Virtual Academic Advisor Jobs in Virginia (NOW HIRING)

Posting Details
Posting Summary
Working Title
Virtual Advisor
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Nonexempt
Pay Band
04
Position Number
295W5572
Agency
Tidewater Community College
Division
Tidewater Community College (Div)
Work Location
Chesapeake - 550
Hiring Range
$27.04 per hour, part time
Emergency/Essential Personnel
No
EEO Category
2-Professionals
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Yes
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
Part time, up to 29hrs.
This position does require working some weekends and holidays, including over the winter break.
The position is a telework position, and is to support students year-round, even when the campuses are closed.
Sensitive Position
No
Job Description
Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC's institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
Support the mission and vision of TCC by assisting potential, new, transfer, and continuing students (both traditional and distance learners) via email, phone, and other virtual platforms with understanding programs of study (curricular and non-curricular), course planning, career planning, preliminary evaluations of transfer credit, interpretation of math and English placement, course enrollment protocols, as well as program-specific applications and general information on TCC policies and procedures with an emphasis on academic progress, graduation, and transfer. This position also supports the organizational operations by leading some processes to ensure adequate delivery of services. Additionally, this position will serve as the main advising point of contact for the Accelerated Degree Program.
Functional Responsibilities:• Answer questions via email, phone, and other virtual platforms relating to educational transfer and career planning.
• Provide current information to assist students in their decision-making process.
• Provide support and referrals as needed to ancillary departments within the college, including Financial Aid, CMVE, ESL, and student support services.
• Work collaboratively with other TCC departments and personnel to support the learning of all students.
• Document advising conversations from all platforms in Navigate and SalesForce (as applicable).
• Attend office, department, and college-wide advising meetings.
• Answer emails during holidays and weekends.
• Lead weekly staffing efforts for virtual advising staff.
• Prepare and disseminate reports to advising leadership on virtual advising activity.
• Attend professional development trainings, including some in-person events such as Advising Institute and Student Affairs Kick-Off.
• Lead advisor for the Accelerated Degree Program, including, but not limited to: scheduling virtual appointments, maintain open communication pathways, assess student needs and connect with campus resources to support student retention and completion within one year, maintain data collection and reporting to advising leadership, and assist with programming specific to this population.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications

• Position requires knowledge of TCC/VCCS policies and procedures
• Experience supporting a diverse student population, including dual-enrolled high school students, returning adult learners, highly motivated self-directed individuals, and students requiring additional guidance to clarify and achieve their academic goals.
• Practical skills include a sound working knowledge of computer platforms and software, including CANVAS, SIS, Sharepoint, and Microsoft Office.
• Interpersonal skills include a comfortable and knowledgeable online presence with the ability to transfer meaningful information via email to a varied population of students.

Additional Considerations
N/A
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
N/A
Posting Detail Information
Posting Number
WGE_3343P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
08/05/2026
Job Close Date
08/12/2026
Open Until Filled
No
Agency Website
TCC.edu
Contact Name
Lizette White
Email
Jobs@tcc.edu
Phone Number
Special Instructions to Applicants
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer
The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting
https://jobs.vccs.edu/postings/99493