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Manager Of Client Success Jobs in Utah (NOW HIRING)

Waystar

Director, Client Marketing

Lehi, UT · On-site

The primary objective of this role is to unlock expansion by turning client results into actionable ... Equips Client Success and Sales with data-backed messaging, use cases, and talking points that ...

Patientco

Director, Client Marketing

Lehi, UT · On-site

The primary objective of this role is to unlock expansion by turning client results into actionable ... Equips Client Success and Sales with data-backed messaging, use cases, and talking points that ...

Conservice

Client Operations Manager

Logan, UT · On-site

$19.40/hr

... client success. What You'll Do Client Relationship & Strategic Management * Act as the primary point of contact and trusted advisor for your assigned portfolio of clients. * Lead regular client ...

Conservice

Client Operations Manager

River Heights, UT · On-site +1

$19.40/hr

... client success. What You'll Do Client Relationship & Strategic Management * Act as the primary point of contact and trusted advisor for your assigned portfolio of clients. * Lead regular client ...

Lockton, Inc.

Associate Account Manager

Salt Lake City, UT · On-site

$119K - $123K/yr

This is an exciting opportunity for a relationship-driven professional to support client success ... Qualifications: • Strong knowledge of Microsoft Office Suite (Outlook and Excel) • Strong ...

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All JobsOf Client Success JobsManager Of Client Success JobsManager Of Client Success Jobs in Utah

Manager Of Client Success information

See Utah salary details

$29.6K

$75.6K

$127.5K

How much do manager of client success jobs pay per year?

As of Aug 14, 2026, the average yearly pay for manager of client success in Utah is $75,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $90,100.00 per year, depending on experience, location, and employer.

What is the difference between Manager Of Client Success vs Customer Success Manager?

AspectManager Of Client SuccessCustomer Success Manager
Primary FocusOversees client relationships, strategic account management, and team leadershipManages individual customer accounts, onboarding, and support
ResponsibilitiesDevelops client success strategies, manages client retention, and leads client success teamsEnsures customer satisfaction, onboarding, and product adoption at the account level
Work EnvironmentTypically in B2B SaaS or enterprise software companies, managing teamsOften in SaaS, tech, or service industries, directly engaging with clients
Required CredentialsExperience in account management, leadership skills, possibly relevant certificationsCustomer service experience, communication skills, familiarity with CRM tools

The Manager Of Client Success focuses on leading teams and developing strategies for client retention, while the Customer Success Manager handles direct client interactions and account management. Both roles aim to improve customer satisfaction but differ in scope and responsibilities.

What do Manager Of Client Success managers make?

Managers of Client Success typically earn between $60,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized roles may offer higher compensation, often including bonuses and benefits. Salary can also vary based on company size and performance metrics.

What are the key skills and qualifications needed to thrive as a manager of client success, and why are they important?

To thrive as a Manager of Client Success, you need expertise in customer relationship management, problem-solving, and a solid understanding of your company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Outstanding communication, leadership, and conflict-resolution skills help build trust and motivate both clients and internal teams. These abilities drive client satisfaction and retention, which are crucial for long-term business growth and success.

What does a manager of client success do?

A Manager of Client Success oversees teams that ensure clients achieve their desired outcomes while using a company's products or services. They focus on building positive relationships with clients, addressing any concerns, and identifying opportunities for growth or improvement. Their responsibilities include onboarding new clients, monitoring client satisfaction, providing support, and collaborating with sales or product teams to enhance the client experience. Ultimately, their goal is to increase client retention and drive business success through strong client partnerships.

What are some common challenges faced by a manager of client success, and how can they be addressed?

A Manager of Client Success often encounters challenges such as balancing the needs of multiple clients, ensuring consistent communication, and aligning client expectations with company capabilities. To address these, effective prioritization, clear communication protocols, and setting transparent expectations early on are key. Regular team meetings and collaboration with sales, support, and product teams also help proactively resolve issues and foster a positive client experience.

What are the most commonly searched types of Of Client Success jobs in Utah?

The most popular types of Of Client Success jobs in Utah are:

What cities in Utah are hiring for Manager Of Client Success jobs?

Cities in Utah with the most Manager Of Client Success job openings:

Manager Of Client Success jobs near you

Client Success Specialist, Retirement Services - Remote

IRALOGIX,Inc

Salt Lake City, UT • Remote

Full-time

Retirement

Posted 3 days ago

New

Job description

JOB DESCRIPTION


Company:  IRALOGIX, Inc.  Position:    Customer Care Representative  

Location:   Pittsburgh, PA/SLC UT (Remote) Job Type:   Full-Time/Exempt

Industry:    Retirement Services/FinTech Software                       Travel:        0%-5%

 

IRALOGIX is a rapidly growing FinTech transforming IRA administration and recordkeeping. We empower financial institutions—IRA providers, 401(k) recordkeepers, advisors, and banks—to deliver scalable, compliant, and efficient retirement solutions through modern technology.

As a CLIENT SUCCESS SPECIALIST, RETIREMENT SERVICES serves as a trusted client contact across the retirement services ecosystem. You will combine financial service expertise, IRA operations knowledge, and effective communication skills to deliver exceptional client support and ensure seamless account servicing. 

 

Responsibilities

The essential responsibilities and duties for this position include, but are not limited to, the following:

  • Provide service and technical support to retirement investment customers, including guidance on IRA account activity, wealth management processes, and recordkeeping requirements.
  • Manage inbound and outbound communications (phone, live chat, email) with customers, ensuring timely and accurate responses to IRA-related and account recordkeeping questions.
  • Support day-to-day IRA administration and recordkeeping functions, including contributions, distributions, rollovers, transfers, and beneficiary changes.
  • Help customers and advisors navigate our technology platform, including account setup, transaction history, reporting, and compliance documentation.
  • Collaborate with operations, compliance, and partner recordkeepers to ensure accurate documentation and adherence to DOL regulations.
  • Escalate complex issues to appropriate internal teams while maintaining accountability for customer satisfaction.
  • Consistently deliver an above-and-beyond customer experience by blending technical accuracy with empathy, patience, and professionalism.
  • Demonstrate integrity and responsibility when handling sensitive financial and personal data.

Qualifications

The essential skills and experience for this position include, but are not limited to, the following:

  • Demonstrated proficiency in retirement account operations, with 3+ years of experience in financial services, IRA administration, or wealth management client support.
  • Proven track record of delivering exceptional client service and maintaining high standards of accuracy, confidentiality, and compliance in all account-related activities.
  • Proficient in computer applications, including Microsoft Office Suite (Excel, Outlook, Word) and CRM/customer support platforms.
  • Outstanding communication abilities, both written and verbal, with the capacity to translate complex financial information into clear, client-friendly terms. Spanish fluency is a plus.
  • Strong organizational and analytical skills, with the ability to manage multiple priorities in a dynamic, fast-paced environment.
  • Demonstrated ability to collaborate effectively within cross-functional teams while maintaining accountability for individual performance and service outcomes.
  • Detail-oriented, resourceful, and committed to continuous improvement in client experience and operational excellence.
  • Bachelor’s degree preferred in Finance, Business Administration, or a related discipline.
  • Must be a U.S. Citizen, Permanent Resident, or otherwise authorized to work permanently in the United States. 

 

Why join IRALOGIX

  • Join a FinTech innovator transforming the retirement services industry.
  • Collaborative team culture with career growth opportunities
  • Competitive compensation and comprehensive benefits

 

IRALOGIX is an equal opportunity employer committed to building a team that embraces diversity, represents a variety of backgrounds, and upholds inclusiveness.  M/F/V/D

 

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