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Voluntary Itm Teller Jobs (NOW HIRING)

Blue Sky Bank

Virtual Teller/ITM Teller

Tulsa, OK · On-site +1

$14 - $17.75/hr

... voluntary accident and critical illness coverage, and 100% employer-paid short-term disability ... Perform ITM virtual/video teller transactions for multiple branch locations * Maintain a ...

Blue Sky Bank

Virtual Teller/ITM Teller

Tulsa, OK

$14 - $17.75/hr

... voluntary accident and critical illness coverage, and 100% employer-paid short-term disability ... Perform ITM virtual/video teller transactions for multiple branch locations * Maintain a ...

FCCU

ITM Teller - Part Time (29 hours)

Houston, TX · On-site

$15/hr

The ITM Teller assists credit union members with various financial transactions in a personable ... Paid volunteer time * 401(k) plan with an exceptional company match * Health and Wellness Program

Equity Bank

Video Teller (ITM Teller)

Wichita, KS

$15 - $16.50/hr

Video Teller (ITM Teller) Department: Customer Care Location: Wichita, KS (Rock) Status: FT Hourly ... At Equity Bank we will help you invest in your community through volunteer opportunities which ...

Equity Bank

Video Teller (ITM Teller)

Wichita, KS · On-site

$15 - $16.50/hr

Video Teller (ITM Teller) Department: Customer Care Location: Wichita, KS (Rock) Status: FT Hourly ... At Equity Bank we will help you invest in your community through volunteer opportunities which ...

Suncoast Credit Union

Online Teller - (Tampa)

Tampa, FL · On-site

$18.50/hr

The ITM Teller provides real-time transaction assistance to members from a centralized location ... Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information ...

Suncoast Credit Union

Online Teller - (Tampa)

Tampa, FL · On-site +1

$18.50/hr

The ITM Teller provides real-time transaction assistance to members from a centralized location ... Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information ...

General Electric Credit Union

Personal Teller

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Overview: Through Interactive Teller Machines (ITM), the Personal Teller administers all teller ... Volunteer opportunities -and earn additional PTO hours! * On-site clinics for Vaccines and ...

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Voluntary Itm Teller information

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$12

$17

$24

How much do voluntary itm teller jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for voluntary itm teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a voluntary ITM teller, and why are they important?

To thrive as a Voluntary ITM Teller, you need strong cash-handling skills, attention to detail, and a solid understanding of banking operations, typically supported by a high school diploma or equivalent. Familiarity with interactive teller machine (ITM) systems, transaction processing software, and basic office equipment is essential. Excellent interpersonal skills, problem-solving abilities, and a customer-focused attitude help you stand out in this client-facing role. These skills ensure efficient, accurate transactions and positive customer experiences, which are vital for maintaining trust and satisfaction in banking services.

What are the typical challenges faced by a voluntary ITM teller, and how can they be addressed?

Voluntary ITM Tellers often encounter challenges such as adapting to new technologies, managing multiple customer interactions simultaneously, and ensuring a high level of accuracy in transactions. Since ITM Tellers work through interactive teller machines, strong communication skills and comfort with digital tools are essential. Addressing these challenges involves continuous training on updated systems, practicing effective multitasking, and maintaining clear, friendly communication to build trust with customers remotely.

What is a voluntary ITM teller?

Voluntary ITM Tellers are banking professionals who operate Interactive Teller Machines (ITMs) to assist customers with their banking needs remotely. They provide many of the same services as traditional tellers, such as processing deposits, withdrawals, payments, and answering account questions, but do so using video conferencing and remote technology. These tellers help enhance customer service by offering extended hours and convenient access, making banking more flexible for customers. The 'voluntary' aspect may refer to employees opting to work in this specialized teller role or to a program where tellers volunteer for ITM training.

What is the difference between Voluntary Itm Teller vs Itm Teller?

AspectVoluntary Itm TellerItm Teller
CredentialsHigh school diploma or equivalent; basic cash handling skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentBank branches, retail banking settingsBank branches, retail banking settings
Employer & IndustryFinancial institutions, retail banksFinancial institutions, retail banks
Search & Comparison IntentUnderstanding volunteer roles in bankingPaid teller positions in banks

Both Voluntary Itm Tellers and Itm Tellers work in banking environments, handling cash and customer transactions. The key difference is that Voluntary Itm Tellers serve in volunteer roles without pay, often for community service or training, while Itm Tellers are paid employees. The skills, credentials, and work settings are similar, but the employment status distinguishes them.

More about Voluntary Itm Teller jobs

What cities are hiring for Voluntary Itm Teller jobs?

Cities with the most Voluntary Itm Teller job openings:

What states have the most Voluntary Itm Teller jobs?

States with the most job openings for Voluntary Itm Teller jobs include:

What job categories do people searching Voluntary Itm Teller jobs look for?

The top searched job categories for Voluntary Itm Teller jobs are:

Voluntary Itm Teller jobs near you
Infographic showing various Voluntary Itm Teller job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 66% Full Time, 24% Part Time, 7% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.

Virtual Teller/ITM Teller

Blue Sky Bank

Tulsa, OK • On-site, Remote

$14 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Job Type
Full-time
Description
Join Blue Sky Bank's team as an on-site Virtual Teller/ITM Teller in Tulsa, OK!
Connect with customers. Solve problems. Deliver exceptional service from anywhere in the bank.
As a Virtual Teller/ITM Teller, you will serve as a key point of contact for customers across the bank, providing exceptional service through phone, video, and digital channels. This role combines customer support, universal banking functions, account servicing, and operational expertise to help customers with their financial needs while supporting multiple branch locations. This position is often the first voice customers hear when contacting the bank and plays a vital role in creating positive experiences, strengthening relationships, and delivering innovative banking solutions.
Why Blue Sky Bank:
  • Benefits - Enjoy a comprehensive benefits package that includes a starting accrual of three weeks of paid time off, a 401(k) plan with employer matching, and medical, dental, and vision insurance. Additional benefits include a Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care FSA, voluntary accident and critical illness coverage, and 100% employer-paid short-term disability, long-term disability, and group life/AD&D insurance, as well as optional voluntary life/AD&D coverage.
  • Customer Impact - Serve as a trusted resource for customers by providing prompt, professional assistance through phone, video, and digital banking channels.
  • Variety & Growth - Develop expertise across multiple banking functions, including account opening, consumer lending, digital banking, teller services, and deposit operations.
  • Team Environment - Join a collaborative team that values knowledge sharing, customer satisfaction, and continuous improvement.

What You'll Do:
Contact Center Operations
  • Serve as the first point of contact for incoming calls from customers across all bank branches
  • Handle inbound and outbound customer calls with professionalism and efficiency
  • Explain bank products and services, answer questions, and resolve account-related issues
  • Follow strict customer authentication procedures for all interactions
  • Work independently while serving as a valued resource to teammates
  • Deliver outstanding customer experiences during every customer interaction
Interactive Teller Machine (ITM) Services
  • Perform ITM virtual/video teller transactions for multiple branch locations
  • Maintain a professional, camera-ready appearance and workspace
  • Assist customers with routine transactions through interactive banking technology
  • Provide a seamless and personalized banking experience through virtual channels
Account Opening & Maintenance
  • Open and maintain consumer and business deposit accounts
  • Review and verify new account documentation for accuracy and compliance
  • Process account maintenance requests and updates
  • Verify and process changes to existing customer accounts
  • Assist customers with stop payment requests and account servicing needs
  • Order checks and debit cards as requested
Consumer Lending Support
  • Take and process consumer loan applications in accordance with bank guidelines
  • Assist customers throughout the application process
  • Ensure loan-related documentation is completed accurately and efficiently
Digital Banking & Customer Support
  • Assist customers with Digital Banking products and services
  • Troubleshoot digital banking issues and answer customer questions
  • Support customers with online and mobile banking needs
  • Provide guidance on available digital tools and resources
Teller Operations & Transaction Processing
  • Process teller transactions and maintain accurate records
  • Balance and reconcile cash daily
  • Verify customer identity and transaction documentation
  • Identify proper endorsements, payees, and signature requirements
  • Determine when holds are necessary and apply them according to bank policy
  • Assist with wire transfer transactions while ensuring compliance and verification procedures are followed
Operations & Administrative Support
  • Enter and maintain information in Retail logs and systems
  • Upload required documentation into designated systems
  • Utilize SharePoint and internal resources for policies and procedures
  • Serve as a liaison between Retail Banking and Deposit Operations
  • Gain and apply knowledge across multiple operational areas to support customers and teammates
Sales & Relationship Building
  • Identify customer needs and recommend appropriate products and services
  • Promote bank products and services to strengthen customer relationships
  • Maintain thorough knowledge of bank products and services
  • Build customer loyalty through personalized solutions and exceptional service
  • Recognize opportunities to deepen banking relationships and enhance customer satisfaction
Compliance, Security & Risk Awareness
  • Follow all applicable banking regulations, policies, and procedures
  • Adhere to strict customer verification and authentication standards
  • Recognize fraud risks, phishing attempts, scams, and suspicious activity
  • Help prevent fraud and minimize bank losses through proactive risk awareness
  • Ensure compliance with all operational and regulatory requirements
Teamwork & Collaboration
  • Collaborate effectively with teammates and departments across the organization
  • Foster positive working relationships and a supportive team culture
  • Share knowledge, skills, and resources to support team success
  • Demonstrate accountability, reliability, and strong time management skills
  • Contribute to continuous improvement efforts and customer service excellence
  • Encourage and support coworkers while celebrating team accomplishments

Requirements
Required Qualifications:
Education
  • High School Diploma or GED
  • Associate degree or equivalent experience preferred
Experience
  • 2-3 years of banking and/or call center experience required
  • Customer service experience required
  • Cash handling experience required
Other Requirements
  • Valid driver's license, proof of insurance, qualifying motor vehicle record, and reliable transportation
  • Availability to work Saturdays as business needs require
  • Ability to travel between branch locations as needed
Skills & Abilities
  • High level of professionalism and integrity
  • Strong customer service and customer satisfaction skills
  • Service-oriented, courteous, and respectful demeanor
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving abilities
  • Ability to work independently with minimal supervision
  • Ability to work effectively as part of a team
  • Ability to prioritize tasks, multitask, and meet deadlines
  • Strong attention to detail and organizational skills
  • Ability to navigate multiple computer systems and software applications
  • Flexible, adaptable, and committed to continuous learning
  • Strong work ethic and accountability

Apply