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Video Teller Jobs (NOW HIRING)

Nusenda Credit Union

Video Teller

Albuquerque, NM · On-site

$14.50 - $18.25/hr

As a Video Teller, you will be a trusted financial resource to members by assisting with routine financial transactions at an exceptional service level through utilizing video teller technology while ...

Honor Credit Union

Video Teller

Saint Joseph, MI · On-site

$15 - $19/hr

Video Teller - St. Joseph (Part-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your ...

Honor Credit Union

Video Teller

Saint Joseph, MI · On-site

$15 - $19/hr

Video Teller - St. Joseph (Part-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your ...

Northwest Bank

Video Teller

Erie, PA · On-site

$15.50 - $19.50/hr

PA0121 Erie - 26th & Peach The Video Teller enhances the customer experience by assertively caring for our customers through providing excellent service, product offerings, and expanding ...

Northwest Bank

Video Teller

Erie, PA · On-site

$15.50 - $19.50/hr

PA0121 Erie - 26th & Peach The Video Teller enhances the customer experience by assertively caring for our customers through providing excellent service, product offerings, and expanding ...

Northwest

Video Teller

Erie, PA

$15.50 - $19.50/hr

PA0121 Erie - 26th & Peach The Video Teller enhances the customer experience by assertively caring for our customers through providing excellent service, product offerings, and expanding ...

Northwest

Video Teller

Erie, PA

$15.50 - $19.50/hr

PA0121 Erie - 26th & Peach The Video Teller enhances the customer experience by assertively caring for our customers through providing excellent service, product offerings, and expanding ...

CommunityAmerica Credit Union

Video Teller

Lenexa, KS · On-site

$15 - $18.50/hr

Summary Job Summary The Video Teller provides support and service to new and existing Credit Union members using ITM digital video interactions. Provides a prompt and professional member experience ...

Summit Credit Union

Video Teller

Cottage Grove, WI · On-site

$15.25 - $19/hr

We're looking for a passionate individual to join our team as a Video Teller , where you'll connect with members in real time, solve problems, and make managing money easier, more effective, and yes ...

Summit Credit Union

Video Teller

Cottage Grove, WI · On-site

$15.25 - $19/hr

We're looking for a passionate individual to join our team as a Video Teller , where you'll connect with members in real time, solve problems, and make managing money easier, more effective, and yes ...

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Video Teller information

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$24

How much do video teller jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for video teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a video teller?

Video Tellers are bank employees who assist customers remotely via video conferencing technology, often through an ATM or kiosk. They help with a variety of banking transactions and services such as deposits, withdrawals, account inquiries, and more, just as a traditional teller would in person. Video Tellers offer extended service hours and can provide personalized assistance in locations where full-service branches might not be available. This technology enhances convenience and accessibility for customers, bridging the gap between digital banking and face-to-face service.

What are the key skills and qualifications needed to thrive as a video teller?

To thrive as a Video Teller, you need strong customer service skills, a solid understanding of banking procedures, and typically a high school diploma or equivalent. Familiarity with banking software, video conferencing systems, and cash handling tools is essential. Excellent communication, problem-solving, and multitasking abilities help Video Tellers provide a positive client experience remotely. These skills are crucial for efficiently assisting customers, maintaining security standards, and ensuring satisfaction in a digital banking environment.

How does a video teller typically collaborate with in-branch staff and remote banking teams?

Video Tellers often work closely with in-branch staff and remote banking teams to ensure seamless customer service across various channels. While their primary responsibilities involve assisting customers through video calls or interactive kiosks, they regularly coordinate with branch employees to resolve complex issues, handle transactions that require physical intervention, or escalate specialized requests. Effective communication, teamwork, and familiarity with digital banking platforms are essential for ensuring a smooth workflow and consistent customer experience. This collaborative environment also provides opportunities for learning and career advancement within the financial institution.

What is the difference between Video Teller vs Bank Teller?

AspectVideo TellerBank Teller
Required CredentialsHigh school diploma or equivalent; some certifications may enhance prospectsHigh school diploma or equivalent; certifications optional
Work EnvironmentRemote or branch-based with video technologyBranch-based, face-to-face with customers
Employer & Industry UsageUsed by banks adopting digital solutionsTraditional bank branches, retail banking
Common Search & ComparisonOften compared for customer service and technology useTraditional role, face-to-face service

The main difference between a Video Teller and a Bank Teller lies in their work environment and interaction method. Video Tellers operate via video technology, providing remote banking services, while Bank Tellers work directly with customers in branch settings. Both roles require similar credentials, but Video Tellers focus on digital banking solutions, making them suitable for banks adopting remote service models.

How does a video teller work?

A video teller operates through a secure video connection, allowing them to assist customers with banking transactions remotely. They use specialized banking software and cameras to verify identities and perform tasks such as deposits, withdrawals, and account inquiries, often working in a branch environment or remotely with flexible schedules.

Is a video teller a remote job?

A video teller position can be remote or in-branch, depending on the employer. Many remote video teller roles require familiarity with banking software, a reliable internet connection, and a quiet workspace. Employers often specify whether the role is remote during the application process.
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Video Teller jobs near you
Infographic showing various Video Teller job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.

Video Teller

Nusenda Credit Union

Albuquerque, NM • On-site

$14.50 - $18.25/hr

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Nusenda Credit Union rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. 

As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!

Thank you for your interest in joining the Nusenda team!

We are currently searching for a Full-Time Video Teller Universal Placement (UP), (onsite) to join our organization. As a Video Teller, you will be a trusted financial resource to members by assisting with routine financial transactions at an exceptional service level through utilizing video teller technology while using a consultative approach to evaluate, educate, and fulfill member financial needs and refer members to specialized departments when necessary.

To thrive in this role, you should have one to three years of previous banking or related experience. This position is a mixture of excellent member service, problem solving, and education. In this role, you will review and processes member’s financial transactions including answering inquiries on account, product, services or problem resolution that are within your authority to resolve through face-to-face camera interaction using video teller machines.

Key Skills and Experience:

  • Experience providing a high level of member service in a face-to-face, highly technical environment.
  • Ability to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
  • Effectively communicate with internal and external customers appropriately via in person, email etc.
  • Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service.
  • Knowledgeable in Microsoft Office and all internal systems as affiliated with the department.
  • Ability to adapt quickly to change and proactively communicate.

    We are currently seeking a Full-Time Video Teller who can work 37-40 hours per week, with open availability Monday-Saturday.

    Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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