ZipRecruiter

Log In

1

Vice President Of Client Success Jobs (NOW HIRING)

StorSuite LLC

VP of Operations & Client Services

Austin, TX · On-site

$120 - $160/hr

Establish and monitor client success metrics and service performance indicators. * Oversee client ... Partner with the VP of Sales & Revenue to ensure a seamless transition from client acquisition to ...

Acxiom

Vice President - Client Success

Conway, AR · On-site

$180 - $240/hr

Summary The Vice President of Client Success serves as the connective hub of the organization that synchronizes client service delivery, product, and client engagement. They serve as the primary ...

IFF (CDFI)

Vice President of Client Management

Chicago, IL · Hybrid

$175K - $227K/yr

Vice President of Client Management Employee Status: Full Time, Exempt Salary: Grade 10 Starting ... Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on ...

StorSuite

VP of Operations & Client Services

Austin, TX · On-site

$130 - $180/hr

Establish and monitor client success metrics and service performance indicators. * Oversee client ... Partner with the VP of Sales & Revenue to ensure a seamless transition from client acquisition to ...

IFF

Vice President of Client Management

Chicago, IL · On-site

$175K - $227K/yr

Vice President of Client Management Employee Status: Full Time, Exempt Salary: Grade 10 Starting ... Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on ...

HelioCampus

VP, Client Success

Bethesda, MD

The VP of Client Success will be responsible for leading and managing the client success team to ensure the successful adoption, retention, and expansion of our company's products and services by our ...

State Street

Alts Client Services, VP

Boston, MA · On-site

$110K - $188K/yr

... the Vice President of Alternative Client Service role will ensure State Street ("STT") delivers ... Client Service is the cornerstone of client success, serving as the holistic owner of service ...

Advatix Inc.

$180 - $350/hr

Vice President of Client Solutions, Advatix Cloud Suite Location: , (Multiple States), United ... to ensure success. The VPBD will be responsible for modeling company values and promoting the ...

Chelsea Technologies

VP of Operations

Fort Lauderdale, FL · On-site

$170 - $230/hr

Ensure service delivery processes support client satisfaction, team productivity, and business ... Performance Management Success Indicators * Operations run efficiently with clear structure and ...

New

NutriGreen Tulsa

VP of Operations

Kiefer, OK · On-site

VP of Operations Nutri-Green Professional Services Reports to: Owner / CEO (Visionary) Direct ... Success measured by: leader scorecard performance, employee retention rate, 30/60/90 onboarding ...

previous page

Showing results 41-60

All JobsVice President Of Client Success Jobs

Vice President Of Client Success information

See salary details

$43.5K

$157.5K

$277.5K

How much do vice president of client success jobs pay per year?

As of Sep 3, 2026, the average yearly pay for vice president of client success in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What does a vice president of client success do?

A Vice President of Client Success is responsible for overseeing client relationships and ensuring that customers achieve their desired outcomes with a company's products or services. They lead and develop client success teams, create strategies to improve customer satisfaction, retention, and growth, and act as a liaison between clients and internal teams. Their goal is to maximize client value, address any issues proactively, and drive long-term business success for both the company and its customers.

How does a vice president of client success typically collaborate with other departments to drive customer satisfaction?

As a Vice President of Client Success, you will frequently work cross-functionally with sales, product, marketing, and support teams to ensure a seamless client experience. This involves aligning on client feedback, coordinating onboarding processes, and participating in strategic planning to address client needs. Effective collaboration is essential for proactively resolving issues, identifying upsell opportunities, and developing solutions that enhance long-term client relationships. Regular meetings, shared KPIs, and joint initiatives are common practices to foster this alignment.

What are the key skills and qualifications needed to thrive as a vice president of client success, and why are they important?

To thrive as a Vice President of Client Success, you need extensive experience in client relationship management, a strong background in business strategy, and often a bachelor’s or master’s degree in business or a related field. Familiarity with customer success platforms (like Gainsight or Salesforce), CRM systems, and data analytics tools is critical. Exceptional leadership, communication, and problem-solving skills enable you to inspire teams and build lasting client partnerships. These competencies ensure customer retention, drive business growth, and align client outcomes with organizational goals.

What cities are hiring for Vice President Of Client Success jobs?

Cities with the most Vice President Of Client Success job openings:

What are the most commonly searched types of Of Client Success jobs?

The most popular types of Of Client Success jobs are:

What states have the most Vice President Of Client Success jobs?

States with the most job openings for Vice President Of Client Success jobs include:

What job categories do people searching Vice President Of Client Success jobs look for?

The top searched job categories for Vice President Of Client Success jobs are:

Vice President Of Client Success jobs near you
Infographic showing various Vice President Of Client Success job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.

Client Success Manager

SmartX Advisory Solutions

West Palm Beach, FL • On-site, Remote

Full-time

Posted 23 days ago

Job description

Job Description
Opportunity
SMArtX Advisory Solutions, a rapidly growing financial services technology company based in West Palm Beach, Florida, is seeking a Client Success Manager to drive the day-to-day operational execution behind our client relationships across Enterprise and Independent RIA firms, FinTech companies, Asset Managers, TAMPs, and Custodians. This role is assigned to a dedicated book of accounts and sits at the operational center of the client experience - coordinating between the VP, Client Strategy & Success, the Onboarding team, and Client Support to keep processes, communications, and initiatives moving without friction.
The Client Success Manager acts as the connective tissue for the account: translating strategic direction into action, tracking commitments through to closure, and surfacing issues before they become escalations. This role partners closely with the VP, Client Strategy & Success, absorbing the operational and coordination workload so the VP can stay focused on relationship strategy, executive engagement, and growth planning.
Position Requirements
  • Strong project and process management skills, with the ability to track multiple concurrent workstreams, deliverables, and deadlines across accounts.
  • Working knowledge of Managed Accounts, UMAs, TAMPs, and FinTech platform concepts sufficient to coordinate accurately across technical, onboarding, and support teams.
  • Comfort operating inside ticketing and workflow systems (e.g., Jira, Confluence) to log requests, track status, and maintain a clear audit trail of client activity.
  • Excellent written and verbal communication skills, with the ability to translate technical or operational detail into clear updates for clients and internal stakeholders alike.
  • Strong follow-through and attention to detail; able to hold open items accountable across teams without needing constant prompting.
  • Demonstrated ability to identify process gaps and design practical solutions, with a bias toward automation and AI-enabled tools to streamline account operations, reporting, and communications.
  • Comfort working across organizational lines - Onboarding, Client Support, Product, and Operations - without formal authority over those teams, relying on clarity, follow-up, and relationship-building to keep work moving.
  • A proactive, "no dropped balls" mindset - someone who notices gaps in process or communication and closes them before they affect the client.
  • Bachelor's degree.
  • 3-5+ years of experience in client success, account management, implementation, or operations roles, ideally within financial services or FinTech.

Responsibilities
  • Serve as the day-to-day operational point of contact for an assigned book of accounts, working in close coordination with the VP, Client Strategy & Success.
  • Bridge communication and hand-offs between the Onboarding team, Client Support, and the client - ensuring nothing falls into a gap between teams.
  • Track and manage open action items, initiatives, and commitments for each assigned account, following up until items are closed out.
  • Monitor the status of onboarding requests, support tickets, and pricing or contract items in flight, and provide the VP with a clear, current picture of account activity.
  • Prepare account status materials, agendas, and briefing notes to support the VP's client meetings and business reviews - allowing the VP to walk in focused on strategy rather than status-gathering.
  • Help coordinate scheduling and logistics for client meetings, business reviews, and cross-functional working sessions.
  • Maintain visibility into client requests and tickets logged by Client Support and Onboarding (e.g., Jira/CSRI, IPO, support queues), ensuring accurate documentation and follow-through to resolution.
  • Escalate emerging risks or delays to the VP, Client Strategy & Success proactively, with enough context to support a fast decision.
  • Identify recurring operational pain points across assigned accounts and propose or build automation and AI-enabled solutions to reduce manual work and improve response time.
  • Maintain up-to-date account documentation, activity logs, and health/status tracking for assigned accounts.
  • Support the VP in preparing for and following up on executive-level interactions - managing the operational thread so strategic conversations stay uninterrupted by administrative follow-up.
  • Partner with Product, Operations, and Client Support to drive resolution of client issues and communicate outcomes back to the client and the VP.
  • Identify recurring process gaps across accounts and recommend operational improvements to the Client Success team.

Reporting Relationship
The Client Success Manager works in close partnership with the VP, Client Strategy & Success, serving in a dedicated support capacity for assigned accounts. This role does not own account strategy or executive relationship management - those remain with the VP - but is accountable for the operational execution, coordination, and communication that make the strategy real day to day.
About SMArtX Advisory Solutions
Founded in 2018, SMArtX Advisory Solutions is a rapidly growing financial technology firm creating breakthrough innovations in the wealth management industry. We offer a professional yet relaxed work environment where dynamic individuals thrive.
Skills Required
null
More Details
Employment Type: Full Time Location: [REMOTE] Experience Required: Mid-Senior Level Date Published: 12 Aug 2026

Apply