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Residential Concierge Jobs in Silver Spring, MD (NOW HIRING)

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Residential Concierge information

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$15

$23

$36

How much do residential concierge jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for residential concierge in Silver Spring, MD is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $26.39 per hour, depending on experience, location, and employer.

What is a residential concierge?

Residential Concierges are professionals who assist residents in apartment buildings, condominiums, or gated communities by providing a range of services such as greeting guests, managing deliveries, handling security protocols, and addressing residents' requests. They serve as the first point of contact and help ensure the safety, comfort, and convenience of everyone in the building. Their role often includes coordinating maintenance, booking amenities, and providing information about the local area. Overall, Residential Concierges play a key part in enhancing the living experience for residents.

What does a residential concierge do?

A Residential Concierge serves as the primary point of contact for residents, handling a variety of requests such as package deliveries, maintenance scheduling, and amenity reservations. On a daily basis, concierges greet residents, respond promptly to inquiries, and coordinate with building management or external vendors to resolve issues efficiently. Strong communication and problem-solving skills are essential, as the concierge often balances multiple tasks while ensuring a high standard of customer service. The role involves working closely with security staff, maintenance teams, and sometimes event coordinators to create a welcoming and well-organized living environment.

What are the key skills and qualifications needed to thrive as a residential concierge?

To thrive as a Residential Concierge, you need excellent customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with property management software, security systems, and reservation platforms is often required. Outstanding communication, discretion, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure residents receive exceptional service, fostering a safe, welcoming, and efficiently managed living environment.

What is the difference between Residential Concierge vs Front Desk Clerk?

AspectResidential ConciergeFront Desk Clerk
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, often basic hospitality skills
Work EnvironmentLuxury residential buildings, private communitiesHotels, motels, office buildings
Employer & IndustryReal estate, property management, luxury housingHospitality, travel, corporate offices

While both roles involve guest interaction and customer service, a Residential Concierge typically works in luxury residential settings, providing personalized services to residents. A Front Desk Clerk generally works in hotels or offices, handling check-ins and administrative tasks. The key differences lie in the work environment and specific responsibilities, with Residential Concierges focusing on high-end resident services and Front Desk Clerks managing guest arrivals and departures.

Do residential concierges make good money?

Residential concierges typically earn a median annual salary ranging from $25,000 to $50,000, depending on location, experience, and the complexity of duties. Higher salaries are often associated with luxury or high-end residential buildings, and the role may include tips or bonuses for exceptional service.

What are popular job titles related to Residential Concierge jobs in Silver Spring, MD?

For Residential Concierge jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Residential Concierge jobs in Silver Spring, MD look for?

The top searched job categories for Residential Concierge jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Residential Concierge jobs?

Cities near Silver Spring, MD with the most Residential Concierge job openings:

Residential Concierge jobs near you
Infographic showing various Residential Concierge job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,287 per year, or $23.2 per hour.

On-Call Residential Concierge | Flexible Shifts | DC, VA & MD

COMPASS CONCIERGE SERVICES

Washington, DC

$19 - $20/hr

Full-time

Posted 4 days ago

Job description

 Please Review the Schedule Before Applying
This opening is specifically for on-call Residential Concierges who can provide reliable, ongoing availability to help cover staffing needs across Compass properties in DC, Virginia, and Maryland.
On-call employees are scheduled based on the weekly availability they submit and are not guaranteed a set number of hours or a permanent weekly schedule. Compass requires on-call employees to keep their availability current and generally work or make themselves available for at least 2–3 shifts per week and two weekends a month.
Available Shifts: 7:00 AM–3:00 PM, 3:00 PM–11:00 PM, and 11:00 PM–7:00 AMEmployment Type: On-Call
Location: Various sites across DC, VA, and MD
Pay: $19–$20 per hour
This position is best suited for someone looking for flexible or supplemental work who can maintain dependable weekly availability.
The Role
At Compass Concierge, we don’t just staff a desk. We create an experience.
As an On-Call Residential Concierge, you provide coverage when Compass properties have open shifts or additional staffing needs. Because you may work at different residential communities, you must be adaptable, comfortable learning new environments, and able to provide consistent Compass-level service wherever you are assigned.
This is not casual or last-minute gig work. Once you request or accept a shift and are confirmed to work, you are expected to report on time and fulfill that commitment.
What You’ll Do

  • Greet and assist residents, guests, vendors, and prospective residents
  • Manage visitor access, packages, deliveries, and resident requests
  • Learn and follow property-specific procedures and expectations
  • Communicate professionally with residents, property management, and Compass leadership
  • Maintain accurate shift notes, incident documentation, and building records
  • Monitor lobby activity and maintain a professional front-desk environment
  • Respond appropriately to resident concerns, unexpected situations, and emergencies
  • Adapt quickly when working at different Compass properties


What We’re Looking For

  • Strong customer-service and communication skills
  • Dependable attendance and punctuality
  • The ability to adapt quickly to different properties and procedures
  • Professional judgment and comfort working independently
  • Strong written communication and attention to detail
  • Calm and professional handling of difficult situations
  • Comfort learning technology and property-management systems
  • Professional appearance and workplace conduct
  • A reliable transportation or commuting plan for the areas you identify as available
  • Ongoing availability for at least 2–3 shifts per week and every other weekend

Previous residential Concierge experience is a plus, but not required. We welcome candidates from hospitality, hotels, property management, luxury retail, corporate reception, private clubs, senior living, and other high-touch customer-service environments.
How On-Call Scheduling Works
On-call employees are required to update their availability each week in Compass's payroll and scheduling system. Available hours are based on staffing needs and are not guaranteed. Employees are paid for the hours they actually work and train.
When you accept an approved shift, Compass and the employee you may be relieving are counting on you to report as scheduled. Consistent communication and reliability are essential to remaining active on the on-call team.
The Right Fit
You may be a strong fit if you:

  • Want flexible or supplemental work
  • Can provide meaningful weekly availability
  • Enjoy variety and working in different residential communities
  • Learn new procedures quickly
  • Are dependable once you commit to a shift
  • Work well independently
  • Want to gain experience across multiple properties
  • Are interested in being considered for permanent Compass opportunities as they become available

If that sounds like you, we'd love to hear from you.
Equal Employment Opportunity
Compass Concierge Services, LLC is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. 

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