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Concierge Jobs in Silver Spring, MD (NOW HIRING)

Kettler

Part Time Concierge

Hyattsville, MD

$21 - $22/hr

The Concierge, under the direction of the Community Manager and Concierge Lead, is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer ...

f305

Concierge, Meridian Courthouse

Arlington, VA

$21 - $23/hr

What the Concierge will be doing: * Handling resident package distribution and amenity reservations. * Assisting residents with concierge duties and monitoring visitors to the building. * Conducting ...

Sunriseseniorliving

Concierge Part Time/PRN

Arlington, VA · On-site

$17.75 - $23/hr

As a Concierge, you create the first impression of Sunrise-welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.What You'll Do: Greet visitors ...

Seaton Towson

Concierge

Towson, MD

$14.75 - $19.25/hr

The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.

Seaton Towson

Concierge

Towson, MD · On-site

$16 - $18/hr

The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.

Seaton Towson

Concierge

Towson, MD

$16 - $18/hr

The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.

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Concierge information

See Silver Spring, MD salary details

$11

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How much do concierge jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for concierge in Silver Spring, MD is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

Is a concierge a good career?

A concierge is a customer service professional who assists guests or clients with requests, reservations, and information in hotels, resorts, or luxury buildings. The role often requires strong communication skills, knowledge of local services, and the ability to handle diverse tasks, with typical working hours including evenings and weekends. It can be a rewarding career for those interested in hospitality and service industries, with opportunities for advancement into management positions.

How much do you get paid as a concierge?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the employer. Many concierges earn additional tips, which can significantly increase total compensation, especially in luxury or high-end settings.

What is the job of a concierge?

A concierge is responsible for assisting guests or clients by providing information, making reservations, and arranging services such as transportation, dining, or entertainment. They often work in hotels, luxury residences, or corporate settings and need strong communication and customer service skills.

What qualifications do I need to be a concierge?

To become a concierge, candidates typically need a high school diploma or equivalent, strong customer service skills, and excellent communication abilities. Experience in hospitality or customer service is often preferred, and knowledge of local attractions and languages can be advantageous.

How does a concierge typically collaborate with other hotel departments to enhance guest experiences?

A concierge works closely with various hotel departments such as housekeeping, front desk, and food and beverage to ensure guests' needs are met seamlessly. For instance, if a guest requests a special room setup or amenities, the concierge coordinates with housekeeping and maintenance. They also communicate with local vendors and in-house teams to arrange transportation, dining reservations, or event tickets, ensuring a smooth and memorable stay. This collaborative approach helps create a personalized guest experience and fosters strong relationships across the hotel team.

What is the difference between Concierge vs Front Desk Agent?

AspectConciergeFront Desk Agent
Required CredentialsHigh school diploma, customer service experience, sometimes certifications in hospitalityHigh school diploma, customer service skills, on-the-job training
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality reception areas
Employer & Industry UsageHospitality industry, luxury service providersHospitality industry, general lodging establishments
Common Search & ComparisonConcierge vs Front Desk Agent

While both roles serve guests in hospitality settings, concierges focus on personalized services like reservations and local recommendations, requiring more specialized customer service skills. Front desk agents handle check-ins, check-outs, and general inquiries. The concierge role often involves higher interaction with guests seeking tailored experiences, whereas front desk agents manage administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are the key skills and qualifications needed to thrive as a concierge, and why are they important?

To thrive as a Concierge, you need excellent customer service skills, strong local knowledge, and organizational abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems, reservation software, and communication tools is commonly required. Outstanding interpersonal skills, problem-solving, and discretion help a concierge deliver memorable guest experiences. These abilities are crucial for anticipating guest needs, efficiently managing requests, and enhancing overall satisfaction.
More about Concierge jobs
What are the most commonly searched types of Concierge jobs in Silver Spring, MD? The most popular types of Concierge jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Concierge jobs? Cities near Silver Spring, MD with the most Concierge job openings:
Concierge jobs near you
Infographic showing various Concierge job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 72% Full Time, 15% Part Time, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,962 per year, or $18.7 per hour.

Part Time Concierge

Kettler

Hyattsville, MD

$21 - $22/hr

Full-time

Re-posted 10 days ago

Job description

Overview

KETTLER currently has an opening for a Part Time Concierge at Sovren, located in Hyattsville, MD.

The Concierge, under the direction of the Community Manager and Concierge Lead, is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer service to residents and guests.

Compensation: $21.00 - $22.00/hour

Responsibilities
  • Manage administrative requests from residents
  • Distribute packages and sign for deliveries
  • Record resident service requests and ensure timely follow-up
  • Assist team members with administrative or office needs such as assembling move-in packets and lease packets, etc.
  • Issue guest parking passes and notify Community Manager of any unauthorized vehicles
  • Maintain schedule for party room, media room, or any other events and amenities
  • Receive and distribute office mail
  • Audit and reconcile KeyTrak daily and weekly
  • Assuring all service request follow up is completed within 24 hours
  • Complete all other tasks as assigned by the Property Manager

 

Customer Service

  • Serve as the primary point of contact for the property, greeting all customers, residents, and guests
  • Ensure that all guests/customers are let into the building within a timely manner and directed appropriately
  • Assist residents with directions, community information and services as well as information regarding the surrounding neighborhood
  • Answer primary property phone line and deliver messages to the appropriate recipient
  • Ensure excellence in curb appeal and continuous inspection of common areas and desk for cleanliness
  • Advise Community Manager or appropriate team member of conditions in the community affecting the resident's safety, reporting any residential dissatisfaction
  • Maintain professional dress and conduct at all times
Qualifications
  • High school diploma or equivalent
  • 1-2 years customer service or sales experience
  • Availability to work during designated shift every day of the year, including all holidays but excluding vacation and sick hours
  • Excellent computer and telephone skills
  • Knowledge of intranet applications, printers, multi-line telephones, fax machine, photocopier
  • Excellent English communication skills, both verbal and written
Employment Type: FULL_TIME

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