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Manager Of Client Success Jobs (NOW HIRING)

Key Responsibilities: • Manage the process of customer on-boarding (post sales) through ongoing ... client success, account management and/or sales experience Effective communication and people ...

Client Success Manager

Augusta, GA · Remote

$40K - $45K/yr

Client Success Manager Position Type: Full-time Location: Hybrid/ Augusta, GA Bonus structure in ... Serve as the primary point of contact for clients, understanding their objectives and aligning ...

Each Client Success Manager oversees their own book of business and builds relationships with each client to understand their business goals and help them achieve success using DeepIntent's solutions.

As a Client Success Manager, you'll be responsible for communicating directly with clients ... You should be the type of person that exhibits passion for delivering outstanding and memorable ...

Serve as the primary operational point of contact for clients * Manage day-to-day communication ... in Client Success, Account Management, or Project Management * Proven experience managing high ...

Utilize automation, video, email, and in-app support to scale onboarding Client Success Management * Serve as the primary point of contact for a portfolio of client accounts * Build and maintain ...

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... Drives adoption of Origami solutions by aligning product capabilities with client use cases and ...

Client Success Manager

Augusta, GA · Remote

$40K - $45K/yr

Client Success Manager Position Type: Full-time Location: Hybrid/ Augusta, GA Bonus structure in ... Serve as the primary point of contact for clients, understanding their objectives and aligning ...

We are seeking a senior-level Client Success Manager to support complex client relationships, lead ... Including 3 years of managing complex enterprise or strategic accounts and demonstrated experience ...

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Client Success Manager Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets ...

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

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The Director, Client Success is responsible for leading a team of client success teammates who manage clients and focus on revenue retention, referenceability, and growth. The scope of this job ...

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...

Client Success Manager

Reston, VA · On-site

$55K - $65K/yr

In this role, you'll be the trusted point of contact for our clientschampioning their goals ... Client Success Manager Attributes and Characteristics * Strong understanding of the company ...

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M&Y Personal Injury Lawyers is seeking an exceptional Director of Client Success to lead our client satisfaction, reputation management, review generation, referral generation, and service recovery ...

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Manager Of Client Success information

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$32.5K

$83.1K

$140K

How much do manager of client success jobs pay per year?

As of Jul 2, 2026, the average yearly pay for manager of client success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Of Client Success vs Customer Success Manager?

AspectManager Of Client SuccessCustomer Success Manager
Primary FocusOversees client relationships, strategic account management, and team leadershipManages individual customer accounts, onboarding, and support
ResponsibilitiesDevelops client success strategies, manages client retention, and leads client success teamsEnsures customer satisfaction, onboarding, and product adoption at the account level
Work EnvironmentTypically in B2B SaaS or enterprise software companies, managing teamsOften in SaaS, tech, or service industries, directly engaging with clients
Required CredentialsExperience in account management, leadership skills, possibly relevant certificationsCustomer service experience, communication skills, familiarity with CRM tools

The Manager Of Client Success focuses on leading teams and developing strategies for client retention, while the Customer Success Manager handles direct client interactions and account management. Both roles aim to improve customer satisfaction but differ in scope and responsibilities.

What does a Client Success Manager do?

A Client Success Manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and growth. They often coordinate with sales, support, and product teams, using tools like CRM software to track client interactions. The role requires communication skills, problem-solving abilities, and a focus on customer satisfaction.

What are the key skills and qualifications needed to thrive as a Manager of Client Success, and why are they important?

To thrive as a Manager of Client Success, you need expertise in customer relationship management, problem-solving, and a solid understanding of your company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Outstanding communication, leadership, and conflict-resolution skills help build trust and motivate both clients and internal teams. These abilities drive client satisfaction and retention, which are crucial for long-term business growth and success.

How much does a CSM earn?

A Customer Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand industries can earn higher salaries, often supplemented with bonuses and benefits.

What does a Manager of Client Success do?

A Manager of Client Success oversees teams that ensure clients achieve their desired outcomes while using a company's products or services. They focus on building positive relationships with clients, addressing any concerns, and identifying opportunities for growth or improvement. Their responsibilities include onboarding new clients, monitoring client satisfaction, providing support, and collaborating with sales or product teams to enhance the client experience. Ultimately, their goal is to increase client retention and drive business success through strong client partnerships.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Managers (CSMs) because their role involves complex relationship management, personalized communication, and strategic problem-solving that require human judgment. Instead, AI tools are increasingly used to automate routine tasks, analyze customer data, and support CSMs in delivering more efficient and targeted service. Successful CSMs will adapt by integrating AI technologies into their workflows to enhance customer engagement.

What are some common challenges faced by a Manager of Client Success, and how can they be addressed?

A Manager of Client Success often encounters challenges such as balancing the needs of multiple clients, ensuring consistent communication, and aligning client expectations with company capabilities. To address these, effective prioritization, clear communication protocols, and setting transparent expectations early on are key. Regular team meetings and collaboration with sales, support, and product teams also help proactively resolve issues and foster a positive client experience.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions. Skills in CRM tools and client relationship management are valuable for higher earning potential.
What cities are hiring for Manager Of Client Success jobs? Cities with the most Manager Of Client Success job openings:
What are the most commonly searched types of Of Client Success jobs? The most popular types of Of Client Success jobs are:
What states have the most Manager Of Client Success jobs? States with the most job openings for Manager Of Client Success jobs include:
Professional, Client Success

Professional, Client Success

Pacer Group

Dallas, TX • On-site

Other

Posted 9 days ago


Job description

Title: Professional, Client Success
Work location: Dallas/Irving
Assignment Length: 1 years (Possible extension/conversion)
Shift Timings : Hybrid 1 day onsite per week 7 to 4 or 8 to 5
Job Description -
Are you enthusiastic about building strong relationships, driving customer success, and helping clients maximize the value of innovative solutions? If so, we are looking for a dynamic and detail-oriented Client Success Manager (CSM) to join our team and make a significant impact on our clients' success journey. As a CSM, you will play a key role in supporting customer relationships, ensuring customer satisfaction, and driving the adoption of our products. You will collaborate closely with customers to understand their needs, solve issues, and help them achieve success, while collaborating with various internal teams to improve the overall customer experience.
Key Responsibilities:
• Manage the process of customer on-boarding (post sales) through ongoing management of account by acting as the first point of contact addressing questions, resolving issues, and ensuring a smooth onboarding experience.
• Build and maintain positive relationships with customers to drive retention and loyalty.
Maintain and grow revenues from your portfolio of customers by identifying opportunities to offer additional solutions and products tailored to their needs.
• Help customers understand product features and functionality to maximize value.
• Gather feedback from customers to help identify opportunities for product improvement.
• Through proactive communication monitor customer accounts to identify potential at-risk renewals and develop strategies to address the concerns.
• Collaborate closely with sales, product management, marketing, solutions engineering and various other internal support teams to ensure customer success and goal alignment.
Manage any customer cancellations, credits, and refund requests timely and efficiently.
Drive overall customer usage through recommendation of training sessions and additional solutions.
Requirements
What We Are Looking For: Bachelor's degree or equivalent combination of education and experience Minimum of 3+ years of client success, account management and/or sales experience Effective communication and people skills with a customer- first mindset Excellent negotiation skills Usage of Salesforce or other CRM technology necessary Knowledge of LinkedIn Sales Navigator, GONG, and Microsoft Teams and MS Office a plus Ability to manage multiple customer accounts and prioritize tasks effectively Strong critical thinking skills Knowledge or experience in Data or Information Services industries preferred