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Manager Of Client Success Jobs in Tennessee (NOW HIRING)

Acumen Technology

Client Success Manager

Nashville, TN · On-site

Based out of the Music City, Nashville, TN, Acumen Technology is a leading IT Managed Services ... Your responsibilities as a Client Success Team member will include: * Building and maintaining ...

Acumen Technology

Client Success Manager

Nashville, TN · On-site

Based out of the Music City, Nashville, TN, Acumen Technology is a leading IT Managed Services ... Your responsibilities as a Client Success Team member will include: * Building and maintaining ...

EVERSANA

Client Success Manager

Memphis, TN · On-site

Our global team of more than 7,000 employees is committed to creating and delivering next ... The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA ...

Eversana

Client Success Manager

Memphis, TN · On-site

Our global team of more than 7,000 employees is committed to creating and delivering next ... The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA ...

EVERSANA

Client Success Manager

Memphis, TN · On-site

Our global team of more than 7,000 employees is committed to creating and delivering next ... The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA ...

5ironCyber

Client Success Manager

Franklin, TN · On-site

$80K - $100K/yr

CLIENT SUCCESS MANAGER 5ironCyber security operations solutions provide comprehensive detection and ... This approach enabled 5ironCyber to be named to the Inc. 5000 list of fastest-growing private ...

Fix Group Management

Client Success Guide

Franklin, TN · On-site

$60K - $75K/yr

Experience: 2 or more years of experience in client success, account management, or a related member-facing role. Technical Skills: Proficient in, Asana, Calendly, Zoom, Airtable, and Eventbrite.

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Manager Of Client Success information

See Tennessee salary details

$29.5K

$75.4K

$127.1K

How much do manager of client success jobs pay per year?

As of Aug 12, 2026, the average yearly pay for manager of client success in Tennessee is $75,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,900.00 per year, depending on experience, location, and employer.

What is the difference between Manager Of Client Success vs Customer Success Manager?

AspectManager Of Client SuccessCustomer Success Manager
Primary FocusOversees client relationships, strategic account management, and team leadershipManages individual customer accounts, onboarding, and support
ResponsibilitiesDevelops client success strategies, manages client retention, and leads client success teamsEnsures customer satisfaction, onboarding, and product adoption at the account level
Work EnvironmentTypically in B2B SaaS or enterprise software companies, managing teamsOften in SaaS, tech, or service industries, directly engaging with clients
Required CredentialsExperience in account management, leadership skills, possibly relevant certificationsCustomer service experience, communication skills, familiarity with CRM tools

The Manager Of Client Success focuses on leading teams and developing strategies for client retention, while the Customer Success Manager handles direct client interactions and account management. Both roles aim to improve customer satisfaction but differ in scope and responsibilities.

What do Manager Of Client Success managers make?

Managers of Client Success typically earn between $60,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized roles may offer higher compensation, often including bonuses and benefits. Salary can also vary based on company size and performance metrics.

What are the key skills and qualifications needed to thrive as a manager of client success, and why are they important?

To thrive as a Manager of Client Success, you need expertise in customer relationship management, problem-solving, and a solid understanding of your company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Outstanding communication, leadership, and conflict-resolution skills help build trust and motivate both clients and internal teams. These abilities drive client satisfaction and retention, which are crucial for long-term business growth and success.

What does a manager of client success do?

A Manager of Client Success oversees teams that ensure clients achieve their desired outcomes while using a company's products or services. They focus on building positive relationships with clients, addressing any concerns, and identifying opportunities for growth or improvement. Their responsibilities include onboarding new clients, monitoring client satisfaction, providing support, and collaborating with sales or product teams to enhance the client experience. Ultimately, their goal is to increase client retention and drive business success through strong client partnerships.

What are some common challenges faced by a manager of client success, and how can they be addressed?

A Manager of Client Success often encounters challenges such as balancing the needs of multiple clients, ensuring consistent communication, and aligning client expectations with company capabilities. To address these, effective prioritization, clear communication protocols, and setting transparent expectations early on are key. Regular team meetings and collaboration with sales, support, and product teams also help proactively resolve issues and foster a positive client experience.
What are the most commonly searched types of Of Client Success jobs in Tennessee? The most popular types of Of Client Success jobs in Tennessee are:
What cities in Tennessee are hiring for Manager Of Client Success jobs? Cities in Tennessee with the most Manager Of Client Success job openings:
Manager Of Client Success jobs near you

Client Success Manager

Acumen Technology

Nashville, TN • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 22 days ago

Job description

Acumen Technology is looking for confident and passionate Client Success Manager to join our team. We want professionals that understand that the client's experience is as important as knowing the right buttons to press, and that you can have fun while you work.
Based out of the Music City, Nashville, TN, Acumen Technology is a leading IT Managed Services Provider focusing on financial institutions, healthcare, and other industries that are serious about security and doing IT right. Our work from anywhere, have fun everywhere environment makes us one of the best places to work in Middle, TN. Being a member of our team means weekly in-office lunches, awesome company events, a comprehensive benefits package, and, most importantly, training in the ability to hold conversations using nothing but GIFs.
Your responsibilities as a Client Success Team member will include:
  • Building and maintaining strong relationships with assigned clients, understanding their business needs, and providing exceptional customer service.
  • Scheduling and leading regular Strategic Technology Review meetings with assigned clients
  • Proactively identifying and addressing client concerns and issues, and ensuring timely resolution.
  • Working closely with internal teams to coordinate and prioritize client requests and projects.
  • Contributing to the ongoing improvement of client success processes and procedures.
  • Collaborating with the Sales team to identify upsell and cross-sell opportunities within assigned client base.

Work From Home/In Office:
Acumen Technology is a hybrid workplace, and we support a work from home environment. We provide a budget for all the technology you'll need for a comfortable work from home office. We also have in-office days because we love the collaboration and comradery that allows.
Acumen's Commitment to our Employees:
We will do everything we can to aid your growth in the IT field, while having fun along the way. Wherever life takes you, we want Acumen to have helped you get there.
Acumen Technology Core Values:
  • Intentional Everything
  • Deliver with Confidence & Passion
  • I've Got Your Back
  • Adapt & Overcome
  • Do IT Right.

To excel in this role, you should have:
  • Prior experience in a client-facing role, preferably in the IT industry.
  • Strong communication and interpersonal skills to effectively engage and build relationships with clients.
  • Excellent problem-solving and critical-thinking abilities.
  • Ability to manage multiple priorities and work under tight deadlines.
  • Strong attention to detail and organizational skills.
  • Proficiency in Microsoft Office Suite and CRM software.
  • A positive and proactive attitude, with a passion for customer success.

Requirements
  • Prior experience in a client-facing role, preferably in the Technology industry.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving and critical-thinking abilities.
  • Ability to manage multiple priorities and work under tight deadlines.
  • Strong attention to detail and organizational skills.

Benefits
  • 100% employer paid health insurance (medical and dental) and first $1,000 of qualified medical expenses covered
  • Consistently recognized as a Best Place to Work by Nashville Business Journal
  • Company Matching 401k
  • Flexible hyrbid schedule
  • Fun working environment and culture with regular activities both for employees and their families
  • Family vacation bonus at 5th year
  • Family Leave (Maternity, Paternity)
  • Well Stocked Kitchen with Food & Snacks

Apply