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Virtual Concierge Jobs in Silver Spring, MD (NOW HIRING)

Hunters Woods at Trails Edge

Concierge

Reston, VA

$19 - $21/hr

Concierge - Hunters Woods at Trails Edge Love to make a difference in the lives of seniors? At ... virtual interviewer, to make the first step in our hiring process simple, convenient, and engaging ...

Hunters Woods at Trails Edge

Concierge

Reston, VA · On-site

$19 - $21/hr

Concierge - Hunters Woods at Trails Edge Love to make a difference in the lives of seniors? At ... virtual interviewer, to make the first step in our hiring process simple, convenient, and engaging ...

MAPMG

Virtual AHC/Urgent Care

Washington, DC · On-site

$280K/yr

A concierge service that works directly with you to apply for all required state, CDS, and DEA licenses * Virtual Care Home Equipment Bundle The starting annual salary for this position is $280,000 ...

MAPMG

Virtual AHC/Urgent Care

Washington, DC · On-site +1

$280K/yr

A concierge service that works directly with you to apply for all required state, CDS, and DEA licenses * Virtual Care Home Equipment Bundle The starting annual salary for this position is $280,000 ...

DiscoverU Health

Family Practice Physician

Laurel, MD · On-site

$110 - $125/hr

... concierge-style experience to our members across the DMV area. Our mission is to make healthcare ... Provide in-person, virtual, or in-home primary care visits (depending on membership plan)

Skin Clique

Aesthetic Nurse Practitioner

Washington, DC · On-site

Attending and actively participating in training sessions and virtual staff meetings regularly Requirements This position requires you to provide in-person, concierge aesthetics procedures throughout ...

DiscoverU Health

Family Nurse Practitioner

Laurel, MD · On-site

$65 - $75/hr

DiscoverU Health is a preventive-first medical practice delivering a concierge-style experience to ... Provide in-person, virtual, or in-home primary care visits (depending on membership plan)

DMI

Tier 3 System Admin Lead

Washington, DC · On-site

$57K - $62K/yr

Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and ...

DMI

Tier 3 System Admin Lead

Washington, DC · On-site

$57K/yr

Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and ...

DMI

Tier 3 System Admin Lead

Washington, DC · On-site

Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and ...

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Virtual Concierge information

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How much do virtual concierge jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for virtual concierge in Silver Spring, MD is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges Virtual Concierges face when managing multiple guest requests simultaneously?

Virtual Concierges often juggle a high volume of inquiries across various platforms, which can make prioritizing and addressing each guest’s needs challenging. Effective time management, strong communication skills, and the ability to quickly access and relay information are essential to ensuring prompt, personalized service. The role frequently requires multitasking—coordinating reservations, answering questions, and resolving issues—all while maintaining a friendly, professional demeanor. Leveraging digital tools and establishing clear workflows can help manage these demands efficiently.

What are virtual concierges?

Virtual concierges are digital or remote professionals who assist clients or customers with a variety of tasks, such as making reservations, answering questions, providing recommendations, and managing appointments. They use online communication tools like chat, email, or phone to deliver personalized services without being physically present. Virtual concierges are commonly employed by hotels, property management companies, and businesses looking to enhance customer experience. Their goal is to provide convenient, efficient, and accessible support tailored to individual needs.

What are the key skills and qualifications needed to thrive as a Virtual Concierge, and why are they important?

To thrive as a Virtual Concierge, you need strong customer service skills, attention to detail, and often a background in hospitality or administration. Familiarity with CRM software, booking platforms, and communication tools like live chat or email systems is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help deliver personalized and seamless guest experiences remotely. These skills ensure that clients receive prompt, accurate assistance, fostering satisfaction and loyalty in a virtual environment.

What Is a Virtual Concierge?

A virtual concierge, also known as a personal concierge, offers various administrative and organizational services while working and communicating remotely to help busy clients or businesses. As a virtual concierge, you’re typically on-call and fulfill the essential tasks that your clients don’t have time to do or can’t do on their own. Job duties include making travel arrangements, scheduling meetings, answering phone calls and emails, researching various information, and invoicing or maintaining files. Customer service skills are vital for this career, and you need to be highly organized to manage daily activities for several clients at a time.

What is the difference between Virtual Concierge vs Virtual Assistant?

AspectVirtual ConciergeVirtual Assistant
CredentialsCustomer service experience, hospitality or related certifications often preferredAdministrative skills, basic computer proficiency, sometimes specific software training
Work EnvironmentRemote, client-facing, often in hospitality or luxury servicesRemote, administrative support across various industries
Employer & IndustryHotels, resorts, luxury services, travel companiesBusinesses, entrepreneurs, corporate clients across multiple sectors
Search & Comparison IntentCustomer service, hospitality, guest experienceAdministrative support, scheduling, email management

While both roles operate remotely and require strong communication skills, a Virtual Concierge focuses on guest services and hospitality-related tasks, whereas a Virtual Assistant handles administrative duties across various industries. Understanding these differences helps job seekers target the right opportunities based on their skills and career goals.

More about Virtual Concierge jobs
What are the most commonly searched types of Concierge jobs in Silver Spring, MD? The most popular types of Concierge jobs in Silver Spring, MD are:
What are popular job titles related to Virtual Concierge jobs in Silver Spring, MD? For Virtual Concierge jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Virtual Concierge jobs in Silver Spring, MD look for? The top searched job categories for Virtual Concierge jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Virtual Concierge jobs? Cities near Silver Spring, MD with the most Virtual Concierge job openings:
Virtual Concierge jobs near you
Concierge

Concierge

Hunters Woods at Trails Edge

Reston, VA

$19 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Concierge - Hunters Woods at Trails Edge

Love to make a difference in the lives of seniors?

At Solera Senior Living, we are guided by our Core Values—Compassion, Communication, Commitment, and Creativity—which shape how we care for residents, support families, and work together as a team. We’re looking for compassionate, service-driven individuals to be the first smiling face our residents and guests see every day. If you’re passionate about hospitality, connection, and making every interaction meaningful, we’d love for you to join our team!


What Solera Offers You

  • A growing company with opportunities for career advancement

  • Immediate pay access — no more waiting for payday

  • Tuition reimbursement to support your professional growth

  • Comprehensive medical benefits with discounted gym memberships

  • Dental, vision, life, and disability insurance

  • 401(k) retirement plan with company match

  • Paid holidays and paid time off

  • Employee Assistance Program (EAP)

  • Perks and employee discount programs

  • Supportive, team-oriented workplace culture

Position Summary

As the Concierge, you’ll serve as the hub of the community. Welcoming guests, supporting residents, and assisting with administrative needs. Your role is key in setting the tone for hospitality and service excellence at Village Crossing at Worman's Mill.

Concierge Key Responsibilities include:

  • Greet residents, families, and visitors, creating a warm and professional first impression

  • Answer phones promptly with proper community greeting and route calls/messages as needed

  • Sort and distribute mail to appropriate departments

  • Provide clerical support, including typing, filing, data entry, and handling correspondence

  • Escort visitors, residents, or families as needed to suites or community areas

  • Maintain accurate referral, mailing list, and customer information databases

  • Assist with the move-in process, ensuring all documentation and steps are completed accurately

  • Support special events with setup and tear down as needed

  • Uphold confidentiality, resident rights, and Solera’s policies and standards

  • Promote a safe and secure environment for residents, guests, and team members

  • Collaborate with other departments and foster a positive, team-oriented environment

  • Perform other duties as assigned by the Director of Community Development


Concierge Qualifications

  • Previous customer service or receptionist experience preferred

  • Strong interpersonal and communication skills (both written and verbal)

  • Proficiency in office equipment and software (computer, phone system, copier, etc.)

  • Compassionate, patient, and able to remain calm under pressure in a busy environment

  • Excellent organizational skills with ability to prioritize tasks and meet deadlines

  • Ability to maintain professionalism and courtesy in all interactions

  • Knowledge of resident rights and confidentiality practices (training provided)

  • Friendly, approachable, and team-oriented with genuine care for seniors

  • Annual flu vaccine required (medical/religious exemptions accepted)


At Hunters Woods at Trails Edge, we’ve partnered with MemoMate, an AI-powered virtual interviewer, to make the first step in our hiring process simple, convenient, and engaging for all candidates.


Solera Senior Living is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.


All offers of employment are contingent upon the successful completion of a background check.


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