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Concierge Jobs in Silver Spring, MD (NOW HIRING)

Concierge Manager Are you a natural leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy mentoring a team? We are seeking a Concierge ...

Concierge Manager Are you a natural leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy mentoring a team? We are seeking a Concierge ...

Now Hiring: Part-Time Concierge Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where attention to detail and professionalism are key? If ...

Concierge

Baltimore, MD

$15.50 - $19.75/hr

A part time Concierge/Front Desk Clerk position has become available for one of our communities Broadview and Woodcliffe located in Baltimore, MD. The hours for this position are 3:30 PM - Midnight.

Concierge

Bethesda, MD · On-site

$17.65/hr

CONCIERGE Reporting to the Restaurant Leader, the Concierge ensures that our guests have a pleasant and memorable dining experience from the initial impression to the fond farewell. This individual ...

Job Purpose The Concierge is the first point of contact for guests, setting the tone for a welcoming and engaging experience. This role provides detailed information about the venue, including dining ...

Concierge

Bethesda, MD · On-site

$17.65/hr

CONCIERGE Reporting to the Restaurant Leader, the Concierge ensures that our guests have a pleasant and memorable dining experience from the initial impression to the fond farewell. This individual ...

Concierge

Washington, DC · On-site

$17.95/hr

Job Purpose The Concierge is the first point of contact for guests, setting the tone for a welcoming and engaging experience. This role provides detailed information about the venue, including dining ...

Concierge (4715)

Springfield, VA

$16.25 - $21/hr

Concierge Location: The St. James - Springfield, VA About The St. James: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak ...

Concierge - Hunters Woods at Trails Edge Love to make a difference in the lives of seniors? At Solera Senior Living, we are guided by our Core Values--Compassion, Communication, Commitment, and ...

Concierge

Reston, VA · On-site

$19 - $21/hr

Concierge - Hunters Woods at Trails Edge Love to make a difference in the lives of seniors? At Solera Senior Living, we are guided by our Core Values--Compassion, Communication, Commitment, and ...

Concierge (4715)

Springfield, VA · On-site

$16.25 - $21/hr

Concierge Location: The St. James - Springfield, VA About The St. James: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak ...

Royale Company - Immediate Hiring for Concierge Position Are you enthusiastic about providing exceptional customer service in a high-end environment? Join Royale Company, a leader in high-rise ...

Royale Company - Immediate Hiring for Concierge Position Are you enthusiastic about providing exceptional customer service in a high-end environment? Join Royale Company, a leader in high-rise ...

Corporate Concierge

Mclean, VA · On-site

$19 - $21/hr

The Greet Hub Concierge provides professional, high-quality support to employees, visitors, and internal stakeholders in a fast-paced corporate environment. This highly visible role combines ...

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Concierge information

See Silver Spring, MD salary details

$11

$18

$26

How much do concierge jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for concierge in Silver Spring, MD is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.90 per hour, depending on experience, location, and employer.

How much do you get paid as a concierge?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the employer. Many concierges earn additional tips, which can significantly increase total compensation, especially in luxury or high-end settings.

What qualifications do I need to be a concierge?

To be a concierge, candidates typically need a high school diploma or equivalent, strong customer service skills, and good communication abilities. Experience in hospitality or customer service is often preferred, and knowledge of local attractions and languages can be advantageous.

What is a concierge?

A concierge is a professional who assists guests or clients by providing personalized services, such as making reservations, arranging transportation, recommending local attractions, and handling special requests. Concierges typically work in hotels, luxury residences, or office buildings, acting as a resource for guests to enhance their experience. Their goal is to ensure comfort, convenience, and satisfaction by addressing a wide range of needs efficiently and discreetly.

What is the work of a concierge?

A concierge is responsible for assisting guests or clients by providing information, making reservations, and arranging services such as transportation, dining, or entertainment. They often work in hotels, luxury residences, or corporate settings, requiring strong communication skills and knowledge of local resources.

What Does a Concierge Do?

As a concierge, you are in charge of greeting people coming and going from the hotel or apartment building where you work and helping them in any way possible. You may be asked to arrange transportation, make reservations, or recommend various activities in your city. You must be committed to excellence in customer service and address any complaints and concerns guests or residents may have. A concierge should be friendly, easy to talk to, and professional at all times.

How does a concierge typically collaborate with other hotel departments to enhance guest experiences?

A concierge works closely with various hotel departments such as housekeeping, front desk, and food and beverage to ensure guests' needs are met seamlessly. For instance, if a guest requests a special room setup or amenities, the concierge coordinates with housekeeping and maintenance. They also communicate with local vendors and in-house teams to arrange transportation, dining reservations, or event tickets, ensuring a smooth and memorable stay. This collaborative approach helps create a personalized guest experience and fosters strong relationships across the hotel team.

What is the difference between Concierge vs Front Desk Agent?

AspectConciergeFront Desk Agent
Required CredentialsHigh school diploma, customer service experience, sometimes certifications in hospitalityHigh school diploma, customer service skills, on-the-job training
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality reception areas
Employer & Industry UsageHospitality industry, luxury service providersHospitality industry, general lodging establishments
Common Search & ComparisonConcierge vs Front Desk Agent

While both roles serve guests in hospitality settings, concierges focus on personalized services like reservations and local recommendations, requiring more specialized customer service skills. Front desk agents handle check-ins, check-outs, and general inquiries. The concierge role often involves higher interaction with guests seeking tailored experiences, whereas front desk agents manage administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are the key skills and qualifications needed to thrive as a Concierge, and why are they important?

To thrive as a Concierge, you need excellent customer service skills, strong local knowledge, and organizational abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems, reservation software, and communication tools is commonly required. Outstanding interpersonal skills, problem-solving, and discretion help a concierge deliver memorable guest experiences. These abilities are crucial for anticipating guest needs, efficiently managing requests, and enhancing overall satisfaction.

How do concierges get paid?

Concierges typically earn an hourly wage or salary, often supplemented by tips from clients for personalized services. Compensation can vary based on the employer, location, and level of experience, with some concierges earning additional bonuses or commissions for specific tasks.
What are the most commonly searched types of Concierge jobs in Silver Spring, MD? The most popular types of Concierge jobs in Silver Spring, MD are:
What are popular job titles related to Concierge jobs in Silver Spring, MD? For Concierge jobs in Silver Spring, MD, the most frequently searched job titles are:
What cities near Silver Spring, MD are hiring for Concierge jobs? Cities near Silver Spring, MD with the most Concierge job openings:
Concierge Manager

$18 - $22/hr

Full-time, Part-time

Posted 6 days ago


Job description

Now Hiring: Concierge Manager

Are you a natural leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy mentoring a team? We are seeking a Concierge Manager to oversee a team of concierges, ensuring top-tier service for residents, tenants, and property management teams.

About the Role

As a Concierge Manager, you will lead and support a team of full-time, part-time, and on-call concierges. Your role is critical in fostering a culture of excellence, ensuring smooth operations, and providing hands-on support when needed. You will coach and mentor team members, assist with resolving property-related issues, and oversee the day-to-day responsibilities of the concierge team to ensure a seamless resident and guest experience.

What You’ll Do
  • Supervise and manage a team of concierges, ensuring top-notch customer service.
  • Train, mentor, and develop staff, providing ongoing coaching and support.
  • Assist concierges in resolving resident and tenant concerns.
  • Act as a concierge when needed, including logging packages, answering calls, and assisting residents and property management.
  • Ensure proper shift coverage, create monthly staff schedules, and facilitate team meetings.
  • Maintain a clean and organized front desk and common areas.
  • Monitor and enforce concierge policies and procedures.
  • Keep training up to date for both new and existing team members.
  • Communicate policy and procedure changes to the team.
  • Respond promptly to property management requests and ensure timely issue resolution.
What We’re Looking For

To succeed in this role, you should have:

Education amp; Experience:

  • Bachelor’s degree in Hospitality, Business Management, or a related field preferred.
  • 3+ years of management experience in hospitality, retail, or customer service.

Skills amp; Qualities:

  • Strong leadership and team-building abilities.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to interact professionally with high-profile residents, tenants, and clients.
  • High attention to detail and a proactive approach to service.
  • Strong computer literacy, including Microsoft Office Suite.
  • Familiarity with BuildingLink, KeyTrack, or similar property management software is a plus.
  • Multilingual skills are a plus.
Our Values

We are looking for individuals who embody our core values:

  • Integrity: Doing the right thing, even when no one is watching.
  • Loyalty: Commitment to the team and company.
  • Passion for Service: Joyfully assisting others.
  • Accountability: