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Vice President Customer Review Jobs (NOW HIRING)

Beyond SOF

VP, Customer Success

Washington, DC · On-site

$156K - $201K/yr

Overview Role Summary: The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful ...

TechSee

VP Customer Operations

Manhattan, NY · On-site +1

As VP Customer Operations, you will have ownership of how customers experience this new solution, from initial service design through seamless delivery and measurable business outcomes. Operating at ...

Generac

Vice President Customer Experience (CX)

Waukesha, WI · On-site

$138K - $177K/yr

Vice President Customer Experience (CX) We believe power is a promise - a shared commitment to be ... Manages organizational performance through metrics, operating reviews, and talent activities ...

Energy Exemplar

VP Customer Success

Salt Lake City, UT · On-site

VP Customer Success Salt Lake City, Utah, United States In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar's mission lies in 'Empowering ...

Redfish Recruiting

VP Customer Loyalty

$141K - $181K/yr

Job Title: VP of Customer Loyalty/Membership Location: Remote About Us: At Rate.com, we are committed to creating innovative financial solutions and delivering exceptional experiences to our ...

PatientIQ

Vice President of Customer Growth

Chicago, IL · On-site

$142K - $182K/yr

The VP Customer Growth carries expansion quota, builds a CS-as-revenue model, and leads a team that includes Customer Success-Enterprise, Outcomes Research & Registries, and Customer Success ...

Hypercore

VP CS

Manhattan, NY · On-site

$150 - $200/hr

Join us to be part of the transformation. VP CS Location New York City Employment Type Full time Location Type Hybrid Department Customer Success About Hypercore Hypercore is building the operating ...

Zus Health

VP, Customer Success

Boston, MA · On-site

$200K - $240K/yr

VP Of Customer Success Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR ...

Cirrus Aircraft

Vice President-Customer Support

Duluth, MN · On-site +1

$137K - $176K/yr

Overview The Vice President-Customer Support is an executive leader with full P&L responsibility ... Perform leadership functions such as conducting annual reviews, making hiring decisions, managing ...

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All JobsVice President Customer Review Jobs

Vice President Customer Review information

See salary details

$79.5K

$163.2K

$262K

How much do vice president customer review jobs pay per year?

As of Aug 13, 2026, the average yearly pay for vice president customer review in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What does a vice president of customer review do?

A Vice President of Customer Review is a senior executive responsible for overseeing all aspects of customer feedback, satisfaction, and review processes within a company. They develop and implement strategies to collect, analyze, and respond to customer reviews, ensuring that feedback leads to actionable improvements across products and services. This role often involves collaborating with marketing, product development, and customer service teams to enhance the overall customer experience and protect the company's reputation. Additionally, they may set policies for public responses to reviews and report insights to executive leadership to guide business decisions.

What are the key skills and qualifications needed to thrive as a vice president of customer review?

To thrive as a Vice President of Customer Review, you need strong leadership skills, a background in customer experience strategy, and a bachelor's or master's degree in business or a related field. Familiarity with customer feedback platforms, CRM systems, data analytics tools, and relevant certifications like CXPA are typically required. Excellent communication, critical thinking, and the ability to inspire cross-functional teams are standout soft skills. These competencies are crucial for driving customer satisfaction initiatives, making data-driven decisions, and ensuring continuous improvement in customer relations.

How does a vice president of customer review typically collaborate with other departments to improve customer satisfaction?

A Vice President of Customer Review works closely with departments such as product development, marketing, sales, and customer service to analyze customer feedback and identify areas for improvement. They often lead cross-functional meetings to share insights from customer reviews, develop action plans, and track the implementation of solutions. This collaborative approach ensures that customer concerns are addressed holistically, resulting in enhanced products, services, and overall customer experience. Building strong relationships with department heads is key to driving meaningful change based on customer input.

What is the difference between Vice President Customer Review vs Customer Service Director?

AspectVice President Customer ReviewCustomer Service Director
CredentialsTypically requires a bachelor’s degree; often an MBA or related advanced degreeBachelor’s degree in business, management, or related field
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational management, team leadership, customer interaction
Industry UsageUsed in large corporations focusing on customer experience and brand reputationCommon in retail, telecom, and service industries managing customer support teams

The Vice President Customer Review focuses on strategic oversight of customer feedback and brand reputation at an executive level, while the Customer Service Director manages daily customer support operations and team management. Both roles are vital but differ in scope, responsibilities, and seniority within the organization.

What cities are hiring for Vice President Customer Review jobs?

Cities with the most Vice President Customer Review job openings:

What are the most commonly searched types of Customer Review jobs?

The most popular types of Customer Review jobs are:

What states have the most Vice President Customer Review jobs?

States with the most job openings for Vice President Customer Review jobs include:

What job categories do people searching Vice President Customer Review jobs look for?

The top searched job categories for Vice President Customer Review jobs are:

Vice President Customer Review jobs near you
Infographic showing various Vice President Customer Review job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

VP, Customer Success

Beyond SOF

Washington, DC • On-site

$156K - $201K/yr

Other

Re-posted 4 days ago

Job description

Overview

Role Summary: The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful implementation of customer success initiatives.

Main Responsibilities and duties
  • Lead and manage the customer success team.
  • Develop and implement customer success strategies and plans.
  • Oversee the execution of customer success initiatives.
  • Ensure alignment with the company's strategic goals.
  • Collaborate with other departments to enhance customer satisfaction.
  • Develop and implement strategies to support customers using quantum technologies. Ensure the customer success team is equipped with the necessary knowledge to assist customers with quantum-related inquiries and issues.
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