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Vice President Service Operations Jobs (NOW HIRING)

BNY

Vice President, Client Operations

Lake Mary, FL · On-site

Vice President, Client Operations At BNY, our culture allows us to run our company better and ... As a leading global financial services company at the heart of the global financial system, we ...

Cogent Talent Solutions

VP of Operations - HVAC

Lubbock, TX · On-site

$160K - $185K/yr

Position Summary The Vice President of Operations is accountable for the design, execution, and ongoing effectiveness of the company's operational system, including construction, service, and project ...

Cogent Talent Solutions

VP of Operations - HVAC

Lubbock, TX · On-site

$160K - $185K/yr

Position Summary The Vice President of Operations is accountable for the design, execution, and ongoing effectiveness of the company's operational system, including construction, service, and project ...

GoTo Foods

VP, Operations

Atlanta, GA · On-site

The VP of Operations has oversight for the implementation of franchising operations strategy, operations standards/services/systems, brand training, and operations technology. The role oversees ...

Entegris

VP, Services

Billerica, MA · On-site

This roleleadsthe global service strategy, operations, and execution for the Advanced Process Solutions (APS) organization.The VP, Global Servicesis responsible fordeveloping abestinclassglobal ...

Entegris

VP, Services

Billerica, MA

This roleleadsthe global service strategy, operations, and execution for the Advanced Process Solutions (APS) organization.The VP, Global Servicesis responsible fordeveloping abestinclassglobal ...

zTrip VA

VP of Operations

Dulles, VA

$85K - $105K/yr

Maintain high service standards while meeting client expectations and contractual obligations ... As VP of Operations , you'll have the opportunity to influence strategic decisions, drive ...

NutriGreen Tulsa

VP of Operations

Kiefer, OK · On-site

VP of Operations Nutri-Green Professional Services Reports to: Owner / CEO (Visionary) Direct Reports (expected): Field Team Leaders; Office/Customer Experience Leader; Sales/Marketing (internal lead ...

NutriGreen Tulsa

VP of Operations

Kiefer, OK

VP of Operations Nutri-Green Professional Services Reports to: Owner / CEO (Visionary) Direct Reports (expected): Field Team Leaders; Office/Customer Experience Leader; Sales/Marketing (internal lead ...

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Vice President Service Operations information

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How much do vice president service operations jobs pay per year?

As of Jul 22, 2026, the average yearly pay for vice president service operations in the United States is $155,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $185,000.00 per year, depending on experience, location, and employer.

What does a Vice President of Service Operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

Is EVP considered C level?

An Executive Vice President (EVP) is typically considered a C-level executive or senior leadership role within an organization, often reporting directly to the CEO. While not always classified as a C-suite position, EVPs usually have significant strategic responsibilities and authority comparable to other C-level executives. The specific classification can vary depending on the company's structure and hierarchy.

What are some common challenges faced by a Vice President of Service Operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the key skills and qualifications needed to thrive as a Vice President of Service Operations, and why are they important?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.

How much does an SVP of operations make?

An SVP of operations typically earns between $150,000 and $300,000 annually, depending on the industry, company size, and location. Compensation may also include bonuses, stock options, and other benefits, reflecting senior leadership responsibilities and experience levels.

Is SVP a high-level position?

A Vice President Service Operations (SVP) is a high-level executive role responsible for overseeing service functions within an organization. It typically reports to the C-suite and involves strategic planning, leadership, and decision-making authority across multiple departments.
What cities are hiring for Vice President Service Operations jobs? Cities with the most Vice President Service Operations job openings:
What are the most commonly searched types of Service Operations jobs? The most popular types of Service Operations jobs are:
What states have the most Vice President Service Operations jobs? States with the most job openings for Vice President Service Operations jobs include:
What job categories do people searching Vice President Service Operations jobs look for? The top searched job categories for Vice President Service Operations jobs are:
Vice President Service Operations jobs near you
Infographic showing various Vice President Service Operations job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $155,780 per year, or $74.9 per hour.
Vice President, Client Operations

Vice President, Client Operations

BNY Mellon

Lake Mary, FL • On-site

Full-time

Re-posted 11 days ago

Job description


Vice President, Client Operations
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Vice President to join our Client Service team This role is located in Lake Mary.
In this role, you'll make an impact in the following ways:
  • The Vice President, OPS Client Service plays a pivotal role in ensuring exceptional client service within the Client Operations & Reporting function.
  • This role is instrumental in aligning with BNY's strategic pillars by fostering operational excellence and enhancing client satisfaction.
  • The position focuses on developing and implementing strategies to improve client interactions, streamline operations, and ensure compliance with industry standards and organizational principles.
  • As an individual contributor, the Vice President, OPS Client Service leverages expertise in client operations to deliver high-quality service and support the business's growth objectives.
  • Lead initiatives to enhance client satisfaction and operational efficiency by continuously evaluating and improving service delivery processes.
  • Ensure compliance with regulatory requirements and company policies by maintaining up-to-date knowledge of industry standards and implementing necessary changes.
  • Collaborate with cross-functional teams to address client needs and resolve complex issues, demonstrating strong problem-solving skills.
  • Provide expert guidance and support to internal teams and clients, fostering a culture of excellence and continuous improvement.
  • Analyze client feedback and operational data to drive improvements and inform strategic decision-making.

To be successful in this role, we're seeking the following:
  • Bachelor's degree in Business, Finance, or a related field. - Advanced degree or professional certification preferred.
  • Typically 7-12 years of experience.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
  • Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams.
  • Proficiency in client service operations and a thorough understanding of industry regulations and standards.
  • Comfortable working in a high risk, high impact environment with strict controls and escalation protocols

At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY Mellon logo

About BNY Mellon

Sourced by ZipRecruiter

BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of Dec. 31, 2021, BNY Mellon had $46.7 trillion in assets under custody and/or administration, and $2.4 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com . Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1784

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