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Vice President Operations Jobs in Raleigh, NC (NOW HIRING)

Position Title: SVP, Operations Reporting to: Chief Operating Officer Location: Strong preference for Chapel Hill, NC but will consider Boston, MA or New York, NY Compensation: $260,000-$290,000 per ...

Vice President, Client Success

Chapel Hill, NC · On-site +1

$220K - $250K/yr

Operational Delivery: Partner with the SVP, Operations to ensure client requirements are captured efficiently and smooth operational delivery for client programs and milestones. * Cross-Functional ...

Proven track record of driving operational excellence, process improvement, and customer ... At times the SVP's work will be conducted at construction work sites and will be exposed to varying ...

Proven track record of driving operational excellence, process improvement, and customer ... At times the SVP's work will be conducted at construction work sites and will be exposed to varying ...

The Vice President leader assists with the day-to-day leadership, management of operations staff and client relations and retention, as well as implementing and assisting with the management of short ...

The VP, Sales Operations will own the operating framework that enables our sales organization to perform at scale, including forecasting, pipeline governance, territory and quota planning, sales ...

The VP, Sales Operations will own the operating framework that enables our sales organization to perform at scale, including forecasting, pipeline governance, territory and quota planning, sales ...

As the Vice President (VP) of Supply Chain, you will lead our supply chain operations to ensure the efficient procurement, production, and delivery of aerospace components and systems. You will be ...

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Job Title: Vice President of Institutional Advancement Reports to: College President Division ... Alumni Engagement and Advancement Operations o Oversee alumni engagement strategies designed to ...

The VP, Sales Operations will own the operating framework that enables our sales organization to perform at scale, including forecasting, pipeline governance, territory and quota planning, sales ...

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Vice President Operations information

See Raleigh, NC salary details

$66.6K

$151.4K

$256.6K

How much do vice president operations jobs pay per year?

As of Jun 16, 2026, the average yearly pay for vice president operations in Raleigh, NC is $151,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,300.00 and $179,800.00 per year, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

High-level executive roles such as Vice President of Operations, Chief Executive Officer, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. These roles typically require extensive experience, leadership skills, and often include bonuses, stock options, or profit-sharing components. Compensation varies based on industry, company size, and geographic location.

What is the role of VP operations?

The Vice President of Operations is responsible for overseeing the daily activities of a company's operations, developing strategic plans, and ensuring efficiency and productivity across departments. They often manage teams, implement policies, and work closely with other executives to achieve organizational goals.

What is the difference between Vice President Operations vs Director of Operations?

AspectVice President OperationsDirector of Operations
ResponsibilitiesStrategic planning, high-level decision making, overseeing multiple departmentsImplementing policies, managing daily operations, supervising managers
Required CredentialsBachelor's degree, extensive experience, leadership skillsBachelor's degree, relevant experience, operational knowledge
Work EnvironmentExecutive offices, corporate settingsOperational sites, office environments
Industry UsageCommon in large organizations across industriesFound in organizations of various sizes, often as a mid-level role

The Vice President Operations focuses on strategic leadership and high-level decision making, while the Director of Operations handles daily management and implementation. Both roles require relevant experience and leadership skills, but the VP operates at a higher strategic level within the organization.

How does a Vice President of Operations typically collaborate with other executive leaders to drive organizational success?

A Vice President of Operations works closely with other executive leaders, such as the CEO, CFO, and department heads, to align operational strategies with the company's overall goals. This role often involves participating in cross-functional meetings, providing operational insights for strategic planning, and ensuring that processes across different departments are streamlined for efficiency. Regular communication and collaboration are essential, as the VP of Operations must balance resource allocation, risk management, and performance metrics to support company growth and profitability. Building strong relationships with other leaders helps ensure that operational initiatives are effectively executed and support the broader business objectives.

What are the key skills and qualifications needed to thrive as a Vice President of Operations, and why are they important?

To thrive as a Vice President of Operations, you need extensive experience in operations management, strategic planning, and business administration, often supported by a relevant bachelor’s or master’s degree. Familiarity with ERP systems, data analytics tools, and industry-specific certifications such as Six Sigma or PMP is highly valued. Strong leadership, decision-making abilities, and effective communication skills are essential for motivating teams and driving organizational growth. These skills ensure optimal operational efficiency, alignment with company goals, and the successful execution of business strategies.

What does a Vice President of Operations do?

A Vice President of Operations oversees an organization’s daily activities, ensuring efficiency and effectiveness across departments. They develop strategic plans, manage budgets, lead senior teams, and implement policies to meet company goals, often requiring strong leadership, problem-solving skills, and experience with operational tools. The role typically involves long-term planning and coordination with other executive leaders.

How much should a VP of operations make?

A Vice President of Operations typically earns between $120,000 and $250,000 annually, depending on the industry, company size, location, and experience. Compensation may also include bonuses, stock options, and other benefits, reflecting the seniority and scope of responsibilities in operations management.
What are the most commonly searched types of Operations jobs in Raleigh, NC? The most popular types of Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Vice President Operations jobs? Cities near Raleigh, NC with the most Vice President Operations job openings:
Infographic showing various Vice President Operations job openings in Raleigh, NC as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Summer. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $151,422 per year, or $72.8 per hour.
Senior Vice President, Operations

Senior Vice President, Operations

Well

Chapel Hill, NC • On-site

$260K - $290K/yr

Full-time

Posted 6 days ago


Job description

Description
Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.
Position Title: SVP, Operations
Reporting to: Chief Operating Officer
Location: Strong preference for Chapel Hill, NC but will consider Boston, MA or New York, NY
Compensation: $260,000-$290,000 per year, depending on qualifications, plus bonus potential and benefits
Summary:
Reporting directly to the Chief Operating Officer (COO), the SVP, Operations is a senior executive within the Leadership Operations Group. This leader is responsible for the foundational delivery engine of Well, overseeing Client Operations, Platform Operations, Content Operations, Member Marketing, and Member Services.
The SVP, Operations has full accountability for the operational performance and reliability of Well's services, ensuring that every client implementation is seamless and that all service level agreements (SLAs) for our members and clients are consistently met or exceeded. This individual will manage the critical infrastructure, processes, and large-scale teams required to support a high-growth healthcare technology company.
Key Responsibilities & Functional Oversight:
  • Operational Delivery & SLA Accountability
    • Service Excellence: Own end-to-end accountability for meeting all contracted SLAs across the organization, including Member Services response times and Member Technical Support resolution targets.
    • Performance Monitoring: Oversee the production of regular operations reports, ensuring transparency into key metrics such as abandonment rates, eligibility and claims file status, case age, and quality assurance scores.
    • Capacity & Resource Management: Direct resource allocation and capacity modeling across Member Services and Content Operations to handle fluctuating volumes driven by client onboarding, marketing-driven activation and engagement campaigns, and seasonal events.
  • Client Operations & Member Engagement
    • Achieve Client Milestones: Oversee the Client Operations team in executing complex implementations and other significant milestones (e.g. program year rollover) for large-market enterprise employers, ensuring all milestones-from data integrations (eligibility file processing, claims ingestion, etc) to communication approvals-are achieved on schedule.
    • Client Management: Negotiate, capture and document operational and program requirements from Clients; represent requirements internally in an efficient and scalable manner; partner with Product and Client Success to manage client-specific configurations and customizations while driving toward more standardized, scalable delivery models.
    • Member Marketing Operations: Oversee the operational execution of member activation and engagement campaigns, ensuring deployments are synchronized with client timelines, coordinated with broader operations, and effective in driving KPIs.
    • Execute Standard Client Programs: Ensure seamless and accurate delivery of standardized client programs (e.g. premium reduction); coordinating with various internal stakeholders to ensure all aspects of the program are delivered in accordance with requirements
  • Platform & Content Operations
    • Member & Client Issue Resolution: Oversee Platform Operations processes responsible for ingesting, prioritizing, investigating and triaging issues reported by members and clients; partner with multiple internal stakeholders (Engineering, Data Science, Product, etc.) to resolve; ongoing communication of status updates with impacted members and clients
    • Content Operations: Oversee the end-to-end process for content production, ensuring the library of 100+ clinical pathways and thousands of content touchpoints is produced accurately and aligned with client and member specific surfacing logic.

Requirements
  • Domain Expertise & Operational Scale
    • 15+ years of progressive leadership experience in operations, ideally within a high-growth B2B healthcare technology or technology-enabled services environment.
    • Large-Scale Team Management: Proven track record leading multi-disciplinary teams (Member Services/Contact Centers and Technical Ops) of at least 100+ total personnel.
    • Complex Implementation Experience: Deep expertise in managing the implementation of technology solutions for Fortune 500 employers or complex payer organizations.
    • Consultative Mindset: Consultative experience including a mindset possessing analytical and the communication prowess to lead strategic problem-solving sessions internally and externally
    • Data & System Fluency: Strong understanding of relational data, claims processing, and the technical integrations required to power an AI-driven health engine.
  • Leadership & Strategic Acumen
    • SLA-Driven Mindset: Relentless focus on metrics and performance, with the ability to diagnose root causes of operational bottlenecks and implement corrective actions.
    • Executive Presence: Ability to represent Well's operational rigor and security posture to client CHROs, CFOs, and CISOs during implementations and business reviews.
    • Integrative Leadership: Exceptional ability to collaborate with peer leaders in Client Success, Product Management, Clinical/Health Equity, Health Outcomes & BI, Cost Management, Member Marketing & Engagement, Security and Solutions to align operational delivery with client KPI achievement.
    • Operational Resilience: Demonstrated success in scaling operations during periods of rapid company growth without compromising service quality or security.