Client Success Leader
Atlanta, GA · On-site
Recruiting Guidelines: · 5 Years of Client Success Management experience · MBA is highly ... desirable, 4-year college degree required · Demonstrated the ability to manage a team of at least ...
Atlanta, GA · On-site
Recruiting Guidelines: · 5 Years of Client Success Management experience · MBA is highly ... desirable, 4-year college degree required · Demonstrated the ability to manage a team of at least ...
Atlanta, GA · On-site
Recruiting Guidelines: · 5 Years of Client Success Management experience · MBA is highly ... desirable, 4-year college degree required · Demonstrated the ability to manage a team of at least ...
What sets Payliance apart is our blend of modern technology , deep industry expertise , and a ... About the Role The Client Success Manager (CSM) is responsible for ensuring Payliance clients ...
What sets Payliance apart is our blend of modern technology , deep industry expertise , and a ... About the Role The Client Success Manager (CSM) is responsible for ensuring Payliance clients ...
The world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and ... The Client Success Manager (CSM) is responsible for directly managing a book of strategic or ...
The world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and ... The Client Success Manager (CSM) is responsible for directly managing a book of strategic or ...
Atlanta, GA · On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... Drives adoption of Origami solutions by aligning product capabilities with client use cases and ...
Atlanta, GA · On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... Drives adoption of Origami solutions by aligning product capabilities with client use cases and ...
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... Drives adoption of Origami solutions by aligning product capabilities with client use cases and ...
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... Drives adoption of Origami solutions by aligning product capabilities with client use cases and ...
Atlanta, GA · On-site
Recruiting Guidelines: • 5 Years of Client Success Management experience • MBA is highly ... desirable, 4-year college degree required • Demonstrated the ability to manage a team of at least ...
Atlanta, GA · On-site
Recruiting Guidelines: • 5 Years of Client Success Management experience • MBA is highly ... desirable, 4-year college degree required • Demonstrated the ability to manage a team of at least ...
OR · On-site +1
$60K - $93K/yr
Manage key relationships with current Retailer Clients and understand their goals and what success ... Understand your client's utilization of the platform and drive product listing success, through a ...
OR · On-site +1
$60K - $93K/yr
Manage key relationships with current Retailer Clients and understand their goals and what success ... Understand your client's utilization of the platform and drive product listing success, through a ...
Atlanta, GA · On-site
Recruiting Guidelines: • 5 Years of Client Success Management experience • MBA is highly ... desirable, 4-year college degree required • Demonstrated the ability to manage a team of at least ...
Atlanta, GA · On-site
Recruiting Guidelines: • 5 Years of Client Success Management experience • MBA is highly ... desirable, 4-year college degree required • Demonstrated the ability to manage a team of at least ...
... Client Success Manager to join our team. ClassWallet is a financial technology company serving ... ClassWallet's suite of products and services empowers agency administrators to dramatically ...
... Client Success Manager to join our team. ClassWallet is a financial technology company serving ... ClassWallet's suite of products and services empowers agency administrators to dramatically ...
$95K - $125K/yr
We believe in the importance of work-life balance and support our team members with a comprehensive benefits package. About the Role ADRM is seeking a Client Success Manager to support and coordinate ...
$95K - $125K/yr
We believe in the importance of work-life balance and support our team members with a comprehensive benefits package. About the Role ADRM is seeking a Client Success Manager to support and coordinate ...
Overland Park, KS · On-site
You offer strategic oversight while you manage the daily needs of your assigned clients. You are accountable for client growth and retention, so your success will be measured by metrics such as ...
Overland Park, KS · On-site
You offer strategic oversight while you manage the daily needs of your assigned clients. You are accountable for client growth and retention, so your success will be measured by metrics such as ...
$120K - $130K/yr
We empower teams to take control of their operations and improve outcomes for dual-eligible seniors ... We are seeking an experienced, strategic, and client-focused Senior Client Success Manager (Sr. CSM ...
$120K - $130K/yr
We empower teams to take control of their operations and improve outcomes for dual-eligible seniors ... We are seeking an experienced, strategic, and client-focused Senior Client Success Manager (Sr. CSM ...
Ann Arbor, MI · On-site
$6K/mo
Our suite of products integrate seamlessly to help ensure the health and safety of the participants ... Title: Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay ...
Ann Arbor, MI · On-site
$6K/mo
Our suite of products integrate seamlessly to help ensure the health and safety of the participants ... Title: Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay ...
Golden, CO · On-site
Lead, coach, and develop a team of Client Success Managers (CSMs), setting clear goals, KPIs, and individualized growth plans that build both capability and career momentum * Conduct regular 1:1s ...
Golden, CO · On-site
Lead, coach, and develop a team of Client Success Managers (CSMs), setting clear goals, KPIs, and individualized growth plans that build both capability and career momentum * Conduct regular 1:1s ...
Reston, VA · On-site
$55K - $65K/yr
In this role, you'll be the trusted point of contact for our clientschampioning their goals ... Client Success Manager Attributes and Characteristics * Strong understanding of the company ...
Quick apply
Reston, VA · On-site
$55K - $65K/yr
In this role, you'll be the trusted point of contact for our clientschampioning their goals ... Client Success Manager Attributes and Characteristics * Strong understanding of the company ...
Ann Arbor, MI · On-site
$6K/mo
Our suite of products integrate seamlessly to help ensure the health and safety of the participants ... Title: Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay ...
Quick apply
Ann Arbor, MI · On-site
$6K/mo
Our suite of products integrate seamlessly to help ensure the health and safety of the participants ... Title: Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay ...
Seattle, WA · Remote
... of staff, lower costs, and address cybersecurity compliance and risk management. At Varsity ... Our Client Success Managers (CSMs) are strategic partners who help mission-driven organizations ...
Quick apply
Seattle, WA · Remote
... of staff, lower costs, and address cybersecurity compliance and risk management. At Varsity ... Our Client Success Managers (CSMs) are strategic partners who help mission-driven organizations ...
Reno, NV · On-site
Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial inquiry through onboarding, engagement, and ongoing service coordination.
Reno, NV · On-site
Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial inquiry through onboarding, engagement, and ongoing service coordination.
Louisville, KY · Remote
Role Responsibilities As a Client Success Manager, you will be responsible for supporting our clients by acting as a frontline liaison to users of our cutting-edge software platform. Day-to-day, you ...
Quick apply
Louisville, KY · Remote
Role Responsibilities As a Client Success Manager, you will be responsible for supporting our clients by acting as a frontline liaison to users of our cutting-edge software platform. Day-to-day, you ...
Seattle, WA · On-site
... of staff, lower costs, and address cybersecurity compliance and risk management. At Varsity ... Our Client Success Managers (CSMs) are strategic partners who help mission-driven organizations ...
Seattle, WA · On-site
... of staff, lower costs, and address cybersecurity compliance and risk management. At Varsity ... Our Client Success Managers (CSMs) are strategic partners who help mission-driven organizations ...
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
| Aspect | Manager Of Client Success | Customer Success Manager |
|---|---|---|
| Primary Focus | Oversees client relationships, strategic account management, and team leadership | Manages individual customer accounts, onboarding, and support |
| Responsibilities | Develops client success strategies, manages client retention, and leads client success teams | Ensures customer satisfaction, onboarding, and product adoption at the account level |
| Work Environment | Typically in B2B SaaS or enterprise software companies, managing teams | Often in SaaS, tech, or service industries, directly engaging with clients |
| Required Credentials | Experience in account management, leadership skills, possibly relevant certifications | Customer service experience, communication skills, familiarity with CRM tools |
The Manager Of Client Success focuses on leading teams and developing strategies for client retention, while the Customer Success Manager handles direct client interactions and account management. Both roles aim to improve customer satisfaction but differ in scope and responsibilities.
ABOUT THE COMPANY
Accelerating the digital sustainable supply chain, Logility helps companies seize new opportunities, sense and respond to changing market dynamics, and more profitably manage their complex global businesses. The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence (AI) and advanced analytics to automate planning, accelerate cycle times, increase precision, improve operating performance, break down business silos and deliver greater visibility. Logility’s SaaS-based platform transforms sales and operations planning (SandOP) and integrated business planning (IBP) processes; demand, inventory, and replenishment planning; global sourcing; quality and compliance management; product life cycle management; supply and inventory optimization; manufacturing planning and scheduling; retail merchandise planning, assortment, and allocation. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visit www.logility.com.
Job Description:
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution adoption, business value, and client retention.
Responsibilities:
Our next Client Success Leader will need to have a passion to help clients while effectively managing the team and programs to achieve enterprise (vs. department) level engagement in their assigned accounts. They will develop growth strategy for each assigned account and conduct regular cadence of client business reviews and measure and report on overall client health metrics. This leader will be accountable for building programs to drive positive referenceability and retention across the install base and manage select clients to ensure retention and growth. They will be responsible for proactively identifying issues, initiate resolutions, and stimulate growth within client base while simultaneously identifying and closing new expansion opportunities within assigned accounts. Collaborating with Marketing on outreach programs will be imperative to drive value and growth.
The Client Success Leader will need to be an avid and proficient recruiter of talent for his/her organization as well as the company in general. Collaborates with peers and talent team to create and update Job scorecards to align to today’s roles. Effectively interviews candidates and actively on-boards new team members and effectively mentors them to becoming proficient team members.
Recruiting Guidelines:
· 5 Years of Client Success Management experience
· MBA is highly desirable, 4-year college degree required
· Demonstrated the ability to manage a team of at least ten
· Prior experience with tech touch application like Gainsight preferable