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Manager Of Client Success Jobs in Utah (NOW HIRING)

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

The Manager for Client Success is responsible for managing a team of Client Success Managers. They are responsible for providing strong leadership to the team, as well as taking responsibility for ...

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

The Manager for Client Success is responsible for managing a team of Client Success Managers.They are responsible for providing strong leadership to the team, as well as taking responsibility for ...

Nexus IT

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Purpose of the Role: The Client Success Manager (CSM) ensures that clients achieve exceptional outcomes and have positive experiences with Nexus IT. The CSM is responsible for managing client ...

Nexus IT Inc

Client Success Manager

Salt Lake City, UT · On-site +1

$80K - $104K/yr

Purpose of the Role: The Client Success Manager (CSM) ensures that clients achieve exceptional outcomes and have positive experiences with Nexus IT. The CSM is responsible for managing client ...

Nexus IT, Inc

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Purpose of the Role: The Client Success Manager (CSM) ensures that clients achieve exceptional outcomes and have positive experiences with Nexus IT. The CSM is responsible for managing client ...

Morgan Stanley

Client Success Manager

Sandy, UT · On-site

Morgan Stanley at Work, a division of Morgan Stanley Wealth Management, provides workplace ... Client Success Management: The Client Success Management (CSM) organization provides ongoing ...

Morgan Stanley

Client Success Manager

Sandy, UT · On-site

Morgan Stanley at Work, a division of Morgan Stanley Wealth Management, provides workplace ... Client Success Management: The Client Success Management (CSM) organization provides ongoing ...

CallTower, Inc.

Client Success Manager

South Jordan, UT · On-site

$70K - $82K/yr

This individual will to take ownership of customers' requests/issues and act with a sense of ... Manage high-revenue accounts in line with the Client Success Program. Maintain accurate and up-to ...

CallTower, Inc.

Client Success Manager

South Jordan, UT

$70K - $82K/yr

This individual will to take ownership of customers' requests/issues and act with a sense of ... Manage high-revenue accounts in line with the Client Success Program. Maintain accurate and up-to ...

Morgan Stanley

Client Success Manager, AVP

Sandy, UT · On-site

Morgan Stanley at Work, a division of Morgan Stanley Wealth Management, provides workplace ... Client Success Management The Client Success Management (CSM) organization provides ongoing ...

Morgan Stanley

Client Success Manager, AVP

Sandy, UT · On-site

Morgan Stanley at Work, a division of Morgan Stanley Wealth Management, provides workplace ... Client Success Management The Client Success Management (CSM) organization provides ongoing ...

Audiohook

Client Success Manager

Eden, UT · Remote

$120K/yr

... success, account management, or performance marketing roles * Experience managing digital ... Proven track record of owning client relationships tied to revenue retention and growth

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Manager Of Client Success information

See Utah salary details

$29.6K

$75.6K

$127.5K

How much do manager of client success jobs pay per year?

As of Aug 15, 2026, the average yearly pay for manager of client success in Utah is $75,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $90,100.00 per year, depending on experience, location, and employer.

What is the difference between Manager Of Client Success vs Customer Success Manager?

AspectManager Of Client SuccessCustomer Success Manager
Primary FocusOversees client relationships, strategic account management, and team leadershipManages individual customer accounts, onboarding, and support
ResponsibilitiesDevelops client success strategies, manages client retention, and leads client success teamsEnsures customer satisfaction, onboarding, and product adoption at the account level
Work EnvironmentTypically in B2B SaaS or enterprise software companies, managing teamsOften in SaaS, tech, or service industries, directly engaging with clients
Required CredentialsExperience in account management, leadership skills, possibly relevant certificationsCustomer service experience, communication skills, familiarity with CRM tools

The Manager Of Client Success focuses on leading teams and developing strategies for client retention, while the Customer Success Manager handles direct client interactions and account management. Both roles aim to improve customer satisfaction but differ in scope and responsibilities.

What do Manager Of Client Success managers make?

Managers of Client Success typically earn between $60,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized roles may offer higher compensation, often including bonuses and benefits. Salary can also vary based on company size and performance metrics.

What are the key skills and qualifications needed to thrive as a manager of client success, and why are they important?

To thrive as a Manager of Client Success, you need expertise in customer relationship management, problem-solving, and a solid understanding of your company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Outstanding communication, leadership, and conflict-resolution skills help build trust and motivate both clients and internal teams. These abilities drive client satisfaction and retention, which are crucial for long-term business growth and success.

What does a manager of client success do?

A Manager of Client Success oversees teams that ensure clients achieve their desired outcomes while using a company's products or services. They focus on building positive relationships with clients, addressing any concerns, and identifying opportunities for growth or improvement. Their responsibilities include onboarding new clients, monitoring client satisfaction, providing support, and collaborating with sales or product teams to enhance the client experience. Ultimately, their goal is to increase client retention and drive business success through strong client partnerships.

What are some common challenges faced by a manager of client success, and how can they be addressed?

A Manager of Client Success often encounters challenges such as balancing the needs of multiple clients, ensuring consistent communication, and aligning client expectations with company capabilities. To address these, effective prioritization, clear communication protocols, and setting transparent expectations early on are key. Regular team meetings and collaboration with sales, support, and product teams also help proactively resolve issues and foster a positive client experience.

What are the most commonly searched types of Of Client Success jobs in Utah?

The most popular types of Of Client Success jobs in Utah are:

What cities in Utah are hiring for Manager Of Client Success jobs?

Cities in Utah with the most Manager Of Client Success job openings:

Manager Of Client Success jobs near you

Manager, Client Success

Morgan Stanley

Sandy, UT • On-site

Full-time

Re-posted 6 days ago

Morgan Stanley rating

8.4

Company rating: 8.4 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

30th of 150 rated financial services

Job description

Manager, Client Success Role:
The Manager for Client Success is responsible for managing a team of Client Success Managers. They are responsible for providing strong leadership to the team, as well as taking responsibility for management-related items such as development, performance management, recruitment, team building, and involvement in escalated issues as necessary.
Manager, Client Success Responsibilities:
  • Manages Client Success Managers with respect to client interaction, communication tactics and processes. Supports Client Success Managers in their roles through understanding and facilitating client needs, and gaining knowledge in Morgan Stanley at Work's equity administration platforms
  • Facilitates the recruiting, training, and performance management and development of Client Success Managers
  • Evaluating internal and external client processes for greater efficiency and scalability, making recommendations and changes as needed
  • Establishes new processes to leverage existing technologies and practices for greater efficiency and scalability
  • Supports the Client Success Management team during client escalations as required
  • Assists with internal team communications and education, as needed
  • Ensures client relationships with respect to account administration for the client base are intact and proactively cultivated, ensuring client satisfaction levels with respect to the client base are maintained and increased appropriately

Manager, Client Success Qualifications:
  • Bachelor's degree in business, commerce or related field is preferred or equivalent experience. High School diploma or equivalent required
  • Demonstrated success with managing a team of direct reports and actively cultivating employee development
  • Certified Equity Professional (CEP) preferred
  • Relevant industry (technology/financial services/equity compensation) experience considered an asset
  • Experience managing and measuring client satisfaction levels and ongoing initiatives, including identifying opportunities for improvement in tools and processes
  • Exposure to or experience with Morgan Stanley at Work's equity administration platforms and/or other stock plan administration systems would be an asset
  • Proven ability to effectively communicate, build relationships, manage, and lead a diverse range of personalities and roles both internally and externally
  • Ability to problem solve, design, and implement new procedures, and train staff
  • Demonstrated ability to manage, multi-task, prioritize and maintain multiple projects, tasks, clients, and activities with changing priorities
  • Demonstrated excellence in customer service, including proven ability to become a "trusted advisor" with senior members of client organizations
  • Excellent written and oral communication and presentation skills, particularly in conversation with executive-level decision makers
  • Proven, superior problem-solving skills and abilities, including the ability to make sound decisions and find viable solutions under tight timelines and in ambiguous circumstances
  • Project management experience would be an asset; formal Project Management education is not a requirement
  • Demonstrated success with explaining complex issues or topics to non-expert team members & customers
  • Fluency in spoken and written English is a must; fluency in other languages considered an asset

While we thank all applicants for their interest, please note that only those individuals selected for an interview will be contacted
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

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