1

Veterinary Software Customer Success Jobs (NOW HIRING)

Customer Success Manager

Redmond, WA · On-site

$70.10K - $107.20K/yr

WHO WE ARE Seagull Software, LLC, is a global leader in real-time, item-level visibility and label ... Within the Customer Success Team, we're a customer-obsessed, global team helping enterprise ...

Define the success of our customers! As the Software Customer Acceleration Manager, you will drive customer adoption and market success for ShureCloud and Shure's broader software and services ...

... software customer success or middle office operations and transformation roles within financial institutions * A track record of success in tier 1 sell side organizations * An understanding of ...

next page

Showing results 1-20

Veterinary Software Customer Success information

See salary details

$11

$24

$47

How much do veterinary software customer success jobs pay per hour?

As of May 31, 2026, the average hourly pay for veterinary software customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Veterinary Software Customer Success professional, and why are they important?

To thrive as a Veterinary Software Customer Success professional, you need a strong understanding of veterinary practice workflows, excellent problem-solving abilities, and experience in customer support or account management. Familiarity with veterinary practice management software (such as AVImark or Cornerstone), CRM tools, and ticketing systems is typically required. Outstanding communication, patience, and relationship-building skills help you effectively support and train clients. These skills ensure customers maximize the value of the software, leading to high satisfaction and retention rates.

How does a Veterinary Software Customer Success professional typically collaborate with veterinary clinics to ensure smooth software adoption?

As a Veterinary Software Customer Success professional, you’ll work closely with veterinary clinics to guide them through onboarding, provide tailored training, and address any concerns that arise during software implementation. Regular check-ins, both virtual and onsite, help you understand clinic workflows and customize support to their needs. Collaboration often involves liaising with technical support, sales, and product teams to communicate customer feedback and ensure user satisfaction, making the role dynamic and highly interactive. This hands-on approach helps clinics fully leverage the software and enhances their overall experience.

What are Veterinary Software Customer Success roles?

Veterinary Software Customer Success roles focus on helping veterinary clinics and professionals effectively use specialized software solutions. These roles involve onboarding new clients, providing ongoing support, troubleshooting issues, and ensuring users get the most value from the software. Customer Success professionals often act as a bridge between the software company and the veterinary practice, gathering feedback and assisting with training or product updates. Their goal is to enhance customer satisfaction, foster long-term relationships, and reduce client churn.

What is the difference between Veterinary Software Customer Success vs Veterinary Software Support Specialist?

AspectVeterinary Software Customer SuccessVeterinary Software Support Specialist
CredentialsTypically requires experience in customer relationship management and knowledge of veterinary softwareRequires technical troubleshooting skills and familiarity with veterinary software systems
Work EnvironmentProactively engages with clients to ensure software adoption and satisfactionProvides reactive technical support and resolves user issues
Employer & Industry UsageUsed by veterinary software companies to retain clients and improve user experienceEmployed by veterinary clinics or software companies to assist users with technical problems

Veterinary Software Customer Success focuses on building long-term client relationships and ensuring software adoption, while Veterinary Software Support Specialists handle technical issues and troubleshooting. Both roles are essential in the veterinary software industry but serve different functions in client engagement and technical support.

More about Veterinary Software Customer Success jobs
What cities are hiring for Veterinary Software Customer Success jobs? Cities with the most Veterinary Software Customer Success job openings:
What states have the most Veterinary Software Customer Success jobs? States with the most job openings for Veterinary Software Customer Success jobs include:
What job categories do people searching Veterinary Software Customer Success jobs look for? The top searched job categories for Veterinary Software Customer Success jobs are:
Infographic showing various Veterinary Software Customer Success job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

$16.75 - $20.25/hr

Other

Medical, Retirement, PTO

Posted 28 days ago


Job description

Benefits:

401(k)

Employee discounts

Opportunity for advancement

Tuition assistance

Wave Veterinary Medical Center – Castroville, CA

Wave Veterinary Medical Center is seeking a friendly, organized, and compassionate Veterinary Receptionist to join our growing team in Castroville, CA. We are dedicated to providing high-quality veterinary care while creating a welcoming and supportive experience for both our clients and their pets.

Position Overview

As the first point of contact for our clients, the Veterinary Receptionist plays a vital role in creating a positive and professional atmosphere. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced environment.

Key Responsibilities

Greet clients and patients warmly and professionally

Answer and manage multi-line phone systems

Schedule appointments and manage the clinic calendar

Process payments and maintain accurate records

Assist with client communications (calls, texts, emails)

Maintain a clean and organized front desk area

Support the veterinary team as needed

Qualifications

Previous veterinary or medical front office experience preferred

Strong customer service and communication skills

Ability to multitask and stay organized in a busy environment

Basic computer proficiency (experience with veterinary software a plus)

Compassion for animals and their owners

Team-oriented mindset with a positive attitude

What We Offer

Competitive pay (based on experience)

Supportive and collaborative team environment

Opportunities for growth and continuing education

Employee pet care discounts

Paid time off (for eligible employees)

Schedule

Full-time Monday-Friday 9 AM - 5 PM