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Interactive Teller Jobs (NOW HIRING)

Centennial Bank

Interactive Teller

Jonesboro, AR · On-site

$13.75 - $17/hr

GENERAL DESCRIPTION OF POSITION The Interactive Teller will be responsible for providing a positive customer experience, through accurate, professional and exceptional service. The primary function ...

Jovia Financial

Interactive Teller (ITM)

Uniondale, NY · On-site

$38K - $45K/yr

Interactive Teller (ITM) Join our team and begin writing your next success story with us. If you're looking for a place where culture and leadership matter, look no further. Whether you work here ...

Ascend Federal Credit Union

Part Time Teller

Tullahoma, TN · On-site

$14 - $17.75/hr

Provide prompt, efficient and accurate service in the processing of transactions via interactive teller machines. * Handle member issues including complaints and errors in an acceptable manner.

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Interactive Teller information

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How much do interactive teller jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for interactive teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How much does a virtual teller make?

A virtual teller typically earns between $12 and $20 per hour, depending on experience, location, and employer. Salaries can also include benefits such as health insurance and retirement plans, and the role often requires strong customer service skills and familiarity with banking software.

How to become a virtual bank teller?

To become a virtual bank teller, candidates typically need a high school diploma or equivalent, strong customer service skills, and familiarity with banking software and digital communication tools. Some employers may prefer prior experience in banking or cash handling, and certifications such as a bank teller certification can enhance prospects. Training is often provided by the employer to familiarize new tellers with specific systems and procedures.

What is the difference between Interactive Teller vs Bank Teller?

FeatureInteractive TellerBank Teller
CredentialsTypically requires high school diploma or equivalent; some certificationsHigh school diploma or equivalent
Work EnvironmentRemote or in-branch with advanced technologyIn-branch customer service
Employer & IndustryBanks, credit unions using digital solutionsTraditional bank branches
Job FunctionsRemote transactions, customer assistance via video, ATM-like servicesCash handling, account inquiries, deposits, withdrawals

Interactive Tellers utilize advanced technology to perform banking transactions remotely, often through video interfaces, while Bank Tellers work directly with customers in branch locations. Both roles require similar basic credentials but differ in work environment and scope of services offered.

Which bank pays most for tellers?

Pay rates for tellers vary by bank and location, but larger banks such as JPMorgan Chase, Bank of America, and Wells Fargo tend to offer higher wages and better benefits compared to smaller regional banks. Salaries for tellers typically range from $12 to $17 per hour, with some banks offering additional incentives or bonuses based on performance and experience.

How does an Interactive Teller collaborate with remote banking teams and branch staff to ensure seamless customer service?

Interactive Tellers often work in tandem with both remote support teams and in-branch staff to provide customers with efficient and personalized banking services. They use advanced video banking technology to interact with customers and may need to coordinate with branch employees for tasks like cash dispensing, account verification, or handling sensitive issues. Effective communication and strong teamwork are essential, as Interactive Tellers frequently relay information and escalate complex requests to specialized departments. This collaborative approach helps maintain high service standards and ensures that customers receive timely assistance.

What are the key skills and qualifications needed to thrive as an Interactive Teller, and why are they important?

To thrive as an Interactive Teller, you need strong knowledge of banking operations, cash handling, and customer service, often supported by a high school diploma or equivalent. Familiarity with interactive teller machine (ITM) software, core banking systems, and digital communication tools is typically required. Excellent verbal communication, problem-solving abilities, and a personable demeanor help build trust and resolve customer issues remotely. These skills ensure efficient, secure transactions and a positive customer experience, which are critical for the success of remote banking services.

What are Interactive Tellers?

Interactive Tellers are banking professionals who assist customers remotely using video conferencing technology at specialized ATMs or kiosks. They handle a wide range of transactions, such as deposits, withdrawals, check cashing, and account inquiries, while providing the personal touch of face-to-face service. Interactive Tellers bridge the gap between traditional in-person tellers and digital banking, offering extended hours and convenient access to banking services. Their role helps banks enhance customer service and streamline operations.

What does an interactive teller do?

An interactive teller is a banking professional who operates a video-enabled kiosk or station to assist customers with transactions such as deposits, withdrawals, and account inquiries. They use remote communication tools and may require knowledge of banking procedures and customer service skills. This role often involves working in a branch environment with a focus on technology-driven service delivery.
More about Interactive Teller jobs
What cities are hiring for Interactive Teller jobs? Cities with the most Interactive Teller job openings:
What states have the most Interactive Teller jobs? States with the most job openings for Interactive Teller jobs include:
What job categories do people searching Interactive Teller jobs look for? The top searched job categories for Interactive Teller jobs are:
Interactive Teller jobs near you
Infographic showing various Interactive Teller job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 73% Physical, 1% Hybrid, and 26% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.
Interactive Teller (Full Time)

Interactive Teller (Full Time)

KEMBA Financial Credit Union

Columbus, OH • On-site

$15.50 - $19.25/hr

Full-time

Re-posted 18 days ago

Kemba Financial Credit Union rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Title: Interactive Teller
Reports to: Interactive Teller Supervisor
Supervises: None
Status: Non-Exempt
Objective
The Interactive Teller will provide service support to Member transaction needs via multiple channels in a manner that is professional, friendly, and compliant with all policies and procedures. In doing so, the Interactive Teller will proactively recommend and refer new and alternative financial services to Members that best fit their financial needs.
Duties and Responsibilities
  • Responsible for basic and complex member service ITM directed interactions related to member accounts including but not limited to
    • Deposits, Withdrawals and Payments
    • Account information
    • Share Drafts
    • Share Certificates
    • Money Markets
    • IRA's
    • Share and Lending Rates and Terms
    • Shared Branching
    • Monitor transactions to avoid losses to Member and KEMBA from fraud
  • Identify and recommend new and alternative services to Members that will properly fit their financial needs
  • Meet or exceed assigned service and productivity goals established for this position
  • Perform all duties in a manner that is 100% compliant with KEMBA policies and procedures
    • Provide friendly and member centric service for all requests
  • Assist other Interactive Tellers with work as needed
  • Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
  • On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs
  • Must be able to relate to other people beyond giving and receiving instructions:
  • Can get along with coworkers or peers without exhibiting behavioral extremes
  • Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
  • Respond appropriately to criticism from a supervisor
  • Performs other duties as required by management

Required Qualifications
  • High school diploma or equivalent
  • Prior teller experience or equivalent
  • Prior experience in a sales/customer service environment
  • Strong organizational skills and attention to detail
  • Must value a high degree of accuracy
  • Professional demeanor and ability to be "On Stage" for extended periods maintaining a positive attitude
  • Excellent communication skills with appropriate grammar
  • Basic PC skills (Windows)
  • Willing to work a flexible schedule

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
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