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Interactive Teller Jobs (NOW HIRING)

BTC Bank

ITM Teller

Sedalia, MO · On-site

$14.50 - $18.25/hr

Customer service representative conducting teller transactions for an Interactive Teller Machine and responding to customer inquiries via video and audio meetings. Duties and Responsibilities ...

Wood & Huston Bank

TELLER

Marshall, MO

$13.50 - $16.75/hr

This candidate will also provide customer interaction with an Interactive Teller Machine (ITM) via video camera and telephone communication. The customer contact via video camera and telephone will ...

FivePoint Credit Union

Part-time Teller, Orange

Orange, TX · On-site

$14.50 - $18.25/hr

Interactive Video tellers must be comfortable and proficient with technology devices and services and able to effectively communicate with members through video in a professional member-engaging ...

Pelican State Credit Union

Teller

Zachary, LA · On-site

$17.46 - $21.82/hr

Supporting ITM (Interactive Teller Machine) operations and serving as a knowledgeable resource. * Promoting and cross-selling Pelican products and services to members to fit their financial needs.

pelicanscu

Teller

Zachary, LA

$12.75 - $16/hr

Supporting ITM (Interactive Teller Machine) operations and serving as a knowledgeable resource. * Promoting and cross-selling Pelican products and services to members to fit their financial needs.

First Guaranty Bank

Interactive Banker

Hammond, LA

$15.75 - $19.25/hr

Not all teller duties are supported or available at the ITM. Essential Duties and Responsibilities * Provide teller assistance to customers and enhances customers interactive banking experience via ...

First Guaranty Bank

Interactive Banker

Hammond, LA · On-site

$15.75 - $19.25/hr

Not all teller duties are supported or available at the ITM. Essential Duties and Responsibilities * Provide teller assistance to customers and enhances customers interactive banking experience via ...

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Interactive Teller information

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$12

$17

$24

How much do interactive teller jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for interactive teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How much does a virtual teller make?

A virtual teller typically earns between $12 and $20 per hour, depending on experience, location, and employer. Salaries can also include benefits such as health insurance and retirement plans, and the role often requires strong customer service skills and familiarity with banking software.

How to become a virtual bank teller?

To become a virtual bank teller, candidates typically need a high school diploma or equivalent, strong customer service skills, and familiarity with banking software and digital communication tools. Some employers may prefer prior experience in banking or cash handling, and certifications such as a bank teller certification can enhance prospects. Training is often provided by the employer to familiarize new tellers with specific systems and procedures.

What is the difference between Interactive Teller vs Bank Teller?

FeatureInteractive TellerBank Teller
CredentialsTypically requires high school diploma or equivalent; some certificationsHigh school diploma or equivalent
Work EnvironmentRemote or in-branch with advanced technologyIn-branch customer service
Employer & IndustryBanks, credit unions using digital solutionsTraditional bank branches
Job FunctionsRemote transactions, customer assistance via video, ATM-like servicesCash handling, account inquiries, deposits, withdrawals

Interactive Tellers utilize advanced technology to perform banking transactions remotely, often through video interfaces, while Bank Tellers work directly with customers in branch locations. Both roles require similar basic credentials but differ in work environment and scope of services offered.

Which bank pays most for tellers?

Pay rates for tellers vary by bank and location, but larger banks such as JPMorgan Chase, Bank of America, and Wells Fargo tend to offer higher wages and better benefits compared to smaller regional banks. Salaries for tellers typically range from $12 to $17 per hour, with some banks offering additional incentives or bonuses based on performance and experience.

How does an Interactive Teller collaborate with remote banking teams and branch staff to ensure seamless customer service?

Interactive Tellers often work in tandem with both remote support teams and in-branch staff to provide customers with efficient and personalized banking services. They use advanced video banking technology to interact with customers and may need to coordinate with branch employees for tasks like cash dispensing, account verification, or handling sensitive issues. Effective communication and strong teamwork are essential, as Interactive Tellers frequently relay information and escalate complex requests to specialized departments. This collaborative approach helps maintain high service standards and ensures that customers receive timely assistance.

What are the key skills and qualifications needed to thrive as an Interactive Teller, and why are they important?

To thrive as an Interactive Teller, you need strong knowledge of banking operations, cash handling, and customer service, often supported by a high school diploma or equivalent. Familiarity with interactive teller machine (ITM) software, core banking systems, and digital communication tools is typically required. Excellent verbal communication, problem-solving abilities, and a personable demeanor help build trust and resolve customer issues remotely. These skills ensure efficient, secure transactions and a positive customer experience, which are critical for the success of remote banking services.

What are Interactive Tellers?

Interactive Tellers are banking professionals who assist customers remotely using video conferencing technology at specialized ATMs or kiosks. They handle a wide range of transactions, such as deposits, withdrawals, check cashing, and account inquiries, while providing the personal touch of face-to-face service. Interactive Tellers bridge the gap between traditional in-person tellers and digital banking, offering extended hours and convenient access to banking services. Their role helps banks enhance customer service and streamline operations.

What does an interactive teller do?

An interactive teller is a banking professional who operates a video-enabled kiosk or station to assist customers with transactions such as deposits, withdrawals, and account inquiries. They use remote communication tools and may require knowledge of banking procedures and customer service skills. This role often involves working in a branch environment with a focus on technology-driven service delivery.
More about Interactive Teller jobs
What cities are hiring for Interactive Teller jobs? Cities with the most Interactive Teller job openings:
What states have the most Interactive Teller jobs? States with the most job openings for Interactive Teller jobs include:
What job categories do people searching Interactive Teller jobs look for? The top searched job categories for Interactive Teller jobs are:
Interactive Teller jobs near you
Infographic showing various Interactive Teller job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 73% Physical, 1% Hybrid, and 26% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.
Virtual Teller

Virtual Teller

BLACK HILLS FEDERAL CREDIT UNION

Rapid City, SD • On-site, Remote

$17.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Are you great with people and comfortable using technology?
As an ITM (Interactive Teller Machine) Member Service Representative, you'll support members virtually through our Interactive Teller system, providing personalized service, completing transactions, solving problems, and making everyday banking easy without being in a traditional branch lobby.
Starting pay rate: $17.50 (may increase with relevant experience)
Why You'll Like This Role
  • Serve members virtually through ITMs - no branch lobby traffic
  • Develop valuable skills in financial services, virtual banking, and member support
  • Paid training - no prior banking experience required
  • Structured and supportive training and team environment with ongoing coaching and feedback
  • Stable schedule and strong benefits
  • Real opportunities to advance into other Credit Union roles

Fun Fact: Many of our ITM Member Service Representatives move into Branch Operations, Lending, Member Experience Operations, Training, or Leadership roles.
What We're Looking For
You don't need prior banking experience to succeed here. We're looking for candidates who bring:
  • Experience in customer service, call centers, hospitality, retail, or similar environments
  • Comfortable learning and using multiple computer systems
  • Clear communication skills and a positive, professional attitude
  • Strong attention to detail and ability to multitask in a structured environment
  • Dependability and a team-oriented mindset

Training is provided - we'll teach you the financial side.
Benefits to Empower You
  • Competitive hourly pay
  • Health, dental, and vision insurance
  • 6% 401(k) Match
  • Paid time off and paid holidays
  • Fitness reimbursement
  • Loan discounts
  • Education assistance
  • Career development and internal advancement opportunities
  • Company-sponsored charitable giving and volunteering program
  • Employer-paid life insurance, short-term and long-term disability coverage, and accidental death & dismemberment insurance
  • Employee Assistance Program

What You'll Do
Member Service & Transactions:
  • Assist members through ITM video and phone interactions to determine needs and complete appropriate transactions
  • Perform teller and member service functions accurately and efficiently
  • Balance and manage a virtual cash drawer daily
  • Provide account information, perform limited account maintenance, and research transactional inquiries following Credit Union policies
  • Educate members on Credit Union products and services
  • Request members bring accounts positive and to minimum required balances and make payments on delinquent loans or over-the-limit credit cards balances
  • Follow safety, security, and confidentiality procedures at all times
  • Work collaboratively with teammates, supervisors, and other departments
  • Perform additional duties as assigned based on department needs

Knowledge & Skills You'll Develop:
  • Credit Union products, services, service philosophy, and ENGAGE model
  • Member service laws and regulations
  • ITM and in-house banking systems
  • Policies, procedures, and security standards
  • Accurate transaction handling and account balancing

Schedule & Location:
  • Full-time role (up to 40 hours per week)
  • ITM environment supporting members virtually
  • On-site role located at our Rapid City or Sioux Falls corporate offices
  • Dedicated workstation in a professional, team-focused office setting designed for collaboration, focus, and member privacy
  • Scheduled shifts within the ITM department's operating hours. Flexibility in scheduling is required to ensure optimal member service

Work Environment/Physical Activities
Occasional travel to one of BHFCU's branch locations or attendance at community events may be required.
This position is remote work eligible under certain circumstances.
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in an emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on a computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.
Mental and/or Emotional Requirements
Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on confidential matters.
Notice: This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment. Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods. This position is also subject to all the personnel policies of Black Hills Federal Credit Union. Changes may be made to this job description at any time by the President. Black Hills Federal Credit Union is an equal opportunity employer.
Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.

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