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Vice President Of Client Success Jobs (NOW HIRING)

Carenet Health

VP, Client Success

San Antonio, TX · On-site

$124K - $160K/yr

Lead the future of Client Success and drive strategic growth for one of the country's leading healthcare engagement organizations. The Vice President of Client Success will drive enterprise retention ...

Carenet Health

VP, Client Success

San Antonio, TX · On-site +1

$124K - $160K/yr

Lead the future of Client Success and drive strategic growth for one of the country's leading healthcare engagement organizations. The Vice President of Client Success will drive enterprise retention ...

Carenet Health

VP, Client Success

San Antonio, TX · On-site +1

$124K - $160K/yr

Lead the future of Client Success and drive strategic growth for one of the country's leading healthcare engagement organizations. The Vice President of Client Success will drive enterprise retention ...

Cadent

SVP, Client Success

Manhattan, NY · On-site

Senior Vice President Of Client Success Cadent ignites seamless connections between brands, publishers & consumers. Our predictive AI orchestrates outcomes on any platform customers are on, across ...

Cadent

SVP, Client Success

Manhattan, NY · On-site

$275K - $385K/yr

Cadent is seeking a visionary Senior Vice President of Client Success to lead our linear and digital client-facing organization across managed- and self-serve, unify our service models, and drive ...

Cadent

SVP, Client Success

Manhattan, NY · On-site

Cadent is seeking a visionary Senior Vice President of Client Success to lead our linear and digital client-facing organization across managed- and self-serve, unify our service models, and drive ...

Cadent

SVP, Client Success

Manhattan, NY · On-site

$275K - $385K/yr

Cadent is seeking a visionary Senior Vice President of Client Success to lead our linear and digital client-facing organization across managed- and self-serve, unify our service models, and drive ...

Ruvixx

VP of Client Success & Growth ( NAMER)

$141K - $181K/yr

VP Of Client Success & Growth Location: Fully Remote (NAMER, working US-based business hours) Type: Full-Time Contractor (starts with a 3-month trial period) Reporting Line: Chief Revenue Officer ...

corpay

VP, Client Operations

Richmond, VA · Hybrid

How We Work As a Vice President of Client Operations, you will be expected to work in an office environment. CORPAY will set you up for success by providing: * Assigned workspace in the Richmond VA ...

Corpay

VP, Client Operations

Richmond, VA · On-site

$180 - $260/hr

How We Work As a Vice President of Client Operations, you will be expected to work in an office environment. CORPAY will set you up for success by providing: * Assigned workspace in the Richmond VA ...

corpay

VP, Client Operations

Richmond, VA · Hybrid

How We Work As a Vice President of Client Operations, you will be expected to work in an office environment. CORPAY will set you up for success by providing: * Assigned workspace in the Richmond VA ...

Corpay

VP, Client Operations

Richmond, VA · On-site

How We Work As a Vice President of Client Operations, you will be expected to work in an office environment. CORPAY will set you up for success by providing: * Assigned workspace in the Richmond VA ...

Marlabs

VP of Strategic Services (Remote)

Dallas, TX · Remote

... VP of Strategic Services | About You As a VP of Strategic Services, you are a strategic ... Demonstrated success building and managing executive-level client relationships and driving ...

AppJaxx

Vice President of Customer Service

Chicago, IL · On-site

$142K - $183K/yr

Position Overview The Vice President of Customer Service will oversee all aspects of client success, support, and satisfaction. This role will be responsible for building scalable systems that ...

Marlabs

VP of Strategic Services

Dallas, TX · On-site

... VP of Strategic Services | About You As a VP of Strategic Services, you are a strategic ... Demonstrated success building and managing executive-level client relationships and driving ...

Advatix, Inc.

Vice President of Client Solutions

Minneota, MN · Remote

$141K - $181K/yr

Vice President, Client Solutions (Business Development) Centralized Global Services HRforGrowth ® ... Set the example of a Professional Sales Leader, demonstrating a high "bias for action," success in ...

First Due

VP, Client Success

$200K - $225K/yr

Job Title: VP, Client Success Location : Remote - US Only Country : United States Department ... This is a leadership role with full ownership of customer adoption, retention, expansion, and ...

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Vice President Of Client Success information

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How much do vice president of client success jobs pay per year?

As of Aug 22, 2026, the average yearly pay for vice president of client success in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What does a vice president of client success do?

A Vice President of Client Success is responsible for overseeing client relationships and ensuring that customers achieve their desired outcomes with a company's products or services. They lead and develop client success teams, create strategies to improve customer satisfaction, retention, and growth, and act as a liaison between clients and internal teams. Their goal is to maximize client value, address any issues proactively, and drive long-term business success for both the company and its customers.

How does a vice president of client success typically collaborate with other departments to drive customer satisfaction?

As a Vice President of Client Success, you will frequently work cross-functionally with sales, product, marketing, and support teams to ensure a seamless client experience. This involves aligning on client feedback, coordinating onboarding processes, and participating in strategic planning to address client needs. Effective collaboration is essential for proactively resolving issues, identifying upsell opportunities, and developing solutions that enhance long-term client relationships. Regular meetings, shared KPIs, and joint initiatives are common practices to foster this alignment.

What are the key skills and qualifications needed to thrive as a vice president of client success, and why are they important?

To thrive as a Vice President of Client Success, you need extensive experience in client relationship management, a strong background in business strategy, and often a bachelor’s or master’s degree in business or a related field. Familiarity with customer success platforms (like Gainsight or Salesforce), CRM systems, and data analytics tools is critical. Exceptional leadership, communication, and problem-solving skills enable you to inspire teams and build lasting client partnerships. These competencies ensure customer retention, drive business growth, and align client outcomes with organizational goals.

What cities are hiring for Vice President Of Client Success jobs?

Cities with the most Vice President Of Client Success job openings:

What are the most commonly searched types of Of Client Success jobs?

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Vice President Of Client Success jobs near you
Infographic showing various Vice President Of Client Success job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.

VP, Client Success

Carenet Health

San Antonio, TX • On-site

$124K - $160K/yr

Full-time

Posted 17 days ago

Carenet Health rating

5.9

Company rating: 5.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

38th of 72 rated call and contact centers

Job description

Carenet is looking for a VP of Client Success! 

Lead the future of Client Success and drive strategic growth for one of the country's leading healthcare engagement organizations.

The Vice President of Client Success will drive enterprise retention, expansion of existing business, and long-term customer value creation across multiple client portfolios. If you're ready to lead transformational client success initiatives and make a lasting impact on our business and our clients, we'd love to hear from you! 

This is an onsite role in San Antonio, Texas.


The Vice President partners closely with Sales, Operations, Product, and executive leadership to align customer strategy with enterprise growth objectives.This leader owns the systems, governance, talent strategy, and commercial discipline required to strengthen client partnerships, accelerate Net Revenue Retention, and position Carenet as a strategic healthcare engagement partner.  

  • Leads the Client Success organization with accountability for customer retention, account growth, and overall client success.
  • Develops and executes enterprise Client Success strategies aligned with business growth and customer lifetime value.
  • Partners with Sales to establish governance, strengthen account planning, and drive revenue growth within existing clients.
  • Oversees customer portfolio performance, including renewals, customer health, adoption, pricing optimization, and expansion opportunities.
  • Builds scalable Client Success processes, operating standards, and cross-functional collaboration with Product, Operations, Finance, and executive leadership.
  • Leads executive client relationships, strategic account governance, and long-term partnership planning.
  • Develops organizational capability through talent management, leadership development, succession planning, and performance management.
  • Presents portfolio performance, customer insights, revenue results, and strategic growth initiatives to executive leadership.

  1. Bachelor’s degree required; Master’s degree preferred.
  2. 15+ years of progressive experience in Client Success, Customer Experience, Commercial Leadership, or related fields, including executive leadership responsibility.
  3. Demonstrated success leading large-scale customer organizations with revenue accountability in BPO environment.
  4. Proven experience delivering retention, expansion, and customer value outcomes across enterprise portfolios.
  5. Strong commercial, financial, and operational leadership capabilities.
  6. Ability to travel up to 50% as needed to support client relationships, business objectives, leadership activities, and organizational priorities.
  7. Recognized industry expert with deep market knowledge and a strong reputation as a thought leader.
  8. Exceptional executive negotiation, communication, and influencing skills, with the ability to build strong partnerships across leadership teams.
  9. Proven success in shaping business and growth strategies while leading organizational change and transformation.
  10. Demonstrated ability to build, scale, and develop high-performing teams, operating models, and organizational capabilities.
  11. Healthcare, payer, provider, or health services industry experience is strongly preferred.
  12. Experience managing enterprise customer growth and retention strategies.
  13. Exposure to customer operating models, digital transformation, or commercial excellence initiatives.
  14. Willing to work in our San Antonio Office. 

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

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About Carenet Health

Sourced by ZipRecruiter

At Carenet Health, our teams have the responsibility to guide millions of people to the healthcare resources and cost savings they need, and to help make the healthcare process less complicated for them. Whether it's finding the best doctors and pharmacies under their health insurance coverage, receiving expert guidance from a registered nurse, enrolling in extra benefits such as gym memberships, or getting an expensive test or procedure done without breaking the bank - we can guide them to the right resources at the right time. We are a leading provider of healthcare engagement, clinical support, telehealth and advocacy solutions. Carenet Health's team of healthcare professionals support more than 50 million healthcare consumers on behalf of 100+ of the nation's premier health plans, providers, health systems and Fortune 500 organizations. The company's mission is to drive market-leading consumer engagement outcomes through innovation and a proprietary Intelligent Engagement methodology.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

San Antonio, TX, US

Year founded

1988

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