simultaneously?

Virtual Concierges often juggle a high volume of inquiries across various platforms, which can make prioritizing and addressing each guest’s needs challenging. Effective time management, strong communication skills, and the ability to quickly access and relay information are essential to ensuring prompt, personalized service. The role frequently requires multitasking—coordinating reservations, answering questions, and resolving issues—all while maintaining a friendly, professional demeanor. Leveraging digital tools and establishing clear workflows can help manage these demands efficiently.

What is the difference between Virtual Concierge vs Virtual Assistant?

AspectVirtual ConciergeVirtual Assistant
CredentialsCustomer service experience, hospitality or related certifications often preferredAdministrative skills, basic computer proficiency, sometimes specific software training
Work EnvironmentRemote, client-facing, often in hospitality or luxury servicesRemote, administrative support across various industries
Employer & IndustryHotels, resorts, luxury services, travel companiesBusinesses, entrepreneurs, corporate clients across multiple sectors
Search & Comparison IntentCustomer service, hospitality, guest experienceAdministrative support, scheduling, email management

While both roles operate remotely and require strong communication skills, a Virtual Concierge focuses on guest services and hospitality-related tasks, whereas a Virtual Assistant handles administrative duties across various industries. Understanding these differences helps job seekers target the right opportunities based on their skills and career goals.

More about Virtual Concierge jobs

What are the most commonly searched types of Concierge jobs in Silver Spring, MD?

The most popular types of Concierge jobs in Silver Spring, MD are:

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For Virtual Concierge jobs in Silver Spring, MD, the most frequently searched job titles are:

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The top searched job categories for Virtual Concierge jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Virtual Concierge jobs?

Cities near Silver Spring, MD with the most Virtual Concierge job openings:

Virtual Concierge jobs near you
Infographic showing various Virtual Concierge job openings in Silver Spring, MD as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 44% Physical, 2% Hybrid, and 54% Remote job distribution, with an average salary of $38,962 per year, or $18.7 per hour.

Manager Design Embassy Suites & Hilton Grand Vacations

Mclean, VA • On-site

Hilton Worldwide Holdings, Inc.
Hospitality Services • 10K+ employees
Learn more about Hilton Worldwide Holdings, Inc.external

Full-time

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 771 frontline employees who took The Breakroom Quiz

Job description


Exceptional Hospitality Starts with You
This role is based at our corporate office in McLean, VA
This is your chance to be part of an in-house Architecture, Design & Construction team that delivers exceptional properties that delight our guests, reward our partners, and reflect the unique cultures of their geographical locations! As a Design Manager on the US&C Architecture, Design & Construction team, reporting to the Senior Director Design for Embassy Suites & HGV, you will guide the interior design efforts on new development and renovations across Hilton's All Suites portfolio, primarily for Embassy Suites & HGV.
What you'll do during a typical day:
  • Design Guidance & Project Evaluation: Review design for aesthetic alignment with the Brand Narrative, functionality, and compliance with Brand Standards, while guiding hotel owners and their design consultants. Reviews will encompass desktop evaluations and occasional onsite model room inspections.
  • Document Review: Review drawing sets, specification submittals, finishes and shop drawings for compliance with AD&C and Brand Standards. Provide response via live virtual calls and via Microsoft Bluebeam markups.
  • Project and Document Tracking: Maintain accurate internal reporting of active projects and monitor the progress. Collaborate with the Project Manager.
  • Direct Support: Contribute to the ongoing maintenance and updates to Brand Narratives, Design & Construction Standards, and design resources and communication tools. Assist with AD&C and Brand initiatives. Provide training to internal and external partners to ensure understanding of each Brand's design.
  • Presentation Assistance: Assist with presentation preparations for conferences, events, and AD&C team meetings.

How you'll collaborate with others:
  • Partner with AD&C Project Management Team Member(s) to study design opportunities for new build, conversion and renovation projects.
  • Negotiate with Franchisees and their Interior Designers to achieve mutually agreeable solutions while maintaining Brand intent and communicating conclusions for full agreement and support. Conduct virtual pre-design, ID kick-off meetings and design milestone reviews in accordance with the design review/acceptance process.
  • Participate in vendor, supplier, and manufacturer presentations to support maintaining and building industry relationships. Maintain current understanding of relevant products, design techniques, and production methods.
  • Maintain strong working knowledge of current Brand Standards and design narratives/schemes across applicable brands; and help provide feedback on Standards and design tools to refine and improve products.
  • Position the AD&C group as a trusted partner by building relationships with internal and external partners throughout the project cycle. Design tools to refine and improve products.

Projects you'll take ownership of:
  • Embassy Suites (a full-service brand) branded properties, ensuring agreement to brand narrative/pillars/moments and brand standards, along with strategic corporate initiatives and objectives, offering specific value-additive solutions.
What It Takes to Make the Stay
You have these minimum qualifications:
  • Five (5) years of interior design, or architecture experience in the hospitality industry
  • Experience with AutoCAD, Revit, or Bluebeam.
  • Travel as needed, up to 25%

It would be useful if you have:
  • One (1) year of Interior design experience specifically with Full-Service properties
  • Bachelor's Degree (BS) in Interior Design, Architecture, or related discipline.
  • Experience with project management, design products, finishes and procurement.
  • Knowledge of accessibility, building codes, and technical requirements in hospitality architecture and design industry.
  • NCIDQ Certified

How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $77,500 - $100,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

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