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Vice President Service Operations Jobs in Seattle, WA

Lumotive

Vice President, Operations

Redmond, WA

$200K - $235K/yr

The VP of Operations will ensure alignment across manufacturing capabilities, technology roadmaps, customer demand, and corporate strategy, while improving efficiency, yield, and cost performance.

Praxis Tech

Vice President of Field Services

Newcastle, WA · On-site

$150 - $230/hr

... service operations across assigned territories. Oversees installation, maintenance, technical support, and customer relationship management for casino gaming equipment and systems. About Gaming ...

Lumotive

Vice President, Operations

Redmond, WA

$200K - $235K/yr

The VP of Operations will ensure alignment across manufacturing capabilities, technology roadmaps, customer demand, and corporate strategy, while improving efficiency, yield, and cost performance.

Rainier Climate

Vice President, Programs

Bellevue, WA · On-site

... program team in service of Rainier's mission to address climate change. Partnering with the ... In collaboration with the Vice President, Operations, ensure Program Directors and Program ...

Robots & Pencils

VP, Client Partner

Seattle, WA · On-site

$157K - $202K/yr

We design and ship AI co-workers that integrate into enterprise operations and deliver measurable ... What You'll Bring * 8-10 years in consulting, digital, or AI and technology services, including ...

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Vice President Service Operations information

See Seattle, WA salary details

$78K

$177.3K

$300.4K

How much do vice president service operations jobs pay per year?

As of Aug 24, 2026, the average yearly pay for vice president service operations in Seattle, WA is $177,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,400.00 and $210,500.00 per year, depending on experience, location, and employer.

What does a vice president of service operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a vice president of service operations?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.

What are some common challenges faced by a vice president of service operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the most commonly searched types of Service Operations jobs in Seattle, WA?

The most popular types of Service Operations jobs in Seattle, WA are:

What are popular job titles related to Vice President Service Operations jobs in Seattle, WA?

For Vice President Service Operations jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Vice President Service Operations jobs in Seattle, WA look for?

The top searched job categories for Vice President Service Operations jobs in Seattle, WA are:

Vice President Service Operations jobs near you
Infographic showing various Vice President Service Operations job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $177,281 per year, or $85.2 per hour.

Technical VP Service

Pacific Office Automation

Seattle, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Pacific Office Automation rating

7.0

Company rating: 7.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

216th of 366 rated logistics

Job description

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

We are seeking a Technical VP Service to oversee our WA market service department.

Minimum Requirements:

  • 5-10 years experience in copier/printer repair industry
  • Prior experience managing 25+ service employees
  • Min. 5 years experience in management or supervisor role
  • Demonstrative ability to recruit, motivate and train our technical force
  • Evaluate cost of operation and establish work assignment benchmarks
  • Self-starter with strong problem-solving abilities
  • Ability to set compensation structure standard with the industry
  • Ability to set processes & procedures that improve efficiency and bottom line results, while consistently improving our high level of customer service

Additional Leadership Competencies:

  • Ability to lead through influence across multiple organizational layers (managers, supervisors, technicians)
  • Builds bench strength among service managers and supervisors
  • Implements continuous improvement methodologies
  • Deep understanding of what it takes to be competent and effective as a manager in the field.
  • Focuses on long-term planning
  • Understands and effectively communicates the elements of a P&L
  • Leverages analytics to drive operational improvements
  • Champions customer-centric culture throughout the service organization
  • Collaborates closely with sales teams on account management and growth opportunities
  • Participates in strategic planning and organizational decision-making
  • Manages organizational change initiatives effectively
  • Communicates vision and strategy clearly to large, distributed teams
  • Builds and maintains relationships with key customers, vendors, and partners

Pacific Office Automation Benefits

  • DOE: $125k - $160k
  • Advancement and growth into leadership roles
  • Team-player environment
  • Medical/Dental/Vision/Life insurance plans
  • Matched 401k
  • PTO, Vacation, Sick Leave
  • FSA/HSA Programs

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger.

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