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Vice President Customer Review Jobs (NOW HIRING)

Tapcheck

VP, Customer Success

$141K - $181K/yr

About the Job The VP, Customer Success is the executive owner of Tapcheck's entire post-sale organization: Customer Support, Onboarding, Customer Success, Account Management, and Payment Operations.

New

Neura Market

$260 - $360/hr

Prior VP-level (or equivalent) experience owning a post-sales or customer success organization at a B2B software or API company. * A demonstrated track record of owning and moving NDR, GRR, or net ...

Cirrus Aircraft

Vice President-Customer Support

Duluth, MN · On-site +1

$137K - $176K/yr

Overview The Vice President-Customer Support is an executive leader with full P&L responsibility ... Perform leadership functions such as conducting annual reviews, making hiring decisions, managing ...

Zeta Global

Vice President, Customer Success

Lead executive business reviews focused on performance, outcomes, and growth opportunities. * Serve as escalation point for strategic customer issues and opportunities. * Build and maintain strong ...

Socket.dev

VP, Customer Success

Lehi, UT · On-site

$210 - $230/hr

... review. At NetDocuments, we're shaping the future of legal work. We believe legal professionals ... What You'll Do NetDocuments is seeking a Vice President, Customer Success to lead the organization ...

AbsenceSoft

Vice President, Customer Growth

$200K/yr

AbsenceSoft is looking for a Vice President, Customer Growth to lead the revenue engine that drives ... Coach the team on MEDDPICC methodology and ensure it's applied consistently across deal reviews and ...

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Vice President Customer Review information

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$79.5K

$163.2K

$262K

How much do vice president customer review jobs pay per year?

As of Sep 3, 2026, the average yearly pay for vice president customer review in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What does a vice president of customer review do?

A Vice President of Customer Review is a senior executive responsible for overseeing all aspects of customer feedback, satisfaction, and review processes within a company. They develop and implement strategies to collect, analyze, and respond to customer reviews, ensuring that feedback leads to actionable improvements across products and services. This role often involves collaborating with marketing, product development, and customer service teams to enhance the overall customer experience and protect the company's reputation. Additionally, they may set policies for public responses to reviews and report insights to executive leadership to guide business decisions.

What are the key skills and qualifications needed to thrive as a vice president of customer review?

To thrive as a Vice President of Customer Review, you need strong leadership skills, a background in customer experience strategy, and a bachelor's or master's degree in business or a related field. Familiarity with customer feedback platforms, CRM systems, data analytics tools, and relevant certifications like CXPA are typically required. Excellent communication, critical thinking, and the ability to inspire cross-functional teams are standout soft skills. These competencies are crucial for driving customer satisfaction initiatives, making data-driven decisions, and ensuring continuous improvement in customer relations.

How does a vice president of customer review typically collaborate with other departments to improve customer satisfaction?

A Vice President of Customer Review works closely with departments such as product development, marketing, sales, and customer service to analyze customer feedback and identify areas for improvement. They often lead cross-functional meetings to share insights from customer reviews, develop action plans, and track the implementation of solutions. This collaborative approach ensures that customer concerns are addressed holistically, resulting in enhanced products, services, and overall customer experience. Building strong relationships with department heads is key to driving meaningful change based on customer input.

What is the difference between Vice President Customer Review vs Customer Service Director?

AspectVice President Customer ReviewCustomer Service Director
CredentialsTypically requires a bachelor’s degree; often an MBA or related advanced degreeBachelor’s degree in business, management, or related field
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational management, team leadership, customer interaction
Industry UsageUsed in large corporations focusing on customer experience and brand reputationCommon in retail, telecom, and service industries managing customer support teams

The Vice President Customer Review focuses on strategic oversight of customer feedback and brand reputation at an executive level, while the Customer Service Director manages daily customer support operations and team management. Both roles are vital but differ in scope, responsibilities, and seniority within the organization.

What cities are hiring for Vice President Customer Review jobs?

Cities with the most Vice President Customer Review job openings:

What are the most commonly searched types of Customer Review jobs?

The most popular types of Customer Review jobs are:

What states have the most Vice President Customer Review jobs?

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Vice President Customer Review jobs near you
Infographic showing various Vice President Customer Review job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

VP of Customer Experience & Brand Strategy (Denver)

Frontier Airlines, Inc.

Denver, CO • On-site

$142K - $182K/yr

Full-time

Re-posted yesterday

Frontier Airlines rating

5.0

Company rating: 5.0 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

26th of 26 rated airlines

Job description

A leading airline company based in Denver, Colorado, is seeking a Vice President - Customer Experience & Brand to enhance customer engagement and brand loyalty across all touchpoints. This high-impact role focuses on improving the customer journey from search to post-trip, leading multi-disciplinary teams, and driving digital experience strategy. Ideal candidates will have over 15 years of leadership experience in customer care and a strong background in the travel industry. The position includes attractive benefits and a competitive salary range.
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About Frontier Airlines

Sourced by ZipRecruiter

Frontier Airlines is committed to offering 'Low Fares Done Right' to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier's hard-working aviation professionals pride themselves in delivering the company's signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration's 2018 Diamond Award for maintenance excellence and was recently named the industry's most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

Industry

Aviation

Company size

1,001 - 5,000 Employees

Headquarters location

Denver, CO, US

Year founded

1994

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