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Professional Concierge Jobs in Silver Spring, MD

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Professional Concierge information

See Silver Spring, MD salary details

$11

$18

$26

How much do professional concierge jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for professional concierge in Silver Spring, MD is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

What is a professional concierge?

Professional concierges are hospitality professionals who assist guests or clients by providing personalized services such as making reservations, arranging transportation, recommending local attractions, and handling special requests. They are typically employed at hotels, luxury residential buildings, or corporate offices. Their main goal is to enhance the guest experience by ensuring convenience, comfort, and satisfaction through attentive and knowledgeable service.

What is the difference between Professional Concierge vs Hotel Concierge?

AspectProfessional ConciergeHotel Concierge
CredentialsCustomer service experience, certifications in hospitality or concierge servicesCustomer service experience, hospitality certifications often preferred
Work EnvironmentLuxury residences, corporate offices, private clubsHotels, resorts, hospitality venues
Employer & IndustryPrivate clients, luxury service providersHotels, hospitality industry
Common Search/ComparisonYesYes

While both roles focus on providing personalized services, a Professional Concierge typically works in private residences or corporate settings, offering tailored assistance to individual clients. A Hotel Concierge operates within the hospitality industry, assisting hotel guests with reservations, local recommendations, and other travel needs. The key difference lies in their work environment and client base, though both require strong customer service skills and relevant certifications.

What are the key skills and qualifications needed to thrive as a professional concierge?

To thrive as a Professional Concierge, you need in-depth knowledge of local attractions, excellent organizational abilities, and experience in hospitality or customer service. Familiarity with property management systems, reservation software, and communication platforms is typically required. Outstanding interpersonal skills, resourcefulness, and discretion help concierges build trust and exceed guest expectations. These competencies are crucial for providing seamless, personalized service and ensuring guest satisfaction in a fast-paced environment.

How does a professional concierge typically handle high-pressure situations or last-minute requests from guests?

Professional concierges are often faced with urgent guest requests, such as securing last-minute reservations or resolving unexpected issues. In these situations, they rely on strong local networks, resourcefulness, and excellent communication skills to deliver prompt solutions. Concierges must remain calm under pressure, prioritize tasks efficiently, and maintain a positive, service-oriented attitude. Collaborating closely with hotel staff and local vendors is key to fulfilling guest needs quickly and exceeding expectations.
What are the most commonly searched types of Concierge jobs in Silver Spring, MD? The most popular types of Concierge jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Professional Concierge jobs? Cities near Silver Spring, MD with the most Professional Concierge job openings:
Professional Concierge jobs near you
Infographic showing various Professional Concierge job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 72% Full Time, 15% Part Time, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,962 per year, or $18.7 per hour.

Concierge Full Time Saturday - Wednesday

GUARDIAN SECURITY SERVICES, INC.

Washington, DC • On-site

$21/hr

Full-time

Re-posted 20 days ago

Job description

Description:

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC 20011 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.


Pay rate: $21.00 / hr

Schedule and shift: Saturday - Sunday 7:00am - 3:00pm + Monday - Wednesday 3:00pm - 11:00pm


Position Summary

We are seeking a polished, professional Concierge with a strong hospitality and concierge background (hotel, luxury residential, high-end customer service) to join our team at a premium residential community. This role is ideal for someone who thrives in a guest-facing environment, provides white-glove service, and understands how to represent a luxury property with confidence and courtesy.



Key Responsibilities

• Provide a warm, professional greeting to all residents, guests, and visitors

• Open doors, assist with resident/guest entry, and provide lobby support

• Maintain a visible, engaged presence in the lobby (stand-to-serve posture)

• Coordinate resident requests and assist with concierge-style services

• Manage package delivery flow (log, notify residents, secure packages as needed)

• Offer directions, general property information, and support visitor coordination

• Monitor lobby activity and report suspicious or unusual behavior per protocol

• Communicate effectively with property management, residents, and building staff

• Assist with vendor check-ins and ensure access procedures are followed

• Maintain cleanliness and presentation standards in lobby/front entrance area

• Complete daily shift reports and incident documentation when needed


Required Qualifications

• Prior hospitality experience required (hotel front desk, concierge, bellman, luxury customer service, etc.)

• Strong customer service skills and professional communication

• Excellent appearance and grooming standards

• Comfortable engaging with residents daily and building rapport

• Ability to stand for extended periods and remain attentive/alert

• Dependable, punctual, and able to follow procedures consistently

• Strong problem-solving skills and calm under pressure

• Must be able to pass a background check and any required screening


Preferred Qualifications

• Luxury residential or high-rise building experience

• Concierge training or prior guest service leadership exposure

• Experience with package systems/logs and resident communication

• Security or access control familiarity (not required, but a plus)


What We Offer

• Competitive hourly pay with stable schedule

• Opportunities for growth within a premier property environment

• Professional work culture with strong operational support

• Training and clear expectations


A detailed scope-of-work will be discussed during the interview process.


The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.


Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.

Requirements: