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Vp Operations Jobs in Raleigh, NC (NOW HIRING)

Well

Senior Vice President, Operations

Chapel Hill, NC · On-site

$260K - $290K/yr

Position Title: SVP, Operations Reporting to: Chief Operating Officer Location: Strong preference for Chapel Hill, NC but will consider Boston, MA or New York, NY Compensation: $260,000-$290,000 per ...

Well

Vice President, Client Success

Chapel Hill, NC · On-site +1

$220K - $250K/yr

Operational Delivery: Partner with the SVP, Operations to ensure client requirements are captured efficiently and smooth operational delivery for client programs and milestones. * Cross-Functional ...

Baker Roofing Company

Senior Vice President

Cary, NC · On-site

Proven track record of driving operational excellence, process improvement, and customer ... At times the SVP's work will be conducted at construction work sites and will be exposed to varying ...

Baker Roofing Company

Senior Vice President

Cary, NC · On-site

Proven track record of driving operational excellence, process improvement, and customer ... At times the SVP's work will be conducted at construction work sites and will be exposed to varying ...

LGI Homes

Vice President of Sales

Raleigh, NC · On-site

The Vice President of Sales is completely responsible for driving sales operations within the region, fostering a culture of high performance and exceptional customer service. This position will ...

LGI Homes

Vice President of Sales

Raleigh, NC · On-site

The Vice President of Sales is completely responsible for driving sales operations within the region, fostering a culture of high performance and exceptional customer service. This position will ...

LGI Homes

Vice President of Sales

Raleigh, NC

The Vice President of Sales is completely responsible for driving sales operations within the region, fostering a culture of high performance and exceptional customer service. This position will ...

Associa

Vice President

Raleigh, NC · On-site

The Vice President leader assists with the day-to-day leadership, management of operations staff and client relations and retention, as well as implementing and assisting with the management of short ...

JRG Partners

VP of Supply Chain

Raleigh, NC · On-site

As the Vice President (VP) of Supply Chain, you will lead our supply chain operations to ensure the efficient procurement, production, and delivery of aerospace components and systems. You will be ...

Louisburg College

Be Seen First

Vice President of Institutional Advancement

Louisburg, NC · On-site

$70K - $90K/yr

Job Title: Vice President of Institutional Advancement Reports to: College President Division ... Alumni Engagement and Advancement Operations o Oversee alumni engagement strategies designed to ...

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All JobsVp Operations JobsVp Operations Jobs in Raleigh, NC

Vp Operations information

See Raleigh, NC salary details

$66.6K

$151.4K

$256.6K

How much do vp operations jobs pay per year?

As of Jun 9, 2026, the average yearly pay for vp operations in Raleigh, NC is $151,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,300.00 and $179,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a VP of Operations, and why are they important?

To thrive as a VP of Operations, you need strong leadership, strategic planning, and operational management skills, usually supported by a business degree and significant management experience. Familiarity with ERP systems, process improvement methodologies like Six Sigma, and relevant industry certifications are typically required. Outstanding communication, problem-solving, and adaptability are crucial soft skills for overseeing teams and driving organizational change. These skills ensure efficient operations, effective team leadership, and alignment with organizational goals to achieve business success.

How does a VP of Operations typically collaborate with other departments to drive organizational success?

A VP of Operations works closely with leaders from departments such as finance, sales, human resources, and IT to align operational strategies with overall business goals. This role often leads cross-functional meetings, ensures efficient resource allocation, and implements process improvements that benefit multiple teams. Regular collaboration with department heads helps identify challenges, streamline workflows, and support company-wide initiatives, making strong communication and relationship-building skills essential for this position.

What does a VP of Operations do?

A VP of Operations is responsible for overseeing the daily operations of a company, ensuring that business processes run efficiently and effectively. They develop and implement operational strategies, manage teams, set performance goals, and work to optimize productivity and profitability. The VP of Operations often collaborates with other executives to align operations with the organization's overall objectives, and may also be involved in budgeting, resource allocation, and policy development. Their role is critical in driving operational excellence and supporting company growth.

What is the difference between Vp Operations vs Operations Manager?

AspectVp OperationsOperations Manager
CredentialsTypically requires extensive experience, bachelor's degree, and sometimes an MBAUsually requires a bachelor's degree and relevant experience
Work EnvironmentStrategic, executive-level, overseeing multiple departments or divisionsHands-on, tactical, managing daily operations within a specific department
Employer & Industry UsageCommon in large corporations across various industriesFound in organizations of all sizes, often in manufacturing, retail, or service sectors

The Vp Operations focuses on strategic leadership and long-term planning at an executive level, while the Operations Manager handles day-to-day operational activities. Both roles require strong operational knowledge, but the Vp Operations has broader responsibilities and a higher level of decision-making authority.

What are the most commonly searched types of Operations jobs in Raleigh, NC? The most popular types of Operations jobs in Raleigh, NC are:
What job categories do people searching Vp Operations jobs in Raleigh, NC look for? The top searched job categories for Vp Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Vp Operations jobs? Cities near Raleigh, NC with the most Vp Operations job openings:
Vp Operations jobs near you
Senior Vice President, Operations

Senior Vice President, Operations

Well

Chapel Hill, NC • On-site

$260K - $290K/yr

Full-time

Posted 29 days ago

Job description

Description
Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.
Position Title: SVP, Operations
Reporting to: Chief Operating Officer
Location: Strong preference for Chapel Hill, NC but will consider Boston, MA or New York, NY
Compensation: $260,000-$290,000 per year, depending on qualifications, plus bonus potential and benefits
Summary:
Reporting directly to the Chief Operating Officer (COO), the SVP, Operations is a senior executive within the Leadership Operations Group. This leader is responsible for the foundational delivery engine of Well, overseeing Client Operations, Platform Operations, Content Operations, Member Marketing, and Member Services.
The SVP, Operations has full accountability for the operational performance and reliability of Well's services, ensuring that every client implementation is seamless and that all service level agreements (SLAs) for our members and clients are consistently met or exceeded. This individual will manage the critical infrastructure, processes, and large-scale teams required to support a high-growth healthcare technology company.
Key Responsibilities & Functional Oversight:
  • Operational Delivery & SLA Accountability
    • Service Excellence: Own end-to-end accountability for meeting all contracted SLAs across the organization, including Member Services response times and Member Technical Support resolution targets.
    • Performance Monitoring: Oversee the production of regular operations reports, ensuring transparency into key metrics such as abandonment rates, eligibility and claims file status, case age, and quality assurance scores.
    • Capacity & Resource Management: Direct resource allocation and capacity modeling across Member Services and Content Operations to handle fluctuating volumes driven by client onboarding, marketing-driven activation and engagement campaigns, and seasonal events.
  • Client Operations & Member Engagement
    • Achieve Client Milestones: Oversee the Client Operations team in executing complex implementations and other significant milestones (e.g. program year rollover) for large-market enterprise employers, ensuring all milestones-from data integrations (eligibility file processing, claims ingestion, etc) to communication approvals-are achieved on schedule.
    • Client Management: Negotiate, capture and document operational and program requirements from Clients; represent requirements internally in an efficient and scalable manner; partner with Product and Client Success to manage client-specific configurations and customizations while driving toward more standardized, scalable delivery models.
    • Member Marketing Operations: Oversee the operational execution of member activation and engagement campaigns, ensuring deployments are synchronized with client timelines, coordinated with broader operations, and effective in driving KPIs.
    • Execute Standard Client Programs: Ensure seamless and accurate delivery of standardized client programs (e.g. premium reduction); coordinating with various internal stakeholders to ensure all aspects of the program are delivered in accordance with requirements
  • Platform & Content Operations
    • Member & Client Issue Resolution: Oversee Platform Operations processes responsible for ingesting, prioritizing, investigating and triaging issues reported by members and clients; partner with multiple internal stakeholders (Engineering, Data Science, Product, etc.) to resolve; ongoing communication of status updates with impacted members and clients
    • Content Operations: Oversee the end-to-end process for content production, ensuring the library of 100+ clinical pathways and thousands of content touchpoints is produced accurately and aligned with client and member specific surfacing logic.

Requirements
  • Domain Expertise & Operational Scale
    • 15+ years of progressive leadership experience in operations, ideally within a high-growth B2B healthcare technology or technology-enabled services environment.
    • Large-Scale Team Management: Proven track record leading multi-disciplinary teams (Member Services/Contact Centers and Technical Ops) of at least 100+ total personnel.
    • Complex Implementation Experience: Deep expertise in managing the implementation of technology solutions for Fortune 500 employers or complex payer organizations.
    • Consultative Mindset: Consultative experience including a mindset possessing analytical and the communication prowess to lead strategic problem-solving sessions internally and externally
    • Data & System Fluency: Strong understanding of relational data, claims processing, and the technical integrations required to power an AI-driven health engine.
  • Leadership & Strategic Acumen
    • SLA-Driven Mindset: Relentless focus on metrics and performance, with the ability to diagnose root causes of operational bottlenecks and implement corrective actions.
    • Executive Presence: Ability to represent Well's operational rigor and security posture to client CHROs, CFOs, and CISOs during implementations and business reviews.
    • Integrative Leadership: Exceptional ability to collaborate with peer leaders in Client Success, Product Management, Clinical/Health Equity, Health Outcomes & BI, Cost Management, Member Marketing & Engagement, Security and Solutions to align operational delivery with client KPI achievement.
    • Operational Resilience: Demonstrated success in scaling operations during periods of rapid company growth without compromising service quality or security.

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