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Interactive Teller Jobs in Florida (NOW HIRING)

The ITM Teller provides real-time transaction assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). This role performs a variety of ...

Online Teller - (Tampa)

Tampa, FL · On-site +1

$18.50/hr

The ITM Teller provides real-time transaction assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). This role performs a variety of ...

Perform regular audits of vault and teller cash with proper documentation. Represent the bank in ... Ability to provide a high level of interactive service to others, building relationships, and ...

Perform regular audits of vault and teller cash with proper documentation. Represent the bank in ... Ability to provide a high level of interactive service to others, building relationships, and ...

Perform regular audits of vault and teller cash with proper documentation. Represent the bank in ... Ability to provide a high level of interactive service to others, building relationships, and ...

Perform regular audits of vault and teller cash with proper documentation. * Represent the bank in ... Ability to provide a high level of interactive service to others, building relationships, and ...

... teller cash with proper documentation. • Represent the bank in business development efforts and ... interactive service to others, building relationships, and addressing identified needs. • ...

... teller cash with proper documentation. • Represent the bank in business development efforts and ... interactive service to others, building relationships, and addressing identified needs. • ...

... teller cash with proper documentation. • Represent the bank in business development efforts and ... interactive service to others, building relationships, and addressing identified needs. • ...

Interactive Teller information

See Florida salary details

$8

$13

$17

How much do interactive teller jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for interactive teller in Florida is $13.06, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is the difference between Interactive Teller vs Bank Teller?

FeatureInteractive TellerBank Teller
CredentialsTypically requires high school diploma or equivalent; some certificationsHigh school diploma or equivalent
Work EnvironmentRemote or in-branch with advanced technologyIn-branch customer service
Employer & IndustryBanks, credit unions using digital solutionsTraditional bank branches
Job FunctionsRemote transactions, customer assistance via video, ATM-like servicesCash handling, account inquiries, deposits, withdrawals

Interactive Tellers utilize advanced technology to perform banking transactions remotely, often through video interfaces, while Bank Tellers work directly with customers in branch locations. Both roles require similar basic credentials but differ in work environment and scope of services offered.

How does an interactive teller collaborate with remote banking teams and branch staff?

Interactive Tellers often work in tandem with both remote support teams and in-branch staff to provide customers with efficient and personalized banking services. They use advanced video banking technology to interact with customers and may need to coordinate with branch employees for tasks like cash dispensing, account verification, or handling sensitive issues. Effective communication and strong teamwork are essential, as Interactive Tellers frequently relay information and escalate complex requests to specialized departments. This collaborative approach helps maintain high service standards and ensures that customers receive timely assistance.

What skills and qualifications are needed to be an interactive teller?

To thrive as an Interactive Teller, you need strong knowledge of banking operations, cash handling, and customer service, often supported by a high school diploma or equivalent. Familiarity with interactive teller machine (ITM) software, core banking systems, and digital communication tools is typically required. Excellent verbal communication, problem-solving abilities, and a personable demeanor help build trust and resolve customer issues remotely. These skills ensure efficient, secure transactions and a positive customer experience, which are critical for the success of remote banking services.

What is an interactive teller?

Interactive Tellers are banking professionals who assist customers remotely using video conferencing technology at specialized ATMs or kiosks. They handle a wide range of transactions, such as deposits, withdrawals, check cashing, and account inquiries, while providing the personal touch of face-to-face service. Interactive Tellers bridge the gap between traditional in-person tellers and digital banking, offering extended hours and convenient access to banking services. Their role helps banks enhance customer service and streamline operations.

What does an interactive teller do?

An interactive teller is a banking professional who uses video conferencing and specialized ATMs to assist customers with transactions and account services remotely. They perform tasks such as cash withdrawals, deposits, and account inquiries, often working in a branch environment with technical tools and customer service skills. This role requires familiarity with banking software and good communication abilities.
What are popular job titles related to Interactive Teller jobs in Florida? For Interactive Teller jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Interactive Teller jobs in Florida look for? The top searched job categories for Interactive Teller jobs in Florida are:
What cities in Florida are hiring for Interactive Teller jobs? Cities in Florida with the most Interactive Teller job openings:
Infographic showing various Interactive Teller job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 74% Physical, 1% Hybrid, and 25% Remote job distribution, with an average salary of $27,165 per year, or $13.1 per hour.

ITM Agent (Virtual Teller) - Part Time

TAMPA BAY FEDERAL CREDIT UNION.

Tampa, FL • On-site

$18 - $21/hr

Part-time

Re-posted 15 days ago


Job description

As a Part Time ITM Agent you will perform duties in a call center environment by providing professional customer support assistance to members and potential members via interactive teller services. Support a Sales and Service environment in conjunction with the Credit Unions values and goals. Provide value by offering solutions and referrals. Perform a variety of interactive teller services that contributes to an efficient operation and growth of TBFCU business goals. An ITM Agent provides quality customer service and support to members, and ensure confidentiality and privacy of member data to compliance standards. Compliance (procedures, policies, regulations, loss prevention).

Part Time ITM Agent Job Responsibilities:

  • Process a variety of interactive teller transactions that include, but are not limited to payments, withdrawals, deposits, transfers, account inquiries and account maintenance
  • Refers products and services to members in a helpful, professional manner in an effort to deepen member relationships and achieve their financial goals
  • Applies thorough knowledge of computer operations/ITM operations when processing transactions (on and offline) with speed, accuracy and attention to detail
  • Ensure member and customer satisfaction by trying to meet or exceed expectations
  • Deliver an exceptional customer service experience and develop quality member relationships
  • Exercise some independent judgement


Part Time ITM Agent Experience:

  • Six months to two years of similar or related experience in customer service, including time spent in preparatory positions
  • Bilingual (English/Spanish) Preferred

Part Time ITM Agent Education:

  • High School education or GED required


Part Time ITM Agent Work Schedules:

  • Monday (9am - 6pm), Wednesday (9am - 6pm), Friday (9am - 6pm) and Saturday (9am - 1pm)