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Manager Of Client Success Jobs in Tennessee (NOW HIRING)

Director of Client Success

Knoxville, TN · On-site +1

$150K - $200K/yr

Director of Client Success StoragePug is hiring our first Director of Client Success ... We're looking for someone to obsess over our clients' experience, manage our customer-facing team ...

The Director of Client Success will oversee and mentor project managers, provide guidance to client stakeholders, manage project budgets, and lead project teams. Day-to-day tasks will include ...

The Director of Client Success will oversee and mentor project managers, provide guidance to client stakeholders, manage project budgets, and lead project teams. Day-to-day tasks will include ...

Based out of the Music City, Nashville, TN, Acumen Technology is a leading IT Managed Services ... Your responsibilities as a Client Success Team member will include: * Building and maintaining ...

Based out of the Music City, Nashville, TN, Acumen Technology is a leading IT Managed Services ... Your responsibilities as a Client Success Team member will include: * Building and maintaining ...

Client Success Guide

Franklin, TN · On-site

$60K - $75K/yr

Experience: 2 or more years of experience in client success, account management, or a related member-facing role. Technical Skills: Proficient in, Asana, Calendly, Zoom, Airtable, and Eventbrite.

Experience: 2 or more years of experience in client success, account management, or a related member-facing role. Technical Skills: * Proficient in, Asana, Calendly, Zoom, Airtable, and Eventbrite.

Experience: 2 or more years of experience in client success, account management, or a related member-facing role. Technical Skills: • Proficient in, Asana, Calendly, Zoom, Airtable, and Eventbrite ...

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Manager Of Client Success information

See Tennessee salary details

$29.5K

$75.4K

$127.1K

How much do manager of client success jobs pay per year?

As of Sep 2, 2026, the average yearly pay for manager of client success in Tennessee is $75,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,900.00 per year, depending on experience, location, and employer.

What does a manager of client success do?

A Manager of Client Success oversees teams that ensure clients achieve their desired outcomes while using a company's products or services. They focus on building positive relationships with clients, addressing any concerns, and identifying opportunities for growth or improvement. Their responsibilities include onboarding new clients, monitoring client satisfaction, providing support, and collaborating with sales or product teams to enhance the client experience. Ultimately, their goal is to increase client retention and drive business success through strong client partnerships.

What are the key skills and qualifications needed to thrive as a manager of client success, and why are they important?

To thrive as a Manager of Client Success, you need expertise in customer relationship management, problem-solving, and a solid understanding of your company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Outstanding communication, leadership, and conflict-resolution skills help build trust and motivate both clients and internal teams. These abilities drive client satisfaction and retention, which are crucial for long-term business growth and success.

What are some common challenges faced by a manager of client success, and how can they be addressed?

A Manager of Client Success often encounters challenges such as balancing the needs of multiple clients, ensuring consistent communication, and aligning client expectations with company capabilities. To address these, effective prioritization, clear communication protocols, and setting transparent expectations early on are key. Regular team meetings and collaboration with sales, support, and product teams also help proactively resolve issues and foster a positive client experience.

What is the difference between Manager Of Client Success vs Customer Success Manager?

AspectManager Of Client SuccessCustomer Success Manager
Primary FocusOversees client relationships, strategic account management, and team leadershipManages individual customer accounts, onboarding, and support
ResponsibilitiesDevelops client success strategies, manages client retention, and leads client success teamsEnsures customer satisfaction, onboarding, and product adoption at the account level
Work EnvironmentTypically in B2B SaaS or enterprise software companies, managing teamsOften in SaaS, tech, or service industries, directly engaging with clients
Required CredentialsExperience in account management, leadership skills, possibly relevant certificationsCustomer service experience, communication skills, familiarity with CRM tools

The Manager Of Client Success focuses on leading teams and developing strategies for client retention, while the Customer Success Manager handles direct client interactions and account management. Both roles aim to improve customer satisfaction but differ in scope and responsibilities.

What are the most commonly searched types of Of Client Success jobs in Tennessee?

The most popular types of Of Client Success jobs in Tennessee are:

What cities in Tennessee are hiring for Manager Of Client Success jobs?

Cities in Tennessee with the most Manager Of Client Success job openings:

Director of Client Success

StoragePug

Knoxville, TN • On-site, Remote

$150K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


Job description

Director of Client Success
StoragePug is hiring our first Director of Client Success. We're looking for someone to obsess over our clients' experience, manage our customer-facing team, and model the highest standards of how we treat our clients.
Who you are
  • You love helping people, problem-solving with them, and developing them
  • You're empathetic but aren't afraid to have hard conversations
  • You obsess over good communication
  • You're often the "go-to" person because you love learning and you're not afraid to roll up your sleeves
  • You read "Unreasonable Hospitality", and everything just made sense
What we have to offer
  • A work culture that empowers (and expects) people who crave autonomy and agency
  • Work side-by-side with our leadership team to make StoragePug the most client-friendly company in self storage
  • Smart, kind teammates who care about the success of our clients
  • Clients you'll enjoy working with, and a product they genuinely love
Benefits and Perks
We got you. Here's what you get as a member of the pack:
  • 100% employer-paid medical insurance with a low $500 deductible, eligible on the 1st of the month after hire
  • Free vision and dental insurance
  • $3,000 annual personal growth/development stipend
  • $1,000 employee referral bonus
  • Flexible time off that grows with you - 3 weeks your first year, 4 your second, and 5 after that
  • Parental leave policy for moms and dads
  • 2 paid volunteer days per year
  • 401k plan
  • $40,000 life insurance policy
  • Remote work