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Concierge Manager Jobs in Silver Spring, MD (NOW HIRING)

The St. James

Concierge (4715)

Springfield, VA · On-site

$16.25 - $21/hr

James manager, and follow-up on issues derived from those comments. • Collaborate with the Concierge Manager to order department supplies. • Answer phones in a pleasant and friendly manner. Take ...

The St. James

Concierge (4715)

Springfield, VA · On-site

$16.25 - $21/hr

James manager, and follow-up on issues derived from those comments. · Collaborate with the Concierge Manager to order department supplies. · Answer phones in a pleasant and friendly manner. Take ...

Dweck Properties

Floating Concierge

Arlington, VA · On-site

$20 - $22/hr

As a Floating Concierge, you'll support multiple Dweck communities throughout our Arlington portfolio while being assigned a designated home-base property and Concierge Manager. This unique role ...

Dweck Properties

Floating Concierge

Arlington, VA · On-site

$20 - $22/hr

As a Floating Concierge, you'll support multiple Dweck communities throughout our Arlington portfolio while being assigned a designated home-base property and Concierge Manager. This unique role ...

ADG Consulting

Be Seen First

House Manager/Home Concierge

Clarksville, MD · On-site

$40K - $65K/yr

Position Summary The Home Concierge serves as a personal household assistant responsible for supporting high-net-worth clients with the seamless day-to-day operations and lifestyle management of ...

Westminster Management

Concierge

Washington, DC · On-site

$19 - $21/hr

We are seeking a Concierge to join our team! If you're looking to make a difference within an ... Collaborate effectively with property management and maintenance teams to address resident needs ...

Habitat America

Concierge

Baltimore, MD · On-site

$18 - $19/hr

Habitat America, LLC is a growing property management company that specializes in apartment communities. A part time Concierge/Front Desk Clerk position has become available for one of our ...

Habitat America

Concierge

Baltimore, MD · On-site

$18 - $19/hr

Habitat America, LLC is a growing property management company that specializes in apartment communities. A part time Concierge/Front Desk Clerk position has become available for one of our ...

Habitat America

Concierge

Baltimore, MD · On-site

$15.50 - $19.75/hr

Habitat America, LLC is a growing property management company that specializes in apartment communities. A part time Concierge/Front Desk Clerk position has become available for one of our ...

Questar Properties Inc.

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Lifestyle Concierge (Part Time)

Baltimore, MD · On-site

$20/hr

The Lifestyle Concierge serves as the first point of interaction and therefore makes the first ... Strong interpersonal, time management and customer service skills required. Computer skills ...

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Concierge Manager information

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$14

$24

$38

How much do concierge manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for concierge manager in Silver Spring, MD is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $25.29 per hour, depending on experience, location, and employer.

What does a concierge manager do?

A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.

What are the key skills and qualifications needed to thrive as a concierge manager?

To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.

How does a concierge manager typically collaborate with other departments to enhance guest experiences?

As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.

What is the difference between Concierge Manager vs Front Desk Supervisor?

Concierge ManagerFront Desk Supervisor
Oversees concierge services, manages guest requests, and coordinates with various departmentsSupervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception
Requires customer service skills, hospitality knowledge, and often experience in guest servicesRequires customer service skills, hospitality experience, and staff management abilities
Works primarily in hotels, resorts, or luxury establishmentsWorks mainly at hotel front desks, resorts, or hospitality venues

Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.

How much do concierge managers make?

Concierge managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often oversee staff, coordinate guest services, and require strong communication and organizational skills. Salaries can vary based on the hospitality environment and additional certifications held.

Is being a concierge manager a difficult job?

Concierge managers oversee guest services and coordinate requests in hospitality settings, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer expectations, irregular hours, and the need to handle multiple tasks simultaneously.

What are the most commonly searched types of Concierge jobs in Silver Spring, MD?

The most popular types of Concierge jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Concierge Manager jobs?

Cities near Silver Spring, MD with the most Concierge Manager job openings:

Concierge Manager jobs near you
Infographic showing various Concierge Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $50,251 per year, or $24.2 per hour.

Concierge (4715)

The St. James

Springfield, VA • On-site

$16.25 - $21/hr

Other

Re-posted 7 days ago

Job description

Concierge
Location: The St. James - Springfield, VA
About The St. James: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self.
Our People & Culture: At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences-experiences that engage, inspire, and delight-depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team.
Job Description:
The St. James is looking for a CONCIERGE to join the team at our new Performance Club located in Springfield, Virginia. The concierge will be primarily responsible for providing an elevated level of hospitality in welcoming members and guests, managing member feedback, taking, and escalating messages, managing mail and deliveries, and facilitating overall excellent member and guest experience. The concierge team will work directly for the Concierge Manager of The St. James Performance Club.
Key Responsibilities:
• Provide the highest level of customer service to members, prospective members, and guests.
• Professionally greet members, guests, and team members.
• Direct member and customer feedback or complaints to appropriate St. James manager, and follow-up on issues derived from those comments.
• Collaborate with the Concierge Manager to order department supplies.
• Answer phones in a pleasant and friendly manner. Take messages and provide feedback on the phone as required
• Update member accounts.
• Ability to work opening shift, evening shift, and work weekends if needed.
• Maintain an orderly work station area, including lobby and entrance ways.
• Supporting the safety of all members, guests, and team members.
Qualifications
• GED Required
• Able to work 18 hours per week (minimum 3 days per week)
• Great hospitality, customer service and communication skills.
• Reliable, professional, computer literate, energetic, and friendly.
• Strong understanding of sales and customer service techniques.
• Excellent written and oral communication skills.
• Interested in health, fitness, and/or sports.
• Ability to lift-up to 50lbs
• Background check required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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