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Regional Operations Jobs in Raleigh, NC (NOW HIRING)

Syner-G

Regional Director, Southeast

Raleigh, NC

POSITION OVERVIEW: We are seeking a dynamic and motivated Regional Director of Technical Operations, Southeast to lead our operations and growth strategy in the Raleigh-Durham area, with ...

Aptive Environmental

Operations Manager

Cary, NC · On-site

$90K - $105K/yr

... Regional Operations Manager and Continuous Improvement department to ensure the growth and success of areas by ensuring the safe and efficient delivery of quality services Execute plans provided for ...

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All JobsRegional Operations JobsRegional Operations Jobs in Raleigh, NC

Regional Operations information

See Raleigh, NC salary details

$42.3K

$88K

$147.3K

How much do regional operations jobs pay per year?

As of Jun 13, 2026, the average yearly pay for regional operations in Raleigh, NC is $87,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $105,000.00 per year, depending on experience, location, and employer.

What is the difference between Regional Operations vs Regional Manager?

AspectRegional OperationsRegional Manager
Primary FocusOverseeing multiple functions across regions, including logistics, compliance, and process optimizationManaging a specific region's team, sales, and customer relations
Required CredentialsOften requires business or operations management experience, relevant certifications varyTypically requires leadership experience, industry-specific knowledge, and sometimes a degree in business or related fields
Work EnvironmentStrategic planning, cross-department coordination, often office-based with travelTeam management, client interaction, on-site visits, and regional oversight

Regional Operations roles focus on broad operational strategies across regions, involving multiple functions and departments. In contrast, Regional Managers primarily oversee regional teams and direct sales or service activities. Both roles require leadership and industry knowledge, but their scope and daily responsibilities differ significantly.

What are Regional Operations?

Regional Operations refers to the management and coordination of a company's activities within a specific geographic area or region. This role typically involves overseeing multiple locations, ensuring that local teams follow company policies, optimizing processes for efficiency, and meeting regional performance targets. Professionals in Regional Operations act as a bridge between corporate headquarters and local branches, addressing unique regional challenges and opportunities. They play a key role in strategic planning, resource allocation, and driving growth within their designated area.

What are the key skills and qualifications needed to thrive as a Regional Operations Manager, and why are they important?

To thrive as a Regional Operations Manager, you need strong leadership, analytical, and organizational skills, typically supported by a degree in business, management, or a related field. Familiarity with enterprise resource planning (ERP) systems, data analytics tools, and relevant industry certifications like Six Sigma or PMP is often required. Excellent communication, problem-solving abilities, and adaptability help you build effective teams and manage regional challenges. These skills are crucial for optimizing operations, ensuring consistent performance, and driving business growth across multiple locations.

What are some common challenges faced by professionals in Regional Operations roles, and how can they be addressed?

Regional Operations professionals often navigate challenges such as coordinating initiatives across diverse locations, adapting to varying regional regulations, and ensuring consistent operational standards. Effective communication and strong organizational skills are essential to manage these complexities. Building strong relationships with local teams and staying updated on regional trends can help address these challenges, while regular cross-functional meetings foster alignment and problem-solving.
What are the most commonly searched types of Operations jobs in Raleigh, NC? The most popular types of Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Regional Operations jobs? Cities near Raleigh, NC with the most Regional Operations job openings:
Regional Operations jobs near you
Infographic showing various Regional Operations job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 61% Full Time, 35% Part Time, 2% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $87,967 per year, or $42.3 per hour.
Regional Operations Manager

Regional Operations Manager

East Coast Metal Distributors

Durham, NC • On-site

Full-time

Posted 10 days ago

East Coast Metal Distributors rating

5.8

Company rating: 5.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

298th of 338 rated retail wholesalers

Job description

Position Summary
The Regional Operations Manager (ROM) serves as the senior operational leader for an assigned market and is responsible for the overall performance, leadership, execution, and profitability of multiple branch locations. The ROM leads Branch Managers, drives operational excellence, supports profitable growth, and ensures consistent execution across all assigned locations. This role serves as the operational counterpart to the Regional Sales Manager and is accountable for customer experience, inventory productivity, transportation effectiveness, safety compliance, leadership development, and execution of company initiatives throughout the assigned market.
Regional Accountability
The Regional Operations Manager maintains full operational accountabilities for all assigned branches and is responsible for the performance, leadership, development, compliance, and execution of branch operations throughout the assigned market.
Branch Managers report directly to the Regional Operations Manager. The Regional Operations Manager reports directly to the Director of Regional Operations.
The Regional Operations Manager serves as the primary operational leader for the market and is responsible for aligning people, processes, inventory, transportation, facilities, and operational resources to support customer satisfaction, employee development, and profitable growth.
Position Purpose
  • Drive operational excellence and consistent execution across all branch locations.
  • Develop high-performing Branch Managers and leadership teams.
  • Ensure Branch Management consistently maintains appropriate staffing levels to support safe, efficient, and effective branch operations.
  • Improve customer satisfaction, service execution, and market competitiveness.
  • Support profitable sales growth through strong operational partnership and execution.
  • Optimize inventory investments, transportation effectiveness, and asset utilization.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Maximize employee engagement, retention, and leadership development.
  • Execute company initiatives consistently throughout the assigned region.
  • Build organizational capability and develop future leaders for the company.

Core Responsibilities
Leadership & Talent Development
  • Lead, coach, develop, and evaluate Branch Managers.
  • Establish performance expectations and accountability standards across all assigned branches.
  • Conduct branch visits, quarterly reviews, succession planning, and performance evaluations.
  • Support recruiting, onboarding, training, development, and retention initiatives.
  • Develop future leaders and succession pipelines within the region.
  • Foster a culture of accountability, professionalism, teamwork, and continuous improvement.

Customer Experience & Market Growth
  • Partner with Regional Sales Managers to drive customer retention, house account development, and market growth.
  • Participate in strategic customer meetings and service recovery efforts.
  • Support customer acquisition initiatives through operational excellence and service execution.
  • Promote alignment between Sales and Operations to improve customer satisfaction and market performance.
  • Support implementation of sales initiatives, strategic programs, and growth opportunities.

Financial & Operational Performance
  • Monitor labor utilization, productivity, staffing levels, and operating expenses.
  • Participate in planning, budgeting, forecasting, and business reviews.
  • Identify opportunities to improve operational efficiency and profitability.
  • Support initiatives that improve scalability, productivity, and operational effectiveness.

Inventory & Supply Chain Management
  • Drive inventory turns, fill rates, inventory accuracy, and inventory productivity.
  • Reduce non-performing, excess, damaged, slow-moving, and aged inventory.
  • Ensure compliance with inventory control procedures, cycle count programs, and inventory productivity initiatives.
  • Support inventory balancing, transfer optimization, and demand planning efforts.

Transportation & Logistics
  • Oversee transportation operations, fleet utilization, route efficiency, and delivery execution.
  • Monitor driver productivity, delivery performance, and transportation effectiveness.
  • Partner with Logistics Operations leadership to improve transportation efficiency, delivery performance, and fleet utilization.
  • Support initiatives that improve customer service, safety, and transportation productivity.

Safety & Compliance
  • Conduct operational, safety, asset, and process audits.
  • Ensure compliance with OSHA, DOT, company policies, and regulatory requirements.
  • Lead corrective actions related to audit findings, safety observations, incidents, and compliance deficiencies.
  • Promote a culture where safety remains the highest operational priority.

Facilities & Asset Management
  • Evaluate facility utilization, operational capacity, and asset effectiveness.
  • Support branch relocations, expansions, acquisitions, and facility planning initiatives.
  • Provide recommendations regarding capital expenditures, equipment investments, and operational infrastructure.
  • Ensure company assets are properly maintained and effectively utilized.

Strategic Leadership
  • Lead corporate initiatives, process improvements, technology adoption, and operational excellence programs.
  • Assist with development and implementation of operational policies, procedures, and standards.
  • Support organizational growth initiatives and change management efforts.
  • Champion continuous improvement throughout the assigned market.

Leadership Competencies
  • Strategic Leadership
  • Operational Excellence
  • Financial Acumen
  • Talent Development
  • Customer Focus
  • Change Management
  • Cross-Functional Collaboration
  • Decision Making
  • Accountability
  • Proficiency with Microsoft Suite

Required Qualifications
  • Bachelor's Degree preferred in Business, Operations, Supply Chain, Logistics, or related field.
  • Minimum five (5) years of progressive operational leadership experience.
  • Multi-site operational leadership experience preferred.
  • Distribution, wholesale, logistics, warehouse, or supply chain experience strongly preferred.
  • Demonstrated success developing leaders and improving operational performance.

Travel Requirements
Travel is expected to exceed 50% of working time. Frequent branch visits and overnight travel are required.
Working Conditions
Work is performed in office, warehouse, branch, transportation, and customer environments.

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