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Virtual Community Manager Jobs (NOW HIRING)

Ghost Story Games

OR · On-site

$87K - $90K/yr

Community & Social Media: * Develop and execute strategy for owned social media and community ... testers, managing virtual and IRL technical set ups, and other operational needs as they arise

Sega of America

Brand Community Manager

Burbank, CA · On-site

$110K - $138K/yr

The Brand Community Manager supports the Brand Marketing team by leading and managing strategic ... Plan and coordinate live and virtual events that utilizes creators and community participation to ...

Actalent

Cad Manager

Chicago, IL · Hybrid

Job Title: CAD Manager The CAD Manager oversees and maintains transportation-focused CAD standards ... Collaborate with drafters and designers across multiple offices through a virtual community to ...

Fireworks AI

Social and Community Manager

San Mateo, CA · On-site

$129K/yr

Events & Cross-Team Collaboration Help plan and execute virtual and in-person events, webinars, and ... management or community management (developer or AI communities preferred). * Sharp judgment on ...

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Virtual Community Manager information

See salary details

$31K

$58.9K

$92.5K

How much do virtual community manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for virtual community manager in the United States is $58,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $67,000.00 per year, depending on experience, location, and employer.

How does a virtual community manager typically collaborate with other departments to enhance member engagement?

As a Virtual Community Manager, you will often work closely with marketing, customer support, and product teams to ensure that community initiatives align with overall business goals. This collaboration can involve sharing user feedback to inform product development, supporting marketing campaigns with community-driven content, and coordinating with support teams to address recurring member inquiries. Engaging in regular cross-departmental meetings and utilizing collaborative project management tools are common practices to streamline communication and maximize the community's impact.

What is a virtual community manager?

A Virtual Community Manager is a professional responsible for building, engaging, and maintaining online communities for businesses, brands, or organizations. They manage social media channels, forums, and other digital platforms to foster positive interactions, address member concerns, and encourage participation. Their role often includes creating content, moderating discussions, and developing strategies to grow and support the community. Virtual Community Managers play a key part in enhancing brand loyalty and ensuring a positive online experience for members.

What is the difference between Virtual Community Manager vs Social Media Coordinator?

AspectVirtual Community ManagerSocial Media Coordinator
CredentialsExperience in online community management, relevant certifications (e.g., Community Management certifications)Social media marketing skills, familiarity with social platforms, marketing certifications
Work EnvironmentOnline platforms, forums, community portalsSocial media platforms like Facebook, Instagram, Twitter
Employer & IndustryTech companies, gaming, education, customer supportMarketing agencies, brands, media companies
Search & Comparison IntentUnderstanding community engagement roles, online community managementSocial media marketing, content creation, brand promotion

The Virtual Community Manager focuses on building and maintaining online communities through forums and dedicated platforms, emphasizing engagement and support. In contrast, the Social Media Coordinator primarily manages social media channels to promote brands and campaigns. While both roles require digital communication skills, the Virtual Community Manager specializes in community engagement, whereas the Social Media Coordinator concentrates on content and brand visibility across social platforms.

What are the key skills and qualifications needed to thrive as a virtual community manager, and why are they important?

To thrive as a Virtual Community Manager, you need expertise in online community engagement, content moderation, and a solid understanding of social media platforms, typically supported by experience in digital communications or marketing. Familiarity with community management tools like Discord, Slack, or Facebook Groups, as well as analytics platforms, is often required. Outstanding written communication, conflict resolution, and empathy are essential soft skills for fostering a positive and inclusive online environment. These skills and qualities are crucial for building active, loyal communities and ensuring smooth, effective interactions in virtual spaces.
More about Virtual Community Manager jobs
What cities are hiring for Virtual Community Manager jobs? Cities with the most Virtual Community Manager job openings:
What states have the most Virtual Community Manager jobs? States with the most job openings for Virtual Community Manager jobs include:
What job categories do people searching Virtual Community Manager jobs look for? The top searched job categories for Virtual Community Manager jobs are:
Virtual Community Manager jobs near you
Infographic showing various Virtual Community Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $58,937 per year, or $28.3 per hour.

Player Experience & Community Manager

Ghost Story Games

OR • On-site

$87K - $90K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The Challenge:
  • Community & Social Media:
    • Develop and execute strategy for owned social media and community channels
    • Develop player engagement strategies to foster a long-lasting community
    • Craft social media content, draft copy, and drive asset ideation and production
    • Monitor and respond to player inquiries
  • Content Creators:
    • Identify, build and maintain in-house relationships with content creators
    • Provide hands-on support and/or manage external resources to provide hands-on support for creators engaging with our game
  • Customer Service:
    • Build a customer service solution including onboarding and managing a BPO and customer service tool
    • Create and maintain a customer service run book that outlines protocols, roles, responsibilities, and escalation plans
    • Maintain an internal and external knowledge hub
  • Email marketing: Draft and distribute newsletter and bespoke marketing emails  
  • Analytics & Reporting: Define and report on KPIs, report on player sentiment, and make recommendations for improving engagement for all areas of ownership
  • Campaign & Operational Support:
    • Assist with playtesting efforts including onboarding play testers, managing virtual and IRL technical set ups, and other operational needs as they arise
    • Collaborate with the broader marketing team on campaign planning, research, competitive analysis, and copywriting
  • Other duties as assigned
What You'll Take On:
  • You can use data to back up your recommendations
  • You're ready to challenge conventional wisdom
  • You have deep familiarity with online and IRL gaming communities, especially for single player games and using indie developer communication styles
  • You understand audiences' behaviors, creator and community motivations, and key industry platform algorithms  
  • You have a basic knowledge of Adobe Photoshop
What You Bring:
  • 5+ years experience in the video game community management role  
  • Has shipped at least 2 games on PC and console in a community manager role
  • Strong written and verbal communication

Must be eligible to work in the U.S.


The pay range for this position in Massachusetts at the start of employment is expected to be between $87,100 and $90,920 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for employees in regular roles may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits, provided that temporary or intern roles will not be eligible for many of these payments or benefits. Details of participation in compensation and benefit plans (if applicable) will be provided if an employee receives an offer of employment. If hired, employee will be in an ~at-will position~ and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

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