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Manager Of Client Success Jobs (NOW HIRING)

Fooda

Manager of Client Success

Austin, TX · On-site

The Manager of Client Success performs a critical oversight function for all Fooda operations in the Austin market, one of Fooda's largest markets. In addition to running the day-to-day operations ...

Fooda

Manager of Client Success

Austin, TX · On-site

$75K - $85K/yr

The Manager of Client Success performs a critical oversight function for all Fooda operations in the Austin market, one of Fooda's largest markets. In addition to running the day-to-day operations ...

Ylopo

OR · On-site

$60K - $75K/yr

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system. This ...

Neara

Director of Client Success

Manhattan, NY · On-site

$150 - $250/hr

Director of Client Success Job type: Full Time · Department: Client Success · Work type: On-Site ... Audit current onboarding, project management, and escalation processes; identify gaps and build the ...

Mountainy

Director Of Client Success

Goodyear, AZ · On-site

$60K/yr

As the Director of Client Success, you'll serve as the primary point of contact for a portfolio of ... Manage and support a portfolio of eCommerce fulfillment clients. * Lead new client onboarding and ...

Tidal Financial Group

AVP of Client Success

$100K - $130K/yr

This individual will own the onboarding and relationship management of high-value clients, serve as ... Anticipate client needs and proactively develop solutions that drive success. * Provide strategic ...

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

... success. Individuals will becritical contributors to a fast-growing, early-stage education ... Minimum of 5-10 years experience in client relationship management, account management, or customer ...

Emergicon LLC

Client Success Specialist

Terrell, TX · On-site

$18 - $22/hr

REPORTS TO The Client Success Specialist reports to the Manager of Client Success and works collaboratively with other Emergicon personnel in all departments. ESSENTIAL DUTIES AND RESPONSIBILITIES ...

Emergicon LLC

Client Success Specialist

Terrell, TX · On-site

$18 - $22/hr

REPORTS TO The Client Success Specialist reports to the Manager of Client Success and works collaboratively with other Emergicon personnel in all departments. ESSENTIAL DUTIES AND RESPONSIBILITIES ...

Pomelo

Head of Client Success & Sales

Chicago, IL · Remote

$70K - $80K/yr

This role will be responsible for both acquiring new clients and managing existing client ... Client Success & Account Management * Serve as the primary point of contact for all client ...

Transform9

Director of Client Success

Birmingham, AL · On-site

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... success or account management, with 3+ years leading teams * Track record of building CS processes ...

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

The Manager for Client Success is responsible for managing a team of Client Success Managers.They are responsible for providing strong leadership to the team, as well as taking responsibility for ...

Moore DM Group LLC

Manager, Client Success

Lanham, MD · On-site

$65K - $75K/yr

Description The Manager, Client Success, is responsible for supporting the successful delivery of client programs and initiatives by coordinating projects, managing accounting activities, and ...

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Manager Of Client Success information

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How much do manager of client success jobs pay per year?

As of Aug 11, 2026, the average yearly pay for manager of client success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Of Client Success vs Customer Success Manager?

AspectManager Of Client SuccessCustomer Success Manager
Primary FocusOversees client relationships, strategic account management, and team leadershipManages individual customer accounts, onboarding, and support
ResponsibilitiesDevelops client success strategies, manages client retention, and leads client success teamsEnsures customer satisfaction, onboarding, and product adoption at the account level
Work EnvironmentTypically in B2B SaaS or enterprise software companies, managing teamsOften in SaaS, tech, or service industries, directly engaging with clients
Required CredentialsExperience in account management, leadership skills, possibly relevant certificationsCustomer service experience, communication skills, familiarity with CRM tools

The Manager Of Client Success focuses on leading teams and developing strategies for client retention, while the Customer Success Manager handles direct client interactions and account management. Both roles aim to improve customer satisfaction but differ in scope and responsibilities.

What do Manager Of Client Success managers make?

Managers of Client Success typically earn between $60,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized roles may offer higher compensation, often including bonuses and benefits. Salary can also vary based on company size and performance metrics.

What are the key skills and qualifications needed to thrive as a manager of client success, and why are they important?

To thrive as a Manager of Client Success, you need expertise in customer relationship management, problem-solving, and a solid understanding of your company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Outstanding communication, leadership, and conflict-resolution skills help build trust and motivate both clients and internal teams. These abilities drive client satisfaction and retention, which are crucial for long-term business growth and success.

What does a manager of client success do?

A Manager of Client Success oversees teams that ensure clients achieve their desired outcomes while using a company's products or services. They focus on building positive relationships with clients, addressing any concerns, and identifying opportunities for growth or improvement. Their responsibilities include onboarding new clients, monitoring client satisfaction, providing support, and collaborating with sales or product teams to enhance the client experience. Ultimately, their goal is to increase client retention and drive business success through strong client partnerships.

What are some common challenges faced by a manager of client success, and how can they be addressed?

A Manager of Client Success often encounters challenges such as balancing the needs of multiple clients, ensuring consistent communication, and aligning client expectations with company capabilities. To address these, effective prioritization, clear communication protocols, and setting transparent expectations early on are key. Regular team meetings and collaboration with sales, support, and product teams also help proactively resolve issues and foster a positive client experience.
What cities are hiring for Manager Of Client Success jobs? Cities with the most Manager Of Client Success job openings:
What are the most commonly searched types of Of Client Success jobs? The most popular types of Of Client Success jobs are:
What states have the most Manager Of Client Success jobs? States with the most job openings for Manager Of Client Success jobs include:
Manager Of Client Success jobs near you

Manager of Client Success

Fooda

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Job description

Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food.  It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something and Fooda was born.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 120 million meals served and continue to grow rapidly.
Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more.  At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
Position Overview:
The Manager of Client Success performs a critical oversight function for all Fooda operations in the Austin market, one of Fooda’s largest markets. In addition to running the day-to-day operations, the core responsibility is to provide leadership and support for the team in Austin. The North Star for this role – and for leading this team – is delivering an exceptional day-to-day experience for our clients and their employees. You’ll achieve this by establishing a standard of operational excellence for our portfolio of clients and the network of local restaurant partners that serve them. This role reports to the Regional Vice President of Sales and Operations. Hybrid in office.
Who We Are Looking For:
  • You have the interpersonal skills to help coach and manage Fooda teammates in all operations of Austin as well effectively communicate up to Fooda leadership
  • You have the ability to analyze and report performance of all product offerings against company goals and initiatives
  • You have effective project management skills, with success stories demonstrating your ability to complete initiatives from start to finish
  • You are extremely organized, and detail orientated, with proven capabilities to prioritize and multitask
  • You have a willingness to speak up and have your own voice while acknowledging customer needs
  • You enjoy getting your hands dirty and prefer tackling problems from the ground up
  • You are known for your positive outlook and leading by example

What You Will Be Doing:
 
  • Manage, coach and support teams across all product offerings as they lead day-to-day operations. Hold teammates accountable for the ownership of client relationships and restaurant performance
  • Manage, teach, and coach multiple operations teammates ensuring best practices for Fooda are being executed
  • Hold responsibility and lead processes aligning to recruiting, training and retention of employees
  • Identify operational challenges aligning to client needs and requests. Serve as a leader to create and execute different strategies or processes
  • Collaborate with the market leadership and the sales teams with retention initiatives for all markets
  • Lead quarterly business reviews with key stakeholders
  • Role will require ~30% local travel within Austin. 

What We’ll Hook You Up With:
  • Competitive market salary and stock options based on experience
  • Comprehensive health, dental and vision insurance plans
  • 401k retirement plan with company match
  • Paid maternity and parental leave benefits
  • Flexible spending accounts
  • Company-issued laptop
  • Daily subsidized lunch program (ours!) and frequent tastings from new restaurant partners in the office!
  • A fulfilling, challenging adventure of a work experience
Must be authorized to work in the United States on a full-time basis. No recruiters please.
The salary range for this role is between $75,000- $85,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.
 

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About Fooda

Sourced by ZipRecruiter

Fooda is a Workplace Food Program people love and look forward to every day. We scour the streets for the Best Food Trucks, Trendy Restaurants, and Hidden gem mom and pops. Making the connection between them and people who appreciate their food is our passion. We're looking for talented colleagues who want to advance their careers and help scale a business. We all share an interest in Solving problems with data, Taking chances, Beating goals, and Delighting Customers. Our Team's successful execution of those interests has driven expansion to over a dozen markets since our founding in 2011.

Industry

Food services and drinking places

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US

Year founded

2011

Social media

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