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Veterinary Software Customer Success Jobs (NOW HIRING)

ResMed, Inc.

Customer Success Manager

Customer Success Managers drive an elevated level of customer satisfaction, successful product use ... Manage a group of enterprise software customers, keeping them engaged and using ResMed products ...

Interact Software

Customer Success Manager

$75K - $85K/yr

Customer Success Employment Type: Full Time Location: Remote, US Reporting To: Daniel Lohrs ... software that connects over three million employees to leading global names like Levi's, Domino ...

Sunbird Software, Inc.

Be Seen First

Customer Success Specialist

Sioux Falls, SD · On-site

DESIRED SOFTWARE KNOWLEDGE/SKILLS * Customer service experience preferred, with exposure to customer success a plus. * Basic understanding of IT or data center operations is a plus. * Experience ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site +1

The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ... Work with the Development team to drive the vision and development of software products and the ...

BS&A Software

Customer Success Manager

Bath, MI · On-site

Our cloud-based ERP software is a cornerstone in enhancing efficiency and effectiveness in these sectors. We are currently seeking a dynamic and highly motivated Customer Success Manager (CSM) to ...

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Veterinary Software Customer Success information

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$11

$24

$47

How much do veterinary software customer success jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for veterinary software customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

How does a Veterinary Software Customer Success professional typically collaborate with veterinary clinics to ensure smooth software adoption?

As a Veterinary Software Customer Success professional, you’ll work closely with veterinary clinics to guide them through onboarding, provide tailored training, and address any concerns that arise during software implementation. Regular check-ins, both virtual and onsite, help you understand clinic workflows and customize support to their needs. Collaboration often involves liaising with technical support, sales, and product teams to communicate customer feedback and ensure user satisfaction, making the role dynamic and highly interactive. This hands-on approach helps clinics fully leverage the software and enhances their overall experience.

What are the key skills and qualifications needed to thrive as a Veterinary Software Customer Success professional, and why are they important?

To thrive as a Veterinary Software Customer Success professional, you need a strong understanding of veterinary practice workflows, excellent problem-solving abilities, and experience in customer support or account management. Familiarity with veterinary practice management software (such as AVImark or Cornerstone), CRM tools, and ticketing systems is typically required. Outstanding communication, patience, and relationship-building skills help you effectively support and train clients. These skills ensure customers maximize the value of the software, leading to high satisfaction and retention rates.

What are Veterinary Software Customer Success roles?

Veterinary Software Customer Success roles focus on helping veterinary clinics and professionals effectively use specialized software solutions. These roles involve onboarding new clients, providing ongoing support, troubleshooting issues, and ensuring users get the most value from the software. Customer Success professionals often act as a bridge between the software company and the veterinary practice, gathering feedback and assisting with training or product updates. Their goal is to enhance customer satisfaction, foster long-term relationships, and reduce client churn.

What is the difference between Veterinary Software Customer Success vs Veterinary Software Support Specialist?

AspectVeterinary Software Customer SuccessVeterinary Software Support Specialist
CredentialsTypically requires experience in customer relationship management and knowledge of veterinary softwareRequires technical troubleshooting skills and familiarity with veterinary software systems
Work EnvironmentProactively engages with clients to ensure software adoption and satisfactionProvides reactive technical support and resolves user issues
Employer & Industry UsageUsed by veterinary software companies to retain clients and improve user experienceEmployed by veterinary clinics or software companies to assist users with technical problems

Veterinary Software Customer Success focuses on building long-term client relationships and ensuring software adoption, while Veterinary Software Support Specialists handle technical issues and troubleshooting. Both roles are essential in the veterinary software industry but serve different functions in client engagement and technical support.

More about Veterinary Software Customer Success jobs
What cities are hiring for Veterinary Software Customer Success jobs? Cities with the most Veterinary Software Customer Success job openings:
What states have the most Veterinary Software Customer Success jobs? States with the most job openings for Veterinary Software Customer Success jobs include:
What job categories do people searching Veterinary Software Customer Success jobs look for? The top searched job categories for Veterinary Software Customer Success jobs are:
Veterinary Software Customer Success jobs near you
Infographic showing various Veterinary Software Customer Success job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.
Logistics & Customer Success Representative

Logistics & Customer Success Representative

Aston Carter

Parkville, MO • On-site

$22/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Logistics Coordinator / Customer Success Representative
  • Location: Parkville, MO (100% Onsite)
  • Pay: Competitive, based on experience
  • Industry: Animal Health / Veterinary

About the Opportunity
Aston Carter is partnering with a growing animal health organization seeking a Logistics Coordinator / Customer Success Representative to join their team in Parkville, MO.
This opportunity is ideal for candidates with experience in veterinary services, animal health, logistics, customer service, sales, account management, operations, or administrative support. While experience in a veterinary clinic or animal health environment is highly preferred, the client is also open to considering candidates from other industries who possess strong customer-facing experience, relationship-building skills, and a proven ability to manage accounts, coordinate logistics, and provide exceptional service.
The company is actively interviewing and looking to hire quickly. They offer a collaborative team environment, strong company culture, and opportunities for long-term growth and development.
Responsibilities
  • Serve as a primary point of contact for veterinary clinics and animal health customers.
  • Support customers with product orders, shipping coordination, and delivery tracking.
  • Assist with customer onboarding, training, and product adoption.
  • Build strong relationships with veterinary professionals and provide exceptional customer service.
  • Communicate product information, features, and benefits to customers.
  • Manage customer accounts and maintain accurate records within Salesforce and other CRM systems.
  • Identify opportunities to grow business with existing and prospective customers.
  • Resolve customer concerns and collaborate with internal teams to ensure timely solutions.
  • Partner with sales, marketing, finance, and warehouse teams to provide a seamless customer experience.
  • Track customer interactions, sales activities, and territory performance.
  • Conduct outreach and follow-up with customers to support retention and account growth.
  • Assist with territory management and account development initiatives.

Qualifications/ Preferred Backgrounds
  • Veterinary Technician
  • Veterinary Clinic Experience
  • Animal Health Industry Experience

Other Relevant Backgrounds Considered
The client is open to candidates from a variety of industries who can demonstrate strong transferable skills, including:
  • Logistics Coordination
  • Customer Service
  • Inside Sales
  • Account Management
  • Customer Success
  • Call Center Operations
  • Administrative Support
  • Order Processing
  • Supply Chain Support
  • Healthcare Support Services

Required Skills
  • 3+ years of experience in customer service, sales, logistics, administration, account management, or a related field.
  • Strong communication and relationship-building skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience resolving customer concerns and delivering excellent service.
  • Strong organizational and problem-solving abilities.
  • Experience working with CRM platforms (Salesforce preferred).
  • Proficiency with Google Workspace, including Google Sheets.
  • Strong attention to detail and ability to work independently while collaborating with a team.

Work Environment
  • 100% onsite in Parkville, MO.
  • Collaborative, team-oriented environment with a strong company culture.
  • Frequent interaction with veterinary practices and internal departments.
  • Opportunity to gain exposure to sales, customer success, logistics, and operations functions.
  • Growing organization with opportunities for professional development and advancement.

Why Join?
  • Join a growing organization within the animal health industry.
  • Work alongside a supportive and close-knit team.
  • Make a direct impact supporting veterinary professionals and their customers.
  • Gain exposure to multiple areas of the business, including customer success, logistics, sales, and operations.
  • Long-term growth potential within a stable and expanding company.
Job Type & Location
This is a Contract position based out of Parkville, MO.
Pay and Benefits
The pay range for this position is $22.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Parkville,MO.
Application Deadline
This position is anticipated to close on Jul 23, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

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At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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