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Manager Of Client Success Jobs in Kentucky (NOW HIRING)

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

Virtual Peaker

Client Success Manager

Louisville, KY · On-site

$80K - $90K/yr

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

Oasis Solutions

Client Success Manager

Louisville, KY · On-site

Minimum of 2-5 years in customer success, account management, or a related client-facing role. * Exceptional verbal and written communication skills, with the ability to build strong relationships ...

PSST

Client Success Advisor

Louisville, KY · On-site

Description: Full-Time Client Success Advisor Job Summary: * I mplement new client installs ... Reports to Clisnt Success manager Persona l Skills: * Works well with others - part of team ...

Corpay

Director of Client Services

Louisville, KY · On-site

Bachelor's degree in business, communications, management, or a related field; advanced degree preferred. * 8+ years of progressive experience in client services, account management, customer success ...

corpay

Director of Client Services

Louisville, KY · Remote

Bachelor's degree in business, communications, management, or a related field; advanced degree preferred. * 8+ years of progressive experience in client services, account management, customer success ...

Corpay, Inc.

Director of Client Services

Louisville, KY · On-site

$100 - $130/hr

Corpay is currently looking to hire a Director of Client Services within our Client Services ... account management, customer success, or a related client‑facing leadership role. * Proven ...

Partners in Digital Health

$110 - $130/hr

Five or more years of experience in account management, client success, client partnerships, healt ... care consulting or another strategic client-facing role. Experience managing a portfolio of complex ...

corpay

Director of Client Services

Louisville, KY · Remote

Bachelor's degree in business, communications, management, or a related field; advanced degree preferred. * 8+ years of progressive experience in client services, account management, customer success ...

ShipMonk

Merchant Success Manager

Louisville, KY · On-site

Minimum three years of experience in a relatable Account Management/Client Success role * Minimum one-year experience in a management position (preferred) * Must be able to work in a fast-paced ...

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All JobsOf Client Success JobsManager Of Client Success JobsManager Of Client Success Jobs in Kentucky

Manager Of Client Success information

See Kentucky salary details

$28.2K

$72.1K

$121.6K

How much do manager of client success jobs pay per year?

As of Aug 22, 2026, the average yearly pay for manager of client success in Kentucky is $72,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $86,000.00 per year, depending on experience, location, and employer.

What does a manager of client success do?

A Manager of Client Success oversees teams that ensure clients achieve their desired outcomes while using a company's products or services. They focus on building positive relationships with clients, addressing any concerns, and identifying opportunities for growth or improvement. Their responsibilities include onboarding new clients, monitoring client satisfaction, providing support, and collaborating with sales or product teams to enhance the client experience. Ultimately, their goal is to increase client retention and drive business success through strong client partnerships.

What are the key skills and qualifications needed to thrive as a manager of client success, and why are they important?

To thrive as a Manager of Client Success, you need expertise in customer relationship management, problem-solving, and a solid understanding of your company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Outstanding communication, leadership, and conflict-resolution skills help build trust and motivate both clients and internal teams. These abilities drive client satisfaction and retention, which are crucial for long-term business growth and success.

What are some common challenges faced by a manager of client success, and how can they be addressed?

A Manager of Client Success often encounters challenges such as balancing the needs of multiple clients, ensuring consistent communication, and aligning client expectations with company capabilities. To address these, effective prioritization, clear communication protocols, and setting transparent expectations early on are key. Regular team meetings and collaboration with sales, support, and product teams also help proactively resolve issues and foster a positive client experience.

What is the difference between Manager Of Client Success vs Customer Success Manager?

AspectManager Of Client SuccessCustomer Success Manager
Primary FocusOversees client relationships, strategic account management, and team leadershipManages individual customer accounts, onboarding, and support
ResponsibilitiesDevelops client success strategies, manages client retention, and leads client success teamsEnsures customer satisfaction, onboarding, and product adoption at the account level
Work EnvironmentTypically in B2B SaaS or enterprise software companies, managing teamsOften in SaaS, tech, or service industries, directly engaging with clients
Required CredentialsExperience in account management, leadership skills, possibly relevant certificationsCustomer service experience, communication skills, familiarity with CRM tools

The Manager Of Client Success focuses on leading teams and developing strategies for client retention, while the Customer Success Manager handles direct client interactions and account management. Both roles aim to improve customer satisfaction but differ in scope and responsibilities.

What are the most commonly searched types of Of Client Success jobs in Kentucky?

The most popular types of Of Client Success jobs in Kentucky are:

What cities in Kentucky are hiring for Manager Of Client Success jobs?

Cities in Kentucky with the most Manager Of Client Success job openings:

Manager Of Client Success jobs near you

Client Success Manager

Virtual Peaker

Louisville, KY • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Client Success Manager

Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future.


Role Responsibilities

As a Client Success Manager, you will be responsible for supporting our clients by acting as a frontline liaison to users of our cutting-edge software platform. Day-to-day, you can expect to:

  • Cultivate, manage, and expand relationships with Virtual Peaker's clients through consistent and personalized communications
  • Collaborate with Implementation, Product, Marketing, and other internal teams to set expectations with clients and execute projects
  • Lead meetings, set agendas, present material, liaise between client requests and what's best for Virtual Peaker
  • Use tools to document activities and codify decision points and milestones
  • Follow internal processes to track, manage, and respond to client inquiries and product feedback
  • Apply frameworks to appropriately prioritize client inquiries and maintain clear communication with clients
  • Identify growth opportunities for new revenue or expanded scope and support teammates that lead upsells
  • Develop strategies to meet Virtual Peaker's goals related to clients and managing accounts
  • Other duties as assigned that contribute to Virtual Peaker's success


Education & Experience

  • Bachelor's degree from an accredited institution
  • 3-5 years of experience in consulting, customer service, account management, project management, or a combination thereof
  • Understanding of utilities, clean energy, and grid modernization issues, including distributed energy resources
  • Experience working within a web-based CRM ecosystem, such as Salesforce or Hubspot
  • Experience with Google Suite, Slack, and other online collaboration tools
  • A collaborative and growth-oriented mindset that is motivated to learn new things quickly
  • A sense of ownership and pride in one's performance and impact on the company's success
  • Critical thinking and problem-solving skills
  • Strong organizational skills, including project and process management
  • Remote work experience and ability to travel for conferences, client visits, and company gatherings


What You Can Expect

  • Full remote position, with remote-work stipend.
  • Competitive salary + Equity
  • A collaborative workplace, which will challenge you and celebrate your work
  • Full benefits medical, dental, vision, 401k
  • Generous vacation time, sick leave, and holidays
  • Diverse and inclusive community for everyone


Interested?

Virtual Peaker is currently a small team tackling huge problems, and that means that everyone, from the interns on up, is critically important to our mission. If you want to be a bit player on a huge team thinking about micro-optimizations, this role is definitely not for you. If you want to take responsibility for changing the outcome of human civilization, we want to hear from you.


Competitive Salary
Benefits: stock options, generous 401k, remote-first stipend, and health, dental, and vision insurance.


Apply